The employee who works the late night shift is very rude. My Boyfriend and I just stopped by to get…read moresome coffee, and he was literally serving someone but , when we got to the door, said that they were closed. I understand that they close temporarily in the middle of the night to take a break, clean, etc. But, he was very rude in the way he told us. And this isn't the first time that he was rude to me Another time he told me that they were out of small slurped cups when I tried to use my reward points. After I left, I watched him literally walk in the back and bring out the cups. He's accused me of trying to steal another day. The list goes on and on. I just now decided to say something because I'm really frustrated with this store. And, their rude employees.. Get it together 7/11 on Burbank Blvd. I will not be giving you my business ever again.

Look at your receipt & look at the change they give you. They love to give you the wrong change on…read morecash transactions. They change their bag fee every other month. Up to .35 now.

Located on a nice conspicuous corner on Ventura, Encino Park may not be a charming neighborhood…read morewine merchant, but it will certainly do in a pinch. The parking lot is teeny tiny, but parking isn't really an issue. The interior is clean and spacious, with walls lined with booze and isled aisles stocked with standard convenience store fare. I hope they have security cameras, because the staff appears to consist of one guy at the register. This one guy was helpful, though, offering guidance when I walked in and thus dispelling some of the convenience store feel of the place. I wanted a nice cabernet sauvignon and he pointed me in the right direction. Wines are divided by type, and prices are prominently displayed. Some bottles are accompanied by tags of special recommendation, complete with tasting notes for shortcut shopping (my choice, a Sterling Vineyard 2004 going for $29.99 - quick internet search says this is more or less a standard price - was fruity and would pair with most cheeses and strong lamb and beef flavors). This isn't a destination shop by any means, but it's got a reasonable selection of alcohol (besides wine, they carry plenty of beer and all your standard liquors) and a friendly if meager staff. Sketchiness factor is extremely low, and yes, bless them, I got carded. I approve.

Great location (On ventura, by a Carl's Jr, Aroma, etc etc) and a great convenience store... Nice…read moreand specious and friendly staff... I really like this place because it's open late, There's rolling tobacco and accessories available and the best thing is that sometimes there's great ALE on sale, I actually found OLD SPECKLE HEN here, which is YUM YUM Can't really ask for more so.. 5 stars :)

I've had consistently negative experiences at this 7-Eleven, especially with the new obese woman…read morecashier. She can barely muster a hello back, comes across as extremely bothered and rude, and her facial expressions make it clear she doesn't want to be there. There's zero customer service vibe--it's like she's doing me a favor just by ringing up my items.

Java is number 1 in Encino in customer service. I came in last night and he is so amazing service…read moreall time he's the best guy.

This 7-ELEVEN is a little different than other 7-ELEVENs that I have visited in the past. Both…read morecashiers the man and the woman were extremely helpful and right away they asked me if there was anything I needed? I said I need to check all 3 lotto tickets that I have purchased last week, the machine was working, but the guy told me to give it to him and he can check them for me. Now I am a millionaire:-)) LOL. Won $10.00 and was so excited. If it was someone else, they would have bought more lottery tickets and probably lost what they have won. In my case, I took the $10 and walked out. The store was in a very nice condition. Everything was fully stocked/organized, and it was spotless clean. Just like other 7/11's they have everything from coffee, to drinks, sandwiches, to snacks to fast food on the grill. Now, my main concern is, where should I invest that money? Should I put a down payment for a car? A house? Or take a nice vacation somewhere in Hawaii. You tell me..:-)) He, Ha, Haaaaaaaa!!!!

Employee is a wierdo always has an attitude when I come here don't shop at this locationread more

Large selection of available items aside, the first thing a patron will notice is nothing different…read morethan any other store nearby with the AMAZING exception that at this store you will pay 30% more. It's almost like staff buys products from BevMo up the street and just ads the markup for their items which have no price tags, So until you reach the register it will be a blind adventure. Also best of luck to all who enter this parking lot. May the odds be in your favor.

Best liquor store in town. The staff is always so helpful when I'm looking for something. And they…read moreare always having new stuff to try!

Lately it seems like the majority of CVS stores that I visit are not stocked well, but this…read morelocation was very well stocked and there were several people restocking the shelves in multiple areas of the store. I was even approached to see if I was finding everything that I was looking for. The store is located in the Encino Marketplace, so parking is plentiful. Walking in, the store was bright and it was easy to navigate the aisles with the ceiling signage. The only ding that I have is that the ladies room needed to be checked, as only one stall had toilet paper. Otherwise, things were well organized.

Pretty impressed by this branch!! The pharmacy was super busy on Monday early evening, and the line…read morefor prescription pick-ups etc was long, but I'm glad there was plenty of staff handling everyone in a quick manner. Walking around the store, you have your little bit of everything: drinks and snacks, beauty hair and skin makeup products, travel essentials and toiletries, clothes, wine and alcohol, and for UPS you can pick up packages here as well as use the photo studio booth for photo pick ups at the counter. If the line is long with the cashiers, there are 2 clean and bright self checkout registers which are really nice. Parking lot is big and shared with other businesses. * Some aisles are locked so you need to press a button (which makes an announcement) for a staff to come assist

While there are many friendly and helpful store staff. You will have a stroke trying to get any…read moreinformation over the phone for simple things regarding prescriptions. THEY DO NOT ANSWER THE PHONE. The Ai answering glitches often so much I am thinking of not using them anymore and moving my prescriptions because it is so inconvenient that they rarely answer the phone. I have gotten over that in the last 15 years they can be very slow with long lines, but they are 24 hrs so I would just go at night. The not answering the phone on multiple occasions has lost them my money and now it is about to lose them my medical prescriptions.

Prescription ordered by doctor from Sherman Oaks Hospital. It got here is 15 minutes and was filled…read morequickly. Just enough time to get a drink and slurp it down. Very well-organized store with security. I like the clean atmosphere.

In an area sorely lacking a spot to pickup traditional sundries, 4YC has typical convenience store…read morestuff, beverages snacks, energy products, candy, chips, cigarettes. Nice layout and not too crowded - sort of in between an airport kiosk and a 7-Eleven. Hours are solid (7am - 9pm) for the all-day office park on-site, as well as the evening crowd that goes to the movie theater and restaurants. They have also added a dropoff/pickup dry cleaning service - ask for coupons, they'll usually give you a couple to jumpstart the business. Also, I noticed organic fruit in there today so if they start carrying that daily, superb addition.

I've worked at the Sherman Oaks Galleria before and a convenience store is exactly what they were…read moremissing. 4YC has a clean, sleek, modern look that does the galleria justice. If you need a quick snack they have a lot of choices. If you need your dry cleaning done, they offer the service as well. I had the pleasure of meeting Sergio, Chuck, and they're amazing staff and I was blown away. They provide great customer service and they interact with every customer. They will be a staple of the Sherman Oaks Galleria, mark my words!!