Suzi is AMAZING! I've been a client of Suzi's for over 10 years. In that time, I've received several personal services from her, ranging from lash extensions, bleaching multiple areas, Brazilian waxing, facial treatments and more. She places quality over quantity and always spends time making each visit personal. I've been to big box companies like European Wax and there's just no comparison. Suzi has two salons (Roseville and Ripon) and there's a reason why she's been in business for 25+ years. Go to her! You won't regret it. read more

I've been seeing Suzie for years for waxes, facials and lash lift and tints-and she's absolutely fantastic!! She has a gift for making you feel completely at ease, even during the more awkward moments of waxing, and her great conversation keeps you relaxed and distracted. Her facials are a dream, the product she uses are top tier and her massage technique is hypnotic. The salon is always clean and the quality of her services has been consistently excellent every visit. I wouldn't go anywhere else! read more

Suzi is GREAT at what she does and thee BEST Master esthetician in all the land! She is down to earth, knowledgeable, and professional. I was afraid to cancel my very first appointment, due to Eve's curse, but she provided options and made it such a comfortable experience that I have been a faithful customer for over fourteen years and have referred my family - even my husband, friends, co-workers and strangers (you know...those people you hear talking about related stuff in passing) to her. As for Charmed-Ripon, the location is perfect and conveniently off Highway 99, very close to restaurants, shopping, other services, the decor is my favorite, so lovely and takes me to a different place and point in time, the products and services are essential and gift-able, and the overall vibe is worth making this place a routine stop for self care, gifts and top quality service. I am so glad I found this place! Thank You for all you do, Suzi! read more

I made an appointment for a manzillian. She was the absolute best!! Very thorough and was just amazing at keeping everything relaxed and professional! She was very knowledgeable and explained everything and kept me comfortable! read more

BEST experience I have ever had!!Quick,friendly, and CLEAN. She made this awkwars experience into one of the fastest experience.As much as it may be a little painful well worth a quick 30-40 minutes.Suzy made this one of the best experiences.r read more

If you've ever had any doubts about getting this done and looked around like I did, I promise you will not regret coming to see Suzi. I almost don't want to share how good she is so that I can still manage to get on her books. Years ago I had gone to a place that had been recommended to me and had an awful and painful experience. But Suzi is so incredibly talented, she talks to you to distract you from what is going on downstairs and before you know it it's over and you go home smooth as can be. read more

My go to wax wizard..!!.. It's a drive from where I live, but definitely worth the drive. She's professional. Quick. Makes you feel comfy and painless. She knows what she's doing. Walked out satisfied every single time. read more

Susan is GREAT! when you first walk into her studio is quite pleasant, easy to get to with street parking available. I was a bit nervous but Susan made feel at ease ; she's a natural at what she does . I love the fact that she tries to come up with services that are very difficult to find near by . I strongly agree with other reviews that she is clean,efficient,friendly and personable!! read more

Moving to a new place, I always have to do my research on where to get a good wax. With only one other review to make my decision, I took the chance and made my appt. Glad I did! Suzi was very welcoming and apologized right away for a wait that was only 5 minutes? She asked about my past waxing experiences, and made sure I was comfortable. I'll be seeing her for the next few months! =) read more

I went to Charmed Salon after being referred by my sister to get a Brazilian by Suzi. I must admit, I was a bit scared since I haven't ever gotten a wax before, but Suzi made the situation so quick and easy! She was done within 20 minutes, and the result is amazing!! She made my first experience as pleasant as waxing can get I'm sure (LOL), and I know I'll definitely be a returning customer. :) I've recommended her to several friends and would do the same for anyone who is looking for a great waxing experience. Oh, and $50 for a quick, thorough, and bearable wax is a DEAL for sure! read more

Too difficult to book an appointment here. I don't have a lot free time, so having some flexibility when making appointments is important to me. I was told they don't offer same-day appointments at all. Bummer. I was also told they'd check the books and call me right back. Little did I know, "right back" meant several hours later and I didn't even receive a call, but rather a text. Not the type of customer service I'd expect from a place with such good reviews. Thoroughly disappointed. read more

This was my first time at Charmed Salon getting a wax by Suzi. My experience was amazing. The salon was super clean, smelled really good. Suzi made me feel very comfortable and did an amazing job. She is very thorough, very professional and very welcoming! I would highly recommend booking with her and I look forward to my next appointment. Thank you Suzi!! read more

Hopefully their work is better than their customer service. Too bad I wont be finding out

This place is great, friendly people & a very relaxed ambience- exactly what I wanted!

Face down, ass up, that's the way we like to... wax? If you want every single teeny tiny hair gone from all possible crevices, then YES. Don't get me wrong, Suzi does not request all fours right away. You first get to relax face down, but when the time comes, you will indeed assume this position. Not a problem for me. Suzi is an expert waxer. Being a man I had to research like a madman for a place like this. Suzi was by far the most direct and responsive to my inquiries. She was quick and very professional.. read more

I went to charmed salon back in Aug. 2010 and the experience was amazing. I got a full brazilian wax, Suzi was fast and professional. I do admit it hurt but the results were awesome. I will defiantly be coming back for waxes in the future :) read more

I haven't even stepped foot in this place and they have already left a bad impression on me. What kind of business doesn't call a potential customer back? It's been over 24 hrs. since I've left a voicemail that follows the business instructions on the information required for a call back. C'mon, get your s**t together! read more

My first time at Charmed Salon. I was very impressed and highly recommend Suzi for all of your skin care needs! She is very friendly and reasonably priced. Looking forward to my next visit! read more

I just had my first Brazilian wax (front-only with hard wax) yesterday and it was amazing. Suzy was very nice and really helped me relax, she walked me through it all and made it a very pleasant experience. She is very meticulous about her work and makes sure she gets every single hair. It was surprisingly not as painful as I anticipated!! The pricing was great, and I will definitely go back again. read more

I was referred by a close friend and been hesitant to do a Brazilian wax (partial just did front). She's been seeing suzi for about 4years now I decided to go tonight for the first time and I will def do it again. Suzi most def makes.You feel super comfortable she's super talkative and doesn't make the session awkward while your sitting in front of her with your legs spread open. wShe's super fast and super clean and yes it hurt but wasn't as bad as I thought. I will def refer my friends to suzi. I'm glad I went. And the shop is cute and super clean as well. Which is great. And I love the fact we didn't even have to wait 1 minute she was ready and waiting for us read more

Absolutely wonderful!!!! Suzie is amazing, I love her work. I went to Charmed Salon for my first wax appt. (full legs and Bikini) this past week. I was pretty nervous but Suzie quickly made me feel comfortable. It was quick and not too painful. I enjoyed her and her Salon so much I decided to go back for 3D lash extensions, which I also love. I have 2 other appts. booked next week, one for make-up and the other for a facial and massage. I'm sure these will be just as enjoyable. Plus you can't beat 50% off all services for the month of March! Great prices for superb service. read more

Everyone always raves about this place so I went ahead and tried it Horrible experience so painful .the lady was rushing and did not know how to manage the pain ..I don't know if she was waxing in the wrong direction but it was painful to walk after. I know go to a lady on mchenry and she is Amazing! !!! read more

Let's face it: Laying on a table spread eagle and having someone rip hairs out is never fun, but Suzi makes it a way better experience than you think it's gonna be! The salon is downtown, easy to get to and I have never waited for more than 2 minutes. She is always on time, which is often rare in the beauty industry! Suzi is obviously a pro and moves quickly, but being sure to pay attention to detail. I am always happy with the results, feel totally comfortable in the setting and feel like I'm getting a great value for the service. If you know Ripon, it makes no sense that you can get the best brazilian in the valley here...but it's true. Won't go anywhere else. read more

I have been seeing Suzie for 2+ years. She is very professional and is not awkward whatsoever. She doesn't make you feel like you're spread eagle in front of her. Definitely worth my commute from Tracy, I would never go anywhere else. She is very accommodating when it comes to my crazy work schedule. She is great! read more

Second time waxing. Suzi is easy to talk to and makes you feel comfortable. The salon is clean and I really appreciate the reminder texts that she sends before you appointment. Will be back for sure. read more

I have to say this may be weird to say about someone who waxes you but it is always a lot of fun going to Suzi! The pain is very minimal and she rarely ever makes me wait except for a minute or two. I have been going to Suzi for years and I would recommend her, hands down! read more

The best thing about this whole painful waxing situation is that Suzi makes it go by quickly by putting you at ease in an awkward situation. She is so nice and friendly! Also, she is an expert at waxing! I am out of there within 20 minutes, which is great when you are getting a Brazilian, and she doesn't miss a single hair! I would recommend her to all my friends! To top it off, who can beat her price in our area?! $50 for a Brazilian! Thank you Suzi! read more

I have been coming here for 3 years now and I absolutely love it! Suzi has become a friend! She does great work and makes you feel so comfortable! I have recommended her to everyone I know for waxing! read more

I've been delighted with charmed for a year. I get Brazilians. Suzi Absolutely leaves no hair. The service is great being that only one person runs this place. Suzi is nice friendly and a wonderful waxer. I've never felt uncomfortable. And She sends reminders :) read more

Had to come back to charmed salon for my Brazilian wax. First time with Suzi and now back here again. Definitely making this my permanent place for waxing! Suzi is very nice and does an amazing job! She's quick, clean and excellent at what she does ...next appt. already scheduled (: read more

I was lucky enough to get a last minute apt for a eyebrow and lip waxing, it was so peaceful and relaxing I almost fell asleep, the lady did such a wonderful job. I couldn't have asked for a better few mins away from the craziness of Mom life. Very fast, easy and friendly. read more

I really don't understand any negative reviews, I've been going to this salon and the one in Roseville for 3+ years always seen before or at my exact appointment time. Suzi is very professional and takes pride in providing you with the best service. I would highly recommend her salons. read more

I was home visiting and needed a brazilian. She used both hard and soft wax and did an amazing job! Minimal pain and things are still smooth. I would highly recommend! read more

I went to Charmed 3 weeks ago and meet Suzi, I had a manzilian, with cheeks, crack and also my legs done. I have had this done at a couple places before, and have had them kind of complain about doing my legs, I am heavly tattooed so they have said that it is hard to see the hairs, lol, I told Suzi about this and she said that it would be no problem. She got right into business and started with my front side and legs. We had a very pleasant conversation and kept my mind off of the pain and was really good at getting all the hairs off of me, the ones that were left behind she stood there and plucked them out, by the time it came to rolling over and stick my butt into the air with legs apart I was totally comfortable with her doing her job....now mind me...I am a male and we have no problem dropping our pants for a very sweet and beautiful person, but even though Suzi is all of that and more, she kept it all real and did her job very professionaly and I am sure to ho back to her...GOOD JOB SUZI!!!! read more

The first time I scheduled an appointment, it was cancelled because the Esthetician had a migraine. I completely understood, but was taken aback because she didn't offer to reschedule me. I made an appointment about a week later for the next week. When I got to charmed salon, however, no one was there. I texted Susie, and she said she didn't know where Tess was. I didn't hear from Tess until two hours later, and then found out that apparently she didn't know she had an appointment with me. She rescheduled with me, and when I got to my appointment the next day, I was very nervous. It was my first Brazilian wax! IT WAS AWFUL. Pain level was high, but I knew it would be. The esthetician double dipped with the wax. Half way through she changed from soft wax to hard wax. Then, she would reuse the wax several times in order to get the remaining hairs. She didn't put oil on my skin to remove the wax. Instead she put aloe Vera and baby powder on, which, when combined with wax, turns into cement. She missed quite a few areas. So those hairs had baby powder-aloe vera-wax cement all over them. I was not happy at all. The whole experience took over an hour, which I take partial responsibility for. I asked her to pause quite a bit because of the pain. I'm not happy with the overall job, nor am I happy with the communication between the two estheticians. Not communicating to each other what their appointments are is SO unprofessional. I wanted to leave a good review, but a good review wouldn't be an honest or a fair one. read more

I don't really feel that I need to write a review for Suzy because her work speaks for itself but I feel it's important for people who might read some unfair and baseless reviews to really hear from some of her long-term clients not just those who don't have experience with getting waxed by a professional or might have had one bad experience. I've been getting Brazilians for over 10 years, before everyone was doing it. I've only been waxed by four people, two long term (4+ years) and two were due to my search for my "forever" waxer. As generally in life, you shouldn't go spreading your legs for just anyone, they have to be special to get me to drop my panties. :) Anyhow, so I've been going to see Suzy since she opened her Ripon location, I think I might have been her first (or one of her firsts) in Ripon. I was new to the area and had tried two other ladies in Modesto that just didn't cut it. I previously went to the same person for years in Fresno and was about to settle with just driving to Fresno for my Brazilians and then Suzy came into my life. Meant to be I know. She's excellent at what she does, aside from getting waxed by her I've also had her do my facials. She makes you feel comfortable, which is I'm sure not that easy when you're staring at vaginas all day. And if I you don't like something you just speak up and she accommodates. Also, if you have been getting waxed for a while, you know there are certain times, because of hormones or whatever (like when you're PMSing) that waxing will hurt like hell even if you've been doing it forever. I know this, that is why I avoid getting waxed anywhere before my period. So give it a try if you haven't already, wait until after your period, go to Suzy and you'll never look back. read more

Suzi was amazing!!! I had an amazing experience at Charmed Salon. She was professional, friendly, and awesome at completing the service I asked for. I already have my next appointment booked and am excited to keep working with her. She uses the best wax I've ever encountered making the process far more comfortable than other salons I've ever gone to. I'm excited to become a long term customer. She's FANTASTIC!!! Highly recommend. read more

Got a brazilian from here last week. Love this place. Always accommodating and able to make a last minute appointment. I even drove to Roseville location once because I only trust Charmed to do my waxing. read more

This was my very first time today getting a Brazilian wax i drove 45min becuz i read reviews lol suzy was great she is completely down to earth doesn't make you feel uncomfortable at all...witch is a big deal when someone you barley know is looking at you in those positions lol but it was fast and as expected had some pain but what do u think your doing??lol...she will be in my phone as WAX NINJA lol becuz she was fast and didn't hesitate at all...:) witch was awesome..because the worst thing you can do when u wax is hesitate..THANK YOU girl I will be telling all of my friends :) read more

I am so happy I chose this place. Suzi, the owner, gladly set my appointment even with such short notice I had given her. Right before we started I was a little anxious but as soon as Suzi started talking I felt like I was talking to my best friend.. and the waxing was over before I even thought about glancing at the clock! This was my second wax (my first was over a year ago and I couldn't finish because it was so painful). At Charmed, the pain was definitely bearable(I got the brazilian) and the quality is absolutely worth the price. EVERY little hair is gone and the brand new "smooth" feeling lasts at least a solid week. I recommend coming to this place if you want quality and comfort for affordable pricing. Thanks Suzi, I will be returning! :) read more