We went to get takeout last night and it was a terrible experience. First of all it took about an hour to get our meal. The manager was aware and even went to the kitchen to help so we were told. When it finally arrived I counted the containers in the bag and we left. When we got back to our hotel we were missing our salad, Cole slaw and French fries. I called the restaurant and asked for the manager but I was told he was in the kitchen and would return our call. i then asked to speak to the bartender as she had been our server. She was very kind and apologized. We never heard from the manager. The food we did get was just okay, ribs, coconut shrimp and croissants. They gave us 3 containers of croissants. I did get a top shelve margarita that was very good. We asked for our money back. read more

My Family and I went tonight and the food was AWESOME!! The drinks were on point,the service was fast and the food was delicious!! Don't remember the waitresses name but she was a delight and extremely helpful and courteous!! Will define back!! The shrimp pasta....omg!!!!! read more

This was my first visit at a Cheddar's. the service was spectacular!!! My server, kierra, I think was her name. But none the less, she was very helpful. Asked her how the coleslaw was, and she brought a sample. It was ok... the side salad I ordered in place was great! Best salad I have had in a long time. The mashed potatoes were good, and the ribs, came in 2 sections, top section was pretty dry, but the bottom portion was much much better. Too bad I was too full to finish the good ones. Really wanted desert, but had absolutely no room. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Valdosta, Georgia

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If I could give this place 0 stars, I would. We put our name in at the hostess stand and we were told 20 minutes for the wait. 30 minutes later we checked in at the hostess stand only to find out the hostess hadn't written our name down and they had skipped us for quite some time. We were finally seated but no server came to our table. Another 20 minutes went by. I finally stopped a server walking by our table and asked if someone was assigned to our table. She went and got the hostess who seemed annoyed when she offered to take our drink order. I asked to see a manager. The manager never came to our table. Fed up, we left. Horrible service. read more

This place is trash we have been in here for over an hour waiting on food and the servers are very rude this is a place I would and will never come back to it has went down hill very bad read more

The onion rings are good and the beer is always cold. Several TV's throughout the restaurant, will change the station if asked. Met the manager Kim, nice young lady. The bacon cheeseburger, juicy and cheesy. read more

Cheddar's Scratch Kitchen - Drink - Comfort Food Near Me - Valdosta, Georgia

Great food. Great service. Great atmosphere. Friendly and clean cut servers. Amazing food and reasonable prices. Overall a great experience and delicious alcoholic drinks. Would go again read more

Cheddar's Scratch Kitchen - Patron Margarita on the rocks - Comfort Food Near Me - Valdosta, Georgia

Staff is always friendly and prompt. Always have a great time and experience here. Food is made to order and doesn't take forever to come out. The servers are knowledgeable of the menu and are able to make suggestions. Always clean inside and out. Great place to have drinks with friends or to bring the family. read more

Cheddar's Scratch Kitchen - Drinks for the road - Comfort Food Near Me - Valdosta, Georgia

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Waitress was not knowledgeable about the menu, and rarely made eye contact. I ordered a medium steak and it was 4 minutes on each side past well done. I sent it back and received a slightly less well done steak smothered in butter. read more

this is the worst place i ever ate! no fountain drinks !! i ordered a coke and baby they brought me a tea and apologize! then i ordered a coffee i didn't get until 7 mins after my cold food! there was no compensation so no tip was left! they apologized and so do i for wasting my time and my money! these folk need to be shut down asap besides i should have known when the parking lot was empty!! do not go here! i got food poisoning at a location in atlanta to ruby tuesday u at least get alcohol so u dont know if the food sucks ass read more

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Located in the 'hub' of the Valdosta metropolis, locals liken the electric atmosphere to Dexter's Diner; welcome to the frontier of true southern dining, where the energy potential shatters Newtonian physics. Your time waiting to be seated is part of the 21st century human experience. The actual physical dining experience was glorious and nothing short of holy, barring the fucking arctic tundra environment the staff were trying to recreate with their ACs. read more

Came in with a large group , that being said never received the appetizer I ordered and received the wrong food.

Great place, service is Ok My steak was really tender and exactly the way I ordered Excellent for family or romantic dinners They have an exterior patio Great overall read more

Traveling and stayed the night in Valdosta - thought we could not go wrong with Cheddar's. Wrong! We went in and the hostess looked around and said no seating, 20 minutes or so. We went to the a/c part of the doorway and she came and said "you have to wait outside'. No problem out we go. We then watch a girl walk in and not come back out, then shortly after 4 girls go in and don't come out. Okay let's see why we are still sitting outside. My husband went in and asked the hostess "since you have seated 2 tables while we are sitting outside do you have a table for us?" So she said "oh yes I have a booth back here"...she was obviously ignoring us probably due to bias on her part and maybe most of the staff it seems. Anyway, we order drinks and my friends wine comes with lipstick on the rim. Yuck! During COVID times really? That was returned and we feel that it was just wiped off and the same glass came back. We ordered and my steak was like shoe leather, my husband got the wrong sauce on his chicken fingers, our friend got fried chicken instead of chicken cutlets...we did not send back because it was a long wait for the food to begin with. We were not offered the biscuits but saw other tables getting them. We could hear arguing in the kitchen. We also saw 3 waitresses just standing around chatting like they had nothing to do. The place needs serious training of staff not just with food but with treating all folks that walk in the door as equals. We will not ever go back if in that area. read more

Service was great, the food excellent. Had the Half Rack of Ribs, couldn't ask for anything better. They were cooked perfectly!!

The food was great! But that's about it. No one in the restaurant acted like they cared about anything. No one smiled at all. You could hear it in their voices that they didn't want to be there. They are still wearing mask, but nobody at all was wearing them correctly, so what's the point? We waited 10-15 minutes for drinks alone. Then waited at least 45-hour for our food. Refills were very scarce, if at all. Probably won't be going back. read more

Great music. Extremely slow service. In their defense we were with a Lange group and it seemed to overwhelm them. Saturday at lunch was to much of a rush for them. We will try it again - mistakes happen and they tried to work through it. read more

If you are a chocolate person, I suggest you try to mudslide here. TO.DIE.FOR! Also, spinach artichoke dip is thebomb.com The meals here are extremely affordable! I usually order the fish tacos and they are good! read more

Something has got to give with their new Togo process. When you call you're told to order online for a faster ordering experience. Online ordering is easy but the estimate of pick up time is way off. My online order said pick up at 7:30. Got a text message at 7:15 to head to the establishment and arrived at 7:30. At 8 I still didn't have my food so I called. The employee that answered the phone was really sweet and assured me my food would be out as soon as possible. All I ordered was a salad, soup, a wrap with a side, and a cookie. My food was finally brought out at 8:20 almost an hour later and the ice cream that came with my cookie looked like soup (picture attached) and the food was luke warm at best. I had to get out and go inside and my food got colder why I dealt with that. The website makes you leave a tip upon ordering and as a former server myself this did not deserve a tip at all. I finally was able to pull out of the parking lot at 8:30 after going inside and talking to a manager and getting the ice cream replaced. Manager was very apologetic and nice but there's an hour of my life I won't get back and almost $40 spent for mediocre quality. Very disappointed. read more

Cheddar's Scratch Kitchen - My ice cream... - Comfort Food Near Me - Valdosta, Georgia

Terrible slow service. It wasn't even busy at the bar and it took the bartender multiple minutes to greet and take drink orders for everyone that arrived at the bar the whole time we were there. Soda refills were slow. I felt bad that I had a soda and other people were just staring at the bartender helpless. read more

This was delicious ice cream and homemade hot fudge !!!! Service was terrific food was delicious nice place all around. I had the Baja chicken that is quite spicy with the hot Black beans so I topped it off with ice cream. My husband had a great hamburger and our waitress was super! They make everything from scratch and it is really nice awesome super wonderful read more

The first time we went to Cheddars was about 3 years ago and I had the New Orleans Pasta , which was great. We went there yesterday and I ordered the same , New Orleans Pasta, it was really bad . It was luke warm after waiting about 30 minutes to get it tasted terrible , the only thing that I could finish was the shrimp and the measely piece of bread that came with it, all the other ingredients tasted bad. My wife had the salmon which she liked, the server was good . She told me that Cheddars had been taken over by Darden, that explains the bad food. It looks like Cheddars will go the same way as Olive Garden, mediocre at best The inside of the place really looks worn l. That about does it for me and Cheddars. Tony Opitz Jennings fla. read more

We stopped at this restaurant while on vacation in Valdosta, GA. Everything on the menu looked good, it was so hard to choose! My son ordered Gigi's Baked Spasagna with meat sauce, my mother got half a rack of house smoked baby back ribs with macaroni and cheese and a loaded baked potato, my husband got The Original Scratch Burger with fries and I got a Monte Cristo sandwich with a loaded baked potato. Our server was so nice and friendly, he shared with us that he was going to school here and we told him we were traveling from Minnesota. The place was so good, we decided to come back again the next night! My husband had to try the spasagna, my son got chicken fettuccine Alfredo (it had carrots and broccoli in it and he even ate it!), my mom got the fried shrimp with macaroni and cheese and a baked sweet potato and I ordered chicken pot pie with a house salad. We also got the desert trio of Chocolate Trifle, Key Lime Pie & Strawberry Cheesecake. Everything both nights was delicious and will plan to come again! read more

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Cheddars has went downhill FAST. We went from eating here once every couple weeks to never again within a matter of a few months. We've experienced slow service, hair in our food, multiple servers serving us, bad tasting food, you name it! Only thing I'd recommend is the spinach dip, everything else is pretty gross. read more

This restaurant is Cheddars Scratch Kitchen. First thing tonight I order cheese bites and they inform me they are out. Actually they are out of almost all the appetizers. With a place called Cheddars you would think you could get some cheese. The scratch part I also wonder about. Both my sides were cold and the broccoli casserole tasted hard on the outside like it had been sitting under a heat lamp too long. I asked for some hot Mac and cheese and the wait staff, who was quite nice, took it and returned within a minute with a fresh bowl of Mac and cheese which also was lukewarm and bland. The wait time was also long considering I only was one person and ordered only one plate of food. Took an hour to get food which was sub par. The four fried shrimp that came with my 1/2 rack of ribs were also cold and I question being from scratch. (frozen?). The ribs saved the meal. Very disappointing. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Valdosta, Georgia

Believe me, there are many reasons for avoiding this place! The one star reviews aren't wrong. If you want any kind of actual service, go somewhere else. I was seated by the hostess without a menu, she went back for one, but it did me no good as no one showed up to take my order after all, so just got up unnoticed and left. They do not appreciate your business at this establishment. read more

Awesome place! To eat or work! I can honestly say that workin here has been a blessing. Our management crew is more than awesome. The whole crew is ! Our food ~ AWESOME! our staff~ AWESOME! Price~AWESOME! read more

3 stars for this reason. Priced cheap(+), usually good service(+), usually great food(+),but tonight's service and food was horrible. I could go into every detail but to keep it short. 6 person party. My food was brought out 10 minutes before the other 5. We had to walk to the bar to refill our drinks. (Our table was located and the far back directly in front of the fire exit.) Never brought anything we asked such as extra napkins. Chicken was burnt. Loaded baked potato contained only butter and sour cream. Every time something was wrong the waitress would say I'll go check on that instead of owning up to her mistakes. 3 starts because it's usually a decent place to dine. Just not tonight. Ps. We asked the waitress if it was a busy night. Answered: No, usually it's way more busy. read more

Slow slow slow and orders we wrong! Then back to waiting again!!!!!! I need my money back.

I thought it was ok, but nothing really special. The hostesses are the first people you see, they should be welcoming greet customers and also say goodbye as you leave. They did not say hello when I walked up, didn't smile, and did not say goodbye, or have a good evening, nothing as we left. I noticed this was the same while waiting for our table, as other customers came and went. The food was pretty ok for what we got, I would come back and try other things. We had spinach dip - which was good but different from most others I've had, Wisconsin cheese bites - super good, the rolls - also super good. A burger which was nothing special, they also only have cheddar and I believe mozzarella as cheese options. Ribs - they were good. A salmon entree - it was good as well. And a steak - that was ok. I've since learned this a chain restaurant? That was surprising; I thought it was going to be a nice, really good, stand alone restaurant. The booth was rather sticky and gross, the advertisement for drinks and desserts, etc. on the table was filthy and broken. read more

Food was good. However the service was not. Got seated at 7:20pm. Took our server 30 minutes before even stopping at our table. She was in visible sight to see us if she looked up from her phone. Brought a side out that wasn't correct but never came back to check on us to see if food was ok and didn't because food was wrong. Might need some training with their servers read more

Pretty decent place, food is good, whenever I'm in Valdosta I always make it a point to come here, portion size is great, and the prices are awesome read more

Terrible service and rotten attitudes from staff. I picked up a to go order which wasn't correct. Had to wait 30 minutes past their stated time and they acted like it was a big inconvenience to fill the order. I'll never return to this restaurant. read more

Service was extremely slow, floors were wet and slippery throughout restaurant, ran out of Potato Skins, food was average. Took almost 2 hours to eat lunch. read more

Un-be-lievable. This had to be one of the worst dining experiences I've ever had, if I could even call it that. I'd love to comment on the food, but we didnt get there. I'd love to comment on the service, but sadly we didn't even get there. My party of 4 came in on a Sunday evening at 8:00. We were told it was a 15-20 minute wait. Okay, that's reasonable. So we waited. 15 minutes goes by, then 20, then 30, finally my wife asked if we could just sit in the bar area, and was told yes, so we sat at an empty table in the bar area. Now this whole waiting thing was odd because as i looked around the restaurant I counted no fewer than 12 empty tables and booths. Nearly half the restaurant was empty, why were people made to wait 30+ minutes? There were 3 hosts (again, why?) doing nothing and I noticed at least 3 servers hanging out at the bar chit chatting with each other. So after sitting at our table, we again waited. And waited. 20 MINUTES PASS and still no server to be found. It's now almost an hour we've been in this restaurant and haven't even gotten to order drinks! We finally got fed up and left, letting the large crowd of people waiting for a table that they'd have to wait over an hour to eat, then walked out to the nearly empty parking lot, taking our business elsewhere. The manager of this restaurant should be ashamed of how this place is run and the ownership should really re-evaluate how they do business before they go under. read more

ordered a simple sandwich, since it was my first visit to a Cheddar's and i figured it would be a safe and easy option. unfortunately, on the car ride home from the restaurant i had to pull over to vomit on the side of the road. a simple sandwich made me uncontrollably ill. i do not recommend eating here. read more

We had the worst service ever in Valdosta!! I have have ate here many times but our waitress was not good. Food was aweful and service was worst! read more

Horrible ... long wait . Bad service .... got food before our drinks . Manager was not helpful. Over all horrible experience .... don't waste your time read more

I will start by saying I am not a fan of chain restaurants. I avoid them as much as possible. We ended up here on a fluke. But, I am so happy we did! The cheese fries were amazing! We also had a burger which was great. We never order chicken fingers but saw another customer's plate and had to try - they were great! And the mac and cheese was some of the best I have tried. This is a chain that I will return to! read more

This is a legit small town restaurant. The clerk at our hotel described it as similar to Applebee's and it really is but the twist as it were is that this is a restaurant where everything is made from scratch. To me that makes all the difference in the world, and this restaurant is really the proof in the proverbial pudding. My wife ordered a salad that was replete with fresh, leafy greens, perfectly cooked chicken, and various veggies, fruits and nuts. Everything tasted just purely fresh and that goes a long way. It had good flavor to it. We also got a side of honey butter croissants which were seriously delicious, just flaky buttery goodness with an ample drizzle of honey. I had a mahi and shrimp entree with expertly prepared and super flavorful seafood, tasty baby carrots basking in a light buttery glaze, and I have to say as a not big rice person, just delicious and moist rice pilaf of some stripe. Overall, really pleased with this place. Great service too. Would gladly come back if passing through Valdosta again! read more