I am satisfied returning customer. Nice office, good customer service, and above fantastic prices with very reliable result. I will recommend this business to anyone looking for reliable computer services. they changed my power out for my Vaio SR 240N laptop, and now they helped me the upgrade of operating system to Windows 10 at price twice lower as compared to Bestbuy, Microcenter etc. read more

My laptop was infected with a virus and I originally took it to the Geek Squad and learned they wanted an outrageous amount of money to fix it! I found ComputerLand on the Internet and called for an appointment. Aldi was able to hook me up with an appointment right away, drove to my house the next day and was able to fix it the same day for only $90.00! He could have easily charged me more money if I had to replace the hard drive, however he was very honest and was able to fix it without doing that. He was professional, on time, and did a wonderful job. I will be referring him to all my friends should they have any computer issues. read more

My laptop was infested with viruses and I needed help. I called Aldi and he showed up the very next day, right on time. Not only did he clean my system, he also proposed the quickest and cleanest solution which was a complete reinstall in my case. He did the tedious backup, recommended great anti-virus software and everything couldn't be better! Aldi is a very reliable and nice guy! If you need help or don't have time to waste fixing your pc issues yourself - call Aldi. He also gave me a great deal for in-house repair. thumbs up! read more

Had a bad virus that was preventing me from accessing the internet. They were finished fixing my computer in less than 48 hours. Their business hours made it possible for me to pick it up after staying late at work. They kept in touch very well and the price was great. I won't go anywhere else for computer srevice. read more

Impeccable service: fast, professional, and very reasonable. My computer was immobilized by a malevolent virus; Aldi removed it and had my laptop cleaned up and back to me the next day. Highly recommended. read more

I (like a dummy...) got a virus on my PC at work. As I walk by Chicago Computerland on my way to work, I popped in on a Saturday to see what kind of hope I had for it. The gentleman that i spoke with was informative. Let me know that he could fix the problem and would not have to wipe the entire hard drive in order to do so! I was THRILLED with the news. I confirmed that their Sunday hours are 10am-3pm and left. As my time is limited, I brought my computer by the next day, Sunday around 11am on my way to work and much to my disappointment, the store was closed. I double checked to see that it really did say it should have been open at 10am, how ever was not. This is why i have given them 4 stars. I went back over the next day, Monday and dropped off my computer and they had it ready by the end of the day! This made me VERY happy as it is hard to run a retail operation when I don't have a computer. I am sure that when this happens again, rest assured that I will be contacting them. I am very happy with the final result even though the process was a bit muffled. read more

So it's the last day of my vacation & my Sony Vaio laptop (never had 1 issue) stops working. I mean it will not turn on even in safe mode. I'm convinced a cleaning person tripped over the wire and knocked it on the ground, but that's kind of irrelevant. Despite having had a laptop harddrive crash before I fail to backup regularly (idiot) and so when I brought in my computer, I stood to lose 3+ years of photos. I pretty much chose Chicago ComputerLand LLC based on location and Yelp reviews. (Easy parking on the street by the way.) Aldi clearly explained the potential costs & told me they wouldn't do anything further until they had my approval. He even let me hook up my hard drive to my external harddrive (yes, I have an external hdd and I still wasn't backing up. sad.) to try to pull a few essential files from it. They quickly discovered it wasn't a virus that the hard drive was damaged, so they then ran it through an analysis which basically told them that it would be 90+ hours to recover the data on my hdd. This is a good thing b/c it means much of the data is recoverable. The cost would be around $340 (this included the data recovery and installation of the new hard drive, not the hard drive itself b/c I provided that, although of course you don't have to.) At this point I could choose to have said, nope, I back up, just toss it and put in a new hdd. But see I don't back up and I really really wanted my pics so I forked over the dough. Timeframe: I took my computer in on Friday and had it back on the following Thursday and they were able to recover almost everything - a couple of my pics are a little funky, but files get destroyed when your hard drive is damaged. THEN I had some wireless connectivity issues & I imported my Outlook calendar incorrectly. So they told me to bring it back in and they wiped the OS and reinstalled everything - all new drivers, etc. They said their goal was to get my computer back in working order. Wow. In my mind a lot of places would have been like, sorry, not my problem. That is some serious customer service. This is now my go-to place for computer issues (although, yes I'm backing up my data now) and I would recommend them to any friend. read more

Awful experience here. Brought in my laptop with a cracked screen, the guy replaced it with a totally different screen instead of just giving me a matte finish screen like original. Also, while repairing it he cracked a piece out of the case in the corner and I didn't realize until I got home. When I asked him about it he said that that's how it was before! Then he had the nerve to tell me he could get new casing for an extra cost!! Awful experience here, really felt taken advantage of and there's nothing I could do about it, the guy just acted like I was an idiot who didn't know what I was talking about and kept on saying how he had lots of good yelp reviews- I'm sorry but no amount of yelp reviews is going to change the fact that my computer has a chunk missing and was replaced with the wrong screen at full price! read more

Very honest and helpful. I highly recommend them for repair of your pc. I have taken mine here two times and they repaired it the first time for a reasonable fee and the second time told me it was just fine and didn't charge at all. read more

I had a great experience with Chicago ComputerLand LLC! They were quick, reasonably priced, and completed everything exactly as they said they would and in the time frame promised. I would go back to them in an instant if I needed another repair! read more

My desktop had a virus and I was freaking out. I brought it to Stephan and he did a terrific job. Only 90 bucks for the estimate and removal (geeksquad charges $199). He was professional, polite and honest. Thanks Stephan! read more

Extremely helpful!! I was having screen and battery issues when I came in. The technician looked at my computer, tweaked a few things and it was fixed!! He told me that this was a temporary fix and told me honestly how much it would be to fix it permanently. He also showed me how to find the lot number for my battery, since it needs to be replaced. After all this help for a computer challenged individual, the technician didn't want any compensation!! Great service, will be back!! read more

Went in with a simple question I wanted a second opinion on. They were very helpful and I was out the door in minutes not a penny poorer. I would definitely go back if I had a bigger issue. read more

My old laptop suddenly died and of course not all of my files were backed up. Took the computer in on Monday afternoon, Chicago ComputerLand called me back on Wednesday and described the problem with an estimate to repair. I opted not to repair the computer and they copied all of my files to a new laptop for a very reasonable price. Service was great and I will definitely go back. read more

My computer crashed and they were able to restore the data and send it over to my new PC all at an affordable cost. Great value and great job. Thank you! read more

The guys here are great! I was a dummy and spilled a drink all over my computer and these guys were able to save it for me! I was so bummed cause I thought I was going to have to buy a new one but these guys replaced the keyboard and motherboard to my Gateway computer. They were super professional and polite through all my complaining. Thanks guys! read more

Great hours and great service. Have returned 3 times for PC and laptop virus clean and to fix broken keyboard. Very responsive and good pricing. read more

Great service, reasonably priced and a quick and more importantly on-schedule turn around on the repair. Two thumbs up!

Steffan and the guys are as good as it gets. My three and a half year old pc shut down all of a sudden and wouldn't start up. I was really concerned as my hd was completely full of irreplaceable data which of course was not backed up. Not only did the fix my power issue, they backed up my data and helped me fix somethings I didn't even ask for and wasn't charged for. These guys are as professional, quick and as reasonably priced as it gets, period, bar none. Cannot express how pleased and impressed I am with the experience. They know what they are doing and are honest. and you can trust them, if it is in any way possible to fix your problem they will and won't over charge. I have been back ounce already with another issue and had the same great experience. They will always be my go to guys for any pc related repairs or issues. read more

Arrived at the store at 2:30 on a Sunday to have my laptop lcd fixed. Got a call back at 2:52 saying it was fixed and ready to be picked up. LCD was as good as new, and the service was excellent. Highly recommend them for computer issues. Multumesc Stefan. read more

Similar story to some other reviewers; CCL fixed my cracked laptop screen for a modest amount ($160) the same day; this was on a Saturday, too. I'm writing this note on the very same laptop Stefan fixed a few hours ago. CCL was honest and professional in handling this fix. read more

Professional, reliable, honest, quick and to top it off they fix your problem! I strongly recommend them to anyone that has a small business who does not have an IT department, these are your guys! Also, anyone who simply is tired of going to places like Best Buy who always end up trying to sell you a new computer because they cannot fix yours. read more

Went in for 2 cracked screens. Same day service as they had my laptops' screens in stock (1.5 hrs). Extremely reasonable and fair rate (and there's a no obligation free quote offered before any services are rendered). Saved me a world of inconvenience and pain. Will definitely go back here for any future computer repair needs. read more

Fast and very professional service. Thank you for fixing all my computer viruses and getting me working again!

Very poor experience. I did not find them friendly at all as they told me to through my damaged macbook pro to "garbage". Will not recommend this place to anybody. read more

These guys are awesome. I have used them years ago when I had a virus. They cleaned it up at an affordable price and added a better virus protection. Years later, I mistakenly changed to another virus protection provider and ..yep got a another virus. I should have listened to them and not tried to save a few bucks. While I was there, they has some suggestions and changed my laptop to a solid state hard drive. They upgraded my Asus laptop, didn't charge me much, and now my laptop is super fast. I am so glad I went there. I always recommend these guys to anyone who has a computer problem. read more

Thanks a lot for replacing my broken screen of thinkpad. Nice and efficient, they also cleaned my keyboard :)

I am now living in Florida and am so happy to know that when I need computer help that I can still have Aldi to come to the rescue, Aldi is so knowledgeable and fast at fixing computer that I can't think of anyone else to whom I would want to work on my computer,Thank you Aldi. read more

Employee is very friendly and helpful. My request is urgent and the employee is able to provide quick response.

I am pretty tech savvy and have always done my own computer repair. My notebook was having an overheating problem and after spending a day trying to resolve it, I decided to take it to a repair shop. I was fortunate to find Chicago Computerland. They were professional, timely, and very reasonably priced. AND, most importantly, they fixed the problem. I would certainly recommend them. read more

My laptop's screen was smashed. They were able to replace it in under 2 hours for very reasonable price. They also cleaned it without even commenting on how gross it was. (Spoiler: It was gross.) I highly recommend going to them if you have a computer emergency. It costs so much less to get it fixed well and fast here than it does to get a new laptop. read more

These guys did a great job at a reasonable price fixing my daughter's laptop, which had suffered a hard fall. I highly recommend them.

I have used Computerland 6-7 times. They always identified the problem quickly, told me what needed to be done, and completed the job on time. Highly recommended. read more

I was so unhappy, they charged 45 dollars to tell me I have a virus and if I wanted it fixed it costs 90. So I paid the 45 and walked home with my computer still broken. Complete waste of time and money read more

Brought in cracked phone around 6:45. These guys stayed a little later than usual to fix it. Picked it up around 7:20. ~$100. Works great. Super easy read more

These guys are great. I've had my iPhone screen repaired here a few times now. They are able to get it done in less than 30 minutes. Awesome customer service, I'd come back here anytime I have any other issues in the future. read more

Very communicative via email. I ordered a replacement hard drive for my work macbook air, and it arrived within a couple days. They had originally told me it would take a two days to install and migrate my data, but they ended up doing it within four hours which was a massive help to me. I was dreading being without it for a couple days. They called 15 minutes before they were due to close at 7pm and told me it was ready and they'd wait for me to get there. Def went over and above. I'd go back there for my next computer related issue with no hesitation. read more

I wish I could rate ComputerLand higher (and would have a month ago), but after years of taking my family's computer issues to them I had an extremely disappointing encounter. Ultimately (if you want to skip my narrative), I am EXTREMELY DISAPPOINTED in the service I received on my last visit and will NEVER BE RETURNING. As I said, I have taken things to Aldi and Stefan for years now. I recently took a crashed external drive to ComputerLand with full confidence the gentlemen would be able to quickly and affordably restore the drive and/or recover the data. Imagine my chagrin when I am told that to recover the data it could possibly cost $900!!! WHAT?!?!? My data is important to me but that's the cost of a brand new computer! On the verge of tears, I asked explaining how loyal my family has been to them if we could work out some kind of payment plan. I was told absolutely not! Again... WHAT?!?! Very disappointed and shaken, I arranged to pick up the drive. Upon arriving at ComputerLand (mind you, after letting them know I would be coming by two days later to pick it up), I am handed a bag with my drive in pieces. WHAT!?!? You didn't even put it back together?? I also realized (and SO glad I checked) that the connecting cord for the other drive I had provided was missing. They then tried to hand me a connecting cord for a completely different brand (which I don't trust) telling me they're all the same anyway. I asked them to connect the drive to make sure the replacement cord would work and the message "Drive not formatted" was displayed. They tried to assure me that they never touched that drive... UM, THEN WHY WAS THE CORD MISSING???? I was then berated on not being willing to pay the $900 because "other places would charge 3 or 4 times that!" without having brought up the extreme price while visiting. I have never experienced them being so rude. Maybe it was an off day, but sorry gentlemen, YOU'VE LOST MY FAMILY'S LOYALTY AND WE WILL NOT BE COMING BACK. read more

Be aware of Computer Land rip off / scam like tactics for minor (5 minutes) repairs which I have paidr$ 120.00 !? I have learned after that average charge for repairing charging port is from $ 35 - $ 40!!! Here is the story: I looked for a nearby computer repair shop online because my charging port got a loose connection and the laptop was not charging. When I brought it to Computer Land shop, I asked what is the standard or approximate charge for this minor repair, but never got any specific answer nor approximate estimate. The explanation was, they could not possibly predict the extent of repair until they open lap top. When I asked when they will look at it, again no specific answer. After my insistence that I cannot wait indefinite time, they said the most likely will look at it from 24 to 48 hours, but if I pay extra $ 40 they'll look at it right away. I was very unhappy about it because it was supposed to be a very minor repair and complained to Stefan, most likely the owner or manager, but no compassion nor understanding for my argument. When he called next day and told the that charge for repair is $120 I thought that was on high side for couple of loose wires needed to be connected, but Stefan bluntly and very coldly said: "That is our standard charge for this kind of repair." When I argued that I was asking yesterday for standard or approximate charge, again no answer. I have learned a lesson for future computer repairs, not to trust yelp reviews, get different estimates from different shops and NOT TO USE ComputerLand EVER AGAIN!. p.s. Just wondering, after reading all those "great" and/or "awesome" reviews, how come ComputerLand technicians charged me $ 120 for patching up couple of wires, max 5 minutes work? Did I look to them very stupid or rich, too old or too naïve? read more

I don't understand all the five-star ratings. They did an okay job. My daughter cracked our laptop screen and they replaced the lcd for about $160. They initially said they may be able to replace the screen in a couple of hours, however, it took 6 days. I understand that they may not have the screen in stock, but they should have called back with that information once they found out. They did not respond to two of my calls during that time period. There was a holiday during that time but they still didn't respond to calls made before and after the holiday. On the 6th day I was able to get a hold of someone and they stated it would be ready in a couple of hours. When I called back more than 3 hours later, they again said it would be ready in an additional two hours. When it was ready, they handed the laptop to me closed and off. When I turned my laptop on in the car I noticed a damaged pixel. I immediately brought it back and they said it is normal to have 4-5 damaged pixels with a new screen. I feel they should use a better supplier. They said to call back and maybe they could work something out but I couldn't get an agreement that they would replace the screen with one that is not damaged without additional charges. I didn't bother returning it because it was just one pixel but when you pay for a new screen you expect it to be perfect. I called Pro Andersonville for an estimate before I called Chicago Computerland and their estimate was slightly cheaper. I went with Chicago Computerland because they said they may be able to do it in a few hours, while the Pro Andersonville folks were upfront and said they didn't have it in stock. I think I'll try Pro next time. read more