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Chick-fil-A

3.5 (16 reviews)
Open 6:30 am - 10:00 pm
Updated 1 week ago

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Cobb salad with hard lettuce that I couldn't digest!

Ordered Cobb salad in the evening for dinner. Later, I discovered the lettuce was not the traditional salad greens but a very difficult to chew dark green lettuce! I couldn't chew it so I closed salad container and decided I would take it back later! The next day was extremely cold, so thinking Chick-fil-A was a Christian organization I felt 'no problem', I could surely return it at my convenience since it was still entact and I am a senior (80)! Wrong on all accounts! I returned to Chick-fil-A with the full salad with hopes of having the salad replaced! Wrong, again. The order person instructed me to continue through the drive- through and she would order a replacement. As I approached the window, the manager came outside to my car window with a very unusual attitude that started me. She began to lecture me about Chick-fil-A rules for returns and that she would absolutely not replace it and here is a 800 number if you want to complain! Needless to say, I was overwhelmed and shocked! I showed her that the salad was intact etc. but she addressed me as if I were some type of thief trying to get another salad! I was speechless and dumbfounded because I never expected that type response from Chick-fil-A. Here I was an 80 year old lady hoping to have a fresh salad for my dinner, not an opportunity to rip off a restaurant! I called the 800 number and later received a 'thank you' email for my feedback! Again, I was overwhelmed and dumbfounded... a 'thank you but no thanks'! I couldn't believe that a salad that cost less than $10 would have warranted that much attention ... a manager coming to my car, an agent taking my telephone feedback and an email explaining we could care less about your concern! I guess you live and learn that the world has changed and few companies care any longer about a satisfied customer. I have several gift cards that were gifted to me... I will find someone else to give them to because Chick-fil-A will no longer be my 'go-to' for a late evening meal.

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3 months ago

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3 years ago

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1 year ago

Great atmosphere clean pleasant well run Quality food reasonable prices always hot and fresh great staff very guts d supportive to retirees

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8 months ago

The food was hot and fresh and the staff was stellar as always in BlueAsh I will definitely be back

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2 years ago

Excellent fast food take out. Spicy chicken sandwich- yum. This is my family's go-to drive thru. Always delicious!

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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4 years ago

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2 years ago

Food is good but the service is horrendous they don't say "my pleasure". everything else is fine

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5 years ago

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5 years ago

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3 years ago

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5 years ago

Great location and very efficient! Everyone is very friendly and I highly recommend this location!

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Review Highlights - Chick-fil-A

Stopped in from out of town, a town in Michigan with no chick-fil-a's and wow, this location is amazing.

Mentioned in 4 reviews

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Dolly’s Burgers and Shakes

Dolly’s Burgers and Shakes

3.0
(43 reviews)
3.4 mi

It's day 4 of the opening and they were packed with a wait. For the one comment about the food…read more taking long, when they first open and it's crowded it going to be slow what do you expect??? I got the salad bar add on since there was going to be a wait. It was okay, no one was attending it, so there was no soup. Small for what they were charging for the add on. The food was okay, the burger was over cooked , no ketchup at our table. The fries had a good taste with the seasoning but they have a different seasoning at the table which reminded me of Greek seasoning. The wait staff was trying to keep up and it looked like they just threw this all together to open. The decor was slapped up and they need to make changes to the outside. Growing pain which they have to work out and similar to Frisch's from what they were prior all the closing. I will go back once they've been open and update this review.

Dolly's is filling the gap of the closing of 60 Frisch's Big Boy restaurants. There are plans to…read morereopen 55 former Frisch's Big Boy locations under the "Dolly's" name. For those who are unfamiliar with Big Boy lore, Dolly is the name of Big Boy's girlfriend in the comic book series. The menu is very, very similar to Frisch's. Some of the names are different but the food is the same. All our favorites are on the menu! At 8:00 pm the drive thru line out to the street and the parking lot was full. Clearly everyone is happy that Dolly's is open in this former Frisch's location. Food and service are excellent, and the atmosphere is the same as Frisch's. Welcome to Cincinnati, Dolly!

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Dolly’s Burgers and Shakes
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Chick-fil-A - chickenshop - Updated July 2026

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