I had a very good experience at our late Saturday evening visit. A great massage but It's…read moreunfortunate it wasn't great service overall for the steep price. We likely were their last massage of the day. We arrived early and mentioned it was our first time. The lady from the front showed us to the sunroom and locker room and personally showed me to my locker. She did not mention there is a sauna available without a special reservation. I unfortunately didn't see anyone around after our service to ask. I asked afterwards when we paid . This was quite disappointing, considering there's no hot tub for relaxing before a massage other than sitting in the sunroom on the lovely warm salt lamp for your feet. The massage was great. Be sure to ask for the scalp massage. The menu said online that with the 80 minute massage it was included, but I didn't receive one. I did ask for targeted service (neck etc) so perhaps that replaced the time. Enjoy post service bubbly in your robe in the sunroom! TLDR: ask for sauna location if you're unfamiliar. Consider booking before 5pm for best service.

Overall 10 out of 10! I scheduled a Swedish massage online and, 2 days later, was met with a warm…read moregreeting by the receptionist. She escorted me to the changing area, provided me with a robe ( so lucious you could melt into) & comfy slippers, then directed me towards the sunroof where I waited for my esthetician Amy. When I got to the treatment room, it was meticulous and fresh, what a 5-star experience should feel like. Amy is experienced. An absolute gem. As a wellness enthusiast, I have had massages from my local spa to the talents at the Ritz-Carlton spa's, and all over. I would rank Amy at the top! Willowbrook Spa is located on the property of The Lake House Resort in Canandaigua, NY. I will certainly schedule another appointment when I visit the property again! Thank you for making my experience memorable!

Daisy has been doing my hair, nails, massages for over 30 years! I have moved out of State, but I…read morealways see my girl! She has a new and exciting team with her! Nicole did a fantastic job with my facial! Just what I needed to relax during a stressful journey back home! Go see Daisy!

We spoke with Daisy about bridal party hair and makeup services for the morning of my daughter's…read morewedding. Daisy was just wonderful, so knowledgeable, so completely committed to doing an excellent job coordinating everybody and everything, using her experience in the industry to manage every detail to protect the bride from any pre- wedding stress. Daisy was beyond our best vision of this service. We can't wait for her to manage these services for us on my daughter's wedding day.

Wendy is phenomenal. She is the best massage therapist and I see her regularly. She has been…read moreworking on my shoulders and neck. I can certainly feel a difference. She is one of the kindest people as well, and truly listens to you and what you need worked on. Plenty of parking outside of Amaezing.

While vacationing in Canandaigua recently, I had the best massage…read moreever by Wendy. She is very knowledgeable and highly skilled in assessing problem areas. She also has a very clean and professional establishment. I would highly recommend her and can't wait to return to the area for another appointment with her.

Great couples massage with hot stones, and easy to schedule. Light or deep massage pressure based…read moreon client's requests.

Went here with my fiance for a 60 minute foot massage spontaneously and we're SO pleased. The man…read moreand woman doing our massages were so very sweet and kind and made the experience so wonderful. Massage included a foot soak, quick shoulder massage, very thorough leg and foot massage with warm blankets and very comfortable chairs followed by warm stones ! Will DEFINITELY be returning to this place.

My husband took me for a Mother's Day pedicure the day before Mother's Day and they were packed!!…read moreThey took us right on time (he made appointments) and service was nice, friendly people. I left happy with my pedicure but my tech was rushing and not nearly as thorough as my husbands tech! I got her name and will be sure to ask her next time. They have nice spa music playing for a relaxed vibe. Already scheduled to go back for a manicure!

Welcoming environment. Fair prices with a really nice crew! Always happy with the result, I do a…read morebasic color (no art).

Came here to get my hair done by the best! Amanda Parker is truly master of her craft! I have had…read moremy hair dyed and lightened at many other places and the texture is always noticeably damaged, this is NOT the case when I get my color done with Amanda. She knows how to maintain the integrity of my hair in the best way! I know I am in good hands when I sit in her chair. This salon also offers massage and nail services! I am very excited about the new Bombshell Salon!!!!!!! I would recommend this place a thousand times over.

Amanda was great. My husband says it's the best haircut I've had in years. The proof is that I can…read morestyle it myself and it looks good! I'm terrible at hair, generally, but this cut is really well done and easy to maintain.

Very knowledgeable and an expert on relieving muscle tension. I feel so much better after David…read moreworks out my knots!

David is fantastic at what he does. I have years of sports injuries, including a lower spinal…read morefracture, that plague me to this day and David has curated numerous routines to help relieve me of much of the ongoing pain. He always starts every session asking if anything has been particularly bothersome as of late, or if there are any areas I feel need extra attention. When he works on you, you can sense that this is someone who truly knows what they are doing. For me personally, his massages are part tension relaxation and part assisted muscle stretching, which I need desperately. When he massages me, we both gain an understanding of where I carry much of my pain and after he works out much of the rigidity of my more stressed muscles, he is extremely insightful with various stretches to preform to help relieve much of the tension. I can tell you from experience, if you follow his stretching tips, you'll feel the difference! Overall, David is great at what he does and can tailor a massage to your specific needs. As a former athlete, he's really helped all of my old injuries and I'm extremely grateful to be able to work with him.

On a recommendation from a friend, I made a last minute appointment for a fill & polish after…read morecoming back from vacation. Never been here before. The person on the phone was very friendly and helpful. I ended up having Katrina do my nails (who happened to be the very nice person on the phone). The salon was bright & clean, and everyone was welcoming. Katrina did a great job on my nails. She was meticulous about the length and the shape, and tat the end, they were perfect (although she said there was no such thing). Loved the color too. Thank you!

Rude and overpriced , I've been going here for years and the quality + customer service has…read moredecreased while the price has increased. I deleted my exceptional review along with the pictures, because of how disappointed I am with the customer service.

I have been a client of Genevieve's for almost 4 years now. When I first met her, she came to my…read morehome as a surprise birthday present. She was kind and very professional as she set up her bed. She really brought the spa feel to my home. I broke my back and neck some years ago and I have rod fusions in my neck from C3 to C6 and low back cage fusions at L5 S1. I was always in a lot of pain, and it was hard for me to do a lot of things. Genevieve is very knowledgeable with muscle structure and was good to explain when I asked questions. After my hour session, I was amazed how good I felt! I had to ask her back! Hard to believe that it's been almost 4 years that she's been coming to my home once a week! She has helped me in so many ways and made my quality of life so much better! Thank you Genevieve!!!!!

From the owner: Experienced massage practitioner with a gentle touch. Come to my office or let me bring my massage…read moreto you. Mobile appointments available