Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

The Belli team responded to my inquiry within the day, arrived when they said they would, replaced…read moremy leaking pipes in a difficult to access location, doing what I take to be an excellent non-compromised job, and asked for only reasonable compensation. No ghosting, no gouging, just honesty and competency.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

We've had Chris come out to our 1950's era house a few times to help us with our heating here…read morebefore the cold season sets in. The work we had him do involved re-fitting some radiator pipes for a new radiator, installing a Slantfin 30 radiator, removing a cast iron radiator, and capping off some un-used branches from our HW heating system. Chris came, gave us an estimate of the level of effort and worked with us as had some project hiccups and scheduling issues we encountered. I appreciate that the whole time Chris was very honest about how much time parts of the job would take, what his rate was and how he passed on materials costs. I always take it as a good sign when a contractor is very honest and communicative - two things Chris excels at. He showed up on time, ready to work and worked steadily. After he was finished with the radiator install, he fired up the boiler and helped us bleed the air out of the system, taking his time to ensure the boiler filled properly, fired up, and started to heat our home. He also wanted to test the radiator he had installed for us to ensure that most of all, his work was done correctly. I appreciated his attention to detail and willingness to stick around and ensure the job was done correctly. Overall, we found Chris to be an awesome guy, and a reliable and knowledgable plumber. We will be going to him for all of our plumbing needs for years to come.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

Tyler has been my plumber for years. Great service. Has good ideas for what's best to do for repair…read moreor replacements. Fair prices. Bruce Wiley, Wellesley

We are new to the area and the types of heating services. We didn't have hot water in the house we…read morejust purchased. We called Tyler and he came out the next day ( we were not living in the house yet) first thing in the morning! Very knowledgeable, professional, friendly, thorough, and didn't even charge us! It was an easy fix of turning a valve! We will definitely use for future projects and recommend him too!

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

I had a leaky shower into my basement. They were extremely accommodating and timely. Quintin…read morearrived with a texted heads-up which was helpful as I needed to get pet settled in a closed room. Very respectful, knowledgeable, and thorough! I will be calling back to convert to gas appliances in the future! Highly recommend!!!!

Discovered that my water heater tank failed yesterday (Thursday) morning. Called and spoke with…read moreAmanda, who was excellent in getting a booking set for Monday with the mention that a tech *might* get there earlier. Later on Thursday, I was updated that a tech (aka 'Ron R. - Service Manager) was in the locale. He gave me an evaluation in short time and worked to provide as best a price as possible. Installation was then set for the following morning. Ron arrived as scheduled and had the installation completed in approximately 1.5 hours. Excellent job. Communication was top-notch throughout via emails, texts and calls. I have worked with Shahood for several years and HIGHLY recommend them for their dependability, efficiency, quality of work and pricing. Shout out to Mark for the immediate follow up to a post-installation question I entered via the web. Cheers

I'm just a tenant renting in Ashland but when my landlord asks me to be here when a service from…read morethis plumber is necessary, I'm just impressed. Nick, the service tech shows up on time. He is courteous, efficient friendly and knowledgeable. He showed up yesterday ahead of time to install a new dishwasher. Not only did he do the install expeditiously, he took away all trash and the old unit. As a previous homeowner but only renting now, I appreciate someone who shows up on time. I can't comment on the price but I know good service when I see it.

One mini-split down, three hours later, no fix. Woof, $270 an hour for service that was slow as…read moremolasses, milked it for every penny. Learned my lesson with this one, never again with this firm.

Joe at Kaufman plumbing was a lifesaver when my hot water heater burst a couple of years ago. I…read moreended up getting an on demand water heater which they installed (beautifully, I may add), and I have been a happy hot water camper ever since. I also hired Joe to install the plumbing for a washing machine at my business, and when I recently had a problem with the water sensor required by my landlord, he was there the next day, troubleshooting and fixing the problem. Joe and his team are professional and responsive. I wouldn't call anyone else!!

We had a great experience with Joseph Kaufman Plumbing. After a dryer installation gone wrong (PSA…read moredon't purchase a gas dryer from Home Depot in MA- they tell you they will install it, but their drivers aren't licensed for installation), I called Joseph Kaufman Plumbing to see if they could hook up the dryer. They came out the next day (after apologizing that they couldn't do it same day) and installed the dryer in ~15 minutes. The service was excellent and the plumber was a super nice guy who was respectful of my home. Couldn't have asked for a better experience. I'll certainly be using Joseph Kaufman Plumbing for future plumbing jobs and would recommend them to anyone looking for a responsive and responsible plumber.

Cris arrived on time, he was very professional but also cordial. He is very knowledgeable about our…read moreheating system and was able to answer all our questions about the Obie family comfort club. we were impressed with this option, we purchased this program.

I have been paying a monthly subscription of $40 to ensure I can get hvac service in an emergency…read moreb/c we are elderly and have physical challenges. In May the young Obie tech doing a spring A/C tune told me my outside unit had sunk and was not level meaning use of unit could damage it. He estimated cost to repair was $1400. I shopped around and found a company that estimated cost of repair at $500. Today , I told Obie to cancel my subscription b/c they were obviously trying to fleece me- a multi- year customer who is elderly and physically challenged. This is shameful conduct. Rafferty