How can Chik Fila be any better you ask? Two words. MOBILE APP. the new so rocks. I went on a Saturday morning expecting the usual long lines at drive thru and inside. Yep...the lines were horrendous. I needed my chicken biscuit NOW! I pulled out the app for the first time, put in my order and hit the "I'm here". Walked inside and they called my name in 50 seconds. Not a typo. Not an exaggeration. 50 seconds. I walked out with my food and saw that the drive thru had only moved a couple of cars. The app bypasses all the waiting and worked like a champ. LOVE THE APP. read more

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I Love Love Chickfila I can definitely eat Chickfila every single day!! Every time I crave Chickfila I usually come to this location since it's closer to home. This location is a pretty busy location, it even has a two way drive thru which is pretty awesome to me. But I gotta admit I usually go inside to order, to me it's a lot more faster. The inside is very nice and clean. The workers are very sweet and attentive too. If you dine in, you will be greeted "Welcome to Chickfila" and most of the time the workers will help with refills, give you condiments and even ask how your meal was (definitely don't get that at any other fast food restaurants). This location also has an indoor kids playroom, I've taken my nephew here a few times and he loves it. Definitely, a kid friendly restaurant. I usually order a Kids meal 6 count with an ice dream instead of the toy, and it definitely fills me up. But if I'm extremely hungry, I'll order the Chickfila Chicken Sandwich meal without the pickle slices (not a fan). Oh and can't forget the Chickfila Sauce to dip my chicken in and fries hehe (I always ask for more sauce) As for my drink I always get their half Sweet Tea and half Lemonade, Love it!! Recently, I've been ordering the 30 count nuggets for a little over $10 (say what, wow) to share or not to share with lol... jk I share! Can't forget their Large Waffle Fries times two! And an Oh Em Gee Lemonade Frosty (a must try). All for less than $20 all together!! For Dessert, gotta try their Chocolate Chip Cookie (it's so perfectly made, soft and chewy that melts in your mouth) Overall, I love Chickfila and this location is awesome! Haven't had any disappointments from them. They are very sweet workers and love how they say "My pleasure" with so much respect! read more

Chick-fil-A - That 30 Piece Nuggets, Fries, and Diet Lemonade!! Get in my Belly!!! - Fast Food Near Me - Chesapeake, Virginia

I LOVE CHICKFILA! Especially on the go. Everything on the menu is so good. Too bad that here in Virginia beach they don't offer military discount like they do when I lived in New Jersey. I come here all the time to study and use the FREE WIFI. I love the sauces..chickfila sauce, Polynesian sauce, honey bbq. Salad dressing is the avocado lime dressing. Just ran through the drive though and got my usual. Market Salad with avocado dressing and my yogurt parfait with cookie crumbles. I like this location because it doesn't get as backed up as other chickfilas I've gone to. They are speedy and efficient of making sure my food is well prepared. I was here 2 weeks ago and enjoyed my fresh fries and tenders. I always ask for fries without salt and they always drop me some fresh fries instantly. I don't normally wait to long. Good customer service at this location. read more

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I love chick-fil-a!! Food is always fresh, no wilted lettuce in salads. Very tasty and salads always have a couple of extras that make it not plain. Then there's the folks working there!!! Makes me want to drive they a chick-fil-a just to say 'hi'! super Friendly service and very efficient!! Thank you!!, read more

I love Chick-Fil-A. Absolutely love it! However, I just moved here and this restaurant is not consistent with their food. Either I wait a long time, my food is wrong, or I am served with sloppy food. Presentation is everything people. Nobody wants to eat a messy sandwich. I usually get cheese on my biscuit for breakfast...yea welll its never on the biscuit! its on the wrapper. Even when I ask them to make it nicely the cheese is everywhere! or Ill order a spicy sandwich...the meat, cheese and lettuce and tomatoes are all over the place...I order grilled sandwiches and they will be cold. I dont usually have a bad experience with any other chickfila but this one I always do and its the closest one to my house. read more

Chick-fil-A - Little bit healthy - Fast Food Near Me - Chesapeake, Virginia

This chick Fila is Always busy. Good thing is the line is always moving. I dont mind being in line, but i dont like just standing there . You already know their food is great- i do think its over priced, but that wont stop me from going.. You have the double drive thru , plus the curb side pick up that should help speed things along. Just dont be almost late for work and think you gonna sliiiiiiide in Chickfila and grab a quick bite. Not gonna happen... read more

Very bad customer service. We waited like 15-20mins on the drive-thru waiting area. When I went out to the door, somebody from the staff didnt want to talk to me until I called her out, she was a little grumpy, and told me the guy who had my food was roaming around the parking area looking for my car - like seriously? We were there like 20mins! The food was cold and the fries was just dried out. No apologies from the staff other than the lady who were outside ( despite the cold) who receives the order for drive thru. I dont recommend especially for drive thru read more

I'm a HUGE fan of Chick-Fil-A. I love the sweet tea, the milk shakes, the waffle fries, the wraps, the spicy chicken, the mayonnaise - it goes on and on and on. I even would go so far as to say I could be a Chick-Fil-A connoisseur. This Chick-Fil-A was terrible. It was FREEZING in the dining area which was very unpleasant. I will admit I am cold natured but it was so cold that I had to wear my coat and coming in after a meeting after work in my nice clothes and work peacoat was not how I wanted to eat my caesar chicken wrap. They also keep all of their "sauces" to include mayonnaise and ketchup behind the counter. This always irritates me because, while I'm sure this is a source of waste for companies, I feel like when they do that they basically make you ask for what you want and then judge what you ask for (I like a LOT of mayonnaise and even dip my fries in it - don't judge me, it's good). The layout of this store is also different from any other I've ever seen... it's in something of an "L" shape with a very narrow front and back and a main seating area off to the right from the registers. The service was friendly enough and I even had a nice young man who came and took my tray when I was done and offered to get me a refill without my having to leave my seat. But the good stops there and it gets MUCH worse as far as I'm concerned. As if freezing wasn't bad enough I ordered a large peppermint shake (my favorite) and was excited about it because I am a health nut and have been looking forward to this "cheat day" for about a week. I bit lustily into the cherry on top only to feel something as hard as a rock. Horrified, I spit it out and it looked like it was all of my back molar - it was all white and red and looked bloody. After close inspection of my mouth I surmised that it wasn't blood but the pink dye in the cherry and googled what a cherry pit looked like, because I've never even seen one. It looked white so I figured it wasn't my tooth. But it was a LARGE cherry with a very large white pit. It's been a few hours and I'm at home and now my upper back right molar is throbbing. I can't tell if something is broken or cracked but I'm fearful it is. Terrible terrible experience. I know it isn't fair to judge all of Chick-Fil-A on this one experience but I feel traumatized and who knows how much it might cost me if/when I go to the dentist to see the damage that was done to my back teeth. I don't know if I'll want to eat at any Chick-Fil-A for a long time... I did some research online and see I should probably have complained to the manager, signed a form, taken photos of the pit and perhaps even kept it with me. I felt around in my mouth and rinsed it out several times and didn't see any signs of any tooth breakage but now that it's much later and it has a dull throbbing pain I'm fearing that while it may not have broken there could be some serious damage. Who knows, it could be fractured and I may need a root canal for all I know and those can be upwards of $1500 as my mom has had a few. I don't know what to do here but I am very upset and think I may have to go to an emergency dentist tomorrow... Sidenote: I had braces and have straight teeth and visit a dentist twice a year. I had my teeth professionally whitened last year. So I take VERY good care of my teeth and they are perfect and straight. This is not something I take lightly nor do I have weak teeth prone to cavities and or breaking. read more

Don't get me wrong, I enjoy Chik Fil A as much as the next person but I don't like how if I change my mind on something I want, they don't seam to remove what I previously ordered before making the payment official. They are also usually good about remembering napkins, utensils, and condiments but that seams to have changed lately. read more

Food was good only thing was wait time inside the line outside moved faster than inside and there wasn't even a line there's 2 registers open they both had somebody before we walked in so we waiting....and waiting...... and waiting 1 girl got off the register to see what the other girl on the register was doing leaving her customer standing at the register we still waiting they laughing and shit while we waiting then finally 1 of them took our order and was being so rude like she had a attitude he yet u was just playing with your coworker They must litterally hire anybody that don't make no sense read more

Nothing surprising here. This location is just as dope as the rest lol! The drive thru is usually long but goes pretty quickly. The service is always on point and fast. The food is hot and fresh. Just yummy! One of my favorite spots for lunch after running errands at Walmart, shopping at Kohl's or taking my kids to Chuck E Cheese. read more

I kind of have a love/hate relationship with this Chick-fil-A. Sometimes I get exceptional service and sometime it is so bad I don't want to come back. At first I liked the idea of the outside cashiers because other fast food companies have that. But I think most of the time it just slows things down and make service bad. I've waited 45 mins during the day (lunch rush) and 30 minute during the slow period. For me, it's frustrating when the outside cashier tells me to which car to go behind but that person is not done ordering. So I am confused if I should go, then when I go the person at the window is frustrated because it's not the person they thought. Food: I usually get the same thing (8 piece nugget meal) and like I said love/hate. Sometimes the nuggets are warm and the fries are cold. And it is such an immediate exchange at the window when you are given the food, that I feel like I have to go because I don't want to hold up the line. There isn't enough consistency for good service here, but when there is, I truly enjoy the food. read more

They have conveniently designed their drive thru so that if you happen to change your mind, forgot your money, or literally whatever, you're still forced to sit through the entire drive thru line due to the chains and cones blocking off the sides. Their drive thru was better before all this mess. Also don't know why they keep forgetting the sauce with my order. read more

Honestly, you're better off going to the Chickfila at Greenbrier mall. The 2 lane drive through system is terrible unless they have employees out taking your order via the tablet. For the many times I have gone, something is wrong with my order whether it's missing fries, sauces or wrong drink. Quality of food is good which I can't complain there, but the service lacks the more I go. read more

I waited 15 minutes for my curbside food before giving up and going in. The bag was waiting on the back counter and they were not attentive enough to bring it out despite 3 vehicles that arrived and left since my order was confirmed. I was not even offered an apology for my time wasted by their lack of service. I'm thoroughly disappointed. read more

Service awful and slow as usual at this location. Ordered via the app. Still waited 20 mins upon arrival. Three managers walked by us as we waited and didn't ask if they could help. Order delivered with no apology or regard for wait. Have got to find a new place that the little one enjoys. Until then, I will strategically plan my visits so I can patron the Edinburgh location where customer service and quality are still priority! read more

I just went through the drive thru here to yet again be given the incorrect food when my receipt correctly lists what I ordered.... why???!!!!! This should not be a common occurrence!!! Again this happened only weeks later!!!! Here is the receipt!! Just happened right now. read more

Chick-fil-A - Fast Food Near Me - Chesapeake, Virginia

Food is always perfect, service is always great. Today was awesome with Lexxi serving at the counter. Full of smiles! Wow. Only complaint is that despite this location having been torn down and rebuilt, the drive thru still can't handle demand at peak hours. Staff gets out using tablets to take orders and even pay ahead of time, but still, there isn't enough room for all the cars. It blocks access to parking spaces and traffic on Sams Circle can't get in or out. read more

If you don't have Chick fil a in your life, I would personally buy you a meal for you. I just recently downloaded their app. and recieved a free chicken sandwich. I bought my waffle fries and drink. I used their online ordering too, it's pretty neat. You order your food and make suggestions on how you like it. Very simple. Then you pay, you pay with your card, (you can link your card, or load money into your account). They text you when your food is ready, so all you have to do is pick up from their pick-up area. Fast service and great food! My Chick fil a!!!! read more

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Its Chick Fil A so it automatically gets 3 stars for being amazing. What gets me is that everytime I go through the drive thru I ask for the sauce that I want and NEVER get it at the window. Also if i forget to ask for it I am not prompted either when I get to window. The only time i have gotten suace from here is when i have gone inside. Its small but it is frustrating. read more

Extremely slow and understaffed for a chic fila can't believe they let this location be below standard definitely not like Chic-Fila smh keep it moving 25 min in the drive thru??? read more

I ordered an 8ct meal, drove off and realized that I was given a sandwich so I went back and was given a SEVENct meal to "fix the problem". Do better Chick-fil-A. read more

Went to the chick fil a located in sams circle chesapeake va and got food poisoning not good at all

Chick-Fil-A has yet to disappoint. There's always someone greeting you as soon as you enter and if there's a line, all registers are typically open during rush hours so you're not going to wait long. If you dine in, an employee will check in on you at least once, offering to take your tray away or refill your drink. There are mints and those wet hand wipes available for free by the napkins. Not sure I've ever received cold fries or an incorrect order. If your order has more than one drink, they actually use those little push down buttons on the lid so you don't have to guess which drink is which. Love the Icedream cones. Only downside is that I seem to crave Chick-Fil-A the most on Sundays, haha. (: read more

This Chick-fil-A is very slow. I've done mobile ordering several times and I'm always waiting 10+ mins for my order. People who ordered inside the restaurant get their orders before mine, which isn't a big deal but mobile ordering should be faster. And don't even think of going through the drive thru, it's always backed up to the street. This Chick fil A just takes their time getting your order to you. The food is good, but that's because it's chick fil a. I'd say save your time and go to a different chick fil a because this one doesn't care about how quickly you get your food. read more

Love coming to this Chick-fil-A!!!!! Although really busy, it's worth the wait! Customer service is always great! AND they have doggy treats as well! read more

Chick-fil-A - Fast Food Near Me - Chesapeake, Virginia

Nom nom nom...I lovvve this place. Clean, inviting, super friendly staff. No wait in line and food custom prepared to order. Yummy chicken sandwich and some nuggets, waffle fries and a chocolate shake. *drool* Only complaint is location - it's pretty hard to get in and out of if it's a busy shopping day. read more

This review applies to the chain. Every Chick-fil-A location I've been to has been exemplary for a fast food chain. Every location appears new, no matter how old the actual store is. They're often overstaffed, so if there is a line, it dissipates shortly. The food is always served hot, no matter what time I come in. How do they keep this up? The corporate heads did their research, testing store management methods, building a very efficient business protocol. They came up with a menu of a few items that sell like crack: fried chicken sandwiches and nuggets, waffle fries, sweet tea, and grilled chicken. Then they pay and treat employees well, bringing college kids to work. The results are obvious and envious. Kudos Chick-fil-A. ...Of course I love everything they sell (save grilled chicken, ew)! Good portion of meat in the sandwich, recently cooked low-salted fries, and sweet tea that I try to avoid, but cave in at the last moment. I'm weak-willed. =( read more

Hand Rolled biscuits and chicken!! Great service through the drive thru, and I love that they have 2 drive thru menus to order at! read more

What happened to this location!? It used to be great. I ordered catered food for our work meetings because they were so good. Today I went to post office and since it was so close I got in the drive thru of what I thought was a no brainer for lunch. It took awhile to get through. Not sure how to fix that long wait. Most of us are working folk and have to get back to work. It's not pleasant to wolf down food because you're late or only have 5 minutes to eat. The cashier was nice as could be. I ordered the #1 meal subbing mac & cheese for the waffle fries. But I was SO disappointed in my chicken sandwich. It was smaller than usual and I could live with that. But it was also overcooked. That has never happened before. The reason we all come here is to get that JUICY chicken sandwich! The one thing they got right was my request for extra pickles. And they put it ON my sandwich instead of giving it to me in those tiny containers so I have to put them on myself. Try the mac and cheese. It was some kinda good - very yummy and satisfying. I don't care what those food critics and bloggers say. It's mac and cheese - comfort food. It's not fine dining. I'll still patronize Chick-fil-A but I won't come back any time soon. There are so many choices you don't have to put up with overcooked food and long wait times for a lousy chicken sandwich. (Tried to upload photos but app is not allowing it right now.) read more

Going to Chickfila is always a priority when I visit home because I know what's important in life. Service is always on point. The drive thru is always packed but they move pretty quickly. Eating inside is great. When they have enough staff on hand they have someone walking around getting customers refills, extra napkins, whatever they want! You would never see that at Wendy's or McDonald's. Chickfila really is something special despite the whole anti gay thing. But if my lesbian sister eats here that means it's okay for me to eat here too, right? Jk, kinda.... Food is always fresh. I typically order the number 3. Spicy chicken sandwich with pepper jack cheese. definitely grab lots of Chickfila sauce :D read more

Chick-fil-A is my favorite fast food spot for breakfast. I swing by here on my way to work, so being there at 7:30 in the morning means not a massive line that wraps around the building for the drive-thru. The service is efficient and friendly. I stick with the spicy chicken biscuit, hash browns, & vanilla cold brew iced coffee. I do wish the iced coffee didn't come with such a massive amount of creamer, but it's still good. I haven't had issues with soggy hash browns, cold food, or wrong items here, so I've no complaints. This location is great because it's easy to get in and out with a nice stoplight & clear exit/entrance signs. read more

This is not an example of the way Chick-Fil-A should be ran. After waiting for breakfast for 20 minutes. All the food was disappointing and made incorrectly. Everyone got the wrong orders, and our meals looked tossed together. Will not be coming back. read more

Chick-fil-A - Fast Food Near Me - Chesapeake, Virginia

I had a bad experience today, Saturday, -8/03/19 at approx 925am. The 10 piece chicken mini's was delivered by the manager and they appeared to be just thrown in the box. Some of the minis were not in the buns. The presentation was horrible. I opened it and mentioned it to the manager. She said do you want us to make another one. She returned with the same chicken minis. The minis were not even hot. I'm a loyal customer red level with almost 30,000 points. The manager did not seem to care one way or the other. I'm disappointed with the manager and presentation of the food offered. read more

I swear since they remodeled and put two drive thru lanes in, the level of busy has been doubled. (Yet it's still faster than you'd think.) The food is always amazing, service is great, super friendly. Always clean. read more

You can always count on this chick-fil-a to forget something in your order. I have given them many chances since they are the closest to us and they always let me down. From missing nuggets to chicken strips from something called a chicken strip salad! I already decided not to dine there for breakfast when, on a super slow morning, instead of bringing me my breakfast they called my name about 10 mins after the people who order after me got their food. As I approach, they didn't even waited for me to walk up there in a hurry (being a paranoid parent with my two kids who were " starving" waiting at the table. The lady turned around and said she's not here even though I said "excuse me, did you say Kim?" The lady refused to give me my food. I had to go back to the table, get my phone and show her it was mine! When I got it, it was a poor excuse for a chicken biscuit. Smaller than the size of my palms.. I left hangry The last straw was when they didn't ensure that the lid was completely snapped on a super hot coffee and handed it to my husband.. on a tray.. drive thru.. you guessed it! Not to mention they forgot the cream and sugar and an order of hash browns. When he called to let them know so it could be prevented in the future, he was told he would get a coupon next time he came in. There will never be a next time at this location. read more

So for once they messed up and it wasn't even busy. I asked for a meal and they gave me just the sandwich and the wrong cheese and my girl asked for a 6 peace and she got a 4. With only 3 sauces considering we ordered 5 things. Love it read more

Great! Super fast service! Always get my order right and actually put napkins, sauce and straws in every time.

Spectacular service and food. Take the family here once a week. VERY RARE that I have a problem at this location. If I do have one its small like pickles on a no pickle sandwich. read more

Chick-fil-A - Kids play area - Fast Food Near Me - Chesapeake, Virginia

The worst Chicfila there is.. I suggest just going to a different one. Super unprofessional and gives the brand a bad image. Chicfila is known for quality service and this one is horrible. read more