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Charter Communications

1.4 (193 reviews)
Closed 10:00 am - 6:00 pm

Services - Charter Communications

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We will not be able to refund you for almost an entire year! It's crazy

This is not against the store but online support. We have a family plan and a year ago we bought an additional phone. Today we found out that they have been charging us for 2 phones all this time. They said they were going to open up a case but that most likely they won't refund us the whole year we've been paying for a phone we don't have! Now how does this make sense!! They owe us about 540 how are they going to say that they will most likely not refund what we over paid! Now they want us to pay our bill or they will close the case and will keep charging us for a phone we don't t have! I recommend you stay away!

Matthew D.

Their coax service works pretty well if you lease their newest modem and wifi 6e router and your cable line at the street isn't corroded. I recommend their internet ultra speed and I get 500 mbps down and 20 mbps upload speeds wirelessly now.

Lani F.

Charter Spectrum moved to 10730 Suite 130. Just across the parking lot next to GameStop.

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6 years ago

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7 years ago

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20 years ago

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10 years ago

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7 years ago

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6 years ago

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8 years ago

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8 years ago

The WORST internet ever!!!! Netflix keeps buffering and problems are ongoing. If you can get ANYTHING else then do so. You SUCK, charter.

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10 years ago

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9 years ago

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5 years ago

The worst customer service!! I cannot wait until my area offers another internet company I will finally be rid of charter spectrum!!!

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6 years ago

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Ask the Community - Charter Communications

Do all of you out there have problems with spectrum on demand streaming?

Contact Charter Communications Support 1 (888) 596-1926 and talk to the representative's Service office is open Mon to Friday You can reach us there. Charter Communications phone number 1-888-596-1926

Don’t See Your Question? Ask Away!

Review Highlights - Charter Communications

Fast internet, terrific HD cable, consistent up time and great customer service.

Mentioned in 4 reviews

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Charter Communications - televisionserviceproviders - Updated May 2026

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