1. CHB Excavating

1. CHB Excavating

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Westford, MA

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CHB Excavating

5.0 (1 review)
Closed • 7:30 am - 4:30 pm

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8 years ago

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Dryer Vent Wizard of Middlesex-Essex

Dryer Vent Wizard of Middlesex-Essex

4.0
(51 reviews)

I had no idea that companies existed for the sole purpose of cleaning out dryer lint. After owning…read moremy dryer for about 3 months, it started to complain when running it on high heat. Ever since (about 3 years), I've had to run it on the lowest heat setting, for multiple runs per load, just to dry my clothes. Fast forward to around two weeks ago. I smell some type of burning rubber/electrical coming from the dryer, after running it for about 2 minutes. Immediately shut off the dryer and start panicking. Called the dryer manufacturer, they told me about dryerventwizard.com. Immediately scheduled an appointment. Matt just left, he was awesome! Inspected everything, told me that the exterior roof vent grate had become blocked, which had stopped any air flow out of the dryer. As a result, a massive amount of lint had backed up into the dryer. No wonder I smelled burning... he said it could have started a fire on the very next run. He spent around 1.5 hours thoroughly cleaning out the lint from the back of the dryer and the metal duct going through the roof. Thoroughly professional, knowledgeable, and super helpful. Cost a bit more as this was the first service, but as I understand the next service (if on time), will waive the $49 inspection charge. Honestly, the price of $300 was entirely worth it for the peace of mind alone. I was thinking that my dryer was toast, that I'd have to buy a new one and move into a new location. Nope, Matt saved my bacon in more ways than one. Dryer can run on full heat again, and my weekends are now saved!

We have a complicated situation in that we live in a 3-story brick building that was a school…read more Flat roof with dryer vent. No way to access the vent inside as it is a stacked unit inside a narrow closet. We've lived here 9 years and hadn't had the vent cleaned, but noticed our dryer was taking several cycles to dry a load. Vent Wizard went up on the roof, took pics (see below), and measured the air flow and heat while the dryer was running (effectively zero). Scrubbed it out, and now our dryer works as designed and I don't have to worry about a fire. Thank you Vent Wiz!!!

CHB Excavating - localservices - Updated July 2026

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