We made a HUGE mistake by going with Kennedy's for our new pool filter. First of all, when they…read morefirst came out, we wanted them to help assemble and start it up for us. They could only assemble it but couldn't do anything else because of the way the old filter basket fit through the deck--we had to remove some boards on our own to get everything to fit just right. Fine, we did as they asked us. We asked them to please come back and see that we had everything cut right, fit, etc and please make sure everything is in proper working order before we do anything else. They never came back. We called a few times and patiently waited over 2 months---keep in mind we paid for the whole startup in May which included the new filter plus installation. Had we known we had to do everything on our own to begin with, we would have just gone and picked it up ourselves. Fast forward 2 months---we now have a leak in the pump seal between the motor and the filter! The whole reason we wanted someone out here to help us in the first place was so this didn't happen. So we cleaned out the cartridge, rinsed everything out---they finally come out to fix the pump seal and they wind up jamming the cartridge back into the filter so that it now won't come out, and was all all bent. We wound up having to the whole center piece out with the cartridge and return to Kennedy's at 7am before anyone went out on call because nobody would come to our home to fix this--they denied ever doing this and said they never touched our filter. WE HAD THE CARTRIDGE CLEANED OUT AND ON THE LAWN WHEN THEY ARRIVED---THEY JAMMED IT BACK IN AND DAMAGED IT. We spoke to both receptionists about this and were met with denial and them placing the blame on us, as if we made all this up! They were less than friendly or understanding. Kennedy's did replace the cartridge they damaged at no cost--and that is why they are even getting 1 star on here. 2 weeks later, the pump seal has blown again--we called back and they refused to even offer to come out to check it for us, saying we needed to unhook everything from the filter and bring it in ourselves. Again, they were confrontational on the phone, and not willing to accept responsibility for their lack of quality control. A brand new filter should work for more than a few weeks at a time! Each time they have been out, something else has subsequently happened. (Incidentally, we called another company about this and they said no problem--we'll get someone out to look at it). Furthermore, they charged us $171 for less than 30 minutes on a $19 part--and the job not done correctly. When I spoke to the receptionist on the phone the last time--I asked her how they could not stand by their name--she assured me they did--and I said if you cared enough about your customers you'd send someone out to help us fix what should not have needed to be fixed in the first place---we will NEVER recommend Kennedy's to anyone nor will we ever go back there. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!

Beware!!! I needed a new motor for my hot tub. They did not have it on hand so they ordered it in…read morefor me. ($350) Being leary I specifically asked if I could return it if it wasn't the right one. They told me I could. I returned to the store the following week ( I live 25 minutes away ) because it had to be delivered to the store. It looked right so I took it home again asking if it was returnable and they said it most definitely was. My husband put it on the tub but it stuck out so far that we could not put the walls back on the tub. I returned it the next day prepared to just buy a new tub and not fight with the old one anymore but when I got to the store they told me I in fact could not return the motor (are you kidding me?!!! and yes it was the same lady) I then told them that I was going to buy a new tub from them but not if this was how you treat your customers. They still refused to give me back my money for the motor that I asked twice if it was returnable. I asked the lady. Are you seriously going to let me walk away and take a huge loss on a new hot tub over a $350 motor that I was told I could return not once but twice so I left swearing to never return? Her answer was "yes I am". I am now stuck with a motor I can not use but I have an a brand new beautiful $11,000 tub that I bought elsewhere.I will never understand how a business owner can treat their customers with such little respect.

We have never had a bad experience with Johnsons. We bought a large propane stove from them and…read morethen a couple years later we bought a pellet stove from them. They are professional and polite people. When they have been to our home for anything, we have been happy with them. The installation people are wonderful. They may be a bit higher priced but I feel that's because the quality of the product and the employees is well above average and worth it. They have never been pushy or rude. ​

Okay so Johnson pool and spas ... You definitely can't tell by the name of this business but they…read morehave a seriously wide selection of fireplaces and pellet stoves. This is what brought me in there, I was in need of a pellet stove. So anyway, I stopped in one morning and talked to Kristen, for no other reason than she's the lucky one that was at the counter when I got there. She spent a good solid half hour with me answering lots of random questions I had about pellet stoves. I probably took more time with her than I should have however she didn't seem to mind so it was all good. I did go ahead and purchase my pellet stove from here and the experience was very good. Now I will be the first to tell you that I am not the easiest person sometimes to deal with and a lot of that is mostly because of my schedule. Instead of calling Kirsten on the phone to iron out the final details I did 90% of it by email as I work overnights and sleep when their store is open. This worked out pretty well as between her and Shauna they got back to me in the next day and I had my answer that evening when I checked email. I arranged for installation and was even able to talk them into having me install guys show up a little earlier than they usually would, once again because of my work schedule. They were pleasant and professional and got the job done in just a couple hours. I have only had the chance to burn the stove a couple of times since having installed however I am very happy with it and would definitely recommend Johnson's pool and spas if the need arises. I am still waiting on delivery of 3 tons of pellets however I don't foresee any problems or difficulty with this is why I'm posting this review now. In addition to the installation they also come out every year if you require it to clean your stove for the next season, and I fully plan on calling them for this because, well I'm just that lazy.

Went there looking for a pool. Tried asking, I believe it was the owner, information about…read morepackages, types of pools, etc. I was told to look online. Will be taking business elsewhere

Really wanted to buy my hot tub from them , you know local business, but went in and dealt with…read morefrank , i guess he's the owners brother.he told me all about it and seemed like he was knowledgeable,but my trust and belief in him began to dwindle over the week we spoke as everything he told me began to change , the price, the terms , and the year of the hot tub also the hot tub i was buying, i was told it was salt water ready and then when we finally reached a deal i could live with he says ...oh by the way its new but a 2023 model not a 2025 and is not salt water compatible.....what a total waste of my time. Sales people should have a clue what they are selling and not just try to baffle customers with bullshit....i know your time is

Just go elsewhere. The retail/front house folks are fine, though they do oversell chemicals at…read morejacked up prices. The real issue is the service/back house folks. David is not to be trusted, period. If you can even get a return call (which is unlikely), you will pay double what you were quoted. He is rude, unprofessional, and lies to cover his tracks. This company as a whole is also not interested in any form of customer service and don't care about losing business. There are much better options out there. Avoid this place.

Worst company ever. If you buy a pool or hotub from them and anything happens you cannot get ahold…read moreof them.

A few summers ago we made the decision to have an in ground pool built by Precision Pool and Spa…read more It was a great choice. We love our pool and use it every day in the summer. We've found that the sun-shelf is a perfect place to sit back and relax as we watch the sunset each summer evening. The team at Precision are so helpful and efficient when they service the pool for the opening day and in early October when it's time to close it for the season.

Precision is truly as good as it gets! From the minute Dave Cox owner of Precision Pool and Spa…read morestepped into my home I knew he was the person to build my pool. The service is incredible! Dave took care of EVERYTHING, I sat and told him exactly what I wanted and so delivered it and more, he had my back! My pool is SPECTACULAR, I feel like I am at a high end resort! THANK YOU Dave, Danelle and their AMAZING TEAM for taking such good care of me and standing behind your amazing products and service.

These folks are fantastic. Stacey is always communicative and available! The whole family rocks! I…read morebought my bullfrog from Valley and I couldn't be happier. They have always made sure I am scheduled before the end of season and do what they say they are going to do. Total pros. Highly recommend!

We're definitely fans of Valley Pool. It's conveniently located at the bottom of the highway and in…read morea pretty smart area given the number of pools around here. Extra points for a super friendly staff that never try to oversell you pool crap, which is very easy to do. We've always had prompt and honest treatment here, and a very blue pool to boot. Great work!

I ordered a custom pool cover from Mike. Easy to deal with and the price was fair. Everyone there…read morewas very pleasant to deal with. Very friendly and I think the prices are good.

From the owner: Custom Pools and Spas by DeRichie Inc. provides swimming pool and hot tub service to the…read moreCarbondale, PA area.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Always very helpful and knowledgeable. Make sure you sign up for their customer program. I always…read moresave a few dollars just buying normal stuff that I need for the hot tub or pool.

I highly recommend Leslie's for your pool equipment and supplies. Stacy, the store manager, is…read morevery knowledgeable and personable. She is very customer service oriented and makes sure that your visit to her store is a pleasurable experience.

Teagle is by far the best Fitness Center at Cornell. It is conveniently located, has a swimming…read morepool and has two floors creating a great cultural split for working out. The top floor is dedicated to machines (cardio and isolation resistance training) and the bottom floor is dedicated to Olympic lifts, free weights, and bar weights. So naturally the top floor is friendly for people of all body types; people don't have to worry about being intimidated, judged, or having to deal with meat-head behavior (like excessive grunting). The bottom floor is where the intense (potentially aspiring) muscle men and women go, and they don't have to be bothered by people who are less intense about excercise than them. The gym does get crowded, but far less than Noyes or Helen Newman. I have never had to wait for a treadmill longer than 1 hour here. Most of the time you can sign up for a spot within 30 minutes of your arrival, so you can comfortably do a little resistance training before your cardio workout without waiting endlessly afterwards (like you have to at Noyes).

This is the largest athletic building on campus for non athletes. There is a pretty nice swimming…read morepool, a room that holds yoga and other classes, a free weight gym and a cardio / weight training equipment room. Teagle is conveniently located on campus, so students and staff can go better classes or right after class. The only negative of the building is the locker rooms. They are pretty outdated and several of the toilets and sinks are in pretty bad shape. The locker rooms could use a renovation. As far as the workout facilities though, there is a large range of equipment and plenty of space.