Greeting, I started bringing my two poodles to Ironmaya in January 2026, and I've been very…read moreimpressed with their grooming services. They did an amazing job, especially with trimming their paws -- something no other groomer was able to do before. The team is very professional, and their customer service is excellent. Their AI manager is also impressive and helps handle calls and answer questions efficiently. I have returned multiple times and have always been happy with the results. Highly recommend Ironmaya for anyone looking for a professional and trendy grooming shop! Thanks.

This was my first visit to Ironmaya Arcadia, and unfortunately it was a very disappointing…read moreexperience. This occurred on August 12, 2026. When I picked up my dog Teddy after his grooming, I learned that the tip of his left ear had been accidentally cut during the grooming. There was enough bleeding that gauze/hemostatic material had to be applied to the wound. The staff acknowledged the accident and did not charge me for the grooming, which I appreciated. However, what disappointed me most was that the person who actually groomed Teddy did not come out to speak with me, explain what happened, or personally apologize. I understand that accidents can happen when grooming a dog. But when an animal is injured while in someone's care, I believe the groomer should personally speak with the owner, explain exactly what happened and what was done for the injury, and show genuine concern for the dog's well-being. Making the grooming complimentary was appropriate, but for me it did not make up for the lack of direct communication and accountability from the person who groomed Teddy. Unfortunately, for a first visit, this left me feeling very uncomfortable about returning. My main concern now is simply making sure Teddy's ear heals properly.

I love Fur Town Spa! I have taken my cat 3 times and they have been so accommodating of my skittish…read morecat and so kind! I take my cat for a lion cut as he sheds a lot of hair and he always comes out so cute. Have worked with Yulia twice and she was great. I live closer now to their sister location (La Verne) but when I called to get the same reservation at the La Verne location they were not accommodating and asked me to get my cat medicated before coming due to his fear of water (ouch), so I continue to make the drive down now to Arcadia and it's totally worth it! Would highly recommend this location!

We love Susan! She is great with all of our fur babies. She will bring out a note pad to jot down…read morewhat services we would like for each pet. If there are any issues that you've noticed, bring it to their attention and they will work on it. We love the service here and they also have packages for pets who need more grooming attention.

I am very happy that this groomer place did very good job cut my dog hair, and also the employee…read morewas so nice and also helpful too. And I am really going to tell my all Family's and also close friends to bring there pets to this place, and my dog was very happy and also my dog can also trust them they do really did very good job.so I will support this business and I hope all the customer who have pets should come here and specially the price is really cheap. I really like it my sister, the one who tells us about this business.so please support this business. This business are very hundred percent guarantee they did all the good job and all the employee who cut my dog are very professional. And I very very very happy that did is good job cut my dog hair.

I've decided to switch groomers :( it has nothing to do with their service but more so their…read morearbitrary pricing. For my dog I've always paid $70-80 not including tip for a full groom. This time I went the lady said it'd be $110. I told her what I've always been charged in the past but she said she couldn't do anything and it's because my dog is big (she's been coming here since she's been full grown so it's not like she suddenly got bigger). If their rates changed then that's a different story but the lady seemed to just come up with an arbitrary number Edit: Tian, thank you for responding and I agree with your version of events (I honestly didn't realize the last time I've been in was over a year ago!). That said, I do think that the situation could have been handled better, or maybe there was a simple communication barrier. It would have been simple for the staff member to look up my account just as you did, and explain the change to me. Instead she couldn't really tell me why there was such a large price difference leaving me feeling like the number she gave was arbitrary. Either way, again, I am happy with the service Magic Groomer has provided, but the increase puts you guys out of my budget. :(.

I have been taking my senior boy here for 6+ years now and we are still very very satisfied with…read morethe work and care provided here! My dog is turning 18 this year and they are still very gentle with him. Because of my Benjie's age, we try to limit his groom appointments to a short shave down every few months. The family that runs this place is very accommodating to my sweet grandpa's needs and we are always very satisfied when we pick him up. Highly recommend this place! I never take my super senior anywhere else for his hair cuts.

If I could give them more than 10 stars, I would! This is a sweet family owned business and the…read moreowners are honestly the nicest people. Prices are super reasonable and they always do such a great job with my 15 lb maltipoo. I've tried other groomers before and paid way more, but his belly was never fully shaved or cleaned up. I even tried grooming him myself during the pandemic, and it was impossible he would never let me touch his belly since it's so sensitive. But this grooming spot gets everything perfect every time! Between his toes, his belly, ears, even around his butt. He always comes back looking so clean and cute. I can't thank them enough! They always go above and beyond, and I don't think I'll ever find another groomer that meets my standards the way they do.

Wow we we're anxious about this. Kind of like "give your keys to the favorite car for the first…read moretime, the only car, to the cat and genuinely wish her a good time." I imagined her making brownies, popcorn, having a BBQ and not turning off the grill afterwards. Carried away-then I remembered this is Molly, our favorite cat, and prepared to have someone else in our messy house. The manager "Mollie" was very organized. We, were very detailed. I organized food in one cabinet, with post-its for info, post-it where her room litterbox was after already giving info to the manager I think it helped make things simpler. We started getting daily reports, with "basics" box checked. They were thorough, precise, and complete. My Dad worked for Polaroid for 20 years, and these pet sitters were awesome at taking pictures. Every day we'd open up the emails and this noise would come out of our mouths: not ooh! Yecch! But...: Awwww, look at how cute she looks. Her wariness and caution as a cat showed, but her shyness rounded the corner a bit. Sitter4paws let us take a long vacation worry free at what we thought were reasonable prices, for a truly truly worry free vacation. Great communicators, responsible, and reliable, and awesome photographers. Thank you!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

Still a fan of Super Pets for crickets and super worms. I don't get here as often nowadays but…read moreheard they might be closing and half the shelves are empty. Not sure why business is down and it's weird to see the place like this. Please come and support Super Pets!

This was my favorite local pet shop that sold Lucy's pet salmon treats and my dogs' usual dog food…read more Also was good place to get feeders for exotic animals too for like snakes and lizards. Truly bummed they are closing the end of this month... Had good memories here coming here with friend picking up her dog from the groomers, walking my dog around the store, emergency pet supply runs, and looking at the exotic animals they sold. I'll miss their big sales they'd have twice a year also.

I bought a super cute puppy from here in April. She always makes me and my family very happy. Even…read morewe can't go out during this time ( COVID-19 ), My family is still full of joy every day. Now she's six months old, very healthy, lovely and cute. Thank you Tina and Peter :)

This place is HORRIBLE. I took my Maltese here to get groomed and when I picked her up, she was so…read moredrowsy that I had to carry her to the car. I asked them what's wrong but they said she was fine. I thought maybe she was just tired from being there all day. The next morning, my dog couldn't walk and was in so much pain, she refused to eat. I called them and they told me to bring the dog in. I went and they said to wait for the owner. The owner never showed up. They told me to come back next day. I refused to wait and do nothing, so they gave me their insurance and said to take her to the vet and they will pay for it. After going to the vet, this place now REFUSES to pay and the owner tells me that my dog hurt herself and it's not their fault. The owner was very rude and instead of talking to me, she kept yelling. I will NEVER take my dog here again. They will not own up to their mistakes.

Referred by a friend for boarding. Unfortunately what they say, and what they do are two different…read morethings. They promise pictures, I had to keep emailing over and over to get some. I asked for a BATH prior to pick up. They gave her a bath but also CUT her hair. I am VERY particular about her grooming. It was a horrible cut. Hopefully it will grow back. How dare they cut her hair without my permission? I asked to speak to the owner in an email....never again were my emails returned. At that point I contacted American Express and had to dispute my charge! I suggest checking out Glassdoor.com. Unfortunately I saw the comments after this disaster.

My friendly gentle male Boston Terrier LOVES this place and I can't tell you how grateful I am that…read moreThe Shabby Dog is here. Everyone on the team speaks to the dogs in a calm, soothing, gentle voice. I tell all my friends that it reminds me of a day spa for dogs. I can tell my little guy has so much fun here because he eagerly races inside and when I arrive to pick up him at the end of his stay he doesn't frantically leap into my arms like when he's finished at the vet - he is happy to see me but makes it clear that he's not quite ready to go LOL. We've used these services: *The Shab Cab: Super helpful. Kind, compassionate pickups from our home and rides home (this helped when we were inundated with my husband's surgery and didn't have a spare person available to drive him) *Overnight Boarding: Amazing. They sent me lots of photos every day and were super conscientious about following his routine. I can't speak highly enough about the kindness, professionalism, patience, and compassion of this team. They all clearly love animals and I'm so happy and grateful. I also appreciate that they offer exciting and innovative services such as anesthesia-free dental cleanings (which we plan to try soon) and the extended hours for Super Bowl Sunday. Forever fans! Thank you Team Shabby Dog!

DO NOT bring your pets here! My two English love to shower and water. My wife's bestie knows the…read moreowner of this groomers and preferred us. So I have been bring my two English bulldogs here for few years and every time before I dropped them off they would not wanting to go inside (pulling back) and crying. Also every time I picked my babies up after the grooming, they look traumatized and shaking! I always thot it was weird because our babies always excited when we given them bath at home. Then the last time we picked our babies up, one of them (Melon) got a big cut on her nose and bleeding all over my car. I immediately called the place and they just said it was just an accident. Now I have evidence that they physically abused my babies and I would never bring them back here ever again!

Ive have been bringing my senior Shih Tzu here for years and always trusted the staff with her…read morecare. However, a few months ago I witnessed something that completely changed my opinion. After picking up my dog, I looked through the window and saw a groomer yelling at a small Yorkie, grabbing it forcefully by the face, and jerking it when it wasn't cooperating. I was so concerned that I went back inside and confronted the staff. When the groomer realized I had seen what happened, she immediately started smiling, saying "oh no," and changed the way she was handling the dog. Regardless, I know what I saw. As the owner of a senior dog who is blind and deaf, it broke my heart to think about how animals might be treated when owners aren't watching. I left extremely upset and have not returned since. I've also noticed that the facility has seemed less clean in recent visits than it did in the past. Additionally, there are often dogs kept in cages in the back area, which has made me uncomfortable during some of my visits. This was my personal experience, and unfortunately it was enough for me to lose trust in the business. I believe every dog deserves to be treated with patience, kindness, and respect.