Sebastian always provides excellent customer service and has a great attitude. He is friendly, hardworking, and makes sure customers have a positive experience. You can tell he genuinely cares about doing his job well and helping others. read more

The food is amazing I like the chicken tenders and waffle fries and my favorite drink is root beer no ice and chick fil a sauce and Polynesian sauce is good read more

The worst chick fil a in the metro! Do not go! Completely messed up orders multiple times and asked for payment 3 different times! Never have had a good experience with this location. read more

Our stuco went and had dinner and a server named Mark was the nicest and sweetest guy ever!! He was super patient and friendly with us!! Highly recommend! read more

Great food and service as always. We tried the new honey pimento chicken sandwich, and it was really good! Chick-fil-A is always a great stop when you need food fast. read more

Love the food...but this was the first time I've ever had to wait almost 10 minutes to get my order in with only 1 group in front of me...something was off with this location in running the register and getting peoples orders in a timely manner. Everything else was just fine. read more

Today today.... I'm aggravated! Yes it's the holidays and yes it's busy as always at chick fil a but I knew I could count on "it's my pleasure " the friendliness I'm accustomed to! Not today and it appears to have came (ugliness) from a man manager a older gentleman. I noticed the error in my order. If I would have drove off it would have been worst. I substituted Mac n cheese for fries and he made like it was my fault. I held up the line getting my order corrected of which I'm sorry but not sorry! After paying almost $18 for my fast food order I wanted what I wanted. I am overly sensitive in I was counting on the friendliness after enduring this terrible Christmas traffic and looked to the wrong place to deliver such joy. It's true what they say, joy must come from within. I'm pushing it out joy joy joy joy! By the way my Mac n cheese was good and hot! read more

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This is a very good Chick-fil-A location, but it's very high traffic area, due to being directly off interstate 35. Expect a wait, whether you are using drive-thru or order in the lobby. The management has a very efficient process, so the wait times are not excessive. The staff were very friendly, courteous and helpful, and the food met my expectations. read more

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Don't understand how every time I go here I have to park. Then they always forget something. How am I supposed to eat a salad without utensils? I ask for dressing n there's none. Customers service sucks too. read more

We went here as a pit stop as we needed fuel from Sam's Club. It was busy, but the line moves fast and we got our food in a timely manner. I ordered the chicken sandwich and fries. Food was good and fries were warm. The manager of the store was really friendly and nice as he gave us avocado dress extra and made sure we were happy. The bathrooms were clean as well. No complaints here. read more

ABSOLUTELY DO NOT ORDER DELIVERY from this Chick-fil-A. Took over an hour to get my first update and then another 30 min until food arrived. The food arrived soggy and barely any Chick-fil-A Waffle Potato Fries-in a large container. I understand they see many many people around this time but if you can't keep up then look for help. Chick fil a in house delivery is a bust! For reference this photo is after I air fried the meal. read more

Chick-fil-A - ows a hamburger and french fries - Chicken Shop Near Me - Edmond, Oklahoma

Chick-fil-a is so much better than so many other places but the latest change seems like a step backwards. I use to love curbside and then they got rid of it, initially I wasn't happy but they optimized drive-thru to the point where I understood the change and it was great experience. Then today curbside was an option again but I chose drive-thru because it's been so easy and efficient. But I got to the window and they didn't know who I was and were like "oh, your a mobile order" and asked me to wait in curbside. So I waited in line at the drive-thru for like 5-10 minutes only to then go sit in curbside for a few more minutes. So now I feel like I should just go back to doing curbside. I don't get it. Feels like they should have just kept drive-thru as the only option and kept things running like they were. read more

Most recent visit was a dine in experience. There were families with kiddos, older couples, and everyone in between. We really enjoyed our dinner meal. Consider dining in. Service was on point, per the usual. Food was exactly to be expected. It was spotless. All the "extras" stations (where you grab sauces, napkins, Purell wipes, etc.) had been arranged by someone with a preference for extreme attention to detail--I love it!! Nerded our a bit on that, there, to be honest. It's a great place for parents to take their littles as the kids have their own indoor play area. Kids around age 3-6 seemed to really enjoy it while we were there. This is a convenient location on the I-35 outer road. Fear not, traffic goes both directions on this side of 35 in front of this location. Whether dining in, or going through the drive thru, I've had good experiences at this location. They have the duel drive thru lanes for peak times. Seems to move quick enough. The staff has always been friendly. Keep up the good work, team! read more

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We were greeted by the manager who we could tell-cared about his store. Camdyn gave good advice about the cherry berry lemonade which was new to me-tart but yummy! Very friendly and efficient. Food sooo good! We enjoyed our time here while we travel on to MN-thanks for the clean restaurant and restrooms! Great spot to stop! read more

Usually I have a good experience at this Chick-fil-A, but was unhappy with the service today. I came with my mom and two younger sisters to the drive through. One of the employees came to take our order and we felt completely rushed by him. He kept cutting us off while we were ordering. At the end when we tried to order sauces after telling him our order, and he cut us off, told us to drive forward, and quickly walked away to talk to his group of friends again. Do better! read more

I'm not a fan of fast food for many reasons and this trip confirmed one. I ordered the chicken club and got just a chicken patty with lettuce!! Very very very disappointed and angry! My husbands waffle fries weren't salted and were rubbery! Horrible experience! read more

Chick-fil-A - Supposed to be the grilled chicken club..... - Chicken Shop Near Me - Edmond, Oklahoma

They definitely have speed and customer service skills on another level at this location. Craving the chicken and I was hungry... They fixed my hunger. The chicken was hot the fries were hot. The staff got my order out fast and accurate. The price was just right. I was very pleased with this visit. If in the area again I will stop in as they definitely can fix hunger and cravings. Thank you for being in the right place at the right time! Respectfully, Bryan OKC read more

I have an allergy to beef/pork (alpha-gal) which limits where is safe to eat out, but this restaurant is safe and close to my home. I had always been impressed with how fast the service is, and generally order in advance through the app, and pick up through drive through. The last few months I've been consistently disappointed, and am unsure if it is under new management or maybe understaffed, but I've started driving much farther to the one on 33rd street instead, just to avoid 2 main problems. Recently the food has been less than fresh, primarily I get the market salad, which recently has had soggy lettuce at the bottom with some brown areas on several pieces, or I get the Chick-fil-A sandwich and fries. I've started checking the fries before I leave since multiple times I will find that they are not hot and also appear kind of soggy (not crispy like they use to be). The 2nd complaint is the wait times, even at non-rush hours. 2 weeks ago I waited over 16 min for a one item order(salad) that was placed through the app and over 10 minutes of that was sitting directly at the window with no cars in front of me. I could see employees inside, and one shorter woman made eye contact with me a few times while talking to another employee, but it was over 10 min before she brought my salad out. I am leaving this review mostly in hopes the issues are corrected since Ive had great experiences for the previous few years (quick & fresh food) until just a few months ago, and will try to remember to edit this review to reflect the improvements if they occur. read more

Always top notch no matter where I go! Absolutely love the service and the food! Nothing beats a good Chick Fil A sandwich and lemonade!

This location is OUTSTANDING!!! First, THANK YOU GREG HARJO! I get monthly reward coupons just for being a rewards member. The food is always excellent and the drive thru is awesome. Great system you have. The staff is always welcoming and they ALL work as a team. Truett Cathy would be amazed if he saw how well it all works. Excellent location. Thank you. read more

Spent $12 on a meal & I didn't get the bacon I paid for on my sandwich , which is the best part !!!! You can't mess with a pregnant girl like that lol. Anyways. Livid. read more

This location is only about a year old. I work in the area and frequently order lunch from here with curbside delivery. I have had no problems. Today I ordered a chicken sandwich and small fry and cashed out some reward points for an 8 count grilled nugget and medium fry for the hubs. The fries were piping hot and crispy with a soft potatoey middle. The sandwich and nuggets were hot and delicious. It's a busy location but I've never seen the drive thru line double wrapped around the building or anything. I get my food pretty quickly by ordering in advance on my phone. read more

They charge you extra for a standard breakfast item that no other location charges extra for. This location apparently doesn't want to follow their own menu. Pathetic read more

I always come to this specific chick-fil-a bc of their quick service but tonight I ordered a salad and got home and started eating it. Literally bit into a huge dirt clump and freaked out as one would. I am a little scared to eat the rest of my salad now but this location doesn't make many mistakes. read more

My fave chicken place EVER! I have only had one incident with less than excellent chicken quality, and I have eaten here for at over 2 decades. I have tried everything on the menu....and love it all! I like how they send workers to interact with drive through customers, which also alleviates clogs during rush hours, and ensures correctly received orders. I am a huge fan of the waffle fries too! read more

Worst CFA ever!! Slower than Whataburger and chicken drier than September! They don't even seem to care. Management is non-existing. This place needs help. read more

Last night we went for southwest chicken salad with chicken nuggets, they were out of chicken nuggets, chic fil a , and out of chicken, wow, than he sliced chicken patty and put on my salad, but instead of regular patty, someone use spicy chicken, my daughter is allergic to chili peppers, when I called manager, he said someone will call me back, manager did not have a right to give you refund, very bad management, no more chic fil a read more

The food is always amazing but there's this one employee that usually works the window that always is glaring and doesnt try to ask me questions. I work as a host at a restaurant and that's 100% not how you're supposed to take someone's order. In complete silence basically, really? She has a gray head wrap and I do not feel welcome to this location when she talks to me. read more

Everybody is well aware that chick fil a is a 5 star place to eat food wise. So these yelp reviews are pretty much based on service alone. You can get chick fil a anywhere and it taste delicious. This leads us to Ben... we try to use our stainless steel cups as often as possible to do our little part to help the planet! We polity asked Ben to use our own freshly cleaned 12oz stainless steal wide mouth Hydroflask. If Ben would have took 2 seconds to verify and ask manager if it's ok to use, we would be happy campers. Instead he decided to be lazy and just say NO. There were two little girls next to us asking for refills on there already slobbered on and used plastic cup and were told yes. I'm just confused as to what the difference from filling my own "contaminated" stainless steal 12oz wide mouth hydroflask and taking a used plastic cups from slobbering 8 year olds to refil? As a Christian organization I would expect they would want to protect the most amazing of Gods creations the planet! read more

Everyone was really nice and the atmosphere was good even though it was busy. But I'm pretty sure I got food poisoning or something. I got a kids meal w fries and that was it. And the. the rest of the day my guts were blowing it up. I noticed the chicken wasn't cooked very much and it was kind of squishy but at the time I didn't think anything of it. Now I know. So be careful. read more

Still VERY hit or miss, but the misses seem to be fewer and further in between. Way below the standards of your typical Chick fil A, but on par with any other fast food place. No other undercooked chicken since a few years back, so that's a positive. read more

Tonight will be the last time we visit this location. I am extremely disappointed with our experience. My boyfriend and I have been long time chick fil a supporters, specifically visiting this location at least weekly. Today has been the third time we have received our order wrong, was told they didn't have chick fil a sauce, were given small drinks due to them being out of large cups, and also provided the wrong size orders of fries. Upon my boyfriend coming home with the food we also noticed that none of the sauces that we requested were put in the bag. I will never return to this specific location as there is clearly something going wrong with the employees. Get it together chick fil a. read more

I know I got here early but nothing was ready. No breaded chicken nothing and slow. Most chick fillet a lines move fast bro g a book

Use to love this place but now their food is not good. They won't cook the nuggets long enough and they are serving undercooked chicken. I told them I wanted my chicken well done and they said they can't do that!? Quite disturbing because Chick Fil A NEVER says no. read more

Came here on a Saturday morning early. Boy was I impressed with how nice and new the place was! I am a regular chick fil a visitor at the 63rd and may location and this one just seems so nice and new - I mean what location has subway tile - it's so modern! However, my chicken minis were hardly edible I got just chunks of non chicken just a fried mess. The service was also super slow - there was only one person ahead of me and I wasn't impressed enough to come back here again. read more

How is this a medium Chick-fil-A Waffle Potato Fries? I would of ordered small for y'all to jip me so many. And how do I order a salad and get home to see I never received my sauce? Wow. Terrible. read more

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Pro tip: Skip this location and go to the one just west of Bryant on 2nd. This location is low energy and full of unhappy employees including the manager on duty. You won't be greeted upon entering and nobody will say "My pleasure" when you thank them. The 2nd and Bryant location is full of bright, happy and caring employees, this location is nothing but zombies. read more

The Edmond I35 location always has the worst salads. It's mainly the core of the lettuce.

Traveling through and needed a good, quick dinner. No line in drive-thru, ordered and confirmed meal and waited five minutes at the window for our food while watching the workers inside walk around and chat with each other. Finally got our order and drove back to hotel and found we were missing items from our order - though the receipt on the bag was correct and listed everything we should have received. Disappointing experience; hoping it was just a fluke. read more

This Chick-fil-A is so fast! Workers are always so nice and efficient. I like this location way better than all the others in Edmond. I feel like the food is better and so is the service! read more