Cancel

    Open app

    Search

    Johnson's Pool & Spas

    3.8 (13 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

    Services - Johnson's Pool & Spas

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    7 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Water delivery

    Johnson's Pool & Spas Photos

    You might also consider

    Recommended Reviews - Johnson's Pool & Spas

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Janice J.

    Janice J.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay S.
    73
    3
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Janice J.

    Janice J.

    Thank you Dan. We look forward to working with you again!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Janice J.

    Janice J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Audra M.

    Audra M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Excellent customer service, beautiful showroom, personalized caring staff and service. Thank you Johnson's!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Johnson's Pool & Spas

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Kennedy Pools & Spas

    Kennedy Pools & Spas

    (2 reviews)

    We made a HUGE mistake by going with Kennedy's for our new pool filter. First of all, when they…read morefirst came out, we wanted them to help assemble and start it up for us. They could only assemble it but couldn't do anything else because of the way the old filter basket fit through the deck--we had to remove some boards on our own to get everything to fit just right. Fine, we did as they asked us. We asked them to please come back and see that we had everything cut right, fit, etc and please make sure everything is in proper working order before we do anything else. They never came back. We called a few times and patiently waited over 2 months---keep in mind we paid for the whole startup in May which included the new filter plus installation. Had we known we had to do everything on our own to begin with, we would have just gone and picked it up ourselves. Fast forward 2 months---we now have a leak in the pump seal between the motor and the filter! The whole reason we wanted someone out here to help us in the first place was so this didn't happen. So we cleaned out the cartridge, rinsed everything out---they finally come out to fix the pump seal and they wind up jamming the cartridge back into the filter so that it now won't come out, and was all all bent. We wound up having to the whole center piece out with the cartridge and return to Kennedy's at 7am before anyone went out on call because nobody would come to our home to fix this--they denied ever doing this and said they never touched our filter. WE HAD THE CARTRIDGE CLEANED OUT AND ON THE LAWN WHEN THEY ARRIVED---THEY JAMMED IT BACK IN AND DAMAGED IT. We spoke to both receptionists about this and were met with denial and them placing the blame on us, as if we made all this up! They were less than friendly or understanding. Kennedy's did replace the cartridge they damaged at no cost--and that is why they are even getting 1 star on here. 2 weeks later, the pump seal has blown again--we called back and they refused to even offer to come out to check it for us, saying we needed to unhook everything from the filter and bring it in ourselves. Again, they were confrontational on the phone, and not willing to accept responsibility for their lack of quality control. A brand new filter should work for more than a few weeks at a time! Each time they have been out, something else has subsequently happened. (Incidentally, we called another company about this and they said no problem--we'll get someone out to look at it). Furthermore, they charged us $171 for less than 30 minutes on a $19 part--and the job not done correctly. When I spoke to the receptionist on the phone the last time--I asked her how they could not stand by their name--she assured me they did--and I said if you cared enough about your customers you'd send someone out to help us fix what should not have needed to be fixed in the first place---we will NEVER recommend Kennedy's to anyone nor will we ever go back there. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!

    Beware!!! I needed a new motor for my hot tub. They did not have it on hand so they ordered it in…read morefor me. ($350) Being leary I specifically asked if I could return it if it wasn't the right one. They told me I could. I returned to the store the following week ( I live 25 minutes away ) because it had to be delivered to the store. It looked right so I took it home again asking if it was returnable and they said it most definitely was. My husband put it on the tub but it stuck out so far that we could not put the walls back on the tub. I returned it the next day prepared to just buy a new tub and not fight with the old one anymore but when I got to the store they told me I in fact could not return the motor (are you kidding me?!!! and yes it was the same lady) I then told them that I was going to buy a new tub from them but not if this was how you treat your customers. They still refused to give me back my money for the motor that I asked twice if it was returnable. I asked the lady. Are you seriously going to let me walk away and take a huge loss on a new hot tub over a $350 motor that I was told I could return not once but twice so I left swearing to never return? Her answer was "yes I am". I am now stuck with a motor I can not use but I have an a brand new beautiful $11,000 tub that I bought elsewhere.I will never understand how a business owner can treat their customers with such little respect.

    Fingerlakes Pools and Spas

    Fingerlakes Pools and Spas

    (3 reviews)

    I have had the same problem with getting a technician to come out to look at my spa. He's texted me…read morethat he would come on Thursday and didn't show up. He never called and never texted me back. I've left messages with Finger Lakes Pools and Spas no one calls me back. I've given them a lot of business over the years because I have a pool and a spa and I buy all my supplies there. I am very frustrated with this company.

    We bought a hot tub off these guys a couple years ago always got my chemicals and filters from…read morethem well about 2 weeks ago we started having a problem with the hot tub so my wife called them to schedule a repair and left a message but got no return call from fingerlakes so she stopped in the store the counter guy said he would have the technician call her but no one called so she stopped in the store again and the counter guy said hed tell the tech she stopped in meanwhile my wife told the counter guy the problem and he told her she may want to call the manufacturer it may be under warranty !!! We bought it from fingerlakes and this is the runaround my wife has gotten the counter guy should of been able to look it up for my wife to see if said part is still under warranty and schedule a repair but no they just keep giving her a runaround needless to say this business owner does not care about customer service sold the hot tub and absolutely no service after the sale !!! I will neverbuy ANYTHING from them again meanwhile i will just order the part from amazon and repair it myself !!

    Johnson's Pool & Spas - hottubandpool - Updated May 2026

    Loading...
    Loading...
    Loading...