Always something that causes a problem! Family wanted to get together and have a celebration so I suggested a different place and even warned my family about the quality of service here. We called ahead of time to tell them we had a party of 18 and as long as we can be close together in the same area we would be fine. Got there after church to our surprise they hadn't even begun to setup for us! 1hr and 30 min later we got brought to an area and told to sit just for us to realize we where missing seats, we asked and they stated they heard 12 when we made sure we where heard about having 18. We then had to wait another 30 min to wait for a family that had finished to get their stuff and go. My father in law wasn't expecting to wait this long and ended up having to go to work. We finally sat just for us to realize how sticky and dirty the table was after they told us that they had cleaned the table. After they came back and cleaned the table again the proper way we then sat and waited another 10 minutes for drinks to come food was obviously skimped over since they had to push the food out we also had to wait for refills for drinks and maybe got a cup worth the entire time. At least the food was decent and we soon left. Will not be going back unless I don't have a choice! read more

Ordered a fried chicken salad. Pick up. When I got home the so called salad was lettuce with full chicken strips on top. Unbelievable.cheddars at one time was really good food. Not so much now read more

Wow, I can't wait until they build the 1st Cheddars in Memphis (385 @ Winchester - opening soon) The prices are incredibly low for the portions you get. On two separate occasions, I've ordered: Lemon Pepper Chicken served on a bed of rice with broccoli along with red beans & rice & Baby Back Ribs with broccoli and mashed potatoes Both entrees were delicious! Their honey butter croissants are divine! The ambiance (including the lighting) of the restaurant is nice and cozy - loved the fireplace, huge wine rack and gigantic fish tank. read more

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Good comfort food served by awesome people. Lindsey B did a great job as our server. The ribs and steak were delicious. Appreciate everyone working through this crazy time!!!!!! read more

Ate here tonight and firstly the place was empty - (while other places are full - tells its own story!) secondly the person who greeted us and walked us to our table was honestly with a face like thunder and an attitude to match. No smile just rude glares at us all and my kids and made us all feel awkward. My dads food was ok but not amazing. Kids standard kids fare. My order came out with the wrong meal - when the right meal was delivered the lemon pepper chicken was like rubber and so disgusting it made me feel sick. I had to send it back - by this time after two meal exchanges it was too late to get another meal so I shared my daughters chicken tenders. Used to come here a lot, quality nowadays has significantly dropped. Won't be back soon. Such a shame. read more

Oh man. Our server was a hero among men. If Ragnarok happens, Cameron will save us all. Despite the massive wave of Karen's and lizard people, Cameron gave us hand crafted "the bomb" food. May his enemies taste defeat and his guest taste the island tiki (his favorite drink and now mine). The chosen one, who is by the way, nicer than Bob Ross and his trees, is here and he will serve you at cheddars in Hendersonville. May the rest of his team recognize him and give him like Starbucks or whatever Cameron likes for recognition. read more

We went in to have an early dinner and we were waited on by the best server by the name of Allison. She took such great care of us! From now on she's our girl! read more

The most egregious thing to me as a parent of a toddler was that they offer no crayons or coloring sheets. I have never been to a chain restaurant that does not offer some type of colorable kids menu. The only explanation the waitress could offer up when I asked for crayons was "yeah, we don't do that here." Really? I'm at a Cheddar's, not Ruth's Chris. Management definitely needs to understand their clientele better because the place was filled with families with screaming kids. This is a very easy, inexpensive fix that will make every diner's experience more enjoyable. The food was very average chain restaurant-quality (Applebee's, O'Charleys, etc). Overall it tasted ok but pretty bland. Literally only 2 beers on tap (Bud Light and Blue Moon). Burger was unseasoned and came with no condiments. Fries were dry, not hot, and completely unseasoned. The place was shockingly busy for the quality of food, especially with so many other legitimately good options in the area. read more

Not a bad place for a chain. Menu is good. Food and service were pretty good as well. Missing 1 star just cus it's a chain.

Have eaten here a few times and never fails to disappoint today august 16. 2022 takes the cake walked in to basically an empty house and was told the wait would be over an hour by the lazy cow pretending to be a hostess do yourself a favor pass this place by read more

Cheddar's Scratch Kitchen - Empty 2 hours before closing - Comfort Food Near Me - Hendersonville, Tennessee

The service was terrible. The food did not taste very good either. They appeared to be understaffed, even though the place wasn't anywhere near full. I won't be back. read more

I wish that we would have read the reviews before stopping here. We were in town for a baseball tournament and decided on Cheddar's because it's one of our favorite back home. We arrived at about 3:30pm on a Sunday afternoon, the parking lot was sparse so I figured we'd be able to eat and get on the road toward home quickly. I couldn't have been more wrong. There were 4 adults and my father-in-law is handicapped and is in an electric scooter. Upon waking in the hostess immediately asks "can he get into a booth?" There was no greeting whatsoever. I explained that he can't really get into a booth that we would prefer a table. Again, the place was not busy. She proceeded to tell us that she hopes that she doesn't get into trouble for seating us at this table because she this server was busy (3, 2 person tables were already seated). Our server smiled and quickly came over and took our drink orders. 10 minutes later we got our drinks (water, sprite, tea and coke) and placed our food order. When my FIL's salad was brought out it took us another 5 minutes to get someone, anyone to acknowledge us despite the many "excuse me's" as any employee would walk by so that we could get some silverware. While waiting for our food the hostess and multiple other employees walked by scowling and complaining about various different aspects of their shift, customers, fellow employees, etc. quite loudly for anyone in ear shot to hear. Once our food was delivered we asked for A1 for a steak, after waiting for over 5 minutes (by this time there was only 1 other 2 person table in our area) my husband walked around the corner and asked the bartender and she very quickly said "of course!" And handed it right to him. We quickly ate because by this time we had already been there for over an hour and we're just ready to go. My husband and mother-in-law needed Togo boxes for the remainder of their food and yet again, we tried getting anyone's attention because our server hadn't been seen in quite some time. My husband again went to the bartender and she immediately handed them to him. While I was boxing up our leftovers my husband was helping his father to get his scooter turned around so that he could go to the restroom. He was backing his scooter up (it has a backup beeper that comes on anytime it's in reverse, think of a school bus backing up - you can't miss it!) and an employee who had just dropped off some freshly rolled silverware rushed to cut behind him and he just about got hit by the scooter. There was no, excuse me or I'm sorry or anything other than a scowl because he about got hit which would have been his own fault . An hour and a half after walking in, we couldn't get out of there quick enough! While our food tasted delicious, every employee we encountered (other than the bartender and when our server first greeted us) had a scowl on their face and acted as if we were nothing more than a huge inconvenience and a burden just for being there. I definitely would not recommend this location to anyone. All Cheddar's are absolutely not equal! read more

I ordered a pasta dish that had sausage in it. At the time, I didn't know the sausage couldn't be removed. I returned the item and currently still waiting on my refund. The two drinks I ordered were very good tho. read more

Food was great! Service was on point, and the vibe was great! Will def come back again.

Always good portion, sizes, and the quality of the food is usually pretty good. They just don't seem to know how to cook green beans. Other than that a-OK. read more

Service has really gone down hill. We went in the middle of the day, not crowded we were seated and then no one came back. We finally got up and left. We haven't been back. read more

Hendersonville location is great. Never had anything bad there, and we go there alot. Fast friendly service. Food always hot and delicious. Great variety of menu items. Good choice for everyone in your party to get what they want! YUM! read more

Cheddars has some of the best spinach dip there is! yum! i always have to order it everytime i come. this was my first time at this particular one & it was a good experience. We walked in & was greeted & sat down right away, we ordered drinks which was nice & strong the appetizers came out quick & were hot! We got the spinach dip & the new coconut shrimp which was amazing! I ordered the new tilapia & shrimp over rice which was so yummy! I wasn't expecting it to be as good as it was but i was truly surprised. I didn't like the red beans & rice it was a kinda sweet which wasn't my favorite. The souther green beans weren't that good to me as well but other than that everything was great. I'll always come back to this establishment the food is good & the people who work in there are great as well i've been to several cheddars in the south & the staff has always been great! read more

spinach dip to to die for, literally it's a MUST every time we go. i had the bourbon glazed salmon & it was probably the best salmon i've had, it was cooked just right & the bourbon glaze was so good! paired it with a side salad & steamed broccoli. the new orleans pasta was pretty good too, could've had a bit more alfredo sauce because it was a little dry, but seasoning wise the chicken & shrimp were amazing & had a nice kick to 'em. & for the adults, get the texas sweet tea. i'll warn you, they are dangerously delicious, maybe that's why they limit you to 2.... read more

Cheddar's Scratch Kitchen - Santa Fe Spinach Dip - Comfort Food Near Me - Hendersonville, Tennessee

Very disappointing. We went because we hadn't been here in a while and wanted their croissants. We were told by our server they were on the house. Great! Not. She comes back and says they are out and it will be 15 minutes. Would we rather have a different appetizer? No mention of free so we said no and that we'd wait for them. After we ordered she came back and said they would take 50 minutes! I asked for the manager and he didn't offer anything but to rush them and they would be fine just smaller and he eats them like that a lot. My burger tasted old, was almost burnt and I asked for medium and the roll was chewy. Bacon like cardboard. Will not be going back. Too many good choices than to waste money here. read more

Yummy! The service was pretty good, food was better than I remembered it being. We had the cheese bites, half rack of ribs, chicken tenders, and potato soup. Also had the Cheddars Painkiller drink. SO TASTY. Definitely recommend if you like drinks. Their COVID precautions are pretty cool also. They have the benches labeled for no sitting and waiting. They aren't taking temps or limiting capacity, but all staff is wearing masks and customers are required to wear them. read more

Spoke with 2 different people. All I wanted was to place a to-go order. I was driving and couldn't do it manually online or through the app. Eventually I hung up after 13 minutes. read more

Went with a group of 4. Due to the slow service, it took an hour and a half from the time we sat down to the time we were able to pay. It took almost 15 minutes just to get the bill. To add to that, the food was undercooked. I personally ordered "The Original" burger medium well. What I received was a burger that was medium rare instead. I also ordered a side house salad, which contained browned, spoiled lettuce in a significant portion of the bowl. My recommendation? Go to any number of the other restaurants in Hendersonville, TN. read more

Stopped in for dinner with my husband. Very friendly staff. Seated quickly. Food was served promptly. Husband ordered grilled cat fish. Looked. Great. I had ribs and chicken tenders. Way to much to eat with two sides. I have lunch for tomorrow. Had the peach Bellini which was sooooo good. Booth was rather dirty. Grosses me out with other people's crumbs. The rest looked clean. Great meal read more

Cheddar's Scratch Kitchen - Peach Bellini is awesome. - Comfort Food Near Me - Hendersonville, Tennessee

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Had Ashley as our server and the service was amazing. Great food and amazing service. We will definitely be returning and asking for Ashley. I would give her 10 Stars if I could. read more

yummy, sorry Chilis, but this is my new fav. New here never eaten here before. Portion good, variety is awesome and it's really good read more

I've been there for business and with family and the same thing happens everytime. You have to reorder you food generally twice and once it was three times. The waiter was apologetic about every other time he visited the table about the cooks. They were all mexicans who didn't understand English, let alone care about the people who were paying their wages. I ordered the 16 oz. sirloin and was very descriptive as to absolutely no seasonings. The person had to take it back and immedieately brought it back. After he washed it off!!! I was furious, but let it sit and not causing a scene in front of my company. I'll never go back and you can bet you sweet bippy that I'll be telling other. read more

We had a large party and was informed that due to a staff shortage there would be a long wait (1 1/2 hours). We were fine with that , why not reward the staff that was working with our business. Once seated we were greeted by Johnathan, our server. Johnathan provided the type of hospitality that you would love to have anytime you went to a restaurant. They were very understaffed but Johnathan never missed a beat. With a party of 10 not one drink cup went empty and he didn't miss anything on anyone's order. Once the food was brought out he never once walked passed our table without checking on us and promptly getting anything we needed. The food was perfect and definitely worth the wait. You don't find very many servers like Johnathan.Cheddars in Hendersonville TN is very lucky to have him on their team. If every restaurant had someone like him you would never be disappointed. read more

Cheddar's sirloin is very good. My husband like the broccoli and cheese casserole side dish. Their croissants with honey butter are so good! Melt in your mouth good! read more

I was not impressed at all. The service was good, but the food not so much. The steak amd salad was ok, however, the broccoli casserole was terrible. It was really just rice and cheese amd so thick. I can honestly say it was the worse I have ever had in my life. Thumbs up to the waitress Asia and the lady she was training. That is the only reason for the one star. I can't say enough about how poorly the food was. I have had better at fast food chains. read more

I like the atmosphere. The food is fresh. The staff is friendly ( depending on who you get). The problem is the wait time. Every time I've been there was a long wait. No matter if it was early in the day or late night. read more

Food is always good when we go. Social distancing is important to me. But it depends on what time of day you go. We went the other day and i was disappointed our food was almost cold. My $10 drink tasted horrible. I cant even remember the last time i had bad anything from there but we went at a different time (around 2:30-3:00, we usually go around 5 or 6). read more

Usually love this place but not tonight. Food took a while and then all I ordered was a baked potato for my meal and everyone got their food and was done, when finally they brought out my baked potato, which was not very good. The reduced down menu doesn't make it very appealing to go there. read more

This was Hendersonville Cheddar's 3rd strike. Why our town's has to be so miserable compared with other cities' locations is baffling and disappointing. Food took forever. Wait staff "Taylor" slammed tea glasses, plates of food down and bolted before we could ask for anything we needed. Food finally came. My friend could hear me trying to crunch the raw rice even above the loud atmosphere. Raw rice, that's a first. And a last hopefully. The salad was perched atop my plate, fresh out of the grocery bag. Nothing added, just lettuce and no bowl to eat it in. I ate the fish and passed on the teeth-breaking rice and rabbit fare. T blew by the table and I flagged her down to tell her about the raw rice. She flew back into the kitchen, and returned and slammed down a bowl of plain rice, along with the check. How odd would that be, having a bowl of rice after an unsatisfying meal was finally over. Since my friend would rather pay than complain that's what we did. But I asked for the manager after my friend went ahead to the car. "Misty" or "Mitzi" came to hear my complaint. I see why T was hired. They were much alike. M told me to give them another try and she'd wait on me herself if she had to. I responded that someone who was hired to wait tables should be able to do that, not management. That seemed to puzzle her. The manager offered no apology, no interest, no concern, no offer of a reduction of the bill, only the "opportunity" to give them another try. I will go to Cheddar's again, just not in Hendersonville. Never again. read more

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It's 3.5. It's solid food from what I had (wife and I ordered same thing) . I had meatloaf, mash, and broccoli. Also ordered an Old fashioned, wife ordered margarita. Kids had Mac and cheese (that was really good) and chicken tenders with Fries (really good too). It's a good place that I was afraid to try but was better than expected. I'd come back no question. Food in this area is limited already (Hendersonville doesn't have many nice restaurants beside The Chop House). read more

Cheddar's is a gem, similar to Demos'. Like Demos', Cheddar's serves good food at very reasonable prices. I like the interior of the restaurant, much nicer than similarly priced restaurants, and better than some higher end places. As I mentioned, their prices are very reasonable, and better than the competition. In addition, they have a more extensive and better menu. I like that they offer a Monte Cristo, which I highly recommend as it is the best one I've ever had. I love their chips and salsa with queso. In the picture the salsa dish is small and there aren't a lot of chips, but don't worry. If you run out of chips or salsa they bring more at no additional cost. Booths are oversized so there's plenty of room. I'm really surprised the overall rating on Yelp is 3-stars as I'd pick this Cheddars over O'Charley's and Chili's. read more

Cheddar's Scratch Kitchen - Chips, salsa, queso and fruit teas - Comfort Food Near Me - Hendersonville, Tennessee

Had a great experience with our visit. The waitress was great, and stayed on top of our orders. She was pleasant, and always was willing to get us what we needed. We will go back again when we are in Hendersonville. read more

We LOVE this place. Drinks are PERFECT Each time, service is great, food is soooo good!!! This is the only restaurant in Hendersonville or Gallatin that we haven't had a poor experience with! read more

Wow the food is good! I mowed down the chips and queso I could barely eat my actual meal. The Dijon chicken is phenomenal. One star is missing because the bathrooms needed help asap. read more

The food was ok, but all of it was lukewarm or cold. One in our party talked to our server about the temperature and she spoke to the manager. We were charged full price for cold dinners. read more