I have to say that as far as fast food goes this is my favorite fast food burger. Every time I have been to any Culver's, the burgers are always perfect and fresh and yummy. This location is no different. Easy ingress and egress in the property, the place is clean. You can either stand in line or grab a table and order from the QR code. I prefer to stand in line, but I am a little old school and prefer to talk to people. The cheese curds are yummy and hot. The burger was very good, best fast food burger. I love the buttered bun so it doesn't become soggy. Highly recommend Culver's to anyone wanting fast hot good food. read more

Culver's - Cheese curds and a deluxe with bacon - Burgers Near Me - Mason, Ohio

3 stars because of the employee Owen at the counter. If wasn't for him who knows how long I would have waited. Online order Saturday night. , selected the second pickup time at 8:15. Arrived at 8:10 and 1st young man looked on the rack ( behind the counter) for my order and said it wasn't ready, ( approx 6 young men standing at the counter & it wasn't very busy inside) . I had another young man check and he told me he still didn't see my order. - still waited . Finally Owen walked over to the rack and pulled my order right off and told me it had been there the whole time . Pretty frustrating. I asked Owen his name because I want to make sure he gets the recognition. I wish all of these young men could be like him. I told him the custard wasn't with the order and he prepared them quickly for me. Was out of the restaurant at 8:24pm. read more

Ok five stars on a fast food scale. Made to order. Wife had a grilled chicken sandwich. Chicken was thick and she says excellent. She says the side of onion rings , very good. I had a double cheeseburger and a side of broccoli. My food was very good also. Clean restaurant, nice employees. read more

Culver's - Double burger keto style , side of broccoli Wife's chicken sandwich and onion rings - Burgers Near Me - Mason, Ohio

This location continues to serve cold burgers. After getting so many less than even warm ones from there, I just had to review it. They are not even warm enough to begin to melt the cheese. It is a shame, because the meat is very good, but could be excellent if warm. read more

Been going to this Culver's all our lives, but two recent my sister and I been here have been horrible. My sister has a severe peanut/tree nut and twice my sister had to use her epi-pen. The first time I asked them if their speciality ice cream they had for the day had any peanuts or coconut oil, which they reply no - my sister ended having a reaction. Second time my sister told them she had a serve allergy and that they need make sure that their equipment is clean before making her mixer. They didn't causing my sister once again to have reaction and use her epi-pen. Will not be coming back here again which is disappointing because we used to really love coming here. read more

Stopped by Culver's for a chicken sandwich, fish sandwich, and onion rings and the chicken sandwich was very good. The fish sandwich was terrible, very greasy, fish was very thin and did have an ok taste but Frisch's fish sandwich is 100% better. The onion rings were very thin, not meaty at all and very over cooked. Service was slow but ok and the drive thru was clean, I expected so much more after seeing some reviews but Culver's West Chester must have had an off day today. read more

This is the absolute worst Culver's I've ever been to. Honestly have never had a bad Culver's experience until we went to this one. My ice cream cone was full of tiny lumps of sour milk, The burgers were cold and dry, which is not consistent with other Culver's usual perfect fresh burgers! Not to mention they forgot the sauce on the burgers, our napkins, and their menu items were $2-$3 more expensive than any other Culver's. The price isn't the problem, as long as they would have kept the quality up to par. Customer service was mediocre at best. Definitely skipping this Culver's in particular. read more

We arrived Friday around 5 pm and ate in the restaurant. Inside was not very busy but the drive thru was packed. It seemed their main priority was the drive thru neglecting the people in the restaurant. I had to check on our ordered twice. It took 45 min for a fish sandwich and shrimp basket. Food was okay for "fast food". If that is a typical waiting time, I'll be going to a nicer restaurant read more

Prime time dinner on a Saturday yet got 2 meals with pretzel bites and 3 ice creams and didn't have to wait even 10 minutes for fresh hot food. The staff wasn't over the top friendly but they weren't rude either . Will definitely come back when craving culver's and in the area! read more

First time customer... social media advertising was appealing so I ordered walleye fish sandwich with onion rings. The fish was not throughly cooked, basically it was soggy and half raw. Batter was soft rather than crunchy! It was difficult to eat a raw and soggy sandwich. The bun was soggy, too! The onion rings were cooked to a crisp... a hair from being considered charred. I immediately realized they were not acceptable.. I asked for reorder! Upon receiving them, I made the assumption they were going to be just right. I arrive home only to discover the onion rings were nothing more than overly fried crispy batter with thin strings of onions inside! Needless to say, I felt I had wasted my money. Obviously, I have no plans to return! I was very disappointed and have to plans to recommend to friends nor family! read more

I am kind of stunned by the conversation I just had with one of the supervisors/managers at this store. So we went through the drive through and got three ice cream items. One of them (mine) was a small salted caramel, pumpkin concrete mixer. When we got them, there were a couple of immediate issues with mine. They usually aren't that well mixed, but the mix goes down about half way. Not great, but good enough to keep me coming back I guess. This time, the mix only went down maybe 1/2 an inch. It was pitiful. It was 90% plain vanilla custard and that is absolutely not what I ordered. Second issue: there was a full teaspoon's worth of pure cinnamon in neat little pile right in the dead center of the cup. It was clear that they had mixed it up (a little), then added a literal cinnamon challenges worth of pure cinnamon to the dead center of the cup. I went in with the intention of getting a refund. I explained the issue to the cashier, told her I wanted a refund. She took it, handed it to a manager (or supervisor, not sure of title) who came to talk to me: manager: "Sir, we don't actually fully mix these up. It's kind of like a flurry" me: "hold on.. I worked at McDonalds for years. We absolutely did fully mix them up. Are you telling me you purposefully don't mix them up all the way?" manager: "thats right" I'm thinking... it's literally called a 'mixer'. They imply this thing is mixed up. Either this manager is wrong or this product is pathetic. I've already decided this would be my last visit to Culvers because this response seems insane to me. It's a $4 and change item with a seemingly legitimate complaint (at least to my ears), are they really fighting me on this with a defense of "It's not wrong, we make it poorly on purpose". Whatever, their attempt to choke me with cinnamon is really the larger issue. Surely this will be final nail in the coffin and I'll get my refund. me: "Ok, what about the cinnamon challenge on top there. That can't be how you are supposed to serve it. People could choke on that. It's not safe. Is this how you are supposed to serve this?" manager: "yes sir, this is how we are trained to make it" I'm just in disbelief at this point. She offered to remake it. I declined. I took my mixer back and deposited it in the nearest trash can. I will be disputing the charge since my refund was declined. I see that someone from Culvers occasionally responds to try to remedy issues like these. Let me stop you right there. Your opportunity to remedy this situation ended with the rather young teenager that put into a position of leadership, first tried to choke me with a dangerous product, then refused my refund. Now, not only am I going to get my money back, you're going to have a pay a chargeback fee. BTW, thanks for putting all the promotional material for the pumpkin spice salted caramel concrete mixer online. That goes a long way in proving this "manager" was wrong.. you are not in fact supposed to serve it with a massive scoop of pure cinnamon on top. read more

Drew - the burger was solid, writing this review a couple days later it wasn't anything I remember. But I'd go back and get it again because the staff was nice and attentive. The fries were crunchy and tasty ! GF - i remember it was a good burger. Excited to try the ice cream next time. read more

Hubby & I went for dessert since the frozen custard flavor of the day was Dark Chocolate Decadence - yum! We both ordered sundaes with 2 toppings. Mine was dark chocolate decadence custard with peanut butter syrup & cheesecake bits while my husband got dark chocolate decadence custard with hot fudge & brownie bits. It was rich & delicious! The employees were so polite. They rival Chick-Fil-A's polite employees. We'll be back. read more

Culver's - Sundaes with dark chocolate decadence custard & 2 toppings each - Burgers Near Me - Mason, Ohio

I like there cod sandwich, and there fries are good. My wife likes there shakes. It's definitely high end fast food!

Sippy sippy, munch I like dinner and brunch. But sometimes pancakes aren't enough, I must go to Culver's if I want to be stuffed. The service is what a good woman calls great, The burgers had honestly and truly ate. But if one thing had impressed this maiden, It would be the one and only Caden. read more

Culver's - Caden - Burgers Near Me - Mason, Ohio

I've given up! I love some of the food options at Culvers, especially the burger on sourdough bread. But they mess up virtually EVERY order, and I've lost my patience after at least a dozen messed up orders. Really frustrating! If I order 8 chicken tenders, I get 4, even though I pay for 8. If I order 16, I get 8, even though I pay for 16. If I ask for Signature sauce, I get ketchup. If I order Chili Supreme, they forget to pack the cheese, onions, and sour cream, even though I pay extra for those things. And it ALWAYS seems like THEY make out on the mistake financially. And when I order Curdside, I often wait and wait and wait, then go inside to find 6 teenagers standing around talking while my order is sitting on the shelf ready to be taken out to my car. I'm done! I like some of the food, but I'll never go back! read more

I have friends from Wisconsin who swear by Culver's. So we decided to try it out! Food was good! And had some delicious milkshakes! Only downside is it's a little pricier than comparable places. read more

Just had the Culvers Sour Dough Melt- it was very good, hot, fresh, as advertised except for 1 small detail- the grilled onions were raw and crunchy- they were warm just not grilled or grilled long enough...having said that, it was still good, not as greasy or as salty as Freddies- much better quality. Our order was correct, service was great, woman on the drive through was friendly and courteous- Another plus over Freddies, no long waits - read more

I took my wife for some after dinner dessert. I hadn't been to Culver's in a while. I wish it were was easier to see what the ice cream selections were. I wasn't sure what I could buy. The chocolate was rice. My wife liked her vanilla. read more

We really like this place. They took the place of Steak n Shake. If you register your email on their website they will email you a buy one get one free coupon. Haven't been inside to eat due to the pandemic. Drive thru is quick and they haven't messed our order up. Yet but that can change. read more

This place is new to me, and I'm impressed with the selection and value. Quality ingredients, and something for everyone. I saw large family groups, couples, and clusters of teens cycle through. Had the single bacon deluxe and really enjoyed it. I was dipping my crinkle cut fries into the cheese sauce, and enjoying from a wide selection of drink options. Those with me had a pot roast or brisket sandwich, a salad, and onion rings. We had a kid with us, and his kids meal cane with free custard. Over all the employees were nice. One group was intent on cutting in line, but that's not Culver's fault is it. I recommend. The only criticism - over cooked the cheese curds. read more

Culver's - Burgers Near Me - Mason, Ohio

Hello, my name is Drew and I would like to talk about my visit with Culvers. I haven't been to my local Culvers in months and I was craving a cheeseburger. As I walked into the establishment the first thing I noticed was how many workers they had, if I had to guess at least 20. As I waited in line for about 2-3 minutes I was ready to order. I had ordered a double cheeseburger with only cheese and ketchup and I upgraded it to a meal. Before finishing my order I've seen they added cake pops to their menu so I had to try it. The total came out to be around 16-17 dollars I felt like this was outrageous. As I got my drink and sat down. I began to realize facility is very dull and I feel that it would be better with music. As I sat there in silence and waited for my food I noticed my table was sticky like a drink or substance was spilt on it. Out of the 20 workers none could be found to clean my table so I switched. After about 15-20 minutes my food came out. The fries were the best part of the meal they were savory and delicious. Sadly, I could not say the same with the burger the meat was oddly crunchy and not as nearly flavorful as the fries. Lastly the cake pop I was really looking forward to it especially being 3$. The cake pop was hard cold and I feel it was a couple days old. I would definitely not recommend the cake pop, but I would recommend the fries. read more

The worst. They had so many employees on staff but couldn't figure out how to work the drive thru! Waited 46 minutes for nothing more than a refund that will hit my card 6 days later. Save the headache and go to UDF even though there's no drive thru, you know you'll get what you ordered in a timely manner. Acting managers on staff that tried to justify their incompetence- kennedy and Adam read more

Fast food, w/teenage staff that harassed my group we left w/o ordering. And they would not refund one person in my group who ordered ahead since arrived early. If you're looking for excellent customer service, would pass by here, and visit another local Mason restaurant. Too many good ones to put-up w/culver staff harrassment. read more

I give the food 3 stars but the employees 1 due too the lack of changing there gloves. They touch stuff an never once saw anyone change there gloves not very sanitary read more

Friendly staff, good menu for a dairy bar/fast food restaurant. A little high priced for the fare but frequent perks when you sign up for their loyalty program. From freebies to discount pricea2. read more

Service has really gone downhill. 6 to 7 employees standing around talking while customers wait.Orders are constantly wrong. This has happened the last 2 times ive been there. read more

Easily one of my favorite fast food burger places! Whenever I am splurging, I will get the butter burger and the cheese curds (super unhealthy but so freaking good). While it is a little bit on the pricier side, I think the food is well worth the money, especially because the food isn't truly "fast food". The staff has been nothing but friendly and helpful every single time that I have eaten there and when I went through the drive thru yesterday, I had ordered and received my food in under 5 minutes... even with 3 or 4 cars ahead of me! read more

I ordered a lemon ice with mango refresher that was being advertised on the big, colorful special sign next to the regular menu. After waiting for quite a long time, a shake was brought out to me. When we asked the employee who brought it out what it was, because it looked nothing like what was on the sign, we were informed that there was lemon ice, on the bottom, and custard was on top. I cannot have dairy products so this was worthless. The employee offered to fix it but frankly, we didn't have time. He also said that he'd talk to the cashier about making sure they were ordering the correct item. That's pathetic. If you have a special sign for it, your unfriendly employees should know what's on the menu. We also did not get a receipt for the order. This location has never been stellar yet somehow manages to get worse. Sadly, I have to give this one star for it to be posted. read more

Culver's is a nice place to get really good fast food with your family. The ice cream is so good and they have different flavors of the day everyday. I recommend the burgers and the chocolate Oreo concrete mixer. The service is good and the people are nice. The only thing is the burgers are a bit to greasy and not my favorite for something a little pricey. Overall good though. read more

First time at Culver's, ordered simply the original Butter Burger w/ cheese, lettuce, and tomato, as I was in a rush. Friendly service, quick drive thru, and delicious burger. This burger chain is worth coming back to again. read more

I'm gluten free and was thrilled to find out they have gluten free buns! I ordered a double but it came plain. I think you have to specify your toppings! I also ordered a root beer float and let me tell you it was delicious! They have Heinz mayo. The bun also comes out in it's own container wrapped up so if for some reason you get a bun on your burger, you better verify! read more

Everyone that works there is so sweet! The manager seems super cool! I reccomend eating here!

Took my 4 and 2 year old to Culver's on a Thursday evening. It was pouring outside and we were greeted at our car in the parking lot by a friendly employee carry an umbrella to keep us dry as we walked in. We were able to order right away and received our food quickly. When my kids went up to retrieve their free scoop of ice cream, the employees were kind and interacted with the kids. An evening out with two kids by myself can be taxing but the team at Culver's made it a little easier! read more

This location has some grouch-ass manager guy who yells at everyone to close the door and then ask his 113 year old employee to deliver the food with a grumpy comment. The food is good and greasy, but you regret the rock gut feeling about 30 minutes after finishing. I'm sure I'll go back and let out some old farts. read more

If Steak N Shake/Dairy Queen had a Baby..... This would be their creation (except it's a brilliant child offspring) Let me state now.. Sign up for their newsletters! You get coupons both emailed to you, and sent to you via text!! This place is AMAZING for "fast food" it's restaurant quality, and their food is always amazing and FRESH tasting... They have a "flavor of the day custard" (that is made on location and daily) (*And yes... "They have an App for that" ;o) *) They have mixed "concrete mixers" milkshakes, sundaes... Anything your heart content... Frozen treats including a freezer of things so you can just grab, pay and go (Like dairy queen) And don't even get me started on their cheese-curds... AMAZE-BALLS (yea I said it.. AMAZE. BALLS) Best part is you order it (if you're doing drive thru) and they give you a number so you can pull your car up and they can work on multiple customers at a time... And they're really quick too!!! Plus if you're local'ish: they send out fliers in the mail too... So over all if you're new to the area... TRY THIS!! Dine In while you're at it... They bring it out to you After you order so you can grab the kids get all the drinks together, pick out a table and "wrangle" the kids in (LOTS OF BOOTHS!!!) and wait for them to bring you your meal Best part if you order your dessert at the same time, you can tell them you'll come back up for it after you're done so it's not melting while you're chowing down on the most AMAZING thing in your life read more

some of the best custard around, I watch for their daily flavor specials, service is always quick if your in a hurry. Parking is never a problem, drive thru is quick and efficient. read more

Good fast-ish fried foods and shakes. Kind of like a better steak and shake. Have been a few times. It's primarily staffed by teenagers so expect some service missteps along the way, but at least they try to be polite and helpful. Can't say the same of some of the rude customers. read more

This place makes fresh, tasty food. It's always clean & they are very friendly in here! Decent prices and lots of options. The butterburger is awesome & even the side salad is decent and fresh. I love that I can get grilled cheese here for my son, not a lot of fast food does that. The custard is delish too. Signup for their newsletter & get even more coupons. I'm a biig fan of this place if I want fast food that's better than fast food & probably slightly healthier. read more

This is the best kept Culver's I have ever been too. I love that they hire younger people, giving the restaurant a more lively and bright feeling. The food is always scrumptious and the general manager, James, is very interactive and always makes my family and I smile. Ryan is always very careful to make sure that our order is correct and checks if we need anything else. Andrew was very nice and offered to take our tray and offer us some samples of the flavor of the day and engaged in a really interesting conversation with us about his job at this Culver's and how friendly all the managers and his coworkers are. Gideon was extremely nice and was very very energetic (and a good order taker). I couldn't catch the names of the rest of the staff, but we were greeted as we came in, and the staff had SMILES on their faces, looking happy to see us compared to Wendy's or McDonalds where they barely greet you and have subpar food. 10/10 would recommend this restaurant if you are looking for a casual, nice, and relatively cheap meal with the family without spending all that money for really good food. Great job guys! read more