1. Jeneral Plumbing

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Westford, MA

Jeneral Plumbing

5.0 (5 reviews)
Open • Open 24 hours
Updated 3 months ago

Get pricing & availability

Response time

10 minutes

Response rate

100%

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Services - Jeneral Plumbing

Plumbing repair

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6 months ago

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7 months ago

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1 year ago

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2 years ago

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1 year ago

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Ask the Community - Jeneral Plumbing

Do you offer financing?

Hi Kirk! Yes, Jeneral Plumbing offers to financing. The partner we use has an approval rate of 80% and multiple payment terms to choose from, including an interest-free option for 2 years!

Don’t See Your Question? Ask Away!

Doug Anderson Plumbing & Heating

Doug Anderson Plumbing & Heating

(13 reviews)

On Thanksgiving holiday weekend, as my 18+ years old water heater leaked at very bad timing and…read morebasement was flooded with water. Need replacement immediate. So on Sunday evening I called and talk with Doug Anderson. Per instruction I closed the gas line and water supply to heater. I was able to send pictures of the old HW heater with model number to identify correct height and water capacity of new HW tank and after a few pertinent questions was able to schedule the replacement next morning at 7:30 AM. Doug came on time with new HW heater, he was very, polite and professional with good communication throughout the replacement project. In two hours job was completed and I have Hot water to shower. The quality of the job was fantastic and takes away the old water heater and left everything in very neat and clean condition. If I could give on more than 5 stars I would.

Extra star since the company was very professional but not thrilled with the quality of the work…read morethe techs did. Had them do a tub install with and ran into issues with the overflow drain leaking. A few visits, a visit from a tub repairperson later and still no success. I took a look and lo and behold the bracket was installed backwards from the installation manual and it worked fine after about 40 minutes of fiddling. I'm sure they would've kept coming back until it ultimately got fixed but this had dragged on for over a month and I wanted to get it over with. Also had them do a shower valve which wasn't quite set at the correct depth in the wall, but that's fairly cosmetic and I'm not super bothered by it but someone else could be. I'm sure others will have a fine experience with this company but mine was tough.

Nashoba Air & BoilerWorks - This is what was left for me in the condenser after paying for it to be cleaned.

Nashoba Air & BoilerWorks

(53 reviews)

There is one day left in 2024 and I'm thinking about people who helped me this year. At the top of…read moremy list Is Nashoba Air and Boiler who installed a new AC system for me in mid-June. Jim (the Comfort Care specialist) and Joe and Devon (the installers) did excellent work. They are not only excellent workers, very professional and knowledgeable, but very kind, courteous, and caring men. I was so pleased with the great experience I had with Nashoba Air & Boiler, from first call to their office, to scheduling, to the final product. I highly recommend this company for your AC needs. I am 84 and was desperate to have a new system installed quickly. Nashoba made it happen! Thank you.

I rarely leave negative reviews, but the lack of customer service has been incredibly…read moredisappointing. I've been trying to get someone from Nashoba Air to return my phone calls for nearly three weeks. Each time I've reached out, I've been told someone would call me back the next business day. That has never happened. At this point, it's not even about the original issue-it's about the complete lack of communication and follow-through. If you tell a customer you'll call them back, you should honor that commitment or at least let them know if there's a delay. Instead, I've been left waiting with no updates and no response. I've never experienced such poor communication from an HVAC company. Based on my experience, I can't recommend a business that is this unresponsive after the work is done. I hope they improve their customer service because this level of professionalism is unacceptable. Save your money and look elsewhere- this business isn't worth the frustration.

Jeneral Plumbing - plumbing - Updated November 2026

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