Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

we had squirrels in the attic and Tandy came and set u exclusion traps and sealed and sanitized our…read moreattic spaces. Ideal was competitively priced and very easy to work with.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Cesar came out to our home last week to do regular schedule maintenance and spraying. He always…read moredoes a thorough job and ensures everything is up to our expectations. I would absolutely recommend Forterra Peat Control to others. Never any problem and always willing to do follow up treatments if needed.

Forterra has been a great pest control company for my house. They come when they are supposed to…read moreand send me multiple reminders since I have a different g. They are very professional, courteous, and willing to go the extra mile. They also call before they come and if you want they let you know when they arrive and finish. Ryan Anderson, an employee that does my house frequently, is very punctual, reliable, professional, friendly, and does an excellent job. It is a good value for pest control, very reasonable. I like that they have I'd badges and professional matching business shirts. If you do not want to see them or you are not at home when scheduled, you can reschedule or leave your gate unlocked. Ryan has always made sure they are locked when he finishes. I highly recommend them for pest control.

Purple Care has done a fantastic job of caring for our lawn. They've always been professional and…read morevery accommodating & I really enjoyed chatting with the techs on their visit. We've had what we thought was good business relationship. Unfortunately, we decided to cancel our business with them, which is something we really did not want to do. We bought our house new in 1987 and raised our daughter here. We've never had an irrigation system & since my wife is blind and I'm an old man, currently recovering from spinal fusion surgery, it's been a bit challenging watering our small, postage stamp yard. I asked Purple Care if they would give us an estimate for an irrigation system and, again, they were very accommodating. I later asked, via email, if they offered any senior or veteran discounts. There was bit of miscommunication initially, but that was all ironed out. I then told them that we would like to move forward with program. I received no response. I followed up with a second request to move forward with the project. Crickets. I then emailed them asking why they no longer wished to do business with us, CCing several associates within the organization. We were ghosted. I called Purple Care and said we no longer require their services, and when politely asked why, I stated that everything is documented in email correspondence, wished them a good day, said goodbye and hung up. We do want to thank them for their professionalism, courtesy and outstanding work ethic. William & Elizabeth Kiefer

We requested cancellation of services after a pregnancy-related medical concern regarding pesticide…read moreexposure and informed the company that a physician note was forthcoming. We communicated the expected timeline, but before that timeframe elapsed, the company attempted one phone call and then charged us a $500 cancellation fee. We were disappointed by the lack of flexibility and communication during what was already a stressful situation.

A loyal customer for 4 years, requested a call from area manager. No call ever came. No one knows…read morewhat's going on. Was handed off from one person to the next. Had a great relationship with our regular pest control guy. They replaced him because he made a promise to make things right. I called to cancel service and they didn't ask why a customer of 4 yrs. was canceling. Poor customer service all around.

When I found bugs in my home I knew immediately I wanted professional help!! I called a local…read moreperson that came out and told me that I would need to remove everything from my cabinets;inside and out! Then quoted me 169.00! From my previous home I knew this was not correct and his price was NOT a bargain as he explained! So I called my Orkin company and was quickly given a date! My expert arrived as scheduled! Was at my home less that an hour and a half! Did the inspection, gave me a quote , sprayed even treated my yard for ants!!! Such a professional felt comfortable with them in my home The whole time!!!! And it was a lot less that 169.00!!! Even came with a gtd and since they were so great I signed up for continued service ! Don't waste time they are the best in the business and very affordable! Ps: I've only seen dead bugs, ants and spiders since they left !

After buying a bag of dog food from a local retail store, we had a HUGE problem.. Upon opening the…read morebag and emptying it into our dog food container, we discovered it was infested with cockroaches.. I mean REALLY infested! We gave A & B Termite and Pest Control a call to please come out to see what they could do for us.. We noticed roaches had started coming out everywhere in the garage, as well as entering into our kitchen.. Shane came out to take care of the problem.. And did he ever.. It only took one treatment to get rid of ALL of the roaches.. We also noticed some dead spiders as well.. THANK YOU Shane for coming to our rescue!! We will DEFINITELY be using your service in the future to maintain our house to be bug free.. The BEST and MOST THOROUGH bug service we have ever had.. Please give them a call because they mean business!

I hired A & B Termite & Pest Control to come out after moving into a new home and finding that the…read moreshed in back was completely infested with mud daubers, hornets and yellow jackets. IT WAS SCARY. A & B came out and efficiently and calmly wrangled the bloodthirsty insects and allowed me to use my shed! They also consulted on an ant infestation inside the home, provided guidance on removing some old boards that were prone to insect activity and sprayed the yard and house for general bugs/cockroaches. They were extremely responsive via phone and followed up by text the day of the appointment. They are a 35+ year family business and I like having them in my neighborhood.