We have always enjoyed Cheddar's in London. This afternoon , we enjoyed a late lunch with friends. Our waitress, Kimberly made the experience even more enjoyable! She has a wonderful sense of humor, and made sure that everything was perfect for us. I'm sure she had lots of tables, and was very busy, but made us feel special . Thank you Kimberly! read more

I must start off by saying that the negative reviews that I read lowered the overall rating of this restaurant, for ridiculous reasons. But to each his own I guess. This location is directly off of the interstate. I'd stopped off the same exit many times and went with the Cracker Barrel every time. This time we went with Cheddar's, good choice made by another in my party. Because I live in Lexington and we have two Cheddar's locations, this wasn't my first Cheddar's experience. I must say that this location is more modern and cleaner than the Lexington locations. For years I thought that Cheddar's was a local concept, but I later learned that they were established in Texas. On to the food... I decided I should get something new, and I went with the chicken pot pie. I was not disappointed. It comes with a side salad and croissant which are scrumptious. You can always add a salad as your side to any menu item that includes a side, but it's $1.00 upcharge. I tasted the potato soup and it was awesome, the perfect temperature. I don't like my soup piping hot, which this one wasn't, it was perfect. The service was top notch and the food arrived quick. read more

Cheddar's Scratch Kitchen - Side house salad with the mouth watering croissant - Comfort Food Near Me - London, Kentucky

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The Decor is very cool and the fish tank is awesome. The potato skins were very tasty however our steaks were over cooked they did have home made macaroni and cheese which my daughter loved I enjoyed the the potatoes had part of the skin in them the menu has so many choices staff very friendly read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - London, Kentucky

Big, clean & bright dining room with a large menu. A huge fish tank & ceiling fan add to the great look of this restaurant. Great bang for the buck. read more

Cheddar's Scratch Kitchen - Business card 2016 - Comfort Food Near Me - London, Kentucky

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Cheddar's is now on my list of favorite places to eat! The food is sooooo good and the prices are unbelievable. I recommend the Monte Cristo sandwich it's around $8. It's a ham & turkey sandwich with two types of cheese...but this is where it gets nuts..they deep fry it. Yeah it's not something you can eat every day obviously but it's definitely something everyone needs to try. It's sprinkled with powdered sugar and comes with a side of raspberry preserves. Sounds weird, right? Yeah well it tastes amazing. Their fries were also really good. So far everything I've tried from there I've loved. Prices range from around $6-$15 for an entree. Service is also great, even as busy as it was, we had service that was right on the ball with refills and checking to make sure we had everything we needed. EVERYONE go try it out! read more

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Never a bad experience. Excellent food portions and always so fresh and well prepared. I've had fish tacos, salads, monte Christi's and clubs, plus a few other entrees and it's just solid. Other casual chains always disappoint me now but Cheddars has t yet. read more

I've been a fan of Cheddars but lately, my experiences have not been too positive. From a hair in my onion rings to stale cookies, from undercooked burger patty to soggy broccoli casserole, from long wait time (took the waitress almost 47 mins to deliver our orders... We were a party of 4) to jotting down the wrong sides.... There is something wrong there these days. One of the waitresses said that it's due to the fact that they are trying out a new chef, but at the customer's expense?? That's not fair. I hope they go back to being as good as they were.. And as they could be. read more

On a family vacation and accommodated our large group immediately. Awesome service and great food! Patio was enjoyable. Fountain made it relaxing and enjoyed a great meal. read more

I wanted to give this place 5 stars but my husband said only 4 because they wouldn't substitute fries for onion rings. . Chicken finger app was awesome and the size was extra large. My husband had grilled chicken Hawaiian sandwich which he highly recommends. We will come back for sure..... very good food and service. ... the price was very inexpensive for the portion you received. read more

Ordered the country fried steak togo. But there was no gravy. Who eats country fried steak without gravy? Mashed potatoes also with no gravy. Both were very dry and needed some kind of sauce. The place was nearly empty so I was surprised i had to wait much longer than forecasted for my order. And then the food is either dry or luke warm or both. The side of mac and chz was almost as dry as my dog's kibble and tasted more like powdered imitation cheese than anything you'd get at a place called a "scratch kitchen." I'm thinking this TV dinner chain is not for me. read more

The facility is nice and still looks newish. They seem to be understaffed. They had an annoying chirp with the alarm system that went off randomly with a startling CHIRP. My wife had the buffalo chicken wrappers which were very basic but pretty good. I had the salmon and baked potato which was very good. The staff was nice but slow. read more

If you have been to a Cheddar's anywhere else in the entire country, welcome. This Cheddar's location walks the line of a Cheddar's Franchise. Friendly staff, clean environment, and that solid middle of the line food quality we all know and love. And let us not forget those portions that make this country obese! Alas, I do hate to rag on this establishment because it is one of the better locations in the area. I have eaten here for lunch, dinner and carry out. Each time having something different and each time it met my expectations to a tee. Know what you are going to get out of Cheddar's and you will not be disappointed. I have only eaten in the bar area which is right when you walk in. Full bar, over priced drinks. If you would like to have a few beers and a solid sandwich go across the street to Old Town Grill. But, I have spent a few hours at this bar and the tender is always attentive and does her job well. Overall no complaints about this particular Cheddar's. Cheddar's as a whole and what they stand for is a different conversation and not one meant for this review. If you would like classic American food in Classic American portions, come on down. read more

Great food and friendly staff. Service can be a bit slow, but has shown some improvement.

Came here while charging my car. I've never heard of this restaurant before, but reading from the reviews, I see it's a chain. The interior is really nice. Not what I was expecting. We ordered the queso and chips, very good. It's possible they make their own chips. 3 of us had steak and the kids had grilled cheese and Mac and cheese. We all really liked the food. The steak was tender and tasty. We really have no complaints. The staff was extremely nice. read more

We hadn't ate here in a long time but I decided I wanted it for my birthday so the whole extended family went and wasted our hard earned money. Worst food ever!! No seasoning! No taste! Chicken full of gristle and the Cole slaw was out of bag with no dressing, no mayo... nothing... just dry cabbage mix. It was so cold in there that it was ridiculous! Salsa and fries was good or I'd give it a zero. Don't waste your hard earned money like we did on this place. Lexington one verses this one is no comparison! The cook needs experience or taught how to cook and NEVER buy those chicken filets again! I hate that I did this to my family! Wasted our food and left hungry!! Very sad!!!! read more

Stopped for lunch on our way back home to Tennessee and I have to say I was not impressed!!!! After waiting more than 30 minutes they were seating people who checked in after us, we then had to wait more than 5 minutes for our server Kimberly N to take our drink order just to listen to her complain about them not giving her any patrons. After her waiting on us I could see why!!!! While we were trying to enjoy our drinks we realized that they were allowing waiting patrons to stand and watch us! Very very very disturbing!!!! My husband ordered a hamburger with fries and I ordered the buffalo chicken wrap with fries. Get our food and what do you know, our fries were cold!!!!! They bring me out fresh fries but when I went to eat my wrap I'll be damned my chicken was ice cold. The server of course wasn't our server, said she'd send the manager back. Who we never saw I might add. When our server finally made an appearance she said I'm sorry I pulled your plates as soon as they were up, which was a lie since she didn't bring us our meals. I told her to take the wrap off the bill and just charge me for the new order of fries. Bad experience all the way around on that stop!!!! read more

My first visit to Cheddar's in London, Kentucky. Drove here from Charlotte 2 nights ago to escape Florence. Beautiful decor and I was seated promptly and with a smile. I ordered 2 Entrees since I'm staying in a hotel. Had the all white meat Chicken Pot Pie here and brought home Chicken with Mushrooms, Rice and Dijon with 2 sides. My wonderful waiter, Jason made me feel welcome immediately and service was top notch. The side Caesar Salad was huge, worthy of a 5 star restaurant and came with a very fresh croissant with honey butter drizzled on it. Linda. read more

Always great food at a great price. I normally set in the bar section and the service is always on par. I have had many of the menu items and recommend them all. Make sure you try the broccoli casserole as a aid. It will change your mind about broccoli forever. read more

Cheddar's Scratch Kitchen - Ultimate nachos. Beef. They are spectacular. - Comfort Food Near Me - London, Kentucky

This location is a DISGRACE to the chain. While the food was good, the service is AWFUL. This is the 2nd time I have called this place to put in an order for take out. After being on hold for 20 min I drove the the restaurant to place my order. I was told "sorry" by the on duty manager but only 1 person is able to take call in orders and she also tends bar and waits tables. When I got to place my order at the bar, the bartender explained that someone went home early and she was not only tending bar , waiting tables in the bar area, taking the take out orders but was also waiting tables on the far side of the restaurant. When I told the girl it sounds like corporate may need to know about how short handed they are and how it is effecting the customers, her snotty reply was "you can call whoever you want". When my order came, I was told "we are out of to go cup lids" and there way nothing covering my drink. When I asked if they hap plastic wrap or foil to put over the top to keep it from spilling I was told "it's going to be a while". (I subsequently figured out the lid for to go soup cup will fit the drink cups but guess this girl didn't know that) Yup..you got it, drink spilled in my vehicle because no lid. While the food was good...THE SERVICE HERE IS THE WORST!!!!! read more

We stopped in hopes of a good meal after traveling and too much fast food. We ordered the Cajun Alfredo pasta, grilled chicken, and grilled cheese. The grilled cheese was fine, but the grilled chicken was just bad. It was dry and hard and had a really strange taste. The chicken in my pasta was in the same unfortunate condition. The sausage and shrimp were good. The sauce was way off. It was very sweet for an Alfredo and tasted of tomato, not Cajun at all. The pasta was under cooked even for al dente. The server was nice and attentive. It was an hour before closing on a Tuesday so not very busy. The two stars is for the grilled cheese and the server. If not for them, it would get 1 star, but only because zero isn't an option. Was really disappointed read more

Nothing to complain about here! Waiter was attentive and nice. Had a peach tea to drink and it was delicious. Didn't take too long to order or get our food. I order the chicken tender basket off the appetizer menu and it was plenty. The breading on the chicken was light and chicken was cooked nicely. Fries were good but nothing special. The rest of my family had a Monte Carlo and world class Chicken sandwich. Both were delicious and I would recommend them. First time here and it was a pretty decent chain. read more

Cheddar's Scratch Kitchen - Chicken tender basket - Comfort Food Near Me - London, Kentucky

Decent food and service. I found the prices to be reasonable. A bowl of soup, half a club sandwich and salad was only $8. For a chain restaurant I was pretty impressed. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - London, Kentucky

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We've been driving for days and this was a much needed meal! Great food for a great value and service was outstanding. Our sever, a former marine, was super informative and very attentive. This location was easy for us to drive into and out of with out 45 motorhome pulling a truck! Can't wait to try them again next trip read more

Went here last night for a family get together, was told 35 minutes waited almost 65. The table we were sat at was open and empty the entire time we were there. Took our waitress 15 to get our drink orders. another hour for food to come, my order was wrong when asked to fixed instead of remaking they just took a few things off and returned the plate. very disappointed and unhappy with every aspect of this particular Cheddars read more

We placed our curbside Oder and arrived about 10 minutes early. The directions say to call when you arrive so we did expecting to wait until our estimated time fort our service. I was told I'll make sure they know you are here. Our estimated time 5:57 came and went so I called to let them know I was still outside in parking space 8. Instead i was put on hold. After 20 minutes my husband went in to check on our food and it was sitting there on the counter. Come on Gary there has to be a better method to achieving the good service you want your customers to have. read more

Stopped to have a nice meal with my brother and his family. Waited 45 minutes to be seated. First thing the waiter tells us they are out of baked potatoes and broccoli, which, ok, whatever. We all order our food and he returns a few minutes later and says they are also out of French fries. Those of us who ordered fries changed our side to a side salad. He returns a few moments later to inform us they are also out of salad! So we all change our sides again. He returns minutes later and informs us they do actually have salad, which would be out shortly. Several minutes later he returns to our table with our meals. He stated the salads were never made so he gave us our other sides. We finish our meal and ask for our checks, at which point he brings us a to go bag with three salads in it and says we were not charged. However, our tickets did in fact have charges for the salads. Once we started reviewing the tickets, I informed him that my bar drink was on my brother's ticket and that there was a $1.99 charge on my ticket for "table games". He refused to correct either problem with the ticket. I had to pay with cash, so I just gave my brother the money for my drink. The waiter then returns with my change and tells me my change was $12.89. He handed me $12 and told me they did not have the 89 cents! What the heck is going on with this place!? read more

The food we finally got was good. Or good enough; we were hungry. However, no croissants were available until 30 minutes after we hit our table. Twenty-thirty minutes after we were seated 3 of the 4 of us got our meals. The 4th took 15 more minutes which is RIDICULOUS in food service. The whole table should be served at the same time! Our waitress was pretty frustrated, and she was either over-stretched or scatterbrained as it took 2-3 requests to get condiments or extra salad dressing. Not a good experience over all for the price. read more

You just never know what you're going to get from this place. One day everything will be prefect and delicious and the next your entire order is wrong and when they finally get the order right, it's cold. Great food when it's right and warm. Terrible service and even worse customer service. I just stopped going. read more

If you dine here expect to wait forever for your food. Some servers are good but when the kitchen is slow it doesn't really matter.

The food was great, fresh, Great variety and awesome drinks. Our waiter who's name I can't remember, disappeared after our food was served, and he wasn't the one that gave it to us either. I would only recommend if you live in the same town, otherwise, not worth the stop. read more

The food was alright. The pasta was under seasoned and the chicken in the pasta was bland. I also ordered the cook with ice cream for dessert and when it finally got to the table all the ice cream was melted the waitress said it just came out of the over and it did that. But the cookie was cold. The waitress was really nice. But never slowed down enough to even listen also ordered a drink. Took a really long time had to remind her to bring it. She came back to the table and said the only bartender was outside on a break. read more

My girlfriend and I just got out of this restaurant and this is our experience. First time mins you... The server (Brian) was wonderful and polite. We ordered our food and quickly received our drinks. After 20 minutes of waiting we received the wrong order of food. Our server apologized and came back with the correct food we had ordered. My girlfriends food was fine, my steak (ordered medium rare) was cooked rare.. ultra rare. No big deal, just ask for it to be fixed. Steak came back a well done.. the cook apparently doesn't know how to cook a steak and I had to ask for my sides they'd forgotten. And after all the trouble we were charged full price and was just told sorry.. I will not be going back and if unless you want a very agitating experience I'd suggest you steer clear. read more

My favorite new place in London. Pros: priced reasonably well, best breaded chicken in London, love the spinach dip appetizer, good atmosphere, had numerous good waiters and waitresses there. Cons: Wait time, but hey it's new so that's to be expected. It's getting quicker to get in there. And the fish tacos. I like trying new things, maybe it was just an off day, but I wasn't excited about them. Conclusion: Eaten there almost a dozen times, always a good dining experience. read more

My fiancee and kids go here often. Good food, good price, much better than good service. Interested management, engaged staff. I like the service, and the prices are fair (maybe cheap). I once complained about an appetizer, they took if off my bill AND brought me another one! Confidence in this location is high. read more

Stopped here while traveling through for lunch. First time at a Cheddar's and became an instant fan. Kids chicken tenders were amazing; grilled blackened salmon was also very good. Honey butter croissants were good, but the picture made them look better. Sweet tea was perfect. Service was exceptional! read more

Almost a complete cluster, bartender was challenged to say the least. She said there was a new employee in the kitchen and was more than happy to throw that person under the bus. Management seemed to be uninterested in the cluster going on. Just glared in and walked away with uptight air. Gentleman and myself had to ask for utensils. Unimpressed. read more

This is a great food experience. The wait can be a little long but well worth it. The food is reasonably priced, taste great, and the wait staff is very good. I have to say this is one of the best restaurants in the town. I have been to Cheddars numerous times and enjoyed all of their dishes. If I had to pick one the Chicken and Waffles would be my favorite. read more

I was very disappointed with my recent experience. I am a big fan of Cheddars and have had it many times before in different locations. But I will probably not go back to this location. Their "famous" onion rings had a hair cooked in them. My food was not hot, my fathers burger had practically raw bacon on it, and my mothers sandwich was missing ingredients. I will probably not be back to this location. read more

This is not a great place to eat, the staff is slow and it just does not feel like the customer is their main focus. It's sad because of what cheddars stand for. Good concept but failed at delivery! read more

I have eaten at other Cheddars's. The food at this one isn't even close to the quality of the other Cheddar's I've visited. There was two of us and we ordered food we had eaten before and liked. The onion rings was the best thing we got this time. Our server was good but the food wasn't. You would think a restaurant that is part of a chain would cook the food the same way as the other restaurants of the chain. We paid $35+ for our lunch and it wasn't worth it. Disappointed read more

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