I haven't really explored it, but it seems to be a "standard" cvs. Nothing is standing out. I've…read morebeen there about 3 times. The pharmacy drive through is always long

I've used this pharmacy for ~2 yrs for my epilepsy medication. Without this medicine, I risk…read morewithdrawal side-effects that can lead to &/or trigger seizures. I placed a refill a week in advance; refill was acknowledged and accepted by CVS. I called after 3 days of it not being ready for pickup, and was told it will be ready next-day. The following day, I was told the prescription had expired 3 days prior and that I had to schedule an appointment with my neurologist. It's truly disheartening how cavalier this location is with not just medication, but controlled substances that are necessary for patient's livelihoods.

I love this pharmacy!! So willing to go above and beyond to help customers…read moreSmall family pharmacies are always the best.

One screw up is all I need to stop going to this pharmacy...they messed up in a new blood thinner…read moreprescription for my mom. She took a double dose and almost immediately she was falling asleep and her stomach was bothering her. When I addressed them they didn't want to hear it because a customer was there. While I was talking about it the Owner said he knows about the story already and how it happened trying to shut me up while I was saying that my 89 year old mom has had open surgery, a stroke and a pace maker and this was a dangerous mistake! good riddance!

I can't figure out how or why the employees at the pharmacy are qualified to even work there if…read morethey can't explain how to use a medical device . They seem so Clueless about much of anything wasn't very helpful in any way it could be a life or death situation and I'm sure if you go to them for help they'll look dumb and uneducated on the situation.

Most of the employees are great, some really go above and beyond and are woefully underpaid. My…read moreissue is with how they're (corporate) running the pharmacy now- no human can be bothered to answer the phone and you have to jump through hoops with some ai robot who is hell bent on making sure you do not get to even leave a message asking for your meds. I am disabled. I can't drive a half an hour just to ask for my prescriptions. Another half an hour home. However many hours or days later they decide to fill it, trek out and back again. Thats ridiculous. When I call a store- ESPECIALLY A PHARMACY needing medication or with a question about my medication, I should be able to access a qualified human being, not a cashier. (No disrespect to cashiers, we need you. But not when I'm calling the pharmacy to speak to a PHARMACIST or refill my and my spouses life saving medications.) it should not be this difficult. It didn't used to be. I had to call SEVEN times to get past the robot to leave a message. Each time it asks do you want someone to call you back about your meds. I always say yes. I have only ever gotten one callback and it's when I specifically asked that they call my spouses number ‍. Additional gripe, this store doesn't even have a drive through window for disabled persons convenience like every other cvs I've ever seen in 50 years. CVS, whatever you're trying to do, it's not working. It's needlessly complicated and stressful. I have always filled my and my spouses Rx from my phone without issue, now suddenly that's impossible. Even though we're on the same account. It's no problem for me to PAY for the meds, but it's near impossible to actually access the meds. Cool business model For the love of all things, get rid of the robot. Simplify and streamline. I'm about to switch pharmacies altogether, preferably to one that delivers.

The pharmacy staff are Top Notch, My Prescription was ready when I arrived and Patricia M. Answered…read moreall of my questions. I felt welcomed at this pharmacy, unlike the nearby competition. Thank you

Always well stocked with excellent customer service. Clean…read more Great lighting. Pick up lane/parking for easy retrieval of call ahead orders. They also have a RX pick up lane

I want to appreciate this Walmart bcus it's local to me and I do frequent this location. But to be…read morehonest, I'm not sure if it's due to lack of staff, a large amount of customers or what, but getting customers out of the building is beyond frustrating. Coming in on a Saturday mid-afternoon, I would've thought that more than 2-registers would be opened at this hour, but it was our (a large amount of us) only option. Not even including the self-check out as options, it could certainly encourage someone to leave without paying for items..... just something to note for later. L&P could be busy if they don't open their lines up to get people in and out, as I'm sure a lot of us desire.

I bought two three pairs pf shoes and only the third pair fit and matched my style after telling…read morehelp everyone and in total having three people help me. There's also plenty of people to help but they mostly just stand around the store and the manager was kind of rude when I asked to return and get a refund. I like there products but you can find a better store with more and better customer service easier. Also they called me him when I clearly look like a woman fucking trans phobic bitches.

Moved into the area about a year and half ago. Dealt with Rite Aid's lack of service and general…read moredisinterest in me and my business for about 6 months. Moved all of my scripts to Hollywood and have been pleasantly surprised by the personal service that I receive. They remember who you are when you walk in the door and they thank you for your business as you are leaving. Been going here for a year now and wouldn't think of changing.

I found this pharmacy when I lived in College Park because they were literally across the street…read moreand delivered medications when I had to work late and couldn't get to them in time. That was so awesome. The pharmacist and his staff are wonderful. They remember your name and what you get refilled. It's amazing to find a "mom and pop" pharmacy to tends to their customers so well and exhibits excellent customer service. Since then I have moved to Silver Spring but I refuse to transfer to rx to any other pharmacy - I'd rather drive the extra 15-20 minutes to go there. I highly recommend this pharmacy. A+++++

This pharmacy cannot keep track of prescriptions, its automated system does not properly track…read morethem, and it is generally poor at communicating. Twice now, I have gone to pick up prescriptions and was asked to pay full price because the medication is "popular." I called my insurance company and learned that Charlesmeade Pharmacy never ran my insurance. The last time I went, I tried to explain that they had not run my insurance, but they insisted that I needed to pay full price. I asked why this had not been communicated to me beforehand, especially since I had spoken with someone on the phone earlier that day. They then attempted to bargain with me to pay less than the original amount they quoted. This seems absolutely wrong--they are refusing to run prescriptions through insurance and are instead negotiating prescription prices.

I don't like this pharmacy because the cashiers doesn't have good communication skills and…read moredisrespect to me all the time. They like telling me that my prescriptions are there but then the medicine is not in the pharmacy as yet. Don't treat people any differently then the way you treat your mother and family. Kelly, Page, Monique and Denise these are some of the cashiers who work at this establishment. There are others who work for him but I don't see them often or just sometimes. They don't have good communication skills point blank.

I have been a customer of River Rx Pharmacy for a number of years and have NEVER, i repeat, NEVER…read morebeen disappointed by their service. Excellent, helpful staff starting with a very smart and caring pharmacist. All assistants and clerks are also extremely helpful and any questions they can't answer are referred quickly to the pharmacist. I feel fortunate to have a pharmacy in the neighborhood where caring comes first and service is excellent. Parking is free although shared with other businesses including a Whole Foods Market AND Ledo's pizza. Another service that matters for those times you aren't well enough to get to them for your prescription is THEY DELIVER. They sure do, in EVERY way.

Sometimes they do match the prices. However often their price is higher than CVS. I recently paid…read more $90 more for an inhaler than I would have at CVS.

I just called this pharmacy to inquire about my scripts being transferred from Cary Rx to them…read more First of all, I don't like this pharmacy because they are very unprofessional, this woman I spoke to was very rude and did not give me a chance to explain my situation, someone told me last week from there that my scripts would automatically be transferred there on last Friday. I tried to prevent this by informing Cary to send my scripts to capsule pharmacy on last Wednesday, but they did not. I did not find out that Cary was closing until a day before, so I found CAPSULE pharmacy that same day. Come to find out my scripts haven't even been sent to KALORAMA according to the person I spoke to. I had a negative experience with these people years ago so this is the last place I wanted my scripts to go. They have not changed.

I love supporting small neighborhood pharmacies! This one is super quick and I don't think I will…read moreever go back to a big retailer. They have a small but mighty selection of OTC items too, and ICE CREAM. Because, you know, that's an essential item. Staff are kind, and everyone could use that in these times. :-)