Very pleased with D and B blinds. Ashton at the front desk was very helpful in explaining the mechanism and what needed to be done even explaining how to clip the blind back in properly. More business's should be like this. Was recommended to them by Aztec blinds who installed them originally. 2 days wasn't long to get my non-functioning blinds back to almost brand new at a fair price. I will definitely use them again if needed. Cheers! read more

I needed some slats on my arched wooden shutter replaced. They weren't closing. Anthony did a great job. He was able to use the old slats by drilling, gluing, and even painting a chipped slat. Very happy with the quality of workmanship Anthony did. read more

B & D Custom Blinds - Shades & Blinds Near Me - Tucson, Arizona

A vendor that sells high-quality products and has people who know those products inside and out is quite a find. That alone makes B&D Custom Blinds stand out...however, they really proved their commitment to customer service as the blinds were installed. From the start, we really appreciated the expert help we got from Ian and Brian in choosing the blinds for each different room, as well as the low-pressure 'closing' (they understood that our timeline was long as we were doing a major remodel). When the time came to install, Anthony and Jeff were careful, precise and detail-oriented. There were small issues with two of the blinds; and that's where the exceptional customer service really kicked into high gear. B&D really impressed us. They documented the problems, and promptly dealt with procuring and installing replacements. One very large shade had to be replaced a couple of times before it was perfect--and Jeff and Anthony wanted it to be perfect as much as we did. We really couldn't be happier. Thanks, too, to Becky, for all of the scheduling work! read more

B & D Custom Blinds - Just one of the shades they did for us: slider opened - Shades & Blinds Near Me - Tucson, Arizona

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Highly recommend! Everyone was extremely friendly and helpful. We drove up from Green Valley and they went out of their way to repair our blinds expeditiously so that we didn't have to make another trip to Tucson. Their customer service is off the charts! If you need blinds or repairs, make them your first stop! read more

Don't call anyone but B&D Custom Blinds. We've been through other companies and none even come close to what we experienced with a repair we needed. The service tech Vaughn was amazing as well as truly friendly. read more

Yup! Five star all the way! Perfection, knowledge, timely, professional, family friendly, perfect! Thank you so much! Jeff is an absolute keeper! It doesn't get any better than that! He's a goldmine. Kudos! read more

Prompt and efficient repair service. I called on a Tuesday morning and the in-home repair to re-string 2 blinds was set for the next day. Jeff, the lead repair technician, arrived on time, immediately assessed the situation, and explained what he was going to do before getting to work. The price was quoted by the office on my initial call and was fair. read more

First time visiting BnD custom blinds and I was very impressed with Austin with his friendly and knowledgeable service. I would not hesitate doing more business with this establishment. Irene read more

Great service and quality product local company. Friendly, kind, considerate! Highly recommend them!!

started my exchange asking for two blinds. Ian came out and measured. He forgot his book that he wrote down the measurements on. Paid the deposit. a month goes by and get an email that they are back ordered. Another month goes by and get an email saying only one blind got ordered. Are you kidding me? I run a business and if I did this to someone I would expect some retribution. Terrible communication and performance and for top quality prices. read more

WOW! I am blown away by the service and professionalism of the folks at B&D Install & Custom Blinds. I called them to fix some cords on my blinds. They offer service at their store (if you take down your blinds and bring them in) or will make house calls and do the work onsite and then re-install for an extra $70. Let me just say that is $70 well spent! They arrived 30 minutes early, have you ever even heard of early service?! AND took care of the issue in less than 45 minutes. They took down the blinds from the wall, took it out to their mobile shop, and were back inside in less than 30 minutes. They were completely professional and the charges were incredibly reasonable. I had 5 cords that needed to be replaced and a bracket that needed to be reinstalled and I was expecting to spend almost double what I was charged. I highly recommend B&D to anyone who needs new blinds or to have their current blinds fixed. read more

Cannot say enough good things about B&D. Great communication, order came in sooner than projected, excellent service and competence, great products. What a pleasure to find the best customer service. read more

Great customer service on my mini blind repair. Service was outstanding, quick turn around. I was told by another repair shop that it wasn't reparable and would sell me a new one as close in color as possible for 6 x's the cost of B & D's price for repair. I had the repaired blind back in the window the very next day. Thank you read more

I went back to this company cause I was so,pleased with the work they did prior for me. Great company to work with. On time and keeps you up on what is going on. They install like they were putting them in their own home. Great job and shout out to Tony and Anthony. Thank you. You are great to work with. read more

Compliments go to Ashtin who does repairs for B & D Custom Blinds for helping me out yesterday. I have some lovely woven wood blinds from that business, but recently one would not go down fully. I assumed we had broken it and brought it in for repairs. Unasked, Ashtin came to my car and carried the blind into the store for me. He checked it out and discovered it was not broken, but rather had one thread which had snagged and just needed to be undone to fully work again. Looking back, I believe I caught the blind's pull on my window lock which caused the snag. He showed me how to fix it should I ever do that again, and refused to charge me even though he had spent time checking the problem out, teaching me what happened and how to avoid it in the first place. Ashtin was friendly, professional, honest and knowledgeable, and I would definitely do business with B & D Custom Blinds - and its repair department - again! P.S. He also - unasked - carried the blind out and put it in the car for me. read more

I brought a non-working cellular shade to be repaired. They fixed it while I waited, in about 2 minutes. Apparently a quick fix, at no charge. I highly recommend B&D and I will be bringing all my business to them, whatever the price. Thank you!! read more

I love this place. I'm getting ready to head out there this morning. And this is the third time they're saving my butt.

Love that they showed up in a mask especially during the current season. The guy was very approachable and nice and gave me great suggestions on what I should do for my kitchen window overall the Hunter Douglas brand is a great brand which is what this company carries and the blinds are custom-made so it is going to be bang for your buck so to speak. I would honestly not skimp on blinds as you can see my blinds turned out wonderfully read more

B & D Custom Blinds - Shades & Blinds Near Me - Tucson, Arizona

B & D Custom Blinds came to our home to repair a damaged pull cord on our vertical blinds covering our eight foot sliding patio door. Jeff showed up on time and explained the repair. He got started and expertly replaced the worn cord and offered to modify our track mechanism so that the cord would not wear out. Cleaned up after the job and provided detailed receipt. Jeff was very professional, knowledgeable and friendly. We really appreciated his great service. Everyone at B & D Custom Blinds treated us great. Appointments were kept and on-time. Highly recommend Jeff and B & D Custom Blinds. Jim & Barb W read more

After looking at reviews and getting quotes from different companies we finally went with B&D. They were the quickest to deliver and install (within 2 weeks which we needed). They are not the cheapest but the workmanship is great. Tony installed some Hunter Douglas shutters in our living room and we're very happy with it that we decided to add another one in our kid's bedroom. There were some problems with installation and Tony once again came to the rescue. The service was superb and the owner Brian was very reasonable and fair to listen to our issues. Overall I would recommend this company if you're looking to install shutters in your home. read more

This is a quality company. I am very pleased with the service I have received - from the sales call to measure my windows for Hunter Douglas blinds to the installation of those blinds and the follow up service calls. ALL company personnel I have interacted with are professional yet friendly and courteous. Would definitely use them again. read more

Brought a blind in for repair thinking it probably needed restringing. After looking at it, a few minor adjustments were made. In a matter of minutes the blind was returned neatly wrapped and best of all, no charge. I could have been charged for restringing and would have never known. I highly recommend this local business. read more

We needed to repair a blind cord that had broken. The service was done quickly, and affordable. Great service read more

I have done business with B&D many times over the years. They are always helpful, professional, nice and do a great job. I have purchased blinds from them and also had blinds repaired. Never have I had a complaint or a problem. I wouldn't go anywhere else for blinds. read more

We recently used B and D. They showed up on time, selection and prices were good. Install went well and windows look great.

Very professional, easy scheduling, knowledgeable repair and installation. Highly recommend!

What a fantastic company. So lucky that we are here in Tucson and close by. We've had several of our Hunter Douglas blinds fail with the cords being retracted. They've always been excellent and wonderful service today in the midst of coronavirus were able to repair my blind same day by appointment only. The staff have been wonderful here and would highly recommend without reservation. read more

I recently ordered Hunter Douglas shades from this company for the two sliding glass doors in my living room. The price was significantly higher than for the non-HD shades I'd had estimated from other companies. But I felt that the shade material was a cut above and was impressed by the professionalism of the person who came to my house. So...I bit the bullet, and I'm so glad I did. The shades came faster than expected and are beautiful. The installation team could not have been better! And the woman who answers the phone at the office (owner?) was extremely helpful and friendly each time I called. read more

This is the second time we have used this company. The last time was for a sliding glass door and this time we did all the windows in our home. Great staff and they were very accommodating when we were trying to make a decision. I would recommend this company to everyone. read more

Google maps took me right to their location. I'm from out of state but my elderly parents have used B&D before to fix a broken blind. I was lucky enough to get there before they closed and the owner quickly did the repair in about 10 minutes. Sure saved us a lot of money. Don't replace a potential shad that B & D can repair. It won't cost you a thing to see if a repair is possible before you pay to replace. Quality store. I was very impressed and pleased. I recommend them highly. read more

Best deal in town. Started project at a different local store, without visit, estimated verticals for doorwall and window at 3k, their sales person showed up a day late. Then a famous national co. visited and estimated $1.4k. Then we stumbled on B&D on yelp. Gave firm price for $900. Same quality stuff. No sales pressure, just guidance. Very responsive, delivered and installed on schedule. Superb experience in all respects. Will use again. More importantly local family owned! read more

Installers just finished placing shades on living room and dining room sliding doors. This was a painless process from beginning to end. Salesman was very helpful as were the installers. Shades look great and I appreciated the professionalism of all the staff. read more

This is our second transaction with B&D. Our first interaction was a repair referral from another local blind company that couldn't/didn't want to make the repair. The transaction was flawless and professional and the memory stuck in my mind. Post three years when my wife went blind shopping I reminded her of our first experience and I suggested she give B&D a try. B&D just finished installing blinds for the entire house and the experience was a 10 out of 10. The selection process was much more enjoyable than the wait for someone to help you big box experience and installers were fantastic. If you want the job done correctly with minimal hassle, give B&D a try. They appreciate business. read more

This company set an appointment to provide an in home consultation. 15 minutes after the appointment was set to happen and with no vendor in sight, I called to ask if I had been mistaken about the appointment. I was told, "Oh, he's running late, he'll be there at 10 (an hour after the appt). I would understand if I was told the appt wasn't really a set time but a range of times, but that's not what happened. It's professional and considerate to call your appointments if you're running late to see if they have flexibility in their schedule. That didn't happen. I'm assuming because they are the only Graber vendor with Lowes that they're getting the "we don't care, we don't have to". And that's fine, I know as a potential customer, though, that if you have problems with a vendor before they get your money and order then don't be surprised with anything that happens after they get your money. read more

Second time I've used these guys for a repair. Initially visited another blind repair shop, but was told the repair (re-triple-string) would be a few weeks till pick up, as they were in process of a very big job- but they did refer me to B & D, and said that they often "worked with them." B & D quoted a 3 to 5 day turnover, but then called me later in the afternoon the very next day to inform me that my repair was complete and ready for pick-up! Friendly staff and amazingly quick service! read more

From the start, Brian and his team were extremely helpful, professional, patient, knowledgeable and able to trouble shoot for our particular situation. They were unbelievable in their customer service, timeliness in responding to our questions, and their knowledge in how to make what we wanted work for our windows. The install was equally fantastic with them going above and beyond in making sure the shades were installed securely and looked and worked perfectly. They went above and beyond and even steamed them! They asked if we had any questions or concerns and didn't leave until the job was done to the best of their ability. They have surpassed our exceptions. We would highly recommend this company to anyone!! read more

Yes they are as good as it gets! I first met Bryan the owner 11 years ago when he installed some Hunter Douglas duet shades in 2005 - I was so impressed that I never forgot them when I needed new shades for my front door. I had some concerns about the installation being on my beautiful front door, but just as they assured me - they are exactly as promised. The installation went flawlessly- and the door opens fine, no hang ups. The look of the shade is really so much lovelier than I could have imagined. They have managed to maintain their integrity and quality customer service all these years and I might add, their prices are very competitive. I highly recommend this company for all your window covering needs. Not only will they help you maintain them through the years, but they will help you achieve looks that you weren't even able to imagine. Thank you Bryan - I am one of your forever customers. read more

Promptly replied to my email query as to whether they could restring one of the pleated shades in our motor home and made an appointment for us that suited our travel schedule. Service person was polite and friendly and arrived within the 3 hour window quoted for the appointment time. The job was done quickly and efficiently with no mess left behind. Very impressed as there is not a lot of room to work on RV blinds. read more

A great experience from start to finish. Quality product at a competitive price. Knowledgeable personnel from sales to installation. Received and installed within the promised time. Would definitely use again. read more

Maybe a little hard to find if you aren't familiar with that part of town but worth the effort. Bailed us out when we broke some clips on our vertical blinds on a Saturday afternoon at the start of a 4-day weekend. They know exactly what they are doing and had the parts to do our repair while we waited. On top of that, they are really nice people. Try them, you'll like them. read more