I stopped into the Moraga Chevron for Gas. I was at half a tank and had several Safeway Rewards to cash in. As usual, I followed the instructions to the letter and entered my phone number for Safeway Rewards, and put my credit card in only for the pump to freeze. This happens ALL THE TIME, every time! I have reported it three times and have had to have help from the staff to get the pump to give me my Safeway Rewards. The attendant came out and of course, we went through all the same steps I just did and it worked fine the second time. The attendant put the pump into my car and when I stepped up and pulled the handle it blew gasoline all over me right in front of him. It has ruined a brand new pair of pants that were a Christmas gift and the first time I wore them. My jacket is now smelling like a gas can as well as my shoes. MY CAR, reaks of gasoline! How am I ever going to get that smell out of my car? What could I have done, I had to drive home dripping with gasoline. I GOT SOAKED with gasoline. I was SOAKED!
I am pissed as hell about my ruined clothing and shoes, and the fact that the value of my car has just plummeted, but also want to point out that the danger in this is ridiculous! Should I contact the state? This pump is clearly faulty and should not have sprayed gasoline all over me. It should not have pumped at all unless it was inserted correctly and I was not the one who inserted it into my car. I am livid over this and this station is the ONLY station I EVER use!
What gives on the Safeway Program? I've complained three times about the same problem. Trust me I know how to pump gas. I can use a gas pump. When I have had to use other Chevron stations, I have never had a problem. My husband went in over the weekend and just like clockwork, the pump froze and he ended up having to pay cash and full price.
I think I am deserving of compensation! read more