I HAVE to leave a review. Staff member Raphael is an outstanding worker. When we were walking in he opened the door for us, he was patient with our order, and while we were eating inside we noticed this gentleman going inside/outside constantly with orders all while having a big smile on his face. He kept himself busy and was very respectful, great manners. I feel like these days workers do the bare minimum but this young gentleman was going above and beyond. Also I noticed a person walk up to pick up a catering order and another different staff member quickly got up and met them halfway. GREAT SERVICE to this location. Seriously good work, you guys give chick fil a a good name. read more

Chick-fil-A - Fast Food Near Me - Cockeysville, Maryland

If CFA was publicly traded, I would most likely spend my savings buying their stock. They are always busy, while offering the best hospitality around and the tastiest food. It's so easy to order ahead on the mobile app while earning rewards for future free food. The customer service here is incredible. Even if it's pouring rain, the workers will stand outside with a smile and a greeting. Only positive vibes here. read more

Chick-fil-A - Hash Brown Scramble Bowl - Fast Food Near Me - Cockeysville, Maryland

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Chick Fil A for a hot Thursday afternoon . The Nuggets were hot and tasted great . Fast and friendly delivery . read more

Chick-fil-A - Nuggets and a cookie - Fast Food Near Me - Cockeysville, Maryland

Great place and great food. But a couple times they have forgotten my food. Its a great place overall though.

This location is particularly bad. They get my order wrong two out of three times, order parfait, but get a fruit cup, order peach lemonade but get peach milkshake, and on and on. The parking and the drive-in are impossible to navigate and it's even worse if you have a truck. read more

Ok... it's fast food and not something gravitate towards, but today I needed a quick meal and opted for this. I had a grilled chicken and some fries The meal was tasty and hit the spot. I have not been to this location since it was remodeled and it looks attractive with different options for service including home delivery , drive thru , car delivery and in restaurant and carry out. But what makes this a nice experience is the delightful employees who seem to enjoy working there. Very personable and customer oriented. A lady sweeping the floor stopped and asked me if I needed a soda refill. I will return read more

This is not about the service or food, both excellent. This is about drive thru orthodoxy. I left the premises and checked the bag. Sammies? Check! Mayonnaise? Check! Napkins? More than I need, but that's okay. Straw? Hello? Bueller? Straw? Nope. No straw. Don't you just hate it when you're blocks away and anxious to hit the Coke? This post has been "my pleasure." After all, it's the little things. read more

Chick-fil-A - Rear of the building. - Fast Food Near Me - Cockeysville, Maryland

Came to this Chick-fil-a location on my lunch only to find a roach in my drink. Went in to the store and the young man just offered to another drink. Very disappointing I would not have expected this from Chick-fil-a. I will never return to this location. Poor service, and will be reporting them to the health department. read more

Chick-fil-A - Roach in my drink from chick-fil-a sun joy - Fast Food Near Me - Cockeysville, Maryland

Today my mom bought a 12 piece chicken nugget for me, it's cool until they gave me only four pieces, so our order got mixed up

The customer service is always great and the food is hot and delicious. Always a great experience for me.

Hesitant of going to chick-fil-a for their small portion sizes and flavorless, expensive food. That's still hold true. Paid 26 bucks for "two" meals and received food less than 4 bucks worth of value. What a scam this place is. Will never go to any chick-fil-a establishment again. read more

7 years later and I'm still giving this location 5 stars. Before COVID, this location was pretty smooth and efficient. Post COVID, it's even better. There are many options on how to get your food now, post pandemic. They have had the option of drive-thru pickup which has been great. The drive-thru line is super speedy... if you don't get behind someone who doesn't know what they want or they have a van full of 10 people! The food is quintessential Chick-Fil-A. I've had a little bit of everything at this location and haven't been upset about it. I have recently began working over the past year at a new location where we need to cater in some larger quantities of sandwiches and with this location being literally around the corner, they come in handy! Until I have any reoccurring reason not to, I will continue to visit this location. Thank you for a continued positive and continuously improving experience. read more

This chick fil an always messes up my order and today i found a hair on my french fry. I will not being going back.

Soooooo, I came here last night ordered a kids meal two southwest salads & two drinks. After returning home I realized I did not get my sauces for my kids meal and no straws either. Not to mention my wife has been throwing up all night from her salad. I expect so much more from you all, from service down to the quality of the food! I was not able to enjoy my food or my night, you can assume my wife felt the same. read more

Fair prices, good food, and great service. Interior is clean with plenty of seating. Food always comes out fast and fresh in my experience. Parking lot has plenty of packing for people dining in, curbside pick up, and the 2 lane drive through. Only issue with this location would be people recklessly turning in and out of the parking lot onto York Rd. People should be turning onto Industry Ln at the light, and entering/exiting the parking lot from the side entrance, but this is not the fault of the restaurant. They have a huge sign directing people to enter from the other side and added barriers to the drive thru to get people to enter correctly. read more

Stopped here at drive through for a quick meal since I had a long drive ahead. I was surprised to see how packed the drive through was & they had 2 lanes taking orders with employees coming up to cars with iPads (I think) to expedite the order process and they were directing cars who to merge behind into 1 line. After that line went pretty quick! Got to drive through window and they confirmed my order accurately and promptly gave me my order and change with a pleasant attitude. Kudos to the staff for a busy time handled well. Only issue I have is the chicken was soggy and appeared undercooked & waffle fries were cold! Well by the time I realized it I was on 83 south & not going back. I hope next time the food is as good as the service! read more

Chick-fil-A - Drive thru so busy today have people out here taking orders! - Fast Food Near Me - Cockeysville, Maryland

While most Chick-fil-A locations offer service quicker than a NASCAR pit stop, at 6:30 on a Saturday morning expect an obscenely long wait. Was in the drive through for over 15 minutes with just 3 cars before me. I'm not sure if someone ordered the whole menu, but other stores usually offer a free sandwich for abnormally long waits in leiu of a half assed apology, read more

This used to be my favorite location when I worked in this area. All Chick-fil-A locations are busy but this is super busy. Traffic must be directed during lunchtime. But the people they have working do an awesome job do everything ran smoothly. I had a training in the area so my coworkers and I went as a group of 4. We decided to dine in. 2 of us had a free sandwich on our CFA app so that saved me $4! Can't beat that! Anyway I ordered a chicken sandwich deluxe with pepper jack cheese and the white peach tea lemonade which is a summer flavor. It's so good but I hate that the large cups aren't the same size as the normal lemonade. Anyway the lines weren't very long because there were at least 3 lines open which was nice. We all ordered and was seated with our meals within 5 minutes. I'll always come back to Chick-fil-A but this location is one of my favorites. read more

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I know it's just Chick-Fil-A and that it is a nationwide chain but that doesn't mean that it's not delicious. This time around, I got my favorite, the amazing chicken biscuit. I wish they offered this all day, I really prefer the buttery, crumbly biscuit over a bun. I also got their iced tea which is always fresh and tasty. They had order takers outside to speed the line which was really efficient. People were nice and quality was excellent, as always. read more

Don't order delivery. Food never showed up and they won't refund my payment. I called and emailed and no response.

food was mid , chicken was dry , this man threw my sandwich away and replaced it with another one with no melted cheese , overcharging me for a side of pickles , this girl named maddie at register can't hear right bc i asked for a sprite with lemon and she gave me water with lemon and also she can't even spell my name right even tho i spelt it out for her like ??? how does that make sense? read more

I go to this location a decent amount. I've never had an issue and the food is consistently good. Tonight however, I feel like I totally got taken advantage of. I ordered a large fry and nuggets from drive through. Drove away, noticed fries were only about half full. No big deal, it was busy I'm sure things like this happen every so often. I decided to go back and buy another order of large fries. I didn't complain, I didn't whine and ask for free fries. I didn't even mention it, I just ordered and paid for a large fry. I couldn't believe it when I pulled the fries out of the bag and saw that they were also half full!! Actually, they were less than half full. What the heck! Come on chickfila! I need to be able to depend on you for a quick good dinner. I can't be checking the weight of my fries and writing reviews about it. Just deliver a large fry when I pay for one. read more

Chick-fil-A - Seriously!?! This is exactly how many fries I was handed at the drive through. - Fast Food Near Me - Cockeysville, Maryland

On my trip to this Chick-fil-A, I got a vanilla milkshake, chocolate milkshake, and a mac and cheese. First off, the mac and cheese was very burnt on top and was unappetizing. The cheese sauce of the mac and cheese was overcooked and tasted so bad I could not finish it. Secondly, both of the milkshakes were not stirred properly and therefore, both had a big thick clump of ice cream at the bottom that was unable to be drank with a straw, so I had to ask for a fork. Overall, I am disappointed as all 3 of these items I have gotten at other Chick-fil-A's and this one did not meet my expectations and ruined my experience. Only go to this location if you want your order and food to disgust you with the vial taste of it. I never want anyone to have to deal with this terrible Chick-fil-A. read more

Love this location. Well run. Staff is masked up and when crowded they have team members taking your order in line to speed things up. And they have the Chick-Fil-A trademark courtesy and friendliness. My favorite location! read more

If I could give a negative I would they spend more time playing around the delivery window an not checking food they can't put the orders right an they will not answer the phone I'm truly upset with staff read more

I only go through the drive-thru. I love coming here. The service is always fast, the teller is always nice, and when I pull up to the window they greet me with the biggest smile and ask me how my day is going. Every time I go, they're in there laughing and having a great time. Their energy is infectious and improves my mood after being stuck in rush hour traffic and is a great start to my day if I go in the morning. My food is always ready when I pull up. I only had to "wait" once - I pulled up and my fries weren't done yet, so they apologized and told me to pull up and wait by the door. As soon as the car behind me pulled up to the window, an employee ran out of the door and gave me my bag and apologized again. I wouldn't even count that as waiting! To make it even better, they upgraded my regular fry size to a large size. I love you, Chick-fil-A on York Rd :) read more

How many horrible things can I say about this place? Well, there is one employee that is in such a rush to talk to his friends that come in constantly, he rushes through your order and is not attentive at all. Another employee does similar. Every time I go through the drive-thru, this guy asks me "IS THAT ALL" several times after I say "No, one second please" while I'm deciding on what else to order. Each time he says it, he gets louder. Somebody should probably duct tape his mouth shut. Let's see, what else... Oh, I once bought a fruit salad that had mold on the grapes. So, if you like mold, you're in luck! Can't beat a fungus and fruit salad, y'know? CFA, as a whole, donates to anti-gay groups. The management here, when I complained about an issue, never got back to me. On the other hand, another CFA with the same issue called me personally and apologized, and then even invited me in and offered me free food. This location sucks, and the company itself is a little bit evil. read more

This place used to be on point but management must have been changed within the last few months because things have gone noticeably downhill. Every single chic fil a I've been to is excellent in 6 years there have been like 2 mistakes. I cannot ask for anything more in a fast casual place. However, This location will hand you half your order in a bag too small to accommodate the rest of your meal. They don't say 'my pleasure' or sorry there.... 9 months later gave this location another shot. Sat in the curbside lane waiting for my order for ten minutes- finally came inside and they were calling my name in there, never checked to see if it was a curbside or mobile order for pick up. Super annoying. Food tastes great but they have no idea how to optimize productivity even though they have an excellent business model/ read more

This is my favorite food spot. Tonight's visit was terrible. I paid extra for a deluxe sandwich and received a tiny piece of chicken. The Mac and cheese was burnt. Cmon I know you guys are better than this! read more

Chick-fil-A - Spicy deluxe Spicy Chicken Sandwich Deluxe - Fast Food Near Me - Cockeysville, Maryland

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Just got home and found TWO long ass pieces of hair in my salad they won't even pick up the phone to answer my call. Do better chick. read more

Chick-fil-A - Cobb salad - Fast Food Near Me - Cockeysville, Maryland

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I don't know how many times I've been to this location and received my food before I received my change or receipt. Food is always good here. Never cold. The bread is never hard. I have no complaints about this place. read more

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We've been to a lot of chick-fil-A's in our time but this one was an all time great in terms of service. Food was also consistent with a great Chick-Fil- A. As a parent of a young child (1 yo) the staff was incredibly helpful and kind. Justin was especially awesome! He noticed my husband go look for an empty table while I ordered food. Without hesitation he brought over a high chair and kids place mat. Especially when your hands are full with a little one it's truly little touches like that which make you appreciate a business! read more

the food is always good and accurate. staff are nice but overworked. would give 5 star's every i time i come here

After seven plus hours in the car, my family -- that includes my 2-1/2- and 1-1/2-year-old boys -- finally made it to Baltimore from New York state. I was tired. My husband was tired. My kids were tired. We all needed to eat and wanted something quick that wouldn't result in a toddler meltdown due to hangriness. This Chick Fil A was not only clean and offered fast service, but had some of the friendliest and professional staff I've ever seen -- anywhere. It was so wonderful to receive amazing service that went above and beyond the call of duty, especially with the craziness of the upcoming holidays. Michael is an employee working tonight who was phenomenal. He was extremely outgoing, super helpful, and just so pleasant to be around. A young lady who wore a jacket that had Paulina on it (I think ... I suffer from Mom brain) was super attentive to tables and checking on customers. She even offered to wipe down my son's high chair -- and did it after I said I could. Thank you for the amazing experience! read more

So i did a review 7 months ago, but I have to do another one today.. 9/7/2017 Lately I haven't ate here as much. Not sure what is going on, but the chicken is not as good. It started with a #1 chicken sandwich. The chicken tasted different and it wasn't that thick chicken breast I've had countless times. Then it was the nuggets. Those has some grizzle looking pieces in a couple, so I don't feel as safe just biting into them anymore. Then it was the wraps, and that's where all the difference is. No longer do they have nicely cut strips of chicken, you have these weird tiny pieces. It tasted ok, but not nearly as good, especially for the price. It seems they are either using different chicken for the wraps now, or they ground up some chicken. Today I had the grill chicken, it was awful! Weird pieces all on the sides, even this cold soft piece. Gross! I remember a friend of mine telling me (he worked at Quizno's) that stores can opt for different quality levels of meat. When the store he was in opted for a cheaper quality, he noticed the customers disappear. He had no control over it, as it was the owner's responsibility. I think that's what I am seeing here. It's sad too because they have a prime location. I love Chick fil A, but I don't want bad food. That's what I am getting lately. My suggestion is for this location to address the quality. Trim the chicken if you need to. Last thing, be careful if you are walking in for dine in or carry out. There is no sign for the pedestrians to walk through the Drive thru and drivers constantly park on the cross walk. This location is always busy, and you'll most likely have to park by the hotel. So you have no choice, you have to walk through the drive thru. Just be careful! Sorry but I'm going back to the Hunt Valley location. I will say this...this location still does great milkshakes and has a great breakfast. read more

I went to chic-fil-a this morning and ordered a 4 count ckn mini meal. I thought there was no way anyone could mess up this order, but to my surprise I was 100% wrong. I received no hash browns but instead a box of 6 chicken nuggets which I did not want. In my other box I received 4 pieces of small bread and only three had a piece of chicken on them. How disappointing and sloppy. This meal was ac complete waste of money. Chick-fil-A is normally right in target with their orders but this one was unexpected and sad. So when going to this location please remember to check your bag. You may have been given something you didn't want. read more

Chick-fil-A - Fast Food Near Me - Cockeysville, Maryland

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I normally go to this one and don't have an issue but to spend the amount of money that you do going there I expect better. I order the chicken bagel with bacon meal the chicken was the size of 2 nuggets and my hash browns were not even full. Not happy I think they should make a profit but not at the expense of quality. Mind you a McDonald's is across the street from my job but I drive 2 miles to buy chic fil a read more

Chick-fil-A - Fast Food Near Me - Cockeysville, Maryland

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Very poorly run location. Maybe new staff but extremely long wait times. Ordered catering for 7am pickup and was running behind. I received a call checking on me and I said I was five away. I arrived and nothing was ready, ended up waiting 30 more minutes and still they kept forgetting things. Will order from the one down the road next time. read more

I was craving some chicken tenders but didn't see a nearby KFC when I Goggled for it so, really, I settled for this. I did the drive-thru, which for 5 pm on a Wednesday night, was crazy long! Eventually, two people came out to take orders and things sped up a bit. I don't do Chick-fil-A often, preferring the aforementioned KFC, but the waffle fries and tenders were good. The long line progressed quickly and the food was hot and tasty. read more

The fries are perfectly salted. Friendly drive through people. Also, the spicy chicken sandwich is bomb