I subscribe to the Nashoba Valley Voice. This is the fourth week in a row I have not received the…read morepaper. Calls to customer service results in nothing. The agreement I have with them as a subscriber is that I pay them and they deliver the paper. I pay them on time, they keep my money, and don't deliver the paper. I have been asking for a prorated refund, as I paid for a whole year, but have not received one. I have called the circulation manager and left voicemail, but have not received a call back.

People don't even realize the Lowell Sun is not even located in the city anymore. It's printed at…read morethe Herald and they only have a small office in Westford. This paper is simply a rag newspaper. All the good employees have been replaced by people in other states and towns. and the circulation has dropped to virtually nothing. When the Costello family owned the paper it was a local family run newspaper. When media Newsgroup bought out the paper they ran it into the ground. And could care less about their employees. And replaced them one by one! Sad!

The Arl Advocate, since going to Gateway is VERY poorly run! My subscription was ending. I…read morecalled SIX times to get them to send me a renewal notice. I finally asked to speak to someone "INCHARGE". She told me "oh I see he problem I.will. Send a notice right away". None came and my subscription ended. That was quite awhile ago. Then I rec a special offer to 2years for $66. I fiłledout & returned it. It was returned to me saying. " not available if I. Have gotten the Advocate in the last 30 days (which I haven't) and offer is over 12/14 (it is not 12/14 yet)