I came here 15 minutes before close on a Friday, which I felt bad about. There were several employees still working and the hot was still prepared fresh and hot. The employees had a great attitude. Thank you for treating me like any other customer even so close to closing time. Service and food was great. read more

We moved our daughter up here from Florida. While waiting to move her belongings into her new apartment, we went to this Chick-fil-A for breakfast. It was undoubtedly one of the worst Chick-fil-A's we have ever visited. Not one person smiled. Not one person had a friendly tone. They all acted like they did not want to be there. We were all shocked. This is the first Chick-fil-A we have ever experienced this. We will never visit this location again. read more

I ordered from the breakfast menu. I was glad that the hasbrown were gluten free! I ordered the bowl with eggs grilled nuggets and hash browns. It was delicious. read more

I am not sure what happened to the quality of this location. I have tried giving them another chance.... But each new visit just had problems. CFA used to have the best waffle fries. This location seems to be lacking in their fries quality. Their fries are oil soaked, dark brown and tiny pieces. Today I got a full deluxe meal with cheese, lettuce and tomatoe. The cheese was just slapped on. Sloppy. I also got a single spicy chicken sandwich. I was redeeming a reward for this sandwich. When I pulled up, the woman at the window immediately said " we do not honor these on spicy sandwiches". I said, oh it says "spicy" right here on my app. All she said was "oh, ok". This is certainly not the CFA that I used to love. read more

This location is tucked away and generally not very busy inside although the drive thru can get backed up. The food took kinda long to get to our table but was hot nevertheless. We generally do pickup but decided to eat in today and the place was clean. We will be back! read more

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I wanna start out by saying this chic fillet has Horrible customer services. June 1st 2024.. I went inside to place an order.. I was missing 2 items from my order. I was never once given a recite for my order. When I called back they claimed " I never placed those 2 items with my order" when the cashier clearly repeated the items back to me ‍ then when I asked for them to make it right.. they said they couldn't. Horrible place. I've gone to many chic fillets in fairfax, alexandria, even DC and this place takes the cake for the worst one I've ever been to. Do better! read more

Another great day to visit Chick-Fil-A! I got my usual: the 4 piece Chicken Strips meal, with Sweet Tea. Today's service and food were perfect! The food is hot, the service is sweet. Their attention to detail included punching the tea button on my drink lid and displaying the food on the tray almost good enough to just take a picture of it. Some of these Chick-fil-A's are hit or miss these days, sadly, but today this one got it spot on! Good job! read more

Chick-fil-A - 4 piece Chicken Strips meal with Sweet Tea - Fast Food Near Me - Ashburn, Virginia

I used 800 of my reward points to get a medium mac and cheese, to find out when I was leaving the restaurant to go on my road trip, I found that it was not in the bag. I sadly lost 800 of my points for nothing and was not able to turn around to complain so that is why I am writing this review so a manager may review it so this does not happen to anyone else. Our cashier's name was Roxana, and to be honest, it did not seem like they were focused on their tasks at hand when I was at the drive through window waiting for my food, so this is another reason the mac and cheese was not given to me. read more

Located so close to Us and yet the first time we have visited this location. Usually I go to the location in Reston. We felt like a good spicy chicken sandwich so ordered. Disappointed that just told us it had lettuce but none was there . Slick chucked good but better with lettuce or tomato. French fries great and AJ was the lemonade. Good location off Loudoun County and close to One Loudoun. read more

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Everyone is so sweet! Best service out of any fast food restaurant. The food is always fresh and so yummy. I love chick fil a so much. read more

Chick-fil-A - This is so cute! thanks chick fil a - Fast Food Near Me - Ashburn, Virginia

We were the only car in the drive-thru and after placing our order we were told to pull ahead to wait. After waiting 6 minutes and no one bringing our order, we went inside to find it sitting on the counter. Definitely not chick fil-A service read more

Their drive thru is long and sometimes it takes a while but their sandwiches are always good. It's so close to my parents house that I make it a point to stop while I'm visiting them. I have picked up my order from the inside or drive thru, next sat there to dine. Their variety of sauces to dip the waffle fries make my day. My niece who is a picky eater loves their plain chicken burger with nothing inside it beside the chicken and burger buns. She always likes it and eats the entire thing. I am a fan of their spicy chicken burger and it never disappoints in freshness. If you in the area stop here for a quick bite to eat. This location in Ashburn is only a few years old and they have maintained it well. Good employees who always make sure your order is right and freshly made.~ read more

Chick-fil-A - ...And more sauces - Fast Food Near Me - Ashburn, Virginia

This is only the second Chick-Fil-A that I have visited, but the chicken is just as succulent and delicious as my first experience. I'd like to say that Grandma's chicken was just as good, but that would be a clucking lie. No, hands down, Chick-fil-A is chicken excellence beyond compare. The only reason for a four star rating here is simply the drive through line. For some reason , the scissoring effect of the two lines merging was just not working this day. It more like something out of Mad Max with chicken lovers jockeying for position at the expense of their fellow chicken lovers. To be fair, this is really do to the popularity of Chick-Fil-A's scrumptious chicken, but still the drive through was a bit annoying, making me wish that I could pluck s few feathers. read more

Worst chick fila in the area hands down. Everytime I try to give these fools a chance they love messing up. If its over charging me for food I didn't ask for to not having the proper order. This establishment needs to have a few training days. Mr Digges needs to have a meeting with the managers and instead of the "Im sorry" start holding mf's accountable. Fucking joke of a establishment read more

They sent us wrong size drinks in delivery the drinks were only half full also and no sauces. This stories is a failure wouldn't be so bad if this wasn't a common thing read more

Good is great! And I have never gotten the wrong food. Chick-Fa-La will never fail you. Everyone is so nice there and you never have to wait a long period of time. read more

Very well kept Chick-filA restaurant. There is plenty of parking. The eating area is kept clean. It gets a high volume of customers during peak Lunch and Dinner times. Staff has always been friendly and professional to me when I eat here. It is conveniently located off Route 7 with easy driving access in and out of the parking lot. If you need to "Eat more chickin" and you are in Ashburn, I recommend eating here. Also has kid playground for those will little ones. read more

Everyone was so kind and helpful. I got my food quickly and the bathroom was super clean. And it was delicious. I even went twice this week, it was that good! read more

This review is about the unsafe driver on the road on a stormy day on Wednesday, September 1, 2021 @ approximately 6:20pm. I am a mother who had just picked up my baby after a long day of work. My commute is long and about an hour each way to and from work, plus having a baby in the back seat. I always drive in the most far right lane for slower drivers. As I was making my exit at Ashburn Village Blvd from the 7 West, along the road it was pouring today with the storm, flash food, and tornado warning, so I drove slower than the speed limit to be on the safe side. The exit into the ramp said 35 mph, and I followed exactly this limit. As I looked over my rearview mirror, I noticed a white car tailgating and pushing me to go faster. At some point, he was even trying to swerve to the left to harass and cut me off on a 1-lane road. Finally, when we got to the traffic light, it opened to 2 lanes, I took the slower right lane to turn left while he switched to the far left lane to turn left into Ashburn Village Blvd. That's when I was able to see that this rude and reckless middle age driver, not to mention being stupid on a rainy day, was driving a car with the infamous Chick-Fil-A, all around the car. I had to snap the picture as traffic was at a stop at the red light because I noticed just how unprofessional this person was, while driving and representing the place I frequently go with friends and family. While I was very disappointed and upset, I remained calm because I needed to make sure to keep driving at the speed limit or a little slower on the far right lane for slower traffic because me and my baby need to make it home safe. I'm writing this review to share my negative experience about the lack of common sense and curtesy on the road by an employee from a well know food company. Did this idiot realize that it's very dangerous and reckless to try to perform a speeding act on a rainy day? Not only that, tailgating is the major cause of car accidents? What the crab was he in such a hurry for that he ignored the speed limit and safety precaution he learned from Driving school? Did he even think twice how he could hurt not just one but two people in the car in front of him on a rainy slippery day? What if I had a heart condition, or if it was an elderly who may suffer a stroke or heart attack, or hypoglycemic, that cause them to hit the break as a natural reflex. Would he have enough space and time to stop his car in time without crashing from behind? What if the break of the car in front of him does not work properly? Would he be able to stop his car in time? How many idiots getting in the car but never think twice about safety and use common sense. I wonder if he made two extra $ for the day that made it ok for him to harass other drivers on the road, without safety considerations??? Chick-Fil-A at George Washington needs to retrain their drivers and hire people who put safety first on the road instead of reckless drivers who only think of a few dollars tips for speedy delivery!!!!! Unbelievable how these people sell themselves short for a few bucks and disregard basic driving rules. They often wait until an accident happen then either get confrontational, defensive, or offer pretentious apologies! I am so sick of these fools on the road! I'm glad my baby and I got home safe and sound, but it was quite a scare for me being on the road with an idiot tailgating today. How stupid that he didn't even care that he was representing the company he was working for on the road. Chick-Fil-A's head quarter will hear about this negative experience from me again. As for this CFA location, I will not ever set my foot in this place!!! How reckless!!! read more

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We love our Chikfila but this past Saturday was not an enjoyable experience. We placed our order with our 2 grandchildren and went to sit down by the playroom. The first table we got to was not clean and full of crumbs. The second table we tried had several fries scattered underneath. Finally we sat a table that looked clean. When the food was delivered it was not up to the standards we expect from Chikfila. The fries were limp and not even warm. The grilled chicken sandwich was tasteless. If we were not with the grandkids we would have taken it all back and complained. But when you have a 3 year old and a 5 year old waiting to go in the playroom we just went ahead and let them eat. Overall the associates were great as they usually are but the cleanliness and food quality were way below what we expected at Chikfila. The last time we ordered pick up from this location we experienced similar results with the quality of the food. Hopefully this location will get better soon and we don't have to try somewhere else. read more

Love this Chick-fil-A. Friendly staff, super clean. Great music! I'm always appreciative on how fast they bring the food to my table. If you come during rush-hour their drive-through is the most efficient drive-through I've ever been to. They should run our government! read more

Chick-fil-A - Chicken scramble bowl is so good! - Fast Food Near Me - Ashburn, Virginia

Ordered a delivery order this morning as I am visiting and staying across the street at the hotel. I put specific information in my order for it to be delivered to my room which is on the first floor but the driver didn't follow the instructions and left it at the front desk. I called the location and spoke to a manager who advised the driver was new and May didn't read the instructions. While on the phone the hotel front desk called the in room phone to advise the driver left the food and didn't want to deliver it to the room for some reason. UNACCEPTABLE! read more

Always great food and service. The most efficient fast food restaurant, never a long wait, regardless if there is a long line or not.

I never really had any complaints with chick fil a. My experience has always been nice! Good food(I had the market salad with nuggets. Delish!) Nice staff, and clean restaurant. Its pretty nice and quiet in this location. read more

While eating a sandwich I found a long piece of hair that was stuck in the bread. It was one of the nastiest experiences. Will not be eating at any chick fill a locations anymore. Avoid this place. read more

Chick-fil-A - Nastiest sandwich - Fast Food Near Me - Ashburn, Virginia

Gah. Waited a longgggggggggg time for two shakes. Like ridiculously long *^%# time. They gave me the food first and then made me wait. Not surprisingly - my food was cold by the time I got the shakes. Cause again. Longggggggg %*#*# time. They didn't offer to remake my food, I didn't ask because I just wanted to get out of there! Sigh. I'm gonna start going to the Taco Bell in the same area. read more

8am Chick Fil-A trip while babysitting toddlers - Elizabeth provided high chairs -She set them up with the placemats on the table and checked on us several times - she was GREAT! Thank you Elizabeth for helping us to have a great experience! read more

i made a mobile delivery order and my food never arrived. im staying at a hotel close by so i assumed it was just at the front desk and i checked- nothing. I called trying to get a refund for my order and no one picked up. I am very frustrated with my experience here. read more

CFA is my favorite fast food restaurant. This is by far the worst CFA service and food quality I've ever experienced, and I've been to a LOT of CFA's. The manager should reconsider the employees he/she has hired because I am incredibly disappointed every time I visit this location (more than 10 visits). Despite this location being the closest CFA to my house, I will be driving the 6 miles out to the BEST CFA in this area (Edwards Ferry location near Target and Costco). Also, there's a reason there's never a line outside of this CFA. On my way to the Edwards Ferry CFA :? UPDATE: LOL. I didn't feel like driving far for dinner so I gave this Chick Fil A another chance. TERRIBLE DECISION ON MY PART. They had me repeat my order multiple times and they still messed it up. I 10000% will not come here again. I will be telling everyone I know to never come to this CFA. Terrible experience every time and the workers still need the proper training. They all act like they hate it there. Management must be terrible. Hopefully you fix that. ALSO the fries are bland. TERRIBLE!!!!!!!!! read more

I normally love chick-fil-A and am impressed with how they handle long lines at the drive through. This location is the exception. I ordered a sweet ice tea and asked for light ice. When I get to the window the ice tea was FULL of ice. I told the young male at the window that I ordered light ice. He gave me a dirty look, poured out half of the iced tea, and handed me a half empty cup of sweet ice tea with no ice at all. At this point the employee was obviously visibly upset and we just drove away for our safety. I've been avoiding this location since. Other than the above incident, the food was good. read more

Worse chick-fil-a I've been to. Had to wait 10 minutes just to get served and the worse thing is that I was the only one in the lobby and just 2 cars in the drive trough. Manager walked by didn't even acknowledge I was there and it seem like he was more busy flirting. This young man that was the cashier was more busy texting in the kitchen and then literally minutes after this young lady that walked in from the curb side took my order. First time I've ever been disappointed at a chick fil-a franchise. read more

This place is right near my work and I constantly crave a seemingly healthy fried chicken lunch. I have gone here for lunch or dinner many times over the past year and I've never had a bad customer service experience here. The drive thru usually has a pretty long line but it always moves fast--so does the inside part. The people working here are extremely friendly and never rude or act like you are hassling them. From a great chickin mini bfast to my favorite combo of the spicy chicken Sammy and fries, this place always hits the spot in an easy to access location. Also very clean inside! read more

Decent Chick-fil-a. Best parking lot of any in the area...lots of parking. There are two drive thru lanes. Good kids area and pretty clean on the inside. I can't complain here. read more

I'm often told that my firstborn child is beautiful, well-behaved, advanced, perfection itself wrapped up in a pair of OshKosh overalls. And I always tell people the same thing: it's because I ate Chick-Fil-A throughout my entire pregnancy. True story. Chick-Fil-A in general is... well, the best fast food available in the NoVa area. (We will discuss In-N-Out and Krystal's at another time.) This location is a nice, out of the way one that is often less crowded and moving faster than the close-by Chick-Fil-A near Dulles Town Center. Employees are always friendly and polite, and your order is always right. Eat more chicken. read more

I absolutely love this place! The food is always amazing and the staff is polite and professional. Every time I take my kids here, they deliver my food, and come to see if I need a refill on my drink. Top notch service! The service you receive at this establishment is very different fro service at other "fast food" places. The restaurant has ample parking and seating. A dual drive through speeds up the drive through process! They have a very clean play area for the kids, better than most places around Ashburn. read more

This is absolutely good fast food chicken. The traditional plain chicken sandwitch is always tasty, warm and filling. Love their breakfast menu and I'm addicted to their nuggets and sauce. Very yummy milkshakes too. Also, the employees at this location are wonderful. read more

People for the most part rarely surprise me...however today was a pleasant exception. Or should i say an exceptional human behavior. The day manager named Luke trusted a fellow human and allowed me to feed my children and heres the kicker, my credit cards were at home...so he had the grace/trust to allow me to call that afternoon to pay for my order over the phone! Saving me the long drive back and preventing the kids from sliding into "hangry". Let me clarify something too, im not a fan of fast food but it's the only place around these neck of the woods near my daughters sewing class. It just happen to be at this chicken joint. Exceptional human giving a tired dad a break--txs Luke! read more

My wife and I ordered the classic chicken sandwich. Usually the food and service is fantastic. However, last night was not the case. The roll is usually buttered and toasted and the chicken hot. Not this time. The roll was buttered not toasted and the chicken was cold to lukewarm. The store drive in at 9 pm was very busy and I assume this had an impact on the quality of the food. read more

Don't go. The owner and management "for my birthday can't make a spicy biscuit while we park and wait nor do they give out doggy chicken snacks" I'm driving to the leesburg chick filet right now to get my spicy biscuit and doggy treats. LOVE THE LEESBURG LOCATION! Horrible cheap owner for this chick filet. read more

One of the better Chick-fil-a locations in the area. Ample parking and dual drive-thru ordering lanes. If there is one thing daddy doesn't like, it's waiting to get his chicken fix, and that never happens at this place. Service is top notch, and you can actually understand what the person taking your order is saying through the speaker! Not only that, but they are also overly polite and make me feel like I am doing them a favor by stuffing my face with their chicken and waffle fries. Strangely many of the staff look like the Children of the Corn, but they are certainly well mannered. read more