Have completed 8 transactions over past 6 months and have found the people working here friendly,…read moreefficient, helpful and knowledgeable. Will definitely be using again.

I drop off the package for my Nike return, a little Spanish girl very rude and unprofessional. I…read moreasked her what do I need because I don't understand this process. She didn't explain to me what I need to return, she said get out and read the instruction before come to my store. If the customers don't understand, why you don't explain? I don't want to go to your store again. I hope, your manage/owner will train you about communication with customers.

I've tried a bunch of different places for business cards and went with Tilted Prints based off of…read morea recommendation. I have to say the cards were absolutely beautiful and they were the only ones who offered the gold finish that I wanted. The customer service was excellent and I also didn't have to wait forever to get them which was a huge plus. Will definitely be buying from them again.

From the owner: The UPS Store #6533 in Westford offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - .

Great printing quality with the best price in middlesex area，will definitely go back for the banner…read moreand big head again！

Ann and her team are rockstars! They went above and beyond to get out a huge order to us and their…read moreproducts were beautifully made and professional. Ann was always in contact immediately to answer all of my questions and flexible when things changed last minute or came up. I will always recommned Express Signs and use them for all of our business needs, as well as personal ones! We cannot thank you all enough for your help! - Kristin

We asked for the job to be done in a short time, since we had a deadline for an event. And it was…read moredone on time and delivered, as promised! Great job, great people, very good quality! I would totally recommend Express Sign & Graphics.

Local gem indeed. Has been in business in Concord since 1907 and can always be counted on for…read morepatient, careful service no matter how small the job. Hope they stay in Concord for another century!

Local gem. Tiny bit hard to find but well worth the effort. Had kind of a tricky job. that required…read moresome assistance. Patient, kind, individualized service. Thanks Tracy. Small, funky, affordable, great alternative to the big box stores. Miss the days when every town had one of these. These places are precious community resources.

Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

Hire people who can SEE & care about their Fen Job. Go with…read moreUPS or USPS who take PRIDE in what they do.

The store manager here went above and beyond to help me with my packages. He even offered to help…read moreme get in touch with shipping a certain way that showed me he cared that I resolve my issue.