If I could give 0 stars, I truly would. This has been the…read moreworst and most stressful experience I've ever had with any business. I trusted Ideal Image with more than $6,092.56 of my hard-earned money money I spent two full years saving because they promised me "amazing results," "life-changing improvement," and "professional care." Instead, I received misleading information, pressure, and treatments that did not work at all. Laser Hair Removal I completed almost all my sessions. I only had two small sessions left, but the results were almost nonexistent. The hair still grows back nearly the same. Every time I showed them photos proving nothing was improving, they kept telling me to "keep going," instead of acknowledging the problem. Credits Instead of Real Help When I asked about my payments, they said my money was "already used" and that everything was turned into credits in their system. Credits for WHAT? for treatments that had no benefit? for services I never asked for? These credits stay with them, not with me. They trap your money so you can never get it back. Microneedling They convinced me to buy 3 sessions and promised major improvement. After the first session, I had: no peeling no reaction no change no improvement When I asked for a refund, I was told: "Ideal Image does not give refunds." Then they tried to pressure me into switching my money into other services I didn't want. Fake Refunds & Pressure to Pay More They kept pushing me to pay an additional $1,300, promising "you will see results later." I trusted them again and again absolutely nothing improved. The Worst Part: There was no record of my file After I complained and demanded a refund, I contacted HFD, the third-party finance company they use. When I called HFD myself, they confirmed: There is no account affiliated with my name (Sara Majali). This makes it look like I never made any payments at all even though I paid everything in full. This is extremely suspicious, unethical, and feels intentional. "Refunds" That Are NOT Refunds The receipts they gave me list "refunds," but these are NOT real refunds. They are only internal credits inside their own system. I did not receive even $1 back to my bank. Not a single dollar. High Prices, Pressure, and Manipulative Behavior Their prices are extremely high, they push nonstop, and they make you feel obligated to buy things you never wanted. When I asked for my original receipt, they printed a different version to make it seem like nothing wrong happened. No professional or honest business behaves like this. I Will Not Stop Fighting for Every Dollar People work hard for their money. Mine didn't grow on a tree. I will keep fighting until every dollar is returned, and I hope others think twice before trusting this company. Invoices Attached I attached the exact invoices that Ideal Image themselves provided to me, which clearly show: charges "refunds" that are only internal credits no money actually returned I am sharing this experience so others can be aware and protect themselves from going through the same stress and financial loss.

Great experience with Natalie. Hope to revisit and have a similar experience in a few months!…read moreThanks Natalie.

Fast service and my brows look great. Clean store front. It was a nice experience and I would…read morerecommend for eye brow threading.

The people that work here are always very friendly I have been to several locations they do prefer…read moreyou have a membership but there is no high-pressure sales threading is definitely an art they are very quick and patient I much rather do this then get them waxed my daughter and I both enjoyed coming to any of their locations we hope this location does not close when the Northgate mall does a big renovation and downsize

Noura is a skilled and professional artist! In addition to color and cut services, she helped me…read morewith my hair loss during the height of the pandemic. I will always be grateful to her for helping me restore my long full head of hair. Thank you!! I would post a photo of my hair but I wear hijab so that's not going to happen

I cannot say enough good things about Nora from NR Beauty with my on-site hair and makeup services…read more Nora arrived promptly on time with a vast array of beauty and hair products. She started out with patches under my eyes and quickly got to work. She took her time and made sure everything was perfect. Also, she was kind. She had lots of fun conversation starters and it felt like spending g a few hours hanging out with a friend. When she was through I felt like a princess for my wedding reception.

Had a really great first experience coming to this place. It's super convenient, because it's so…read moreclose to my house which is an additional bonus! Kathy, the owner was super friendly, and she is super great about customer satisfaction. price here is great & although the wait can be long, once theyve started on you, they have you in & out quickly.

Wah I'm sad to write this post but I think it's really important to discuss. I recently moved to…read moreSeattle and wanted to find my "home salon". Conveniently it's nearby and I decided to give it a shot. The first time I came here for a mani, it was a fairly good experience. Nothing fancy and very straight to the point. Kathy was friendly and I figured I'd give it another go since the work and pricing was fairly reasonable. However, I'm sad to write about my second experience :( I was hoping to get Kathy again but I was paired with another nail technician. I'm hoping it was just "a bad day" for her but the moment I walked in, the energy was heavy and even a bit aggressive lol. I've never felt so tense throughout the entire session, which I was hoping to be relaxing. She made comments as to why I had long nails before and told me never to do that "hard gel". I've also never got my nails dunked in a bowl of acetone before. It's usually wrapped so the smell isn't overwhelming? I've went back and forth about whether or not to write this review since I'm usually one to promote businesses! I am hoping it was just a bad day but I fear I won't be back as the energy of this particular tech was a lot/she seemed unhappy... I wish I could say it was good work but my nails and polish didn't even last a week, even with GEL!! :( Two nails broke and the paint peeled off. I was sad because this was my birthday nails lol. Hopefully that was just a bad day and it's not their baseline. Sadly I'm still on the hunt for a nail salon lol.

I stopped by as recommended by friends of my wife. Originally my plan was to make an appointment…read morefor my wife, but and ended up taking the opportunity to get a haircut for myself. Penny was very friendly and did a great job. Have now found a new home for my future haircuts. This is not one of those $15 quickie haircut shops, but the professional quality justifies the higher, but reasonable cost.

My elderly parents have been going to Penny for many years. She is very patient & does an…read moreexcellent job! Very reasonable pricing. All the stylists are friendly & kind!!

Ressel is a my go to brow lady! I've been with her for years and couldn't be happier.read more

From the owner: Ressel's Brow Boutique services the Greater Seattle Area working out of Northgate on weekends and…read morehome studio on weekdays. This is a high-quality beauty service for females wanting to obtain fuller, sharper and fresher brows. Ressel is a master brow artist with almost a decade experience in threading and is a two-time certified microblading artist (Royal Brows & Beauty Angels). Services include threading, henna/hybrid tint, lamination, and microblading.

Jessica is AMAZING! Most fun I've ever had with a hairstylist. My hair wasn't cut by the other…read moreworker there, a male, I think I saw it was Ben online, but he was fun to talk to too. And of course she gave me exactly what I asked for and checked in. After paying $70 for my last few haircuts in Seattle I will be coming back every single time (so happy to see the total was $37... first time I ever tipped 30%!) Thank you both! Especially you, Jessica!

Nancy was my stylist for this morning. She was super sweet and surprisingly fast, and did a great…read morejob cutting my hair! I usually give a heads up with stylists that I have super thick hair, and she cut it like nothing (in a good way!)! Would definitely recommend Nancy if you ever decide to swing by here for a trim!

Rosie is absolutely amazing, she's talented, professional, and caring. You can tell she loves what…read moreshe does, and that makes the difference.

Rosie is a great Esthetician, her little spa provides such a calm and relaxing atmosphere. While…read moreshe waxed my legs, I joked with her that she should rent her space out for napping by the hour. The waxing was quick and easy. I am definitely coming back for a facial. I highly recommend Rosie as your go-to Maple Leaf spa services!

I came in for a walk-in on a Sunday and didn't have to wait too long. There were a few people ahead…read moreof me, but luckily everyone was in and out for an eyebrow service. I was satisfied with the quality of service I received and a huge fan of how my eyebrows came out. I paid for a single brow threading, but if you plan on returning, the packaged prices are a great deal.

I went in for waxing services and unfortunately had a very disappointing experience. The wax in the…read moretreatment room was not warm because the wax warmer was turned off, so the esthetician had to bring in a smaller container of wax from the front. During the service, I observed repeated double-dipping of the applicator stick, which is unsanitary and can increase the risk of spreading infections or disease between clients. The waxing room itself appeared dusty and unclean. Additionally, the curtain was left partially open during the appointment, showing a lack of regard for client privacy. Overall, the experience felt unprofessional, unhygienic, and uncomfortable.

I got a hair cut here by Linda and was very pleased! She was extremely thorough and kind and…read morerespected my wishes to keep my long hair long! That is hard to find! She was careful and did a quality long hair cut. I also saw her finish up another customer's bob and it looked fantastic. The salon was clean and well lit and airy. No extras like coffee, tea, or water offered, but the price charged reflects no extras. The cost of the hair cut and style was $41. Very reasonable and I was just as happy as I have been in the past with a $65 hair cut and blow out. Highly recommend for a budget- minded customer looking for a quality hair cut. Their products are reasonably priced, as well. They carry Paul Mitchell, Regis products, Ask for Linda!

I went again today for my regular check in. Majid as always was wonderful and did a fabulous job on…read moremy hair. Treats me like a queen. The staff was very nice and friendly too me and they know me by name. Majid always knows what he is doing. I recommend seeing him. Another great visit. Highly recommend if your looking for a great Salon!