Take out was a great service experience. Easy order made while enjoying a cocktail at a classy bar. See the huge aquarium in lounge. Burgers are my go to so each visit has worked. Flavors of fresh veggies topping. Side choices at an easy value. Warm atmosphere Clean facilities Plenty lot parking Easy location access Recommend read more

We got to Cheddar's, on Westport, for an early dinner one evening last week and we were seated immediately. That is where the downhill problem began. There were two other couples seated in our area and a third couple was seated just after we were seated. There were three servers in our area as well. The couple that were seated after us got served and received their drinks while we sat there. We waited for 5 minutes without being acknowledged or waited on. My wife and I decided to leave and approached the front desk. We asked for the manager so we could talk with her. She came up and we told her what had just transpired. We were never told who the server was but one of the hosts stated that our server had a very busy section. I looked around and there probably only 10 couples in the entire restaurant and we saw three servers were waiting on one table each. The manager just said she was sorry and didn't do anything else. I told her that this was the second time this has happened during the past three visits to that particular Cheddar's. I stated that we would not be back and that their service was unacceptable. We were not a happy couple with the overall bad service at Cheddar's on Westport Road. Mike & Debbie Perkins read more

Cheddars is always a great spot for me! My go to is always the chicken tenders and shrimp platter with fries and broccoli casserole. You also can't resist the complimentary croissant that's so flaky and delicious. The drinks are also inexpensive and surprisingly strong for the price point. I still love the decor like I did when I first tried over 20 years ago! Service is usually solid and any issues that arise get handled quickly! read more

Service is good here. No complaints. Everything is have tried had been good to very good. Nice selection of well prepared food. I will be going back. read more

I really like Cheddar's most of the time, so I'm rating them higher for history. I always order the lemon pepper chicken, and it's always good. Today it was off just a bit, but most people would probably love it anyway. Today the chicken was a tad too spicy for our tenderfoot tastes. Because it was very busy, and lunchtime, I'm taking away only one star. The restaurant was sparkling clean, and the servers in general were kind and helpful to everyone / families with kids and groups of seniors who needed some assistance. Our server was Audrey, and she was great. Also the ladies working out front were doing a great job getting people to tables. read more

We recently had a gift card so off to Cheddar's we went. Although we were seated immediately and our server was extremely friendly and attentive the food was average at best. My fish was just OK and the broccoli with cheeses was mostly bread crumbs. My wife opted for a veggie platter and thought te green beans were rather sweet and also thought the broccoli with cheese was mostly bread crumbs. The star of the meal was the warm croissants that they offer you prior to getting your meal. read more

Cheddar's Scratch Kitchen - Fish and vegetables. - American Near Me - Louisville, Kentucky

The food was very good and came out in an good time; however, service was drinks. Didn't get refill on rolls. Probably won't go back there even though food was okay. Had to ask multiple times for butter, ranch, and drinks. read more

The Ribs were tender and delicious with two sides.Waitress was very attentive while taking our orders. We had a great time enjoying the atmosphere while talking and laughing. read more

Cheddar's Scratch Kitchen - Fall-Off-The-Plate Baby Back Ribs Loaded Baked Potato Broccoli Cheese Casserole - American Near Me - Louisville, Kentucky

Personally, I really like Cheddar's. It's very similar to O'Charley's but the chicken tenders and mustard are better at O'Charley's. They do have a lot more options on the menu though. We were going to go to Texas Roadhouse across the street but they were slammed! Almost a 45min wait! Prob cuz the holidays draws a lot of families to eat out. Parking was easy at Cheddars with almost no wait. But there were tons of people waiting when we left. We both got sweet tea. Delicious! I got the country fried chicken with mashed potatoes and green beans. My friend got grilled salmon with baked potato and green beans. Yum! We both enjoyed our meals. Although I still felt hungry. LOL probably because we ate at 4:30 and I don't usually eat until 6 or 7. Service was good. Our server did a great job checking in. Food came out quickly too. Prob cuz the kitchen wasn't busy. I won't mind coming back! Parking is a lot better at this location than the one in the East end. read more

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Cheddar's isn't the experience it used to be years ago. I've noticed this despite the location in Louisville. My friends and I came here after seeing a movie at Preston Crossings. Open until 10p, the space was fairly dead at 8:30p. We were seated right away and our drink orders were taken; however, it was almost 15 minutes before we received them. The night continued this way. Another visit to drop off food and I don't remember being checked on again during the visit. In one way, all good. Our server was passive aggressive, which was on display when my friend shared she'd accidentally received a diet soda instead of regular. I ordered a salad with chicken tenders. It was iceberg lettuce and a few tomatoes cut up with three pieces of chicken. It was enough for dinner but you shouldn't seek out Cheddar's on purpose. Payments are completed on a digital screen at the table. It automatically defaults the tip to 25% and you can slide forward or back at your comfort level. read more

The service was terrible. I do not know understand how some people even have jobs. That wasnt even the worst part. When we finally got our food a cochroach ran on the table and I almost had a heart attack. Used to be a great place in its early years. It needs to tore down . Disgusting! read more

The service was great and friendly. She brought the croissant roll and it was hot and buttery. Then she came back with our drinks. Took our order and it arrived in just a few minutes. Everything was perfect as ordered. Baked potato had a big bad place in it and should have been caught when it was cut open and the waitress didn't return until I was finished. I just cut it off and didn't eat it. The Christmas decorations were very nice. But it was chilly inside as usual but I expect that so I came prepared. I enjoyed my visit and will be back! read more

Went to cheddars on preston nice hostess, sat us down 5 minutes go by no one said be right with you, can I get you something to drink, no acknowledgement at all. 5 more minutes got up and left. Worse service ever won't go back. read more

Omg the Wisconsin cheese balls are OMG DELICIOUS I miss the tacos on the appetizer sampler but the drinks make up for it. Service is so fast you barely get a sip of water and here comes the food. The ambiance is delightful well lit and decorated nice. read more

told us a 15 minute wait . only to wait 50 minutes then we had to remind them and they took us right away only to set us at a table that no one showed up to for 20 minutes and we eventually just left. the environment is terrible . Not clean or sanitary looking. i don't know how this place is still in business. read more

I Really love this place.! Everything is made from Scratch, and you can taste it.! A very busy place but the service is still pretty good. A cute coffee shop ambiance. A Reoccurring Customer. read more

I have always found Cheddar's to be consistently good when it comes to their food. They serve classic American fare and boast made from scratch recipes. I enjoyed a pot pie (my favorite item from their menu), however my side salad was forgotten. It seemed our server had too many tables and was running throughout the restaurant trying to take care of everyone. The service wasn't outright bad, but it was not good either. As I mentioned above, the food was still solid, we just had an overall average experience. read more

Food used to be good years ago... now it's a C at best. Spend your hard earned money elsewhere. God forbid don't get steak or seafood here.. quality is sooo bad! read more

Came to celebrate my daughters 8th grade promotion. As usual, the ambiance was nice. I always love the decor and semi low lights. My waitress was amazing. She was attentive, friendly and interacted with us a lot. I must say it was impressive as the table across from us were giving her a very hard time. I ordered the lemon pepper chicken with broccoli cheese casserole, my partner got the New Orleans Pasta , daughter got ribs and shrimp and son got a kids burger meal. Everything was delicious and as usual, a great serving size! read more

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Had dinner a few nights ago and my past rating of 4 stars goes to 5 for this visit. We had excellent service, didn't have to wait to be seated (we got there before 6 pm) and food was excellent. Our server was kind and very efficient. We ordered a fried chicken wrap and fries and a grilled chicken pecan salad. The waitress brought my fries separately since I told her I wanted hot fries and they were steaming hot. The wrap had 4 large pieces. After we ate those and the croissants that she brought when we were first seated we were full and took the salad home to have for lunch the next day, even day old it we very good. The resturant is huge with plenty of parking. read more

Free honey butter rolls!! This is a new thing at cheddars and is amazing. One per person. I hadn't been in awhile and decided to eat a super unhealthy country fried steak, mashed potatoes and green beans. The country fried steak was tough, but ok. The sides were delicious. My friends were all members of the clean plate club finishing their salmon, salads, and pasta. So all in all a successful visit. read more

Cheddar's Scratch Kitchen - Honey Butter Croissants - American Near Me - Louisville, Kentucky

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Our waitress was good. The food was nothing special. It's just not as good as it used to be. My son in law found a hair in his food. They need to take the portable kiosk's off of the tables, because children like to grab them and all it takes is one touch and all of a sudden you have a $20 charge on your bill. I will not be eating at a Cheddars anytime soon. read more

Walked in and asked to sit outside then sat out there for 15 mins while no one came. We ended up leaving.

The server was great and recommended some great appetizer which were the cheese curds that were delicious. The food is always good and my favorite side is the Broccoli cheese casserole and let's not forget the honey butter croissant that she brought to the table. This is one of my favorite places to visit when I come to the south. it never fails me read more

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I was feeling quite basic one night and I just wanted some breaded chicken. I ordered chicken strips. I must admit, for a HUGE chain, I was impressed. The chicken was moist and the breading was quite crispy and well seasoned. The wait staff was accomidating and quite expeditious. If you just want some regular food. This is a good spot. read more

Maddie the Bartender is EXCELLENT!!! She is very customer-focused and FRIENDLY!!! I hope The Darden Company has something within their organization to recognize their EXCEPTIONAL employees. The hostess was mediocre, the food ok, the drinks were great.. the ambiance, because of Maddie was superb! read more

Cheddar's Scratch Kitchen - The bar & the aquarium - American Near Me - Louisville, Kentucky

I ordered the lighter side salmon with mango salsa, rice, and a side of broccoli and cheese. The fish was prepared nicely and I absolutely loved the mango salsa! The lighter side I believe is portion size. I wasn't extremely hungry. Menu selection was good and prices reasonable. 4 stars because it was only 8:30 and very few in the dining area and we waited 45 mins for or meal...her's was a chicken salad! All in all I was very pleased and will return again. read more

Cheddar's Scratch Kitchen - American Near Me - Louisville, Kentucky

Tonight was another fabulous date night. There was absolutely no wait. We sat down and our server was at our table rather quickly. Our drinks and croissants were on the table within moments. Our main course was shrimp alfredo and ribs. Both were extremely tasty. The parsons were big enough to share. Needless to say we were both quite full to say the least. We still had ribs left over to take some home. Our server was on his a game. He sent us home with side of bbq sauce. His name is Zach. As you can see we were super delighted with the service and the food. read more

So we hadn't eaten at Cheddar's in well over a year. We'd spent our Sunday at Bernheim Forest & Forest Edge Winery and decided to meet my elderly father in law at Cheddar's for dinner. Our waitress was friendly and took our orders, specifying NO salt or seasoning on my 'lite menu' grilled salmon. I let her know I had a low salt dietary restriction and she assured me it could be grilled and brought with a lemon slice. I also requested my baked potato to come plain with butter & sour cream on the side and plain steamed broccoli. We waited a LONG time for our 3 meals, after repeatedly being assured 'it'll be 3-4 more minutes'. What arrived was salmon coated in seasoning and extra salt, and a way undercooked baked potato with butter & sour cream covering it. Could barely put a fork through it was THAT undercooked. The steamed broccoli was the only thing right.‍ Waitress apologized, assured us she'd written the order correctly but kitchen staff had (obviously!) failed to provide the meal as ordered. She said she'd send the manager by and they'd comp the meal & remake it. While not ideal to miss eating with my husband & father in law (which was why we were there), and also not ideal to need to get my remake meal 'to go', we accepted the effort to make things better. After quite another wait, my meal was brought to go & our check brought. Waitress looked and said she was checking to be sure my meal wasn't being charged & said 'yep, it's taken off, we're sorry'. We thanked her & assured her it wasn't her fault. Then we look at the bill to see that indeed the messed up/remade/supposed to be comped meal was indeed being charged to us. My husband was too fed up to wait longer on a manager but the waitress then did a 'bait n switch' & said "well we didn't charge you for the meal we messed up, but since we remade it the right way for you to take home, we charged for that.' What?!? So, if you dine at Cheddars you seem to have 3 options: (1) order exactly as stated on the menu and forget your health (2) attempt to order easy changes for dietary needs but cross your fingers & hope the kitchen knows what they're doing. If they mess your meal up just eat it despite dietary needs not being accommodated. (3) Let the kitchen have a 'do over' while you sit watching your family eat & aren't yourself able to actually dine in due to time restrictions. Then despite having to take a to go redo order, pay for the meal you couldn't actually eat while there. Unbelievable. I hope corporate sees this review because management & kitchen staff at this location need training in making very basic dietary accommodations and basic customer service. I doubt we will return. I also cannot believe my husband paid for the meal I couldn't even dine in to eat (due to their kitchen staff). read more

Cheddar's Scratch Kitchen - Does this look like UNseasoned salmon with a lemon slice? Plain baked potato with butter/sour cream on the SIDE? - American Near Me - Louisville, Kentucky

The only problem with Cheddars in my opinion is that there aren't enough of them. So whenever we find one on our route, we try to stop for lunch. Everything we have tried at various Cheddars has been delicious and we like their philosophy of scratch-made food, reasonable prices, and excellent service. We also like that they offer lunch and dinner portions and prices on many items. This location was right off of the Interstate and we arrived right around noon. The parking lot was quite full and there were some people sitting in the entry as we walked in, but we were seated immediately. My wife decided to order the Grilled Lemon Pepper Whitefish dinner portion with Rice, Broccoli, and Corn. I ordered Classic Combo 1/2 Club Sandwich and a Bowl of Potato Soup. Our server, Maurice, took care to get our orders in and filled quickly. Scratch made food, great service, and reasonable prices...oh, and the fish tank! As usual, everything was delicious! But we were not really surprised. read more

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Cheddar's!! This place to me is just a good family kind of restaurant. There isn't much that is over 11.00 for a meal so aside from the atmosphere, the quality and prices make the experience equally enjoyable. Paddle wheel fans in the middle of the restaurant for some reason gives a relaxed ambiance to the large sitting area. Tables always cleaned up nicely. Bathrooms too! Even with a completely full restaurant, it doesn't seem noisy. The staff are very nice and the food has always been quick and on point. This time, (although my first review- not my first visit), I gave it 4 stars because the waitress just wasn't on her A game. Perhaps I should have just given a 5. I'll change it next time as I'm sure they'll deserve the full 5. If you want a place to take your family where you might feel like it's dinner at home and not going to break the budget, check them out! Oh, bring pennies for the kiddos to throw in the fountain outside. read more

Cheddar's Scratch Kitchen - Club sandwich and fries - American Near Me - Louisville, Kentucky

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OUTSTANDING WORKER ALERT, waitress Nadia Pratt has a unique way of making the customer feel like they are in a safe and clean environment. The dining industry needs more employees like her. Food was great temp and had great communication with waitress. read more

We chose this place for dinner, I thought I'd been to this location before but apparently not but oh well we are here now. We were seated rather quickly. After looking over the menu, I decided to go with an old favorite; The Country Fried Steak with loaded baked potato and green beans. The food came out and it was good and fresh. The green beans were ok, not the best. The country fried steak was good I was slightly disappointed that the gravy was white I was told that it would be brown but oh well. Overall the food was good and filling, what I do wish is that they gave the croissants out like some of the other restaurants do with their rolls. I know this will not happen but one can wish right. We will definitely come back. Also before I go the waitress was awesome. read more

Cheddar's Scratch Kitchen - Country Fried Steak - American Near Me - Louisville, Kentucky

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Great place to eat, good atmosphere and friendly service. I really like the menu selections that are provided and the southern style cuisine. read more

I called to reserve a time when I was about 30 minutes away to make sure that I can get seated for a business dinner for three people and they refused, even though they said they weren't busy at the time. Texas Roadhouse nearby has an easy to use waitlist feature that was very helpful so we went there instead. read more

We have been using this location for girls nights for years. I haven't had anything bad yet. The Spinach Dip, Cheese Fries, Fish Tacos, Coconut Shrimp, Queso, Salmon, Tilapia and of course their PainKiller cocktail to wash it all down. My only con is that twice I have gone and the service was lackluster. I understand being a waitress is tough but try not to act like your customers are bothering you. read more

I've been to Cheddar's in the past but I was left a little disappointed this time. We got in super quick and our waitress was really nice. The food, however, was lackluster and that was disappointing. I ordered a 6oz sirloin and while it was cooked the way I liked, it lacked seasoning. It was one of the blandest steaks I've had. I paired it with what I thought was seasoned rice, however, once again, it lacked seasoning. According to my fiancé, it was a butter and sugar rice. That's it. Very disappointing when it's taken advertised as "seasoned rice". read more

I Martel I asked for a well done 14 oz steak they took my steak back and instead of getting me a fresh steak they done this to my steak that I already cut up and my wife tenders was not done. read more

Cheddar's Scratch Kitchen - That the steak that was return after I asked for a well done steak I will not be returning 14 oz. Ribeye - American Near Me - Louisville, Kentucky

Pain killers are better here than anywhere!! Service was on point. Ribs are delicious. Floor was super slippery.

This place was packed around 4 pm on Sunday afternoon. We started with their awesome rolls. My wife choose the huge Cheddars Club with fries and potato soup (yummy). I picked the steak and shrimp with broccoli casserole with a side salad. This is a Military friendly location. read more

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