This is quite a mixed review:
Food - 4 stars
Service - 3 stars
Ambiance - 2 stars
The food was Excellent - solid French cuisine. I craved the Steak Frites from the moment I had woken up that morning - and so Thank You for satisfying that craving. The homemade baguette with accompanying butter was worth the extra splash, and the cocktails did not disappoint.
The Tomato and Stone Fruit Salad could have been the only dish we had that night - and it would have been a successful dinner. What a refreshing delight to have a surprise of tomato or fruit - hovering over the ricotta.
The Duck Confit was cooked perfectly, the portion was a good size.
One could see the restaurant put in the effort to make this a French experience. Outside of the large pizza oven, the remnants of the previous establishment were gone. It was Cherie's now. So it was odd to us that there was hard rock head banging music being played overhead. It detracted from the work that had been put in to create this atmosphere and the food that was being presented. Our server was kind enough to ask to have the volume lowered, and they changed to a softer music for a song, and returned it to hard rock immediately after. The issue was when the Hostess came to check on our experience and when we mentioned the music - she seemed befuddled. I should not have to include this in my review - but we are not 30 years old, - we are past those years. Her response was "are supposed to bring in French music from the 60's?" and "the staff were bored."
Firstly - as an employer of individuals in Maine, where I know it is difficult to get staff, it is also difficult to get customers. As is evidenced by the shear number of restaurants that come and go on Congress Street. I am sure there is a happy midpoint where both the staff and the customers would be satisfied.
Secondly - to act as if there is no new French music since the 1960's is not only naive, it is bordering on ageism and ignorance. No one said it had to be French, something lighter and calmer would have been appreciated. However, implying that our age was the reason for our request was just plain rude. I am sure there is access to other music online that does not detract from the work the staff did to make a delicious meal.
Finally - there is a goal of the Hostess - to hear the complements and complaints and have the customers feel welcome enough to come back. The best answer would have been "thank you for your input, we will take it into consideration."
It's too bad. We had chosen our dessert, but lost our taste for your establishment, so we paid and left. And this review should have been just about the food. read more