We just waited 25min at a "fast" food chain that has a reputation for great service. This is the second time we have stopped at this particular restaurant and had a negative experience. Today at 10:30 a.m. I was told by an elderly employee who was less than friendly, that she would need to make a pot of coffee. After about 15min, there was still no coffee. The manager provided a gift card and apologized and said they would get my coffee right away. 5-10min later still no coffee and the lady tells me she has to make another pot. Also saw her pick up ice with her bare hand from the counter and toss it back into the ice machine. Left without the coffee I paid for. Just disappointing. It wasn't a difficult order. read more

As someone with a gluten allergy, I love coming here. The food is delicious and the employees are always careful with it. That being said, the only downfall about it is that the wait time to get it is a bit long but completely understandable. read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich (Gluten Free Bun) - Fast Food Near Me - Conway, Arkansas

My 16 yo daughter and her friends were told they couldn't eat inside today. Apparently there is a rule about kids eating inside the restaurant without a parent. Of course they told them after they took their money. read more

The drive through, man. I don't know but It just drives me nuts. The line is always way too long and somehow I'm always in the slower line. Everything else is great. Good food, great service and nice folks. I usually order curbside, that works better for me. But that drive through.... read more

Great food with excellent service. The new drive thru is very nice and keeps the lanes moving.

It just makes me mad that I pay for a service with food at chick fa la which I love but I go in there tell them I have a mobile order and get my food but then I set down and a worker comes up to me and says I have to leave cause im a minor I'm 16 then proceeded to say "well sense you don't have a parent your welcome to go eat across the street on that bench I'm paying for you salary 0/10 don't recommend read more

Wait! You're kidding me, right?! With the line constantly wrapped around the building (twice), I'm the first to review!? Oh well, I'll take it and I'll keep it short and sweet! Same great Chick-Fil-A service we all know and love! The food is, of course, spot on and consistently great! The lines are long basically all day, but move quickly and you can skip the line (like I do) with the app! Great service and great food. That's truly all I ever ask for! read more

Chick-fil-A - Yay! Thanks Tabitha!!! - Fast Food Near Me - Conway, Arkansas

Great Food and Great Customer Service. Always have a great experience here. Best fast food chain in the country by far. Very respectful employees. Restaurants are always clean. Love Chick-Fil-A read more

The meal came out promptly and it was hot. The service was great and all the folks smiled.

this is the absolute worst chick fil a ive ever been to. i try and avoid coming here at all cost. today was just the last straw. i am missing something EVERY SINGLE TIME i come here. it's literally nothing but kids that work here and it's like they don't know what they are doing. there has not been one time i have came here and left with the correct order. i shouldn't have to ask you to repeat the order every time and still get the incorrect items. this is ridiculous. do better chick fil a!! read more

Today I went through the drive through and paid for a 12 count nugget meal and a kids meal. At the next stop to get my receipt, my order didn't show up so I had to pay again. When I got home and opened my order, they had given me tea instead of coke, and grilled chicken instead of the nuggets. The kids meal was correct. read more

Daniel at the drive thru was extremely rude and asked "what do you want?" when I was trying to order. Do better chick-fil-a.

Always so friendly, and the only place (I know of) to get real diet lemonade. It's the place my kids ask to go whenever we go to Conway.

Love Chick-Fil-a. Especially the chicken minis. Reminds me of my mama's home made rolls! I could eat there every day. Always good. Service is good. read more

This Chick-Fil-A is wonderful. The workers are very friendly and the service is very quick! The seasonal Key Lime frozen lemonade compliments well with the spicy chicken sandwich read more

I used to love Chik-fil-a breakfast because, even though it was a little pricier, the quality was always so much better. This time it was pretty pathetic. My chicken biscuit has the smallest piece of chicken I've ever gotten at a CFA. My wife got a biscuit with egg and cheese and the cheese was still cold. I'd also add that they were not even busy. It was fairly slow and they still let poor quality like this slip through read more

I love Chick-fil-A but it seems like every time I come through the line here I always get the wrong sandwich. I get the number 1 deluxe and I always end up with spicy. read more

This chick-Fil-A was not to bad, the food of course was great! But some of the morning service on the weekends kinda had moods. All I wanted was my morning sandwich and OJ. But it was a little slower than usual. Anyways during the evening is much easier and better in my opinion. Of course I love Chick-Fil-A! I go there 3 times a week. read more

Worst service I have ever received at a chick fil a. First I had a treat on my app and they still charged me for the sandwich, and the manager just shrugged his shoulders. Next my wife ask for lemons for her tea and the cashier grabbed it with his bare hands, when the food came the "Large" Fries were only 3/4 full. Additionally, the staff is drinking milkshakes right behind the counter in full view of customers. Finally and this is what prompted me to write a review, my daughter went to get her ice cream from her kids meal and ask the operator of all people, at the area where we typically get refills and he told her she had to stand in line. We've never had to stand in line for ice cream that was already purchased. I'm a frequent visitor to Chick Fil a and have spent thousands in gift cards for the 501 3c I work for. This has really left a bad taste in my mouth. read more

This is a below average Chick-fil-a. From food to service. I got unsweet instead of sweet, nuggets were soggy and someone miss some fat trimming. Still better than McDonalds but this manger needs to step it up! read more

I LOVE CHICK-FIL-A!!!! Saturday I took my grand children into the CFA on Prince. I was in from Bentonville and was not sure where I was but Cooper wanted CHICKEN and in my world that means CHICK-FIL-A!!!! We walked in and they said WELCOME can we help you???? "Please! First-I need scissors to cut the tags off of Landrey's new shoes." (We had just toured WALMART!) They brought me scissors. "Second...I am not in my car and I don't have a phone charger, my phone is dead and I do not know how to be back from here!". A guy went to his truck and got me a charger. Next we ordered. The employees said, "IT IS YOUR LUCKY DAY! You are our customer of the day!". I have been to CFA HUNDREDS of times and never even knew there was a Customer of the Day! They gave us our meal for free, walked us to the table and told us to have a BLESSED DAY! I LOVE CHICK-FIL-A!!! This made my day! Thank you! The employees were delightful, checked on us and offered us ice cream! WE will return Guaranteed! read more

The food is far above average for fast food. The service at the counter and at the table is outstanding!! It is always a very pleasant experience at any Chick-Fil-A. Their employees are top notch and so polite!! Other fast food places could take some lessons on training their employees!! Always my first choice, mainly because of the employees!! read more