Shopko Optical repeatedly got our prescriptions wrong and blamed my wife for "cataracts" that don't…read moreexist. They refused to honor their satisfaction guarantee and hid behind false HIPAA claims, forcing us to escalate frustrations--and even involve regional management--just to receive a refund. A little honesty and basic customer service would have prevented this entire circus.

!!!!!!WARNING!!!!!! Run don't walk to ANY other optical…read moreservice!! This used to be a reputable quality service years ago, but that is long gone. Hopefully, Shopko Optical will go away as well. The absolute worst experience in glasses in almost 60 years. And try to find corporate to discuss it... They refuse to help me with my issue at the store level, and corporate just hides. I was forced by Yelp to give at least one star. They don't deserve it.

The doctors and staff, start to finish, are all amazing. Great service, bedside manors excellent…read moreand great outcome. Highly recommend this facility. Rhonda Lamers RN

I wish I would have read these reviews before going to Tower Clock. They only care about the…read moremoney. It is run like an assembly line and yes, you will spend the majority of your time in the waiting room. Once you actually get into procedure room you will be even more disappointed. It is a room filled with people on cots with very little privacy. After the procedure they will push you out the door in a wheelchair for your safety and then you will need to come back in 90 minutes to get your pressure checked. (they have people waiting for your cot) I was quoted that my share of this would amount to roughly $8k after insurance. I have now paid over $13k after insurance, and they say I owe another $600. There are charges that they don't bill insurance, so they don't count towards your deductible or your out-of-pocket max, they should make that very clear and add that amount to your quote. Had I realized how much I would be paying after insurance I would have looked at other options. Do your homework and look into other providers, or you will have buyer's remorse like I do.

Jasmine was my CSR who helped me pick out new glasses and sun glasses. She made sure I got the…read moreright options I needed and that they were done on time. Many thanks to her. Dan reinholtz

I stopped in on a Saturday, expecting a long wait. It wasn't bad. They take your name when you…read morefirst arrive, which is nice because by the time your name is called, you've had enough time to select your frames. Lynette was so nice. She even helped me pick out a "free pair" since I bought one, that I wasn't aware I was getting. Basic frames and lenses, but they were nice looking. This is a great place for value glasses. I've been coming here every few years for a new pair.

Dr. Samels is great. I am very confident that I am getting the best care. He takes his time…read morewith each patient and personable.

I honestly wouldn't recommend Modern Eyes to anyone after what happened. I asked them before…read morebooking if they took United Healthcare, gave them my plan info and everything, and they said yes. They looked it up and confirmed it. So I booked the appointment and went in, thinking everything was fine. Six months later, I get a $145 bill because apparently they don't take United Healthcare Vision... just the medical side. That was never explained to me, and they still took my insurance info and scheduled me like it was all covered. When I called to talk about it, the person on the phone literally said it's not their responsibility to know what people's plans cover. That just blew my mind. They took zero accountability and made it seem like it was all on me, even though I did everything I could to check in advance. It just feels really dishonest, and I'm super frustrated that I had to pay for something I was told was covered. Definitely not going back.

Dr. Natalie was awesome. She is very intuitive to her patient's needs and made the environment…read morefeel very comfortable regardless of the circumstances past or present. I would recommend her care every day of the week and twice on sunday.

From the owner: At Eye Associates of Green Bay, you will find an experienced and helpful team of eye care…read moreprofessionals dedicated to meeting your eye health needs. Dr. Anatol Stankevych, Dr. Natalie Stankevych, and the entire staff value our patient relationships and strive to improve your quality of life through vision wellness. Our practice offers excellent service and state-of-the-art technology. We provide one-on-one attention to solve your eye health and vision problems and we are dedicated to meeting the vision care needs of our patients. We provide comprehensive medical eye care for children, adults and seniors. Our optical provides the highest quality lenses, frames and contact lenses to help with your visual needs.

Amazing customer service! A screw fell out of my glasses causing a lens to fall out and they…read moregladly repaired it. A month later, the other screw fell out--and the lens. Sarah, the store manager, was incredible. She immediately offered to replace them with a frame of my choice after concluding the original frame was defective. No argument or excuses. And she helped me choose the perfect replacement.

Lincoln and Sarah fixed my broken sunglasses in a few minutes at no charge. Definitely recommend!read more