The staff is always very friendly, my order is always correct, and I can get through the line in a timely manner. Great location!

A+ for efficiency! I highly recommend ordering from the mobile app. It's easy. The full menu is available in the app. My order was quickly prepared and I picked it up inside the restaurant. We purchased a few different items today. The food was hot when I picked it up from the mobile order area. The chicken on the sandwich was moist and flavorful. Good ratio of chicken breast to bun. The waffle fries tasted good but not quite as crispy as normal. The fruit cup was yummy as always. I appreciate that there is fresh fruit in it. Our beverages were great! Love the iced co read more

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I use this location almost weekly for customer lunches. Always good, always ready and never any mistakes. Staff and owner are great!

Before you spend your hard earned money at this location, ask yourself if what you get worth what you pay. This is the only location that serve nearly slider size chicken biscuits as regular size every time I visit. I am so annoyed with this location for breakfast. Service is pleasant and fast but I only go through the drive-thru. read more

Chick-fil-A - Breaksfast chicken biscuit with a cracker on top for size comparison. - Fast Food Near Me - Fairlawn, Ohio

I think that in retrospect this doesn't seem that bad, but I was talking with the cashier in the drive through about how many counts do the nuggets come in, he told me 8,12,20, etc. I then asked for an 8 count. After our order, purchase, and reception of food. I realize my nuggets are not in the bag. I then drive back and try to get my nuggets, but to my suprise they were never on the order. Not my fault, but how does one not at least offer you a 8 count nugget after that. Especially a company with a record of great customer service like Chick-Fil-A. Nonetheless, what kind of ADHD workers do you have that I am having a conversation about a food item with them, and then ask for that, and they still forget to click the button to add to order. This is pathetic and the reason why you get minimum wage. read more

It's the best pizza you ever had the chicken Alfredo kind of has a little kick to it. Chickens really good. The server was really nice there. They even have kids menu read more

As I drove by this restaurant, I saw that the line was shorter than usual, so I jumped in it. I waited about 5 minutes before my order was taken, which wasn't bad. Once my order was taken I pulled around the other side of the building and my order was ready in about a minute. There were two lines running and they had three people outside taking orders. I felt bad for those three people because it's really cold outside in the winter. But they signed up for it, so... Anyway, I ordered a southwest chicken salad and chicken tenders. The salad came with some seeds, dressing, and tortilla chips on the side. The salad was fresh and delicious, especially the chicken. My son loved his chicken tenders. We would eat here more often if I didn't hate waiting in lines so much. read more

Chick-fil-A - Four piece chicken strips and southwestern chicken salad - Fast Food Near Me - Fairlawn, Ohio

I've been here a few times but today the food was really salty. It was a slow time right after the lunch rush. The team looked tired I imagine standing outside in the hot sun will do that. I will try again. read more

The last 3 orders have been wrong. Do not pull away without checking your order. They have me spicy chicken not regular. Another time they gave me no napkins, no straw, no ketchup. I called to make a complaint and they just took the information and said thank you goodbye. read more

Such amazing customer service and we got our food with 5 minutes as well! We were asked multiple times on if we were doing good and to have our drinks refilled 10/10 overall read more

CHECK YOUR BAG!!! On multiple occasions this Chik-fil-a has left out items from our order. CHECK YOUR BAG!!! It happens almost on a regular basis. It is an awful feeling when you get home and all your food is not in the bag. This means someone is without their meal and I do not always feel like going back to the store to get my food. I started checking my bag to make sure I had my items but right when I let my guard down, poof, missing item. CHECK YOUR BAG!!! read more

This is the first CHUCK FIL A I have gone to that is super slow. They definitely don't have the customer service thing going on like the rest of them read more

Very poor catering location. The store owner will not call me back. Their catering manager Christy Stout, blamed me for not receiving payment from an online order. It's impossible to submit an online catering order without payment. She then said they were nice to deliver without payment. Nobody would deliver a $600 order without payment. I have a copy of the original confirmed order with payment. She has now incorrectly charged my card and refused to provide a receipt, or respond to me. Do not cater here!!!! read more

This place always forgets portions of your order then you have to call and be on hold forever for a complimentary coupon. Then the next time we order the forget another item! You cannot make this stuff up! Only reason we go here is because our kids love chick fil a. Yet another Fairlawn restaurant ruined by poor service! So if you want a complete order go inside OR go through every single item at the drive through line that wraps around the store for your $40-$50 family fast food order. read more

No secret that I love Chick-fil-A, and this location is a great one! I've come here a few times so I figured it was time to write a review. I drove thru today for breakfast and it was excellent! They were very speedy in getting me through the line and getting the food. Everything was cooked perfectly, and they were generous with their sauces - which I was thankful about! The coffee was fresh and tasted great! The employees ate this location are exceptionally nice, and I always leave smiling. I'm very thankful for this location! read more

I downloaded this app to to say what the fuck kind of store is that. Worker just standing around eating twizzlers and talking. My work place says work as has fast has your mouth is going. WORST CHICK-FIL-A EVER. 0/10 never recommend. Added comment; I also didn't get my drink.... what a shit show. read more

This review isn't about the politics of CFA, the prices, or even the food. This review is simply a shout out to these guys for their one full year of getting my order right every, single, visit. I actually own a restaurant near this location which I opened in January of 2018, and since then have been coming here once a week on average for the past 12 months. That's probably 50 visits. As someone in the industry, I can tell you it is almost impossible to get an order right every time. ESPECIALLY in the world of fast food. On top of that, this particular location is always packed when I visit at lunch. Making their streak of perfect orders even more incredible. So, to all the crew, from the janitor to the general manager, well done. You've managed to out shine every other restaurant in your space, and by a pretty comfortable margin. I look forward to another year of visits. read more

Worst service I've ever had at a Chick-fil-A. The workers here are rude and disrespectful and don't know the first thing about customer service. Went to go complain to the manager and he left in the middle of me talking to him and didn't apologize or anything. For sure the most unprofessional service I have ever received. The children that run the lemonade stand on my street have better customer service than that. Definitely will not be coming back to this location. This Chick-fil-A is a DISGRACE to all the other establishments. read more

Excellent as usual. How does this company hire such great people who greet and thank you for everything you get in the store. Great food delivered to your table if busy. Clean cut American kids working. All races all creeds! What a company read more

I've never had issues with Chick-fil-a before but this experience was a bit different. Their dining room is still closed so I ordered on the mobile app. It was overall pretty user-friendly and I got my order in no problem. Arriving there was very chaotic and confusing to say the least. They had two lines around the building: one for the drive thru and one for mobile ordering. The mobile ordering line was not well-marked so I was just guessing. Luckily I got to the right place. It seemed like I was waiting there for quite a long time for a person to run the food out. Granted, it was packed, but the system could've been a little better. Lo and behold I finally got my food and they forgot to give me my two chick Fil a sauces that I specified with the order. By the time I realized it, I was already driving away and didn't think it was worth causing a scene for 2 sauce packets. But I was disappointed to say the least. Overall, the product was still delicious! Spicy chicken deluxe sandwich, Mac n cheese, peach shake, but damn it would've been better with the sauce. Also there needs to be better signs than just a tiny spray painted "mobile orders" direction on the pavement. Chick-Fil-A, you're better than this. read more

I was excited to go to Chick-fil-A on my road trip, but my overall experience wasn't what I had hoped it to be. The people at the counter weren't as friendly as I'd expect for a Chick-fil-A. One of them was being trained to take orders (which I totally understand--I work at a different Chick-fil-A in Michigan), but I just wish they were a little more enthusiastic. I ordered a Spicy Deluxe (with pepper jack and colby jack cheeses) meal with waffle fries and a coke light ice. My fries were hot and tasty (which is a huge win!), but my sandwich wasn't very satisfying. It didn't taste bad, but if I had thought about it, I would've gotten a salad. And the atmosphere wasn't horrible, but I wish someone would've come and asked me how my meal was or offered a refill. Overall, I'm not angry or mad at all, but I wish I I had had a better experience. read more

Always served with a smile and a my pleasure in my opinion this is the top of fast food chain get the spicy chicken with fries and a coke it is the best read more

I Love -fil-a , the food is always Hot and Fresh and has a Lotta Flavor ! Yum... I just tried the Grilled Chicken Nuggets recently and I thought they were juicy and well seasoned.. I had some left over and I put them on a salad I had made for my work lunch and it was awesome that way !!! Would def. get them again ! read more

If I could give this Chick-Fil-A a one star review I would. The blonde/ginger curly haired teenager took my order and he was completely incompetent. I asked for a cobb salad with just lettuce and the meat and my boyfriend got the 12 count meal. My salad had no meat. He didn't ask if I wanted any kind of dressing, nor did he ask my boyfriend if he wanted any sauce. Didn't even review the order and practically called my boyfriend stupid for not knowing the nugget count. fuck this chick fil and fuck their food read more

I usually have a great experience but tonight was a fail. Im missing about 5 items and since I live 20 minutes away i've been calling to let them know ...but their phone keeps saying they are having technical difficulties. read more

Very good as usual! Always tasty, clean, and nice Deals with crowds with crazy efficiency Good conservative values. Good conservative workers! Love chick fil-a Love love love! #MAGA read more

Aside from the yummy chicken your employee Pat Pfeiler is one in a million. She is always so cheerful and my 4 year old loves her. We come here a lot and Patty is always so sweet. Praise her, give her a raise and keep her happy since she always keeps the customers happy and coming back! read more

First off their parking lot is chaos. I love chickfila. So much, i know the menu off by heart and have a routine of how i eat my meal. I have never, till this day, endured a poor Chickfila Experience. I was unable to do 3 separate orders, which I have been allowed to do at every other location. Service was poor. They gave me no straws, sauce, and almost didnt give me my other bag and drinks until i had to literally tell them they got my order wrong. To top it off the server did not say "My pleasure". I got no pleasure from this location. read more

I think their chicken nuggets are so good. The people that work there DIDNT look gross. The girl that took my order was very pretty( but to young for my taste. read more

Chick-fil-A - Fast Food Near Me - Fairlawn, Ohio

Fast food chicken sandwiches and nuggets that are unique and tasty. We love having the Chic-Fil-A in the area for a quick lunch (or breakfast) bite. The chicken (I'm talking about the fried chicken, not the lame grilled stuff) has a sweetness to the breading that is really tasty - I assume it is some manner of addictive drug). The lemonade should not be overlooked, either. It is a great thirst quencher that is a perfect balance of sweet and sour. For breakfast, the Chicken Minis - nuggets in a tiny sweet roll - are fantastic as soon as you can get past chicken for breakfast. If you can't, though, the sausage biscuits are very good, too. read more

Used to work here, they cook the chicken from frozen like hard as a rock. At least that's how it is when the line is really long. still make my tummy feel a type of way read more

Love the food (usually) but this is the second time I have found hair in my chicken wrap. Would be 5/5 if people wore hair nets in the kitchen :D but as of now, totally disgusting read more

Chick-Fil-A has been a great addition to the fast food market here in Fairlawn. The lunch rush can get a little busy, but the staff does an excellent job getting all the orders out in a timely fashion. They're usually in a very friendly mood as well. I know some people do not agree with chicken for breakfast, but I've been a fan of their spicy chicken biscuits as an alternative to McDonald's slop. read more

I'm so unhappy I picked up my dinner for the family and some one set the bag in some liquid. when I got it home the bag bottom fell out and dinner went everywhere. The whole diner was ruined because of a careless server. read more

My pleasure! Best service in town. Beats the mutes that work at McDonald's and Wendy's every time. read more

The chicken was undercooked and my fires were cold.. the staff was decent but I will not be going back EVER.

I stopped by this location the other day and I ordered a 3 8piece chicken nuggets snack pack which I have gotten before they were so salty. This chick fil a is good but never had problems until now when we ordered a simple snack pack to go just to tie my self and another family member over until dinner I have notified management and so far no response read more

Very clean establishment with a fast and friendly staff! Food was prepared as ordered, all condiments were received and the dining area was spotless!! We love Chick Fila and it was a great stop on our shopping afternoon! Wish our one in Boardman, Oh was this nice and friendly! read more

Very shocked about the customer service here. Have never had a bad experience at Chic fil a anywhere. Channing really is very unprofessional and rude. read more

Just like every other Chick Fil A, it was amazing! Service was super fast and the food was good. The only reason why I gave it 4 stars is the fries could have been done a little more. I mean I still ate them but a little to under cooked for me. Don't let that stop you tho. I got the chicken spicy sandwich and it was spot on! (Get the special sauce) read more