I had a very good experience at our late Saturday evening visit. A great massage but It's…read moreunfortunate it wasn't great service overall for the steep price. We likely were their last massage of the day. We arrived early and mentioned it was our first time. The lady from the front showed us to the sunroom and locker room and personally showed me to my locker. She did not mention there is a sauna available without a special reservation. I unfortunately didn't see anyone around after our service to ask. I asked afterwards when we paid . This was quite disappointing, considering there's no hot tub for relaxing before a massage other than sitting in the sunroom on the lovely warm salt lamp for your feet. The massage was great. Be sure to ask for the scalp massage. The menu said online that with the 80 minute massage it was included, but I didn't receive one. I did ask for targeted service (neck etc) so perhaps that replaced the time. Enjoy post service bubbly in your robe in the sunroom! TLDR: ask for sauna location if you're unfamiliar. Consider booking before 5pm for best service.

Overall 10 out of 10! I scheduled a Swedish massage online and, 2 days later, was met with a warm…read moregreeting by the receptionist. She escorted me to the changing area, provided me with a robe ( so lucious you could melt into) & comfy slippers, then directed me towards the sunroof where I waited for my esthetician Amy. When I got to the treatment room, it was meticulous and fresh, what a 5-star experience should feel like. Amy is experienced. An absolute gem. As a wellness enthusiast, I have had massages from my local spa to the talents at the Ritz-Carlton spa's, and all over. I would rank Amy at the top! Willowbrook Spa is located on the property of The Lake House Resort in Canandaigua, NY. I will certainly schedule another appointment when I visit the property again! Thank you for making my experience memorable!

David is fantastic at what he does. I have years of sports injuries, including a lower spinal…read morefracture, that plague me to this day and David has curated numerous routines to help relieve me of much of the ongoing pain. He always starts every session asking if anything has been particularly bothersome as of late, or if there are any areas I feel need extra attention. When he works on you, you can sense that this is someone who truly knows what they are doing. For me personally, his massages are part tension relaxation and part assisted muscle stretching, which I need desperately. When he massages me, we both gain an understanding of where I carry much of my pain and after he works out much of the rigidity of my more stressed muscles, he is extremely insightful with various stretches to preform to help relieve much of the tension. I can tell you from experience, if you follow his stretching tips, you'll feel the difference! Overall, David is great at what he does and can tailor a massage to your specific needs. As a former athlete, he's really helped all of my old injuries and I'm extremely grateful to be able to work with him.

Very knowledgeable and an expert on relieving muscle tension. I feel so much better after David…read moreworks out my knots!

I started coming to Deidre just shy of a year and a half ago and it has been a game changer for me…read more I have scoliosis and always suffered from chronic back pain and about once every year or so I would wind up in the emergency room from my back spasming so bad that I would be unable to walk. I made the decision 3 years ago that instead of taking any medications or winding up the emergency room that I would see a massage therapist. I have experimented with people over the years in different areas I have lived and nobody comes close to what Diedre does. She specializes as an orthopedic massage therapist, but also does lymphatics and ankyloglossia (tongue tied mainly in children). Since I have started seeing Diedre, I have not wound up in the emergency room for my back spasms ever. During this covid pandemic when she was shut down for months my back could feel the difference and it was the first time I had to take a muscle relaxer a couple times in years. I have an extremely high pain tolerance, and have had most massage therapists say its strange how deep they can go without it hurting me while they are doing it. Diedre does deep tissue massage but in a way where you don't feel like you were beaten the next day while working out more kinks/knots then the people who use their elbows to do the same thing. Lastly, she does this service in her home and has the most amazing and friendly dog ever. I don't know how you could walk away not smiling when you see him and experience Diedre's warm personality. I waited so long to write this review because I was afraid if I told everybody how amazing she is I would never be able to get an appointment. If you have been debating where to go this should be your first stop in the area

From the owner: Therapeutic Massage with advanced training in Medical Massage, Orthopedic Massage, Deep Tissue /…read moreNeuromuscular / Triggerpoint Therapy, and Lymphatic Drainage. I really listen, then thoughtfully and honestly tailor a massage to support you.

I have been a client of Genevieve's for almost 4 years now. When I first met her, she came to my…read morehome as a surprise birthday present. She was kind and very professional as she set up her bed. She really brought the spa feel to my home. I broke my back and neck some years ago and I have rod fusions in my neck from C3 to C6 and low back cage fusions at L5 S1. I was always in a lot of pain, and it was hard for me to do a lot of things. Genevieve is very knowledgeable with muscle structure and was good to explain when I asked questions. After my hour session, I was amazed how good I felt! I had to ask her back! Hard to believe that it's been almost 4 years that she's been coming to my home once a week! She has helped me in so many ways and made my quality of life so much better! Thank you Genevieve!!!!!

From the owner: Experienced massage practitioner with a gentle touch. Come to my office or let me bring my massage…read moreto you. Mobile appointments available

Wendy is phenomenal. She is the best massage therapist and I see her regularly. She has been…read moreworking on my shoulders and neck. I can certainly feel a difference. She is one of the kindest people as well, and truly listens to you and what you need worked on. Plenty of parking outside of Amaezing.

Wendy gave me my first massage and it was beyond my expectations. I have bad shoulders and she…read moreexplained what to expect before and during the massage. I felt improvement in my shoulders immediately as well as the rest of my body. I will be returning in the future and I would give her 10 stars if I could!

Came here to get my hair done by the best! Amanda Parker is truly master of her craft! I have had…read moremy hair dyed and lightened at many other places and the texture is always noticeably damaged, this is NOT the case when I get my color done with Amanda. She knows how to maintain the integrity of my hair in the best way! I know I am in good hands when I sit in her chair. This salon also offers massage and nail services! I am very excited about the new Bombshell Salon!!!!!!! I would recommend this place a thousand times over.

LOVE Amanda! She listened to me and cut my hair exactly the way I envisioned. This is the best hair…read morecut I've had and she has definitely made a regular customer of me!

I had an amazing experience receiving a Better Than Botox facial with Bella. The spa was clean and…read moresoothing, and I loved the outcome of my facial. She asked me if I needed any products as opposed to telling me I do and when I said I needed a moisturizer, she recommended one that was reasonably priced and effective. I booked another facial immediately after finishing this one. 10/10 recommend!

Deceptive Pricing and Poor Service at Your Salon!! Hey, I…read morewalked out of there on Saturday feeling ripped off and furious. Met with the owner on Friday was quoted one price, however after arriving on Saturday to start the process the price changed to double the amount. I showed Diane (stylist) a picture of what I wanted my hair to EVENTUALLY look like. I know from talking to Michelle (owner) on Friday that it was going to take at least two sessions, price was told to me $225-250. I was quoted by Diane on Saturday 155.00 just for bleaching my hair, if i then wanted baby lites in, it would be 3 something!!! What exactly is 3 something, is that an amount they decide they want to charge you after already pricing you something completely different?? I felt like I was being scammed and taken advantage of. I asked the stylist to rinse off the bleach , I paid, which I should have just let them call the police and deal with it in court, but I paid 140.00 to walk out of the salon with orange hair. Michelle (owner) called and before I said anything I wanted to hear what they told her, of course it didn't match up and it wasn't just because I was there and witnessed it, but I recorder the session and definitely different than what was told to Michelle. Michelle said this isn't about money, but yet refused to refund my money but offered services in exchange. Would you really want a service done there not knowing if they will change the price on you unexpectedly? I did dispute the charge and will have to wait 30 days to find out. If you are a client or thinking of going there RECORD your consultation/service. NYS is a one-party consent state, you do not have to tell anyone you are recording them. Unfortunately, you can't trust anyone nowadays. I will continue to leave my reviews about this unpleasant experience!!

Shout out to Amy Kathryn at Canandaigua Hair Salon! She was…read morea wonderful stylist who understood exactly what I wanted / needed for my fine hair- which had been previously butchered by a razor wielding hair person... Thank you Amy for your talent and sympathy!!! I will see you again in about two months!

My husband has ALS and Amy was wonderful with him. He cannot talk and she was very patient with…read morehim. She did a great job!

This place was great. I went here for a massage. I've been looking for a convenient place in the…read morearea. I was pleasantly surprised! The staff was friendly and cordial. I went in the evening and they fit me in. I got a 30 minutes massage and it was one of the best ones I've gotten. I'll definitely be back, again.

my manicure was not only expensive, but it did not last longer than 7 days before it needed to be…read moredone. I thought the first time that maybe I did something, so I tried them again with the same result.

I have been coming to Anna for 5 plus years For massage therapy. I just left I had a 90 minute…read moremassage. Shes literally the best around. Give her a call you will not be disappointed!!!

I was desperate for a back massage for some low back tightness after a car accident and was able to…read morefind a same-day appointment here. If you're looking for a high-end spa experience, this place may not be for you, but if you need a back massage and don't mind a no-frills environment, I think they do a very good job. The individual booths are private. The massage itself is based on Eastern reflexology so it is different than a standard Swedish massage you may find elsewhere, but the technique still left me feeling relaxed and my back pain lessened after a 60 min massage. I'd like to go back soon to try out their foot massage as well. Edited to add that their prices have changed since past reviews. I paid $60 for the 60 minute back massage and there is 8% tax if you pay with card, but that's still a great price for an hour massage in this area.