We were greeted as soon as we entered. The restaurant was very welcoming and I could actually see in there. Staff so very, very nice and good at what they do. Had some "newbies" with us that are not from Ohio. The food was delivered quickly, no issues with our order for 7. Food was hot, delicious, overflowing (no skimping). The "newbies" loved the Gold Star! Best service and 5- way I've had in a long time. Absolutely recommend you try out this Gold Star. read more

Gold Star - Gold Star for the Win!! Newbie Approved!! - Fast Food Near Me - Hamilton, Ohio

This appears to be a new or remodeled location. The crew here was friendly and helpful. The menu was the highlight as it surprised us with such a nice variety. Our food was prepared properly and promptly. We are looking forward to our next visit. read more

Chili is chili, except in Texas and Cincinnati. Cincinnati indeed has the most interesting varieties of chili I've ever seen, since we came to this area and were introduced to Chili Soup. Cocoa, Cinnamon, Spaghetti? Who knew that they could be used with chili. This location isn't far from Mike's Chili and Gyros or Skyline Chili. It also represents another part of Hamilton from the store on Main Street. The difference from that store is sheer size. That store is tiny and this store is not. I often sit at the counter but the counter was busy and the dining room didn't seem quite so full. Someone greeted me promptly, which should happen no matter where you go, but rarely happens anywhere I go. The server arrived quickly, even though she seemed to be doing a number of jobs. In fact, she arrived with napkin and utensils, oyster crackers and a bowl--well done! As I ordered a burrito bowl, I wanted to make sure I didn't get sour cream, as some stores will load it up, no matter what I say. I'm pleased to say that everything was just fine. I quickly got my food with Tex-Mex Chili and no sour cream. Yay! I didn't want someone to scrape it off (grudgingly) in front of me. It tasted good and beats Chipotle (Chipukely!) and Hot Head Burritos for taste. It's also a relative bargain at $5.99, considering what a bowl of plain chili or a coney dog costs. Good service, plenty of room, and good food. However, there is a downside. The woman with gloves on, preparing food while she talked on the phone should be reminded of the health risk. Even if she was getting her own food, she shouldn't be touching the phone and the ladles, knives, etc. that go with the food that anyone else is getting. It's not going to kill us, but it could make us sick. read more

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My stepdaughter went thru the drive thru on Rte 4 in Hamilton. She placed her order and was specific on ordering chili fries, NO CHEESE. She explains the last time she ordered them with no cheese when she got home and opened them, they had cheese. So she gets her order and gets home and opens the fries and you guessed it, covered with cheese. She packs the whole order up and heads back to Gold Star. She pulls up to the drive thru and explains that she was very specific about no cheese on her fries. She hands the entire order to the worker at the window and the worker hands the order to the guy working the prep table. The guy at the prep table throws the wrong order of fries in the garbage and starts preparing another order of fries. My stepdaughter and the girl working window was watching him and they had to stop the prep guy from once again adding cheese to the fries. So the prep guy puts the fries back in the bag with the other food that had been returned and brought it to the window and went to hand it to my stepdaughter. My stepdaughter stopped him at this point and told him she wanted the entire order replaced because the rest of her food was cold now. The prep guy told her, there is nothing wrong with the rest of the food and he would not replace it. My stepdaughter refused the food and told them to keep it and she would call the manager the next day. She called the manager the next day and explained what had happened and asked the manager, don't you agree that my entire order should have been replaced? The manager replied, no, there was nothing wrong with the food. Now let me be clear. Years ago I use to manage a Gold Star Chili. There is no doubt in my mind that I would have replaced all of this order. It absolutely amazes me that this particular Gold Star would treat a customer this way!! Who wants to eat cold food because the restaurant made a mistake? Gold Star, your reputation is being ruined my your Manager and crew at this location on Rte 4 and you need to be made aware of it as I'm sure you do not know how your restaurant is being operated!!! I'm giving you 1 star but you don't even deserve that! read more

Excellent , fast & friendly service. I ordered a cheese coney it was fresh and delicious!

The food and the service was great. We will be back again. The restaurant was very nice inside.

No welcoming by any means. Excited to haveGold Star and dreams were crushed when the comets had onion( heard Jamie say no O) 30 seconds later. Asked for a to go Sprite and felt like they had never seen me before. Chili was fantastic but CS was sub-par. read more

So don't go to this Gold Star it had terrible service and we got are drinks after we got are meal and the drinks where really carbonated I had to go and get napkins and forks by my self and we never got are chili cheese fries and it was really just shit read more

Cheapskates they won't even give you crackers unless you ask for a couple packs then they only give you 1 packs and don't give you much cheese on your coneys read more

I think their food is great, it's always prepared to order, always hot, they give great portions. The staff is always friendly and they are fast even during rushes. Absolutely no issues, love this place! read more

My son and I came through the drive thru on Thursday night with my dog. The ladies were very nice and gave my dog free hot dogs. I got home and did not have my dressing or my extra chilli I ordered. I called and the young kid on the phone kept arguing with me instead of placing the manager on the phone and offering to fix my food. he said the only thing they can do for me is bring my food back up and they could remake it that is it I didn't want it remade I just wanted my extra chili and then they still proceeded to argue with me instead of just put me down for a credit for my extra chili I'm very disappointed and I will not be back. read more

Love gold Star, great hot dog coney, love the 3 way and 4 way, was amazed how good your hamburgers were

I do admit, I eat at this establishment frequently because I live right around the corner from it. The staff is always very nice and the food is always great. I love it! read more

Brought a friend from out of town so they could try cinci chili. It wasn't busy, but we sat for 10 min without a waiter even acknowledging us so we gave up and left. Won't be back. read more