There is one day left in 2024 and I'm thinking about people who helped me this year. At the top of…read moremy list Is Nashoba Air and Boiler who installed a new AC system for me in mid-June. Jim (the Comfort Care specialist) and Joe and Devon (the installers) did excellent work. They are not only excellent workers, very professional and knowledgeable, but very kind, courteous, and caring men. I was so pleased with the great experience I had with Nashoba Air & Boiler, from first call to their office, to scheduling, to the final product. I highly recommend this company for your AC needs. I am 84 and was desperate to have a new system installed quickly. Nashoba made it happen! Thank you.

Nashoba air and boiler installed a heat pump in December 2021. Within a few months it stopped…read moreworking they quickly came out and refilled unit. And then a second repair that took two days to fix. They repaired the unit, but not all the water damage With streaks of bluish green down my new walls. Now warped and swelling. The leaking units caused damage to two bedrooms in my home as well as exterior siding. They denied and refused to supply me with their liability insurance carrier. They're so unprofessional. Other companies can install heatpumps. Who will stand-by their product and installation. Not Nashoba air and boiler. 0 stars should be an option!

Integrity in a business can be difficult to find. Add competence to the business and you will know…read morewhy Acton Refrigeration is a good bet to solve any HVAC problem. They are in my top 5 list of people who care about their customers.

I have used Acton Refrigeration for over 10 tears. They came by this morning to replace our filter…read moreand check out a lack of heat on our second floor. The technician discovered the thermostat was not working. He was very knowledgeable and solved our issues quickly.

A+++++ Experience. I recommend Basnett Plumbing & Healing & AC…read more Here is my recent and honest review of Basnett Plumbing. Their appointments are flexible. Very easy to schedule (either through their website or by calling the office). My service advisor, Wayne, was terrific. Wayne was very respectful and patient as he explained the issue. Please let the owner know how courteous, thorough, and patient Wayne is with his recent visit. He took a step above others to explain the issues. BOTTOM LINE: *** Yes, I recommend them to others 100% **** Basnett Plumbing, Heating, AC & Electrical. They are honest, upfront, reliable, courteous, and do the job right! The techs and staff at Basnett are helpful and upbeat, with a great attitude and personality, which is extremely helpful when dealing with a potential emergency.

Horrendous experience. They came to fix my heating system. Charged thousands of dollars and didn't…read moreeven fix the problem. We were still without heat in December. We called another company who came out right away and solved the problem for a nominal charge. I complained to this company three different times and got nowhere. I feel truly robbed. The fact that someone can make you pay an astronomical bill but not actually fix the problem should be illegal!

I recently scheduled an HVAC maintenance prior to the heating season. I did not have a good…read moreexperience with TJ's HVAC. The appointment was scheduled for 11AM. The tech showed up at 2:30PM, and issued a 'sorry, I'm late' upon entering. No reason for being 3 1/2 hours late and no prior phone call to inform me he was running behind schedule. He was let in, performed his so-called HVAC maintenance and was out within 15 minutes. I was disappointed with the lack of 'maintenance' that was actually done. He handed me a printout telling me my CO levels were 8% and that low number was good, again, without explanation. No cleaning out the unit, no changing the filter, not much 'maintenance' was actually performed. Cost of 15 minute in out service -- $225. I would not recommend this unprofessional company for HVAC service. Please look elsewhere for your HVAC needs.

I've personally used TJ's Heating and AC and am also comfortable referring them to my clients. They…read moreare professional, knowledgeable, and take their time to do a great job. It's evident that they understand the importance of taking care of their clients to encourage repeat business and referrals. I always feel listened to and well-cared for, and I receive excellent feedback from the people I refer them to.

I would like to express my gratitude to Joe Preziosi with Papalia Home Services for exceptional…read morework to replace a leaking water heater with a new one. Joe is very skilled technician and attentive to the small details. I recommend Papalia Home Services to home owners as a company with the most knowledgeable and experienced plumbing technicians in the business.

Hello, On Monday,…read moreApril 13th, I had a return maintenance visit from Brandt, a service technician from Papalia Home Services. This was my second visit from them. Just as in the first service call last Fall, as a home owner I could not say enough about Papalia. The service technician, Brandt, is such a friendly, knowledgeable guy. He explains everything he is going to do prior to doing so. He will also check upon request any problems with any of the areas that I may have or needed fixed. This company is such a find for someone such as myself, a single homeowner who needs any assistance with home services. Thank you to Brandt and Papalia. Nancy Starbird Southborough, Ma

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Great service, very responsive, delivers oil when needed, heat/AC maintenance. Absolutely on…read morecomplaints

What a truly great company but more importantly group of nice, competent people. Michael helped me…read moredesign a thoroughly modern multiple heat pump solution for my condo. In addition to being technically correct he made sure it met all the requirements for a Mass Save Loan, got me maximum rebates and helped me with all the paperwork too. Installation began and ended right on time, even with some quirks in my home, and unlike so many other contractors who have worked at my place the JA Healy team cleaned up after themselves when the job was done... and the job was done perfectly! When I called recently, as I thought the system wasn't running right on a particularly cold day, Michael called me right back and we discovered it was something I had done and not a problem with the system... problem solved!! Highly recommended and much loved!!!

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.

Felipe was amazing to work with, explained things really well, came when he said he would and got…read morethe job done on time!

contacted them for a quote, was promised a certain time window but no one showed up. the owner…read morecalled me and told me the plumber would be running hr and a half behind. we needed to reschedule which is fine but the next day still no one show up. this time i did not get any call from owner. this is all just in the quote process. i would have trust issues with them actually going out to do the work if i getting a simple quote is giving me anxiety not knowing if they are going to come or not.