Kinda rude when it came to picking up my vechile, guy was super rude and sarcastic while the lady was calm and just trying to help me and my friends, no damage or problems to my car but just could be better customer service read more

One of the most crooked places I've ever been to. Told me a price on the phone then jacked up the cost in person. Then got my car and they scratched it, they examined the scratch and then said that wasn't them. Insane. avoid at all costs. read more

Top notch service all around! Very thankful for the awesome work that they do! Quick, professional, and affordable. Thank you Chevy Auto Body! read more

Not professional, they cause Damage in my car and they were trying to blame me, you can never speak with someone who can help, they just say "the persons isn't here " so they can keep your car looonger at their yard. Never use their towing company EVER! read more

I took my 2005 Honda civic coupe for repairs after an accident I had back in October to Chevy Auto Body in Dorchester. I went to Chevy Auto Body. Not 1 person in Chevy auto body knew where my car was. not even the keys of my car could be located. We searched inside out and no results. I even called Jim's home cell phone and he didn't know the location of my car. Jim's employee advised us not to report the car stolen, although we did for precaution. The next day after reporting the car stolen to Dorchester police, he called me and said they had found my car and that it had been towed to Chelsea. Not 1 proof of evidence was provided to back up Jim's story. My assumption was someone took the car for a joy ride thinking we wouldn't be there to pick it up until the next day, but decided not to press charges because the car had appeared the next day. the fourth time, I went to pick up the car that night and didn't realize that the driver side door frame was bent until the next morning, I could hear the breeze whistling through the driver's side window event hough the window was closed while driving on the highway, the horn beeps everytime I run over a bump, and the airbag light was left on after replacing my airbags, they referred me to Bock Honda. 2 months later my car runs like crap and these assholes at Chevy Auto Body never intended to pay for the rental as promised now I have to deal with them through court. DOn't waste your time, these people are crooks, grime, and a bunch of liars there is no honor @ Chevy Auto Body, worst business I've come across in my 28 years of life! read more

This is the worst company in the world.  A state police called them to pick up my car and from that moment, an agent of my insurance and me were calling and they always told us to call the next day because the person in charge was not there (very good to them because is another day that we have to pay them) Five days later I got tired and went straight there to get my car and get it to Toyota for an appointment to fix it.  The manager did not want to give me my car telling me that my insurance would not cover me they not pay them directly and who cares about that?  I was paying them out of my pocket, what they did care about was that dismounting my car from their crane they detached everything that had to do with the rubber and the ring of my car.  I have photos of how my car was when they picked it up and how it was in their yard when I went to pick it up.  So they wanted Geico to go see the car and I make a claim to get money from my insurance for something they did when my car only had a flat tire.  And on top of all that, the manager told me that all the pictutes I have are the same photo only taken at different angles, cheeky.  Geico and Toyota do not think the same and they are more expert than you, if we have to see each other in court to be resolved, we will.  Irresponsible read more

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I'm not one to leave reviews good or bad, but people should know about my experience with Chevy Auto Body... I brought my car in to have front fender and mirror fixed. Was told it would take 4-5 days. The 5th day was a Friday. I call Jim, and he tells me car will be ready Monday if not today. Monday comes. He tells me that everything was fixed on the car, except the wrong mirror was ordered. Now it's "Tuesday or Wednesday"... I didn't bother thinking I'd get my car on Tuesday, so I called Wed... Now it's Thursday... Thursday comes. Jim calls to tell me my car is ready. It has now been 10 full days that he's had my car... When I go to pick it up, I saw he fixed the mirror, but NONE of the other things were fixed. The fender was still dented, and it wasn't repainted. It just looked as if someone tried to buff it out... When I called Jim, he offered no explanation. He just told me to leave it, and he'll have it fixed by Monday... I was livid. I told him you had my car for 10 days, and didn't fix anything that YOU said was fixed. Then he hung up on me... How's that for customer service? read more

I have had nothing but bad experiences with this place. I completely understand that no one likes to have their car towed but two times I have had it towed here and called both times to figure out what I needed to get the car out of the lot. Both times I was told that all I needed was ID. Both times I got all the way there and needed additional information. I will give them the benefit of the doubt for the first time because the car was not mine and I needed to proof of ownership from my girlfriend to get the car out, however ID and proof of ownership would have been nice to hear when I called. The second time it was towed I was told the same thing, this time I made sure to bring ID and could prove ownership, however this time I needed a slip from the police station to release the car!!!!!! How could they overlook that.... again? Both times I had to commute there (without a car) and then get the additional information they needed to get the car out of the lot. They may be an OK autobody but based on there lack of attention to detail with something so simple I wouldn't even trust them to clean my windshield. read more

Jimmy and his staff are the best at what they do. I couldn't be happier with the service and professionalism I received at Chevy Auto Body.

My review is on towing only. My car had to be towed from 93 N ( Chevy Auto Body has a contract with the State Police) and I was lucky enough to get James the tow truck operator. He couldn't have been nicer from the moment he arrived until I left. He didn't have any receipts on him (for me to be refunded from AAA), took down all my info and promised to mail me one. Within 5 days the receipt arrived at my house. James was true to his word and an all around good guy!! read more

Definitely a bunch of scam artists here. I was told a police release was needed to release a car and after 4 days of scrambling to do so they all of a sudden dont need a police release just someone to come in and sign for it. When I spoke with someone there (name has been left out on purpose) they basically told me I heard wrong. Funny how I heard wrong and now they get to charge me for 4 mopre days of my car sitting there for incorrect information they provided me. Looks like the review from 05/06 had the same issues. Guess he heard them wrong too? read more

This place pissed me off. I just want my receipt so I can send it to my insurance. Everytime I called someone, they said to call back the next day. I called three times to the same answer. Such bad service. Don't go there. read more