Terrible service flooded my basement I'm disgusted they are a company terrrrrrrrrrrrrrribleread more

Carl came out today to do our Title 5 inspection. He and his son were great. They had to use a…read morebackhoe to dig down about 6 feet right beside a retaining wall to find the distribution box. And they did that without any jostling of or damage to the stone wall. I was so impressed by the competency of their backhoe work. They tore through a buried sprinkler hose while they were digging, which we knew was a possibility. But they're coming back to fix it and then will refill the hole. Totally above expectations - I thought that would be our problem to deal with.

I used LaCombe for several years. Then the tech who came out noticed that a part was cracked. He…read moresaid he could replace the part with the same thing. Great! Well, it turned out it wasn't the same. He didn't tell me and he didn't notify the board of health that there had been a modification. About two years later I called and requested a title 5 certificate. They recommended someone. He came out, took one cover off and immediately told me it was a hard fail. Then he gave me the name of a civil engineer and told me that I would have to put $30,000 into an escrow account and have a plan on file before I could list my house with a realtor. I wasn't having any issues with the system. He called me twice a week asking me why I hadn't called the engineering company yet. He also told me not to bother getting an estimate from anyone else because the town would reject a plan from any other company. That sounded fishy to me. I spoke to two other people and one gave me the name of a different service. That company came out and in 5 minutes told me that there was absolutely nothing wrong with the septic system. The filter was clogged and once he cleared it, it was fine. The filter was in the part that LaCombe had replaced. They should have told me that the filter had to be checked yearly even if the system didn't need to be pumped. Then a contractor I had spoken to asked me who had done the inspection for the title 5. When I gave him the name, he told me that he had had several encounters with him after he flunked the systems of other clients. In every single case, the system was completely fine. He was NOT a licensed inspector and he was a friend of one of the owners. I wonder how many people didn't get a second opinion? I secured a tile 5 shortly after.

I always try to use my local businesses for stuff around the house but this one is absolutely the…read morebest. I contacted Bobby Lacombe about a septic problem I noticed outside and with a light on inside. Bobby himself came over and diagnosed the problem and had both tanks emptied within the hour. He also sent out a local electrician to fix the electrical part. He also called me personally to make sure it was all set. Ive done a lot of repair type stuff at the house over the years, but this was the most personal experience with a local business I've ever seen. Thank you R J Lacombe Septic for the awesome service! A+++

I was looking for some one in my community to get the septic flushed/pumped. Glad I found Dave. It…read moretook a total of 1 week from the time I contacted him till the work was done. I had no clue where the pump/inlet was, but Dave figured it out by himself with no help from anyone. He was to the point and professional. I will be using him in the future for sure and will recommend his services for sure.

I called every septic pumping place around Sudbury and decided to go with Sewer works. Dave came…read moreout within two weeks and pumped the tank at a fair price. Other companies charge and arm and a leg to dig to access the tank, mark up the pumping and also scare you into pumping more than is required. Dave is an honest guy that doesn't try to oversell you.

Ray did an assessment for us of an old home structure and condition. He did a terrific job, and…read morewas affordable. He produced a detailed multi-page report with recommendations. Highly recommended.

I hired them for a home inspection, when I was buying a home, he was Very thorough, maybe too…read morethorough at times . But I suppose that's a good thing, left me paranoid.... But that's a good thing...

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Immediate service, quality work, pleasant experience for an ugly problem. Highly recommend.read more

A business that doesn't care for long term relations or customers. They jack up the pricing and…read moreoffer discount to bring it to market rate which is the same thing. I happend to pay a invoice in good faith after two months as I overlooked my past due payment reminders only to find out later of the exorbitant charge. They charge 50% extra for late payment without informing. Not once did they inform me that the penalty is 50% even though I have been a customer over 8 years and had a few delayed payment in the past which didnt get esclated and was settled without any issue.

I have been using them for years and found them to very professional…read more Today I had backup toilet and called a plumber that said I needed a septic company because the blockage was outside the house. I called Ratta and explained my problem and they said they could be here in an hour. And guess what they were. Had to did a couple of holes and found the problem. Grandkids and toilet paper. The cleaned up and gave a very fair price. thanks Ratta

I have used Favreau in the past. Today the guy came and I see him backing up his gigantic truck…read moreinto my 2 yr old driveway! Yikes!!! I run out there to tell him to park on the street. He tells me his diagram is telling him my septic is in the backyard. I point to the holes in the front yard. I tell him my husband is going to have my head for him driving his big truck into this driveway. He said the truck was empty, he works at night doing pumping. So what!! The truck is heavy sitting on a softer asphalt than what streets are made of. He left big marks on the driveway. I told him he should ask in the future. He said he was calling the office and making notes that the septic is in the front. Then I look at the paper he filled out and it clearly says under diagram/notes FRONT YARD!!! SMH!!! You've got to watch everyone. I am buying some of those orange work area cones to keep people like this OUT!!!

The appointment was kept without wait. The service person was very professional in answering any…read moreof my questions or concerns. Even got a call back the next morning from the owner as he followed up on the quality of work. I have used this service for over 15 years and I have always been impressed with their work ethic and commitment to customer service and satisfaction.

Hard working, top of the line, consummate professionals. Please read the whole review for a robust…read moreunderstanding of what an incredible team Curtis Septic is and how they saved the day. Curtis Septic is the best decision we have ever made when working with a professional for an important home, family and safety project. Septic systems are the largest investment you will ever make in your home that no one will see. When you make a large important home investment you need to know you are getting the best services and products. From the moment we called Curtis we could tell we engaging with caring and dedicated professionals. They were thoughtful in ways I could not have predicted, from explaining the process, to answering off hours questions via email, text and call, to walking us through how the septic worked and how they were installing it- every step of the way they held our hands and were dedicated, kind and skilled beyond measure. The team communicated expertly, everyone was well versed in our families needs and objectives and the crew was the best crew to have on site. They were polite, thoughtful, kind and gentle mannered which is important for me as I am home with young kids. I have never worked with a company that had such seamless communication between the field and the office, that called after each day of work to update my family on the project status, who communicated on my families behalf with town offices to enable us to register paperwork, and who communicated with our real estate team. They were respectful, worked carefully and quickly and did everything they could to during the busiest season on record for septic replacement in our town. Curtis enabled the replacement of our system in time for the new owners of our home and ourselves to meet the closing deadline. They understood how important it was for both families to have the septic installed, and they pulled out every single stop to install the system safely, perfectly and quickly. They explained the process, thought of everything they could to help expedite the process on our behalf as the sellers, and on the behalf of the family who bought the beautiful home. They were fastidious, kind, insightful and gifted professionals. I cannot recommend Curtis enough, and am grateful we had the opportunity to work with such a gifted team during a stressful time in our life (selling and purchasing a home). Their pricing is competitive and fair, their work is far better then what we could have hoped for- we are grateful beyond measure we worked with Curtis Septic. Curtis Septic I have never worked with a company of such exceptional professionals. They took on my families needs as their own, both anticipating and exceeding them. We had a home we purchased with a septic that needed replacing, and Curtis worked tirelessly to fit our project in when every other company did not make an effort to work with us on scheduling. The first day of work they had to utilize their 50 years of experience to tie in a system through some major unforeseen issues underground. One of the things we've learned through the septic process, the engineers can't see underground, so the septic company you work with needs the experience and expertise to adapt and overcome unforeseen challenges. We worked with Curtis on two separate septic systems, and each time they went so far above and beyond what we could ask of a company. Their communication, flawless service and kindness to our family as we moved through a critical process from replacement to board of health plan approvals, to work, to board of health final approvals. They explained every piece of the process, were on call for questions and were fastidiously clean, timely and kind to our children and animals. For such driven, experienced professionals, they have the best customer service I have encountered. The communication was exceptional and consistent, the field and office were always on the same page, they updated and relayed information more quickly then we knew to be possible. They were aware of approvals at different stages in the process before we were, and adapted to each and every obstacle. Replacing a septic can be stressful, it is an unforeseen expense and the work often is required after dealing with a problem related to the septic, so it can be emotionally taxing as well, and it's important to work with a team that understand that and helps you. Curtis is the only team to work with, they were incredible. They instantly resolved our problem by working through them effectively and quickly, they managed our anxiety and built us the best most effective, environmentally sound and perfectly working septic. Replacing a septic system can be stressful, working with Curtis resolved that stress and created the best system available. We are grateful we chose Curtis, and hope this helps anyone deciding who to work with in a stressful septic process.

The short: My experience with Curtis septic was horrible. Their staff is rude, sneaky, and they…read moredon't have respect for homeowners. The Curtis septic staff treated me like a crazy person, disrespected me, my home, and my wishes for how to care for my land. Stay away from them. The long: They began work the day we closed on the house (paid for by previous owner as part of deal). They didn't contact us at all before beginning work - the new owners. They cut down 12 mature trees without telling us this would happen. The whole reason we bought the house was it's natural setting. They blamed the arborist they contracted with and we're completely unsympathetic - trees are disposable to them. Next they cut our water well line while digging. They knew they did this, but didn't tell us. We planned to move in that day but had to delay by a week and move the week of Christmas. They came into the house under false pretenses, but actually wanted to see if the breaker was tripped. It wasn't, but the line was still cut and that's all they did to verify the water worked (they didn't turn on the faucet to check.) When we discovered this happened they made no attempt to repair it quickly - having no water and being unable to move in wasn't their problem, I guess. They blamed the previous owner for not telling them where the line was. I wanted to plant native plants (not grass) in the quarter acre of bare dirt they left behind. I asked about the source of the loam as I was worried about invasive species. They were entirely uncooperative. They told me I needed to put down grass and use round up forever. This is not something I wanted, but they had no respect for that and were unhelpful. I let them put down the loam and guess what? The $500 of native seeds I planted didn't come up because they were outcompeted by an invasive non-native weed. Pic attached. Now I have to manually pull a quarter acre of dense weeds and replant. I don't expect Curtis Septic to know about native plants, but I do expect them to respect the homeowners wishes and be helpful to achieve them. Finally, when they put down the loam they used heavy machinery to compact it. This is a horrible practice that makes it very difficult to plant anything afterwords. I was home when they did it so I went and talked to one of the employees (the only respectful person in the company I encountered). I was calm and constructive. The employee driving the compacter (I don't know machines) saw me, drove very fast straight toward me, stopped suddenly, jumped out and yelled at me "what's the problem!?" I had been calm but I got upset being talked to that way so I said with an attitude, "you're compacting my soil." He replied with a long tirade of yelling "how else am I supposed to do it?" And "you don't know anything about how this is done." Completely unprompted, he screamed at me. So the bottom line is all but 1 of the half dozen Curtis Septic staff members I encountered treated me like a weirdo and a child. They talked down to me, snuck around, and ignored my concerns. They didn't communicate even the most basic things we needed to know like when they would start work, what they would do, and that we had no water because of their lack of planning. The septic system seems to work I guess, but how we got here was awful and I wouldn't recommend it to anyone.

I just want to say I used Action King @ my home on a Saturday night when out of kno where my homes…read morebasement kept flooding do to what the city had told me was my main line.... My husband tried using a100 ft snake twice w/ no success so out action king came the mans name was Bill ha busted his butt for 6 hrs w/ still no reliefs @ that point he had already broke one machine to return w/ another!!!! Yes it sucked to have him tell me there was nothing else he could do that we would have to wait till Monday to try the pressure truck or the camer in my line BUT do to him not being able to complete his job he didn't take payment cause I was told they only get paid if the job was fixed or if they found the problem but we had neither... Monday morning 1 at thing @ 7:00 I called back the answering service took my info &. @ 8:00 I spoke with Karon who to my opinion was great she understood our circumstances & worked with me on the price it would cost for them to come back out & do the 2 things I already mentioned so to my home again comes Bill & another gentleman I believe Steve they both came in & to all our surprise they opened my lines & had to do no more obviously all that 6 hrs & 2 broken machines Bill did an excellent job & I would recommend them to anyone who has a problem w/ pipes because any other company would of done the camera & water pusher just for the money & they didn't !!!! So we proceed to call Karon to thank her for all that they had done but she also assured me the quote she gave us to do those 2 things would stand open for me if this should happen again... Bill please tell your wife your a wonderful caring & dedicated to your job & we are trully sorry you got home so late.... Action King , karon, & Bill THANK YOU all from the bottom of my heart!!!! P.S I promise to stop using that quilted bathroom tissue lol

ACTION KING SERVICES @ 26 Livingston St, Lowell worse customer service we have ever dealt with…read more Called because I work close to their shop and see the trucks daily so when we needed work done I of course thought of them. Rude office workers even ruder King family father and daughter team. So I decided to drive by and pop into office, thought maybe face to face was best course never did because I seen them off loading sewer trucks into river behind shop. How are they in business ?? I cancelled job and all their neighbors in the area should be reporting them for pouring waste into the river behind their shop.Shame on King family destroying our natural resources for how many years.Should be shut down and fined.

We had a septic emergency and Adam H. was absolutely incredible. He responded extremely fast and…read moreshowed up first thing the very next morning. What really stood out was how thorough and professional he was -- he didn't rush the job and took the time to make sure the problem was completely solved the right way. In a stressful situation, that kind of reliability and care means everything. And honestly, for the price and the level of work they provide, you really can't beat Adam H. and Waste Warriors. Fair pricing, top-notch service, and people who genuinely care about doing the job right. Highly recommend them, and I will absolutely be using their services again in the future!

After calling a long line of septic companies, I finally found Waste Warriors when I was in a pinch…read morewith our car wash business. I spoke with Adam, who was more than willing to assist us right away. He came right out and was willing to work for any amount of time to get us back up and running. Not only did he get us back open, but we agreed to have Waste Warriors come out on a quarterly basis as preventative maintenance. I'm glad I got in touch with Waste Warriors. Adam is a great guy to work with and was willing to do anything to help! THANK YOU!!