David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

After discovering a major hot water heater leak that happened overnight, I called Joseph Kaufman…read morePlumbing first thing in the morning and got a call back within an hour. They had one of their plumbers, with an assistant, at my house that afternoon, and two hours later they had replaced the unit and I had hot water again. Their team was highly-experienced, polite, friendly, patiently answered all of my questions, and cleaned up after themselves. Having the option of paying by credit card was a nice benefit. I'd definitely use them again for any of my plumbing needs.

Joe at Kaufman plumbing was a lifesaver when my hot water heater burst a couple of years ago. I…read moreended up getting an on demand water heater which they installed (beautifully, I may add), and I have been a happy hot water camper ever since. I also hired Joe to install the plumbing for a washing machine at my business, and when I recently had a problem with the water sensor required by my landlord, he was there the next day, troubleshooting and fixing the problem. Joe and his team are professional and responsive. I wouldn't call anyone else!!

We are new to the area and the types of heating services. We didn't have hot water in the house we…read morejust purchased. We called Tyler and he came out the next day ( we were not living in the house yet) first thing in the morning! Very knowledgeable, professional, friendly, thorough, and didn't even charge us! It was an easy fix of turning a valve! We will definitely use for future projects and recommend him too!

I was referred by another plumber who was too busy. That alone says a lot about them. Tyler was…read moreable to come out the same day and give me an estimate. The estimate fair and the service and attention to detail was amazing. I will definitely use Black Dog plumbing in the future.

Maury did an excellent job--professional, on time, and very reliable. The work was done right the…read morefirst time at a fair price. Highly recommend his plumbing services to anyone looking for quality work.

From the owner: Harbor Home Services is your trusted source for reliable heating, cooling, and plumbing solutions…read morein Framingham, MA, and surrounding areas. With over 10 years of experience, we specialize in keeping your home comfortable year-round -- from efficient AC and furnace installations to expert heat pump repairs and routine HVAC maintenance. Our team also enhances indoor air quality and provides complete plumbing services, including water heater installation, repairs, and advanced water filtration systems. At Harbor Home Services, we combine craftsmanship, honesty, and dependable service to deliver comfort and peace of mind with every visit.

We would and have recommended Hynes Plumbing. Russell, the owner is responsive, professional and…read moreextremely knowledgeable. The quality of the work is top notch and he makes sure everything is done and done right before he leaves. He is the best there is and we know because we have called him for a number of jobs for 100-year-old house and we have never been disappointed.

My biggest regret was not reaching out to Hynes first when it came to plumbing issues. I was having…read moreissues with a tankless water heater another plumber installed. The other company came out FOUR times, charging me for each visit, just to not ever fix the issue. Hynes was able to help walk me through what the issues were and how to fix it. He was informative, didn't speak down to me when explaining things, and was very giving of his time. Everythign you want in a plumber, truthful, cares about service, wants to help make you smarter, a person you can trust.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

Exceptional from start to finish…read more I don't write reviews very often, but Pro Comfort Control absolutely earned this one. From beginning to end, the customer service experience was outstanding. Ryan, the owner, personally came out for the initial inspection of our existing HVAC system and walked through everything that would be involved. There was no high-pressure sales pitch--just a genuinely down-to-earth guy who clearly loves what he does. His passion for quality workmanship was obvious from our very first conversation, and that level of care carried through the entire project. Nicole, who handled all of the financing paperwork and Mass Save coordination, was equally incredible. I called several times with questions throughout the process, and she was always patient, gracious, and happy to help. Navigating financing, rebates, and paperwork can be overwhelming, but she made the entire process feel easy. One thing I especially want to highlight is their quoting and proposal system. It's modern, informative, and incredibly easy to understand. I did have a couple of clarification questions along the way, but overall I really appreciated how transparent and technology-forward the entire process was. It made comparing options and making decisions much less stressful. Once everything was approved through the bank and Mass Save, they got us on the schedule much faster than I expected. Before the HVAC installation could begin, we needed to upgrade our electrical service to 200 amps. I was pleasantly surprised to learn that Pro Comfort Control coordinated that work through one of their trusted electrical partners, DMC Electric. Another company I had received a quote from expected me to hire an electrician separately, so having everything managed through one point of contact made the process much easier. The electricians--both named Dan--were fantastic. They were professional, efficient, respectful of our home, and their workmanship was excellent. It was clear that Pro Comfort Control surrounds themselves with partners who share the same commitment to quality. The HVAC installation itself was every bit as impressive. We had a dual-fuel heat pump system installed, along with significant repiping of older gas and water lines. They also corrected a number of issues left behind by the previous homeowners, whose workmanship left a lot to be desired. Rather than simply replacing equipment, they took the time to improve the entire mechanical room. It's obvious they take pride in leaving things better than they found them. Pat and Cooper were the primary technicians I worked with, along with another installer on the second day whose name I unfortunately can't remember. They arrived exactly when they said they would, walked me through the plan before getting started, and made sure we were aligned on every detail. Throughout the two-day installation they were always happy to answer my questions, explain what they were doing, and keep me updated on their progress. It's obvious these guys are highly skilled craftsmen who genuinely care about doing the job right. The attention to detail was exceptional. They protected our floors with drop cloths, kept the work area organized throughout the project, cleaned up meticulously at the end of each day, and somehow managed to leave the space cleaner than when they arrived. The finished installation looks clean, organized, and professionally done. As someone who owned and operated a small business for more than 10 years, I know how difficult it is to consistently deliver this level of customer service. This is a family-run business, and you can feel that pride and accountability in every interaction. Everyone I dealt with genuinely cared about the outcome--not just finishing the job. If you're looking for a company to install a heat pump, replace your HVAC system, or tackle more complicated mechanical work, stop searching and call Pro Comfort Control. They're honest, knowledgeable, exceptionally skilled, and genuinely care about their customers. In an industry where it's hard to know who to trust, they exceeded every expectation we had. I recommend them without hesitation and would gladly hire them again.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry