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Cheyenne, WY

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Chick-fil-A

3.0 (106 reviews)
Open • 6:30 am - 10:00 pm
Updated 2 months ago

Chick-fil-A Photos

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Dogs allowed

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If I could give one word for this financial chicken sandwich that I just had, here's the word: Disgusting. There was A HAIR IN MY GODDANG SANDWICH. Whoever works there and has blonde hair. I'm coming from you.

Drive through wait.

I've been to Chick-fil-A restaurants across the country. This is easily the worst one I've ever been to. Here's why: 1) The wait times are outrageous. I've never had them get me my meal in under 20 minutes, especially drive through. On that note... DO NOT USE DRIVE THROUGH! It will take 30 - 90 minutes no matter what. 2) I've been here maybe 10 times. 6 times they've gotten my order wrong. It doesn't matter if you order at the counter, at the window, or on the app. It's likely to be wrong more often than not in my experience. Additionally, it's not like they forget to remove items on a sandwich, they forget entire sandwiches and meals. Always check your order. The staff doesn't know how to manage this place. If you can get your meal, it's just a typical Chick-fil-A meal, so at least this place can manage that. Update Made it through drive through after 53 minutes. Everything is correct but the name on the bag isn't mine. Hopefully the other person has a correct order.

This was my chicken mini today. 5 bucks for 4 minis and I got... fried bread as one of them

This chick fil a is falling apart. (Honestly chick fil a in general) one of my minis was just fried bread (as pictured) and the other one was so hard I couldn't even bite it. Me and my husband spit it out. That means I payed over 5 bucks for 2 edible minis. On top of that we tried to get it fixed that the app wouldn't let us fix the order. Consider this my last visit at chick fil a Cheyenne. I've lived in Cheyenne almost a year and I've been to this chick fil a a few times and I always wonder why I go back. Respectfully, if you own this chick fil a, I think it's time to retire.

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5 years ago

Definitely losing its flare. Still no indoor dining. The food is great if they get the order right...

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3 years ago

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7 years ago

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9 years ago

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3 years ago

For fast food how'd you not give this 5stars. Always clean always good service and always good food.

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7 years ago

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7 years ago

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5 years ago

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3 years ago

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5 years ago

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11 years ago

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8 years ago

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6 years ago

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6 years ago

Mobile order in the drive through worked flawlessly. Food was on point with other great Chick-Fil-As.

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6 years ago

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6 years ago

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5 years ago

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4 years ago

They are extremely slow. Every time we have gone there we have waited over 30 minutes in the drive through.

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4 years ago

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7 years ago

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9 years ago

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7 years ago

I mean it's Chick-Fil-A, food tastes as good as always. They're fast, friendly, consistent, never a bad experience.

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5 years ago

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6 years ago

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6 years ago

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11 years ago

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4 years ago

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6 years ago

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8 years ago

Wonderfully fast and exceptional service from ordering to table side,good food at a good price.Great lunch choice for sure

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7 years ago

Menu is simple but the sandwiches are excellent! I see why it is so popular! Wish we had one in my home town!

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5 years ago

Used the app and waited alongside other customers outside for 30 minutes for food. Was not busy at all, just terrible service.

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7 years ago

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5 years ago

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7 years ago

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8 years ago

Great fast food place around. Great chicken taste, waffle fries to die for and the lemonade is super.

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8 years ago

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9 years ago

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8 years ago

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9 years ago

Fast and friendly service! Thanks for helping out local folks like the clients at Peak Wellness!

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Review Highlights - Chick-fil-A

“My family decided to drive out of our way just to eat at Chick-fil-A on our road trip since we love it so much.”

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Only 2 stars for this Panda Express? Not tonight. We checked into a local hotel and hit up…read moreGrubHub. My wife ordered a 2 plate and I went with a three. Beijing beef, Kung pao chicken and black pepper chicken. Sides were chow mein and veggies. My wife went with beef & broccoli and mushroom chicken with brown rice and greens. Both were served with generous portions. Our order was delivered to our hotel within 40 minutes. Our food arrived nice and hot and the order was correct (something I don't take for granted). They even included plasticware & napkins. But no soy sauce. My Kung pao was nice & spicy. The Beijing beef crispy and the pepper chicken was perfect. The veggies were also crisp. Seriously. I know most folks don't consider Panda Express as the real deal. But tonight's experience says otherwise.

Panda Express used to be my go-to. It was comfort food, quick service, and dependable…read morequality--until I started coming to this location. Today was the final straw. After waiting in a long line while the team juggled DoorDash orders and in-person customers, the same girl who always gives me subpar service took over my order. All I needed was a simple bowl: fried rice and orange chicken. That's it. Jessica acknowledged my order, then passed me off. While I waited, I watched her immediately prioritize the person behind me, physically pulling them in front of me to check them out--while I stood there. It wasn't just oversight. It was dismissive, intentional, and it happens in some way every single time I come in. There's no excuse for this level of disregard. If one employee can make a loyal customer hate coming to what used to be their favorite chain, there's a serious problem. Until this location figures out what customer service is supposed to look like, I'll be taking my appetite--and money--elsewhere.

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Chick-fil-A - hotdogs - Updated October 2026

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