Hair in my food last time. Service is slow. Ambiance not well at all. Save your time go to the next closest one. read more

Chick-fil-A - Bad service - Fast Food Near Me - Austin, Texas

We eat at this Chick-fil-A a lot. Our overall experiences have been positive. Service has been friendly despite them always being busy. There's been 1 time when our drive thru order was missing fries and they refunded us for it when we brought it up. We always make it a point to order from this location even though there's a closer one on the way back from work at Parmer/Mopac. We just like this one better. The food is always piping hot, fresh and tasty and the spicy chicken sandwich deluxe remains my favorite chicken sandwich of all time. Chick-fil-A sauce is bomb and i always get extra to put on everything. As long as they keep up this quality, I will continue to frequent this location. read more

Too many closed entrances for the drive thru, I had to circle back 2 times. I came before 7 A.M. & they take forever, so don't come if you're on your way to work. read more

It's about time I review this particular Chick-fil-A. We have been going here for over 15 years? It's always been consistent and good. They always mail us coupons because we live nearby. They help out our local HS too. So really love them and this location. Food is good. Fries are good n love their sweet tea too. But lately I have noticed more and more flies around. I can't stand flies in a restaurant. It shows something when flies are milling about. Especially by the sitting area by the restrooms. It's never been that unclean here but because of the flies, it all feels a bit sticky, restrooms a bit unkempt. Plus lately the employees aren't as chipper as before. Why? Not sure what changed. We still frequent here but just some things we have noticed. But for fast food restaurants go, Chick-fil-A tops them all! read more

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Ever since former manager Anthony Martinez left... they been messing up orders, orders have not been following through

I went for teacher appreciation day to get the advertised free 8 pc nuggets. Nowhere was it specified that we needed to buy a meal to get them, so I didn't bring in my wallet, just my ID card. Upon finding this out, I went back up with my boyfriend and said "okay we'll get a meal now so we can get the nuggets". He paid, and then she said I still couldn't get the nuggets since he paid and I didn't. This CFA definitely does not have the best service. So disappointing. read more

My grilled chicken wrap had a live lady bug in it! Because I ordered it on GrubHub, they couldn't do a full refund of my order. I completely denounce Chick Filet. read more

Chick-fil-A - If you look closely, there is a ladybug in my grilled chicken wrap. - Fast Food Near Me - Austin, Texas

While the quality of food is the same at every Chick-fil-A, when I pay for extra that usually means I want extra. Continuously I go to this location and a large fry is filled to medium size. It's frustrating and disappointing and feels like a scam every time. I will check how filled up the fries are from now on but I should be able to trust this place being honest. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

The service was a bit slow, but the parking lot is the worst! Almost all of it is blocked off, so it was a maze, literally, to figure out how to get to the drive through. Food was good: no complaints there. read more

Stupidest parking lot and entrance to the drive thru. They recently started blocking off the parking lot entrance with cones and a homemade Do Not Enter sign making you have to reverse in the middle of the parking lot to get out. How about Chickfila uses all their money to invest in some REAL legitimate chick-fil-a signs telling people where to enter/exit. Ridiculous. read more

Chick-fil-A - How do you enter?! - Fast Food Near Me - Austin, Texas

If I could give negative stars, I would, which is surprising because it's Chick-fil-A. Horrible service; order was wrong, staff was rude af and it's run by a bunch of dumb teenagers. Drive to another location, flee. read more

I usually never care about leaving a review even if my food is horrible but every time I go it's always something and today was enough. First, I asked for nuggets and they said they didn't have any so I went with tenders. Not only were the tenders hard but they were so small they looked like nuggets. Second, I asked for ranch and buffalo and only got ketchup and Chick-fil-A sauce. I also ordered the #1 sandwich and the chicken is so small and dry. It sucks I can't get my money back and I really don't want the food replaced. Thanks a lot Chick-fil-A. I really love trowing my money away. read more

I'm not one to put reviews but this location on parmer and I/35 broke the camel's back, everytime I go there its some issue. I ordered a southwestern salad with cold chicken not spicy this morning with my breakfast so I don't have to beat the traffic and long lines at lunch , I have done this for years in different locations and cities and there is no problem. But this location gave me spicy I told the young lady I order cold non spice chicken she said we don't have any, she looks back and the manager another young lady came and said we don't have it I said ok give me any non spice salad of any kind she said we have none no salads, this is breakfast not lunch in a rude way, I said I know this I have always done this and every restaurants have some ready to sell in the mornings and shes like not this store. she didn't offer to refund me so I told he know what she's like well I don't know what to tell you I told her are you not going to refund me she said oh yes give me you card. This manager was rude still looked like she was asleep and should and could of handled it diffrently sad wont be there to that location ever again, it explains why it was dead this morning. read more

Absolutely the slowest Chick-fil-A around. Waited in line for 10 minutes just for them to tell me we can't substitute nuggets in the salad instead of grilled nuggets. "Not enough staff in kitchen to dump breaded nuggets into the salad" like what?! Just drive the extra 5 minutes and go to a different Chick-fil-A. read more

Dining room closed, poor drive thru logistics. Wish I had gone to a different location.

I've been sitting in line for 30 minutes and still haven't ordered, what a joke! Not worth your time. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

1. Worst parking lot. Signs are not clear on how to get to the drive through. 2. By the time we went around twice the kid outside did not greet us. 3. Kids handing the food did not greet us. Said here when handing the food to us. When we said thank you she said "mmhm" Got an Ice dream cone and it was small and squashed. We did not get that chick fil a hospitality. Very disappointed. Only passing through town and would not stop here again. read more

unfriendly service which is really unlike chick fi la. Usually when someone says thank you the response would be "your welcome" and not ignore and say something to your coworker next to you immediately in spanish. I said thank you 3 separate times and was just ignored. read more

How in the actual F- do they not have enough money to hire staff to keep the dining room open?!!! This is the 4th time they had to shut down dining room in less than a month. Which doesn't make sense, I can take my food to my table like any other fast food restaurants. I know they make insane profits and can hire enough people... They have a line wrapped around the block all day every day. Never seen such disorganized management, this store is a disgrace to the Chik-fil-A brand! read more

My sandwiches and lemonades have always met the Chick-fil-A standard, and keep bringing me back. Like many other Chick-fil-As, this location has meal rush times running like a well-oiled machine. Two lanes with a cover, with employees taking orders, tagging them to each vehicle. Orders can't get messed up! If you are willing to wait in the long line of cars for a meal, you should be guaranteed to get what you ordered and I bet it will be tasty. Only problem here is that traffic flow is horrible during this time. They block off one side of the parking lot (so people parked there have to back out down the row). That said, meal time traffic is horrible at most Chick-fil-As; this one is located between businesses, which makes it a problem. read more

This location has gotten my order wrong 2-3 times. Ordered a sausage egg and cheese muffin and got this instead. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

Customer service are not right with them arguing with customer over a bag wow want go there anymore nevertheless I just won't go back did not like the way I was talk to as customer and throw there hands up at me told me to leave because I had the right bag after I told them what food I had customer service not no good anymore so I just have to stay away and there are employees are no good read more

Whoever came up with the phrase of God's Chicken is pretty awesome! Lmao! Yes their food is great! I love getting their Chicken Noodle Soup when I'm sick or just cold, and their Sweet Tea Is On Point!!! But my favorite thing to get is their Chicken Minis for breakfast! SOO DELICIOUS!!! Fyi, you Can get an order of a 10 count Chicken Minis for $8.95!!! I personally think it's worth it if your a mini lover like myself. I definitely have to say, if their food doesn't amaze you, their hospitality will for sure! I've never had a bad experience there nor have ever seem someone ever upset. They're very sweet and kind and will go above and beyond to make sure you have a great experience there. read more

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Service was trash. Took forever to get to me. Food was mid. Nugs were salty asf and fries were soggy and not salty. I barely write reviews but the north mopac/Parmer one is 10x better with service, time, and food quality. read more

This place is not sanitary. They don't use gloves. Especially when touching your food. After touching money and other things they touch your food and ice cream cones with bare hands. I will go out my way to another location before going here. read more

I found a bug in my lemonade. This is so nasty definitely never buying from here ever again. read more

Chick-fil-A - I found a bug in my lemonade. This is so nasty definitely never buying from here ever again. - Fast Food Near Me - Austin, Texas

Leaving no stars if I could! Do not doordash from this place! All the girls at the counter who work here are going to lie to your face. You can tell the miserableness on their face. Just don't order here. read more

Do not waste your time coming here, especially in the drive-through lane. It is ridiculous. Even trying to figure out how to enter to get to the drive through is a nightmare , was waiting for over 20 minutes they let 5 cars in the other lane go past me . chick-fil-A is supposed to be fast and efficient very disappointed read more

This chick fil a used to be really fast with good quality food and kind servers. It has gone down hill in the last few months. The lettuce in my salad is consistently brown now and poor quality, the drive thru server taking orders is very slow, and they got my order wrong, which they never used to do a few months ago. They used to have more than 2 drive thru line servers taking orders and now they just have 2, making it very slow. Recently very disappointed in this location. read more

Literally the worst Chick Fil A ever. Extremely slow. Once you get into the drive through line you are literally trapped. Can't get out to even park on their own parking lot. Everything is blocked off with permanent traffic barriers. Don't come here unless you've got 30 min to wait in your car. read more

Extremely slow service. Once you get in line you are blocked in by barricades and can't leave. This location always seems to be out of items too. Definitely not like other locations. read more

DONT EAT HERE!!!!!!!! Me and a friend recently came here. We both got the southwest salad and we have really bad food poisoning. Im not sure why during these difficult times with COVID-19 they are NOT making sure that the food they are serving to there costumers is fresh and safe. I have been coming to this chick-fill-a for over 4 years, because I live close. I have order this item plenty of times and never had this problem. It is very concerning that this would happen now that COVID-19 is around. Also they don't answer the phone to speak about my concern. I wonder how many other people got sick with yesterday's food... read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

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This Chick-fil-A is makes decent food but they will mess up your order 9 out of 10 times. If you are in a hurry and wanted to grab something to eat and are also looking to receive what you ordered, you are better off going to another place. read more

Thank you for being courteous! For greeting your customers in a timely manner! For having hot, fresh food! For delivering our food to the table by a bright smiling employee! For ALWAYS being awesome! If Chick-Fil-A can do it, why can't restaurants that charge $15-20 a plate do it? Customer service that is consistently AWESOME! read more

Worstttt chick fa la everrrrr always have an attitude , staff are slow as hell . Food does not look like other establishments .

They replaced the American flag out front. Looks great. Thx The folks here are great people and love this community. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

Chick-Fil-A is probably the only restaurant chain worthy of a 5-star rating (in my book). I generally have a great experience at each CFA, the food and customer service are always consistently top notch. But on this visit it was even more special than the rest. Today was "Free Spicy Chicken Sandwich Day". They are the only chain I know that always gives back to the public by offering such freebies - - the Spicy Chicken Sandwich costs $3.09 and today it's free if you wear something that has your favorite sports team. It's the 2nd time they've offered it free, and the best part it that it's actually a really good sandwich. Karen was our server, she was very attentive and smiled a lot. We got our sandwiches and sat down in the dining area, about 15 min later Karen walked by us and asked if she could refill our drinks. Wow! So when did that ever happen at Mickey D's, the BK Lounge, or Taco Hell? As Flo (Mel's Diner) would say: "When Donkey's FLY!!!". So we put in a comment card, gave it to the Team Lead (Veronica?), who was also really sweet and nice. Karen was jumping for joy since we mentioned her in the card, and I'm just shocked as I've never seen morale that high at any fast food establishment. Part of me is wondering why the hell did I waste 2 yrs of my HS life working at Wendy's (well, it wasn't all a waste, we did have some great times, I ate a lot of frosties and cookies), while another part of me was thinking I may need to fill out an application and get in on this "High-On-Chick-Fil-A-Life" morale booster. I love their chicken, especially the tenders. Their honey mustard and honey bbq sauces are THE BEST condiments I know (yes, better than Mickey D's ketchup). They have waffle fries, fruit, fresh flowers (sweetheart roses and carnations) on each table, and excellent customer service that usually displayed with all 32 pearly whites. Just stop by here and ask for Karen (or Veronica) and they'll show ya how it's done at CFA! read more

Let me start off by saying that we did not receive our straws for the order we placed. I also ordered 2 number ones for breakfast and asked for the biscuit to be replaced w a bun but they still have to me in a biscuit. They need to pay more attention to what someone is saying when ordering. read more

The drive through was horrendous. We ordered strawberry shake with cherry and whip cream and receive nothing but a tasteless drink without the cherry and whip cream on top. The staff was rude to express that the strawberry shake has only artificial flavors, so why say this place sells real lemonade and real this and that and it's nothing but artificial flavor and won't even add the rest of the ingredients we paid for. Les falta profesionalismo a esta gente. read more

Chick-fil-A - Fast Food Near Me - Austin, Texas

Slowest and possibly worst Chick-fila ever. If I could put a negative star I would. Genuinely doesn't understand customer service and how to treat guests in general. Ignored multiple times when trying to ask for my drink to be fixed. Only one cashier on the register during diner with other employees standing around watching. While 4 employees on break. Love the company but don't understand how the operator is still allowed to run this store. read more