I have worked with Ernie and Margarita for over 10 years. Complete and total satisfaction,…read morecreativity, personal service is extremely satisfying. They have made drapes, Roman shades, shower curtains, recovered dining chairs, sofas, designed and made a beautiful ottoman. Exterior cushions, blinds and the most wonderful gift was taking time to fly to Michigan and install 11 Roman shades for a home we had just built. Many times I have recommended them. Their bedding is just beautiful. Also, Ernie can help design an upholstered headboard or entire bed -any style you might like.

If you like paying for and waiting for draperies that won't be delivered, then Tucson Drapery is…read moreyour go to place. There is not an ounce of professionalism in the running of their business. They make and confirm appointments that they don't keep. Payments are made and the merchandise is not delivered or installed. They should be renamed as Sometimes Drapery. Sometimes they do a great job, sometimes they show up when they are supposed to. Sometimes you get a refund. I feel that by posting this review I am saving others from the head banging frustration of working with Margarita. I did give them two stars because when and if they follow through they do a good job.

If you're looking for a glamorous shop , this is not the place for you…read more But if you're looking for great quality at very fair prices come on down. Local business that will get your furniture to you when promised. I did my bedroom chair and dining chairs, and they came out lovely!!

One year later and the 3 sofas have deteriorated into garbage. Must buy new. Run from this place…read more The dump showroom reflects the quality of his work.

We had two recliners, both Ethan Allen. The first, probably about 20 years old, needed fixed and…read morethe second needed to be reupholstered. The time and effort that Sarah put into this project was inspiring. She was so persistent with manufacturers in pursuit of the mechanics of the reclining mechanism, now out of production. She kept us informed all along the process, and was able to locate one part still in existence. We also had her touch up and fix some of the leather that had been scratched. She brought it back to its lovely brown leather. And it reclines! The second recliner, 50 years old, had been beaten up by age, although it worked well. We thought of repairing the piece as is, but chose to reupholster it entirely, as close to the original color and material. Also, we asked that she touch up the pine arms and wings, and add back the necessary details that had been lost. What a magnificent job Sarah and her team did! The photos don't fully describe the experience of having it back to looking like a new recliner. Worth the relatively modest price, since they don't make recliners like this anymore. Highly recommend these folks, especially Sarah J. Although I don't have "before" photos, both of these are "after" the restoration.

Our oak dining set needed refinishing and repair (wobbly legs) after 41 years. I spoke to Sarah who…read moreexplained the process--it would take 4-8 weeks--the finish needed four weeks to dry completely. Our furniture was picked on February 24 with the team who picked it up telling me that they were behind a couple of weeks. On April 29 I received a call from Marco, the Delivery and Services manager, saying that they had just started work on the furniture, but there was problem with the chairs. In addition Sarah wanted to change the color that she thought would look better. Here I was expecting him to say that they were finished! I said no to the color change, and I expressed my dismay, especially since there were family members expected the next month. I received an email May 14 stating that they were trying to finish the work by the end of the month. Later they delivered a loaner table and chairs to us--at the beginning of June. The delivery team was apologetic and said that Sarah had a baby (during the first 8 weeks), and was now dealing with handling the baby while working. I emailed Sarah and then Marco to find out when we could expect our table and chairs to be completed. I sent another email to Sarah (June 12) asking when our dining set would be completed and to reiterate NO color change (it had come up again). I heard from Marco that they were trying to complete it as quickly as possible with no color change. He would ask Sarah again about estimated time for completion. On July 24 I again emailed Sarah about the furniture after calling the week prior. I reminded her that it had been five months since our furniture had been picked up from our home, and they did not work on it for the first two of those five months. I did not want to take this to the next level. NO RESPONSE! I contacted the Better Business Bureau of Tucson on July 29 to inform them of the problem I was having with Brett Interiors Furniture Doctor. BBB emailed them the next morning. Later that morning I received an email from Marco stating that Sarah had informed him that the table and chairs had passed their final inspection and were ready to be delivered back to us. We received our furniture on August 7, more than five months from when it was picked up. The work was good, but I would not recommend this company to anyone. I could have bought a new dining room set for the amount of money we paid them. And no apology from Sarah--the delivery guys should not be made to apologize for her failure to communicate.

Cannot rave enough about this company. Thoroughly delighted with the results of the transformation…read moreof my furniture. They were quick, extremely reasonable and the quality of the work is top notch. These days of financial hardship are tough on everyone so it is incumbent upon us to make the most of your financial decisions. Save yourself some money and invest in your existing furniture! Highly recommend this business for all of your upholstery furniture!

Lalo Baca made slipcovers for two arm chairs that have been in my family for over 60 years. He did…read morean excellent job. They are beautiful and fit perfectly. He made them in less than a week and the price was very reasonable. I am so happy with these chairs! I would highly recommend this business!

Pancho's is so busy you need to make An appointment right…read moreaway. He did a beautiful job replacing the cracked leather on my husband's 98 Lexis sports car.

I had a bad experience with Pancho. I wanted to take my vintage BMW to get the driver seat…read moreupholstery redone. I scheduled 3 weeks in advance. Pancho said he would need the car for a day. The following day I didn't hear anything, so I went by and the car was exactly where I had left it across from the store front in an empty dirt lot. I went in and spoke to Pancho,but did not appear that he had any plans on starting the project. When I confronted him he told me he could start working on it the following week. When I told him that I had made an appointment and that he told me it would take a day, and that I was uncomfortable with the car sitting in a dirt lot he became defensive, then proceeded to tell me that his personal car was worth more than mine and told me to take the car back as he was no longer interested in doing the job. I can't think of worse customer service than this, and obviously won't recommend this business.

I've got nothing but good things to say about them. Their service is fantastic! I had two patio…read morechairs at the seats and ripped out because of exposure to the sun. I dropped the chairs off and they got two swatches for us to take a look at. Picked one of them much heavier product what was initially on the chairs. Drop the chairs off they called me the next day that they were in the meantime one of the other patio chairs in the set also ripped. I brought the other two chairs up when I went to pick up the first two that I dropped off on Thursday afternoon.I told him I know this is asking a lot but I've got a bunch of people coming over for a barbecue on labor day. Any chance picking these two up tomorrow. Carlos with a big smile said no problem Mr Morrisey.he said we're only be here till 1:00 tomorrow because of the labor day Holiday but you can pick them up at noon. Next morning at 10:00 a.m. I get a call from Carlos and the chairs are ready to go. Excellent work in excellent service. They can handle the smallest or the biggest upholstery jobs. Very clean shop everybody was wearing mask. Thank you Sarah and Carlos!

Having Dropped off a chair for an estimate to have 4 done, I didn't receive a call for over a week…read more When I tried to call they were never there. I stopped by on a Friday During business hours and they were closed. Went back the following Monday and the door was locked but there were people inside, one was sitting on MY chair. Finaly someone came to the door But refused to let me have my chair. After I said I would call the sheriff he made a call to his boss and after some arguments he let me have MY chair. It appears to me that this company doesn't care about their customers or future customers. Obviously, they hill get no recommendations from me.

I love walking into this place because I know I can get some great vintage fabrics and foam for all…read moreof your needs! If you are looking for big box this isn't the place for you! It's not your typical aisles put together by colors or prints. You get the opportunity to dig and look for what you had in mind and then you find something even better!!!!!! I love supporting this store! Owner is very nice and knows his stuff! When you are in need of some great fabric stop in!

I have driven by this place probably a 100 times, hidden in plain sight. I needed to match a vinyl…read moreto an upholstry project I have at the moment. My distributor wanted to charge me $75 per yard for the exact vinyl, these guys had a similar vinyl in stock for $15 a yard. These guys also do a lot of custom work. When I went in there was a lot of patio furniture that needed repairs. They make custom cushions and replace the material on outdoor patio furniture. Definitely recommended and if you can shop local. They have a ton of material in stock and they sell direct to the public.

Wow. They do such a wonderful job. We took two antique 1920s California Monterrey chairs for…read morereupholstering. We chose Italian leather, and couldn't be happier with the results. Highly recommend Irene and her staff.

They reupholstered my bar stools, and they look brand new! I would highly recommend Irene and her…read moreteam.