My 20 year son obtained multiple estimates for a broken bumper. We went to Braintree Autobody because it was conveniently located and had been there years ago. When we went to pick up the car they charged $1000 more than the estimate. No additional work was done. we got no satisfaction from the owner. I do not recommend this place. they are very dishonest. read more

Owner is very hands on and knowledgeable! The value of service is great and we highly recommend to friends and family.

we have bright our cars there a few times! Great job always! highly recommend it. I got hit hard and the insurance estimate didn't take into account how badly the undercarriage was. they did it right! read more

I had to get a new bumper and they were able to help me replace it in no time! They were always friendly and were honest with me. You don't find that everywhere, so this was a gem. I told them my budget and they didn't judge me. I ended up not getting the paint job right now on my new bumper. Since I'm a woman I've been judged up and down by many mechanics. Not here though, very kind and understanding. It was hard the first time I visited I didn't know where to find someone. I found out the office is right next to the gate opening on the right hand side after you enter. They were very communicative with me and informed me they had someone on vacation so expect to hear back from us on this day kind of a thing. Which I appreciated because I've had bad experiences in the past with no communication. Will definitely come back here when needed. read more

See all

I'd give zero stars to the dude who like to swear at women when they do in the wrong door by accident. Put some sign ups. Have some respect for the people who want their car fixed at your Jack ass lot. Go here to get abused for going in the wrong door when only employees are there. read more

I highly recommend this shop! I brought my car in after it was side swiped on the street and badly damaged. Now that the repairs are complete, it is good as new. They even detailed my car. Bob was prompt, responsive, and fair throughout the process, and he made it very easy for me. read more

See all

I brought my car in to be fixed after an accident. I asked Bob could be buff out a scratch on my door and he stated that he would "attempt" to. They ended up making the scratch worse and said that he didn't charge me for the attempt and he was sorry and there was nothingthat he could do. I WOULD NOT TAKE MY VEHICLE TO THIS PLACE AGAIN!!!!! IF YOU YOU, BUYER BEWARE!!!! NEVER AGAIN l! read more

I took my car in on Monday, the rear bumper was destroyed and the car scratched by someone who rear ended me at a red light. I didn't have rental car coverage in my insurance so I wondered if they could get the vehicle done by Thursday or Friday so I would only have to take a taxi to work on Thursday night and to come home from work Friday morning. Well I get a text and a call on Wednesday, and they said that my car was all done ??? Ah,,what? They said that the insurance company would pay them directly and since it was not my fault the deductible was waived by the insurance company so I owed nothing, I could just come and pick it up. I was stunned.. They handled everything with the insurance company and made the car look better than even before the accident, and they finished it two days early.... who does that ?? This place is 100% customer service oriented, I couldn't believe it ??? read more

I recently had my car in for a small job. They did a flawless job and my car looks like it is brand new. They were just fabulous to deal with. Thanks to everyone there. read more

Our daughter's car had extensive damage due to an accident. A driver rear-ended her new car at a high rate of speed. We reached out to Braintree Auto Body for assistance. They were extremely helpful and efficient. They kept in touch throughout the process. Initially we were not sure if it could be repaired, but they were able to fix everything in a timely manner. Her car looked as new as the day she drove it off the lot from the dealership. I would highly recommend them. read more

Do not go to this place! I got in an accident about a year ago and had my car brought to this shop. My bumped was replaced and now it is a chipping and peeling off. It is the only part of my car that was replaced and is the only part that is now chipping. Awful read more

Very pleased with the result of my Lexus 1s250. I got rear ended a while back and this body shop went above and beyond. Although it took a month to get it back, it was worth it. They even fixed a minor issue on my car for free. Im more than happy. A special thanks to Bob for your professionalism and keeping me updated the entire process! I recommend this place highly! read more

They really do a fantastic job! I bought my car and an hour later was rear ended. A car enthusiast recommended here so I called And they got my car in right away, Jerry made a quick phone call and my rental came to the lot so I didn't need to go thru that hassle. The car was cleaned inside and out and looked perfect. Fair friendly and honest and will recommend this to anyone with car issues read more

I am in my mid 30s and have spent the majority of my years living in and around the south shore. With this being said I have had auto body work done at countless auto repair shops all over the south shore. After being referred to braintree auto body from a close friend, MY SEARCH FOR AN HONEST, PROMPT AND FAIRLY PRICED SHOP IS FINNALY OVER!I know I sound over the top writing this but I have never been so elated and satisfied with the service and work performed at a garage before! In all my past experiences dealing with a post accident insurance repair has been that of which nightmares are made of. I was blown away by the fact that bob McNeil and his guys at Braintree Auto body treated my girlfriend and I as if I was one of their own family members. Bob DID IT ALL! He immediately was on the phone with my insurance claim adjuster (handling; in my opinion, THE MOST FRUSTRATING STEP in the repair process). I was almost in disbelief when he got them to pay ALMOST 4X the amount they originally quoted me ! Bob even took the time to explain to the both of us the car insurance claim process and what he has to go through to get his customers a fair deal. After all the insurance stuff was taken care of we had the car back in no time and the work they did was unreal!His guys even took the time to go above and beyond by detailing and cleaning the interior of the car as well! I CANT THANK BOB MCNEIL AND HIS FAMILY OWNED AND OPERATED(love that part!) Braintree auto body enough! You just gained a life long customer! Adam hutt read more

Obviously we'd all rather not have a favorite auto body shop. Unfortunately, I seem to have very bad luck and have used them a few times. They are always great! The work is well done, they are good at communicating timeline, work directly with my insurance company, and are just generally nice people. Hoping not to have any need to go back soon, but if I do get in an accident at least I don't have to worry about finding a good shop. read more

I've brought my car to Braintree Auto Body twice. Both times, they have done fabulous work. The gentleman who owns the shop has taken care of everything with my insurance and given me accurate updates as far as costs, damage, etc. When my car dealership screwed him over and sent him a damaged part, he called me up and said he needed to keep the car another few days. While I was able to commute by train, it was a bit frustrating to not have my car. The owner then offered us his rental car for free! It wasn't a BMW, but it got my husband where he needed to go while I used his car. They do good, honest work in a reasonable amount of time. Highly recommend them! read more

I strongly recommend this business. I recently dropped off my 2014 Sienna after rear ending a large truck. Braintree Auto was recommended by by Ins Co and not really having a connection with any other shop, I selected this one. From beginning to end, Gerry was great to work with. He was easy to talk with, stayed in touch along the way, handled all the insurance work and basically did everything he said he would. From start to finish he had my car 8 days. The quality of the work was very good. I am no car expert but I cannot tell a difference from the original car to where he had to do repair work. Awesome job! 4/15/2016 update: It's been 2 years since the work was performed and the car has held up great. Continue to be very satisfied with BABC. read more

Insurance company sent me to this place to get my car repaired after an accident. The car took 2 months to repair when they said it would take a month tops. When I called to ask, they kept telling me parts were still coming in, etc. that part I could tolerate, the thing that makes this place one star is that they didn't even bothering matching the original paint color on my car. Half of my car is the original pearl white and the other half that got repaired is an ugly lackluster cream. read more

They did an awesome job fixing my BMW. The collision damage was heavy on the passenger side doors but after two weeks, my car was as good as new. Highly recommend it. read more

Great Business. I had my car fixed after a car accident recently. They were extremely professional and courtesy. The car was done exactly when they said it would be done too. They did an amazing job on my car, inside and outside. I would recommend them to everyone read more

I had a fender bender and my insurance company suggested this shop. Jerry and Bob were very professional and explained everything to me. The repair was a success and I'm super happy. Thanks. read more

Awesome body repair shop. Very professional and courteous service. They do a great job on the repair. I have used them for years. Do yourself a favor and use them and you won't be disappointed. read more

I have brought my car to Braintree Auto Body twice, and Jerry, the owner, is fabulous to work with. He is knowledgeable and friendly, and quickly guides you through the insurance and car rental process. In both cases, the repairs to my car were impeccable and the process went very smoothly. I would highly recommend Braintree Auto Body to anyone who needs repairs. read more