We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.

Very good work. Brian and team did a quality job to my water heater replacement. Punctual and…read moreprofessional. Very happy with the work, including the water sensor to avoid potential flooding. I was very pleased with the service, that I am using Brian again to do my garbage disposal. He seems to be a very busy business, took some waiting to get garbage disposal scheduled. I would recommend McGuane for plumbing services.

Top shelf service. Fast, dependable…read more No hidden charges. Brian backs the work done as well. I have been using them for all my plumbing needs.

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

We have used Paplia a couple times for urgent plumbing requests and they have responded quickly and…read moredone good work. However, they are very expensive and push the boundaries of being honest and fair. We recently had a leak in our main drain pipe in the basement and called Papalia. They charge $99 for a consult, but it can be used towards repairs. They diagnosed the issue and then wrote up a proposal to fix it for $900. It sounded expensive, but we already paid the $99 and didn't want to start over again from scratch so we agreed. The plumber also misled us about how simple the fix actually was. It ended up taking him about 20 minutes to replace a 3-foot section of pipe with PVC. He also "forgot" about the $99 credit deal and tried to charge us $1000 and we had to call him on it before he would agree to honor the agreement. So they fixed the issue, the job seems to have been done well. But we way overpaid and every step of the interaction felt designed to mislead and extract as much money as possible from us. Not going to use them again in the future.

We had just bought a new fridge for my grandma and couldn't figure out how to connect it to the…read morewaterline to get water and ice from the front of the fridge. Chris and Andrew came over with smiles and fixed it for us in a quick trip!! So happy with their work. Highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

A+++++ Experience. I recommend Basnett Plumbing & Healing & AC…read more Here is my recent and honest review of Basnett Plumbing. Their appointments are flexible. Very easy to schedule (either through their website or by calling the office). My service advisor, Wayne, was terrific. Wayne was very respectful and patient as he explained the issue. Please let the owner know how courteous, thorough, and patient Wayne is with his recent visit. He took a step above others to explain the issues. BOTTOM LINE: *** Yes, I recommend them to others 100% **** Basnett Plumbing, Heating, AC & Electrical. They are honest, upfront, reliable, courteous, and do the job right! The techs and staff at Basnett are helpful and upbeat, with a great attitude and personality, which is extremely helpful when dealing with a potential emergency.

Horrendous experience. They came to fix my heating system. Charged thousands of dollars and didn't…read moreeven fix the problem. We were still without heat in December. We called another company who came out right away and solved the problem for a nominal charge. I complained to this company three different times and got nowhere. I feel truly robbed. The fact that someone can make you pay an astronomical bill but not actually fix the problem should be illegal!

Huge thanks to Brent and Junior from Ostroski Plumbing & Heating for the fantastic maintenance…read moreservice on our boiler and water heater. They arrived on time, were super professional, and handled the job thoroughly. They answered all our questions and left the work area spotless. Outstanding service all around - we'll definitely be using them again in the future!

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

Scott provides exceptional service at a reasonable price! I have already recommended his quality…read moreservice a few times to others! I have had him do 2 projects for me now and both were fairly priced and went very smoothly. SKIP THE OVERPRICED big names in the game and call Scott, you wont be dissatisfied.

Scott came with his son and fixed a leaking T connection in the basement. They were professional,…read morepersonable & came when expected. Price reasonable. Learned about them from a posting on Acton Community forum. Will definitely hire them for future plumbing problems.

We have used various plumbers in Littleton. Most were good, but way overpriced and did work that…read morewasn't as complicated as the service person made it out to be. KJ Plumbing answered my call on 2nd ring - seems to be a family operation, but very professional. Chuck was not in, but called back the same day - gave a price on the phone and came out at the time he predicted. The work was done cleanly, quietly and quickly. We will hire KJ again. It was a gas hook up for a new stove - $150! Others wouldn't give an estimate but reportedly would be over $400. Good deal, good work, good people excellent experience!

I had been using another plumber for a while but found I was having them come back and fix things…read morethey had already fixed. I called KJ and when they fixed something, it was really fixed! Imagine my surprise when I got the bill and found out they charged less per hour than the previous guys with no travel charges. I've used them a bunch of times now, including a pretty major bathroom reno. I leave the back door open, they come, they fix stuff, they lock up. Gotta love that!

My hot water heater leaked into my playroom in the basement. I called around and got answering…read moremachines. When I called Travers and Family and saw that they are in Littleton, (close) and it was a Saturday. Rich answered the phone, came out within a few hours, diagnosed, gave options, drained and removed the old tank, and came the next day, and installed a new one. That evening, there was some water appearing again, and Rich came back that evening and addressed the issue. He explained everything he was doing and why that sometimes happens. The customer services couldn't be better.

From the owner: At Travers and family home service we specialize in all your plumbing and heating needs. True 24/hr…read moreemergency services. Call today!