Note to self: Stop ordering chicken tenders at airport burger places!! This is the second time in the past few months that I've done this and it's just not the best idea, apparently. Nate and I were on a quick layover in need of food, so we stopped by this spot and ordered on the kiosk. I got an order of chicken tenders, a drink, and fries to share, and Nate got a cheeseburger. Our food was hot and fresh when they yelled our name, and we grabbed some drink cups that were sitting on the counter. Were we supposed to do that? Who knows. There were no employees anywhere in the area so we couldn't ask. The burger was good. The chicken tenders were just okay. They were tender but pretty greasy. It was a good potion and we could have split just one of the items. The fries were tasty and seasoned pretty well, and the Diet Pepsi was crisp. The tables and walls were in need of a wipe down, but it did the trick for a quick meal before we got on our flight. There are limited food options in this wing. I don't know that I'd come running back, but it was okay. read more

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For an airport burger place, this spot was pretty good. It is definitely expensive, but that's to be expected at the airport. I got the chicken tenders and was surprised by how many came with the order--great portion size. The fries were a highlight with really good seasoning. My coworker got a burger and said it was pretty decent, and they also really enjoyed the fries. You order at the counter, so the service is quick and efficient, which is perfect when you're traveling. Overall, a good option for airport food. There isn't that many restaurants in this terminal at the Richmond airport but between the 3 options this is the easiest one to get to go on the move. read more

I would not make the same mistake ever again. $30 for a burger after fries and tip. Wow. The line was line and slow. The food was okay but not nearly flavorful as it should have been. read more

I placed my order, got my order, ate and bussed my own table within 30 minutes. The lady who called out my order was nice and smiled, and that was a way better experience than the establishment next door. read more

There are not many options in this little airport, so you take what's offered. You order from a kiosk and have little to zero human interaction, so I can't speak much on service. I ordered a veggie burger and fries. The veggie burger was just mediocre. The fries are made fresh and were hot and crispy. If I am in this airport again, I would Try a different spot. read more

Cheeburger Cheeburger - Veggie Burger and fries - American Near Me - Richmond, Virginia

Ok there's no one at the counter to order your food it's done on the tablet you enter your own order you can't use cash. I didn't eat it there but they have tables. I got the poppers oh they were sooo good! I totally enjoyed eating them. read more

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The service sucked. You are able to place your order at a kiosk. It took forever for orders to be completed. I was not use to waiting that long for food at an airport. I hadn't had Cheeburger Cheeburger in over 20 years so I was excited when I saw there was one in the Richmond Airport. The food I ordered did not taste the same as I remembered. The food was edible but that was it. I orders the Veggie Burger and Fries. The drink machine was out of ice. The floor was very sticky and dirty. read more

This is a disgusting excuse for a cheeseburger. Makes a whopper appear gourmet. I wouldn't feed that meat to a dog. Shame on the RIC airport to allow to feed passengers. I spent $28 so you don't have too read more

Food was ok. Paid almost $28 for double burger and fries. No drink. Had to ask for a rag to clean the tables. Had to restock the ketchup and mayo containers. Ordered my food at 1055 and received the food at 1125. This is not a reflection of the people working here so much as a reflection of the management. It appears this restaurant also cooks for the bar next door. But at lunch time management needs to plan accordingly. Further down in the airport is the club level grill. I urge you consider that as a place to eat. read more

Worst burger that I have had. No flavor. Jalapeño cheese had no jalapeño flavor. You self order at the kiosk- very long wait. The counter was out of condiments. There was one poor guy there making everyone's food and bringing it out. He was trying his best. Hire more people and stop running your employees ragged. read more

honestly, not sure why I am leaving a review, not sure many people will read it, given you are a captive audience in a small airport, but here goes. First, its all electronic ordering, which isn't terrible by itself, but there is no one to ask any questions. there was only one person working the grill, and he was hustling. Overall, the food wasn't bad, it was more the experience. I think it was unfair to have the one employee working the way he did. Someone came to check on him, but gave him no help (there was a long line) and was more concerned with her phone than what was really going on with the restaurant. read more

Ryden and Randall were wonderful! They fed our whole team when nothing else was open and were so, so nice!

Great burger! Staff were friendly and worked very hard at keeping everyone happy. You order on a kiosk and then wait they hand you your food with a smile and then will come out to make sure the tables are clean. Myshan stopped by to check on us! read more

Mindblowingly bad - save yourself and don't spend a dollar here! Poor guy working was the only one there. Cheeseburger was so bad, and cold... I can't even describe to you how bad. Not to mention the bill for two sandwhiches and a large fry was over $40. I don't leave bad reviews, but after feeling completely violated by this place I'm just hoping I save someone from the same fate. read more

Small, simple, hot, and good. the ladies working here provide a beautiful smile and fresh cooked burger and fries. awesome. thank you

Terrible service and only had one lady working trying her best. Do not understand why only one person would be working at an airport restaurant when so many people come through every day. Took over 30 minutes just for a cheeseburger. read more

I had a breakfast sandwich. It was made fresh and delivered fast. I could hear the gentleman cooking the food in the back and it came out within a few minutes. The reason for this review is the man working the counter and cooking the food. He was incredibly pleasant to everyone that ordered and wished each person a good day and safe travels. He made us all smile. Great way to start my day! read more

It may not look like much, but the dudes working were friendly and my sausage breakfast sandwich came out fast and was hot and tasty. Never would've expected this kind of quality at the airport at 4:30AM, but these guys made my morning. Great meal. Will be back. read more

Cheeburger Cheeburger - Sausage breakfast sandwich (removed cheese) - American Near Me - Richmond, Virginia

Wish I read the reviews first. Dry, thin and only human contact was when our name got called to pick up the burger and fries that we ended up tossing read more

Burger is fine I suppose but it took 30 minutes to receive it. You order on a kiosk and there's no one to speak to at all. This is nothing like a real Cheeburger location and should totally be shut down to save the brand from this brand damage. read more

There is nothing I can say about this that is positive. It was expensive, gross, and slow. Eat a bag of nuts instead.

For a chain restaurant, this is pretty decent. I like that there are so many options for your burger but where it's really at is all the various sauces you can get with your fries. read more

Nina was such a breath of fresh air. She has wonderful customer service. The fries were yummy!! read more

Cheeburger Cheeburger - Fries yummy!!! - American Near Me - Richmond, Virginia

Worker made himself present several times but never prompted customers to order via kiosk. Rude!! Then after order was placed, had a terrible attitude delivering meal. Poor poor customer service and terrible food! read more

I can't believe I'm leaving a positive review for an airport restaurant but wow. Ordered the Serious Burger and fries. Everything came out hot and this is honestly one of the best burgers I've had in a long time. More than I could eat. They didn't scrimp on the hamburger meat or the bacon. Will definitely consider this again when I'm flying. The lady who brought my burger out was friendly and thanked me for my order. read more

Beyond bad. I'm not quite sure what they are using for meat but it sure ain't good. Luckily the staff doesn't seem to care so at least they got that going for them. read more

Cheeburger Cheeburger - Something just laying on the floor. - American Near Me - Richmond, Virginia

The first airport food ever that wasn't a ripoff! The serious cheeseburgers are about a full pound of good beef. No gristle, no bone fragments and seemingly low on fat. I am a 210 pound big eater and I could barely finish it. My only disappointment was the raw onion: I wish they had used sweet onion. read more

One star cuz I can't leave 0. Charged us for an extra burger. Had them ring it again. Extra burger. Said you charged us for an extra burger to two employees. Both said "I know" and wandered off. Cold fries. No Pepsi in fridge. Nobody cares. Don't bother. read more

Dirty grill burgers. Tasted like burnt gill bits. Nasty. Don't waste your time or money.

Food was cold, over priced and they charged me for a burger I didn't order. Sadly, the manager couldn't refund me the $ 12.49 they overcharged me. Avoid like the plague..... read more

Had the breakfast biscuit - it was phenomenal. Fresh biscuit, sausage patty, fresh fried egg. And terrific service! Well done to the team of Leigh and Travis! read more

10/ for Marvin! He made me feel right at home before my flight and I really got to enjoy myself and relax.

I don't know if it's what they use for meat, or how it's preserved/prepared, but this is the worst burger that I have ever tasted!!! It makes a McDonald's burger taste like filet mignon! The staff is great, courteous, prompt, the dinner is maintained well enough for an airport, but seriously Richmond Virginia Airport, have you tried this burger?! Have the owners tried it?! I can't advise enough, do NOT eat a burger here!!! I can't speak for the fries, chicken or anything else, but do NOT order the Burger. !!!! read more

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I like the grilled chicken sandwich its a bog portion for $8.99 they should have hot sauce available but oh well. read more

Cheeburger Cheeburger - Grilled chicken jalapeño cheese burger - American Near Me - Richmond, Virginia

Nasty smelly expensive food but no other choice with kids! Beef burgers tasted so bad and fries smelled like burnt oil.

So after ordering and THEN reading the reviews, I'll admit; I was a tad bit nervous. But it's not like there were many other choices so early in the morning. In fact, there were no other choices. So I had to take a chance. I wasn't crazy hungry, however; I didn't want to take the chance of skipping on food and possibly not having enough time to grab something during my layover. So instead, I went with something easy-peasy. I ordered the breakfast burrito with only eggs, cheese and bacon...and I passed on the side of breakfast potatoes. Pretty simple. It wasn't too bad. And the cashier was super nice and polite. So I guess I didn't have the same experience as many of the other reviewers on here... However... the reasoning for my 3-star review is because I paid nearly $11 for a tiny burrito. Now, had I actually been hungry... I might've been upset. But who can be mad when 1) the cashier was so nice and 2) I'm writing this review while I sit at my gate, and a sweet guy just offered me his first class seat??!! So maybe you caught me in a good mood... or maybe, just maybe- the cashier brought up my morning. (I think it may be a little of both!) Either way...yay! read more

Cheeburger Cheeburger - That's not an optical illusion. It's really that small. - American Near Me - Richmond, Virginia

I needed some assistance with getting my receipt printed . I travel every week for work so I see an airport every week. I cannot say enough about Travis- he was fantastic!! In todays crazy time it was so refreshing to see a sweet smiling face willing to assist me. How nice it was that he didn't mind. This young man is going to go very far in life :-). Way to go Travis and thank you very much! read more

Marvin was great help and eased my flying pains thank you for the service !!! thank you Marvin read more

Cheeburger Cheeburger - Sam adams - American Near Me - Richmond, Virginia

Marvin was on point and helped ensure a quick bite before my flight Will definitely be back read more

There used to be a Cheeburger by my house a while ago but they shut down so I was excited to have a burger here before boarding a flight. I ordered my burger and waited for so long for it to come out. The staff was also super confused as to which burger belonged to which customer/name which was somewhat annoying. When my name was finally called the lady at the front was extremely nice and apologetic and gave me a free drink cup which honestly made my experience so much better. The burger was meh, nothing like a regular cheeburger that isn't in an airport but it wasn't horrible or anything. I don't know if I'd be willing to come to this location again unless I was super hungry and it was the only place open. The lady at the cash register was super nice though so shout-out to her! read more