Terrible shop that refused to service my bike!…read more I will be telling people to avoid this dumpster!

This place is bomb! Nate, Bill, Austin...the entire crew are just amazing…read more Moved to Charlotte 2 years ago and was looking for a shop to service my 2003 Ducati M620 Dark. Stumbled upon their site via Facebook and saw they had a shop full of ducs in their pictures, so I figured I give them a shot. Nate (owner) and Bill (shop manager) are just fantastic to work with, they know their bikes well, explain it in layman terms to me and are always friendly. They get the work done timely and their pricing is fair. Recently I've gotten the tank repainted and handle bars replaced. Nate even suggested some vintage decals and are now debating black gloss or white gloss on a matte black tank. We'll see. Not putting either on a freshly painted tank. If you are looking for a good quality shop with fair pricing. (None of that dealership crap!) Come here. There are always fun bikes inside the shop you'll appreciate to take a look at. Say hi to their shop cat too!

Took a friend's RS660 at CMP off T3 into the tire wall. I came from out of town (4hr drive) with a…read morebroken Aprilia RS660. Was at their door at 930 right when they opened. They got her all back together that morning and was good to go. All very friendly staff and even had a large ramp around back to load/unload. Great place. If I lived close I would come here for everything.

Review is for Tee's EuroCycle:…read more Purchased a 2024 Aprilia RSV4 Factory in Time Attack/Ultra Dark paint scheme. Kevin was so patient in the answering all questions, did a walk through of the bike's features, and was with me every step of the way during the process. Tee was also very helpful and informative as well. (Also was fun to chat a little about road racing too). Renan was super helpful and helped close out the deal and any loose ends. Tee's EuroCycle also offered a decent trade value for my 2020 Aprilia Tuono V41100 Factory. Not exactly what my original request for trade offer but much better than expected given I would have still needed to replace my trackday shagged tires for new rubber and an impending 12,500 mile service will soon be due in 2K miles. A wonderful experience for a high end Italian machinery at "Spaghetti Island." I recommend these guys and gals if you're in a market for an Aprilia, Vespa, MotoGuzzi.

Vvvvrooom...vroom vroom vroom....vvvrroooooommm…read more... Getting a headstart on planning my 2016 adventures and decided to see about knocking another item off my bucket list: Riding a motorcycle. Was greeted by a rugged cool MacGyver looking guy who delivered a private Motorcycle 101 crash course (pun!) as we walked the lot. He asked about my intended use and presented some hardcore but stylish options. Many styles & specs to choose from. The staff are friendly and aren't all up on you while you browse. The indoor showroom is small, but is well-organized so despite the room being packed, you get to walk around each one and inspect them. It was busy and there were a few test drives of some of the more recreational vehicles going on. Got a chance to see the joy of riding these vehicles up close. I'm in.

Don't Buy from these guys! Go to Winston Salem they're GREAT!…read more I spent over 26K on a New Can-Am Spyder RT-Limited (top of the line) and barely got enough gas to make it to a gas station. It couldn't have been checked out .....and it was suppose to be brand new. There were lights not working, The side covers weren't properly installed & as far as the new bike orientation when I picked it up....well lets just say no one showed me how to even adjust the radio & set channels for 3 weeks.... but hey "Read the Manual" BUT THAT IS THE GOOD NEWS!!!. Their parts department where I spent another thousand or so sold me a helmet that hurt my ears so badly I begged to swap it out. Then they canceled the helmet that I had ordered for my wife to match because (I latter found out) the helmet was being discontinued and was close out and her size was no longer available. So, not only could I not get a matching helmet for my wife....mine hurt so badly I had to go and purchase one somewhere else since they wouldn't make it good. There excuse was they couldn't take back helmets once sold...yet all internet companies give a 7 to 14 day return for fit and customer service.... and I had complained since the very first time I rode the bike home. So, how much do you have to spend to get good customer service....well it is obviously over $27,000.00 dollars. Except I went to the Can-Am dealer in Winston Salem who I didn't even buy the Can-Am from and they have taken care of my every need....long drive YES, but it is nice to be treated with respect. Oh! and when I called Can-Am to share my experience with them.... I get a call the next day from the dealer..... not to make good on the helmet.... or the gas.... or fixing my lighting issues, but to nicely blow me off and tell me they will be "sending me my tag" so " I won't have to return to their dealership since I felt they treated me so badly". Not a PROBLEM..... and I recommend no one else should either.

Staff is amazing, very helpful, and much more! They have almost everything you could need to start…read moreriding!

Outstanding experience! Friendly and very helpful staff (Harrison, Jake, Jeff), very fair value.read more

Worked with Romy (by the way 5 stars for that guy). He was pretty patient after weeks of phone…read moretag. Finally I came in and looked at some numbers but I knew what bike I wanted. Romy was very knowledgeable on sales deals how to get the numbers right to get me on a bike. I was able to squeeze in an exhaust to lessen the expense of adding it latter thanks to him and purchased the bike. Bought it on 4-09-26 The bike is awesome sales was great! The only wiff in the mix right now is I was told usually the exhaust takes about a week to arrive so if I put 600 miles on the bike I could knock out the service and get the exhaust on the bike to get right back on the bike. Of course I'm excited so I put 600 miles on in 4 days!!!... I called Romy, think that's who I should call, to schedule and make sure the exhaust would be there cause I was gonna bring it by on the 14th... but I should have called service to schedual the first service... also after just buying a car I thought first service is free especially on what I thought would just be a check up. But no Ducati does not run a program like that I was informed:/ but that's on me for assuming! Once I talked to service about the exhaust and service he was very helpful and gave me a date to bring it in. It's not this weekend or next weekend but shortly after which is a bit of a bummer. Knowing that I wanted to do both he wanted to check with parts on the exhaust arrival. 5 stars for service for listening and understanding what my goals were and squeezing me in. From what I understand April is a hectic bike repair season! Making sure I realigned my expectations I reached out to parts. In parts I spoke to Michelle ( 5 stars for her too!) Michelle went the extra mile and found my info, reached out to get in touch with the shipper, stepped over to Romy make sure everything is up to date. Called me back in literally 5 minuets and updated me that tracking was confirmed and the exhaust would be in when my check was scheduled! The whole team here is great but why 4 instead of 5? With all the hand offs in this environment. The team supported each other really well. But spending $37,000.00 buying add ons and shop time and strict manufacture specific maintenance intervals and delivery times. It sure would feel smoother to me, the customer, if sales just worried about sales, parts worried about parts, maintenance worried about maintenance.... I would have loved to have a dealership liaison or a transition person that would help keep expectations timelines and structure the handoffs from one department to another. In my opinion everyone I have interacted with has been happy, professional, realistic and forthcoming with good information! guys thank you!

Dangerous Mistake and Zero Accountability…read more I want to preface this with stating that Fairfield is top notch and a great sales person. This lies with whomever the manager is. I had a deeply disappointing, and frankly dangerous experience at Motorcycles of Charlotte. The same day I purchased my motorcycle from them, I discovered they had installed the wrong size front tire. They mounted a 110/90 tire when the bike clearly requires a 130/90, which is a major safety issue. While riding on the interstate just hours later, the tire came unseated, putting me at serious risk of injury. When I brought this to the shop's attention, the manager denied any responsibility, refused to replace the tire, and tried to blame me for supposedly hitting a pothole - something that absolutely did not happen. A tire coming off the bead on a brand-new purchase due to their installation error is not something to deflect or ignore. This wasn't a minor oversight, this was a life-threatening mistake followed by poor customer service and zero accountability. I strongly urge others to double-check everything if you choose to buy here, or better yet, take your business elsewhere. Your safety should never be compromised by negligence

Matt did an excellent job explaining is a very thorough and conscientious salesman. Thanks for…read moreyour service Matt.

Absolutely unacceptable experience…read more RideNow Concord has mishandled nearly every aspect of my Yamaha R3 purchase. I was given payment quotes that were more than 100% off from reality, which should never happen at a professional dealership. On top of that, the finance process was not explained clearly or honestly upfront. After completing the purchase, I was told I could pick up the bike, only to find out three days later (after I called them) that no paperwork had even been submitted. Nothing. No proactive communication, no transparency, no accountability. Because of their failure to do basic follow-through, what should have been a straightforward transaction has now turned into over a week of delay just to receive a bike I already purchased. This wasn't one mistake. It was repeated misinformation, poor process, and complete lack of urgency. If you value clear communication, accurate pricing, and competent handling of paperwork, I strongly suggest going elsewhere.

Very helpful staff, especially Jason. We had an unusual situation but everyone was patient and…read moreaccommodating. highly recommend.

Definitely got a good deal here. A big thanks to David for…read moregetting me a lower price than I was expecting. Thanks to Harry who made sure I knew the features and correct break in procedure and to Brad who made sure everything was perfect before I left. I'm 61, bought and sold more cars and bikes than I can count and can honestly say that this was the easiest financing process that I've ever been through. The surprises were all good ones and the staff were all very friendly and professional. I'm glad I found this gem, because none of the other 3-4 shops I spoke with could even come close. I had resigned myself to doing this with a personal loan to keep costs low, but they weren't having it and stepped up with a killer deal. I'm not to saying the other dealers were bad, just that Full Throttle was that good, so much better in fact. Buy here. Period. It's worth the trip

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

I've been looking for a scooter for a while now and my husband found this spot for us to visit…read more We were greeted by Tim, the owner, right away. We explained what we were looking for and he showed all the scooters he had that could suit my needs. He was so knowledgeable and friendly that I knew even though that was the first store we went I would buy my scooter from them. Later that day we visit others stores by none could beat the service Carolina Fun Machines Offers. I bought a wolf Islander and a helmet from them. They explained how everything worked and what documents to take to register my scooter. I am planning to keep my scooter for a year maybe 18 months and them switch it to a motorcycle. Guess from where I will he getting my motorcycle then? Carolina Fun Machines for sure!!!

Have enjoyed my two 150cc scooters since 2010. Always a great experience coming into the shop and…read moretalking to Tim!!!