Took a friend's RS660 at CMP off T3 into the tire wall. I came from out of town (4hr drive) with a…read morebroken Aprilia RS660. Was at their door at 930 right when they opened. They got her all back together that morning and was good to go. All very friendly staff and even had a large ramp around back to load/unload. Great place. If I lived close I would come here for everything.

Review is for Tee's EuroCycle:…read more Purchased a 2024 Aprilia RSV4 Factory in Time Attack/Ultra Dark paint scheme. Kevin was so patient in the answering all questions, did a walk through of the bike's features, and was with me every step of the way during the process. Tee was also very helpful and informative as well. (Also was fun to chat a little about road racing too). Renan was super helpful and helped close out the deal and any loose ends. Tee's EuroCycle also offered a decent trade value for my 2020 Aprilia Tuono V41100 Factory. Not exactly what my original request for trade offer but much better than expected given I would have still needed to replace my trackday shagged tires for new rubber and an impending 12,500 mile service will soon be due in 2K miles. A wonderful experience for a high end Italian machinery at "Spaghetti Island." I recommend these guys and gals if you're in a market for an Aprilia, Vespa, MotoGuzzi.

Vvvvrooom...vroom vroom vroom....vvvrroooooommm…read more... Getting a headstart on planning my 2016 adventures and decided to see about knocking another item off my bucket list: Riding a motorcycle. Was greeted by a rugged cool MacGyver looking guy who delivered a private Motorcycle 101 crash course (pun!) as we walked the lot. He asked about my intended use and presented some hardcore but stylish options. Many styles & specs to choose from. The staff are friendly and aren't all up on you while you browse. The indoor showroom is small, but is well-organized so despite the room being packed, you get to walk around each one and inspect them. It was busy and there were a few test drives of some of the more recreational vehicles going on. Got a chance to see the joy of riding these vehicles up close. I'm in.

Don't Buy from these guys! Go to Winston Salem they're GREAT!…read more I spent over 26K on a New Can-Am Spyder RT-Limited (top of the line) and barely got enough gas to make it to a gas station. It couldn't have been checked out .....and it was suppose to be brand new. There were lights not working, The side covers weren't properly installed & as far as the new bike orientation when I picked it up....well lets just say no one showed me how to even adjust the radio & set channels for 3 weeks.... but hey "Read the Manual" BUT THAT IS THE GOOD NEWS!!!. Their parts department where I spent another thousand or so sold me a helmet that hurt my ears so badly I begged to swap it out. Then they canceled the helmet that I had ordered for my wife to match because (I latter found out) the helmet was being discontinued and was close out and her size was no longer available. So, not only could I not get a matching helmet for my wife....mine hurt so badly I had to go and purchase one somewhere else since they wouldn't make it good. There excuse was they couldn't take back helmets once sold...yet all internet companies give a 7 to 14 day return for fit and customer service.... and I had complained since the very first time I rode the bike home. So, how much do you have to spend to get good customer service....well it is obviously over $27,000.00 dollars. Except I went to the Can-Am dealer in Winston Salem who I didn't even buy the Can-Am from and they have taken care of my every need....long drive YES, but it is nice to be treated with respect. Oh! and when I called Can-Am to share my experience with them.... I get a call the next day from the dealer..... not to make good on the helmet.... or the gas.... or fixing my lighting issues, but to nicely blow me off and tell me they will be "sending me my tag" so " I won't have to return to their dealership since I felt they treated me so badly". Not a PROBLEM..... and I recommend no one else should either.

Great service at team charlotte very informative about my bike in and out in good time great…read moreservice and hospitality thanks team charlotte

I have had these guys work on a couple of my bikes. They did a good job and the price was fair…read more They were super busy and it took a couple days longer than they said it would but at least they did it right. I would use them again.

Staff is amazing, very helpful, and much more! They have almost everything you could need to start…read moreriding!

Outstanding experience! Friendly and very helpful staff (Harrison, Jake, Jeff), very fair value.read more

Worked with Romy (by the way 5 stars for that guy). He was pretty patient after weeks of phone…read moretag. Finally I came in and looked at some numbers but I knew what bike I wanted. Romy was very knowledgeable on sales deals how to get the numbers right to get me on a bike. I was able to squeeze in an exhaust to lessen the expense of adding it latter thanks to him and purchased the bike. Bought it on 4-09-26 The bike is awesome sales was great! The only wiff in the mix right now is I was told usually the exhaust takes about a week to arrive so if I put 600 miles on the bike I could knock out the service and get the exhaust on the bike to get right back on the bike. Of course I'm excited so I put 600 miles on in 4 days!!!... I called Romy, think that's who I should call, to schedule and make sure the exhaust would be there cause I was gonna bring it by on the 14th... but I should have called service to schedual the first service... also after just buying a car I thought first service is free especially on what I thought would just be a check up. But no Ducati does not run a program like that I was informed:/ but that's on me for assuming! Once I talked to service about the exhaust and service he was very helpful and gave me a date to bring it in. It's not this weekend or next weekend but shortly after which is a bit of a bummer. Knowing that I wanted to do both he wanted to check with parts on the exhaust arrival. 5 stars for service for listening and understanding what my goals were and squeezing me in. From what I understand April is a hectic bike repair season! Making sure I realigned my expectations I reached out to parts. In parts I spoke to Michelle ( 5 stars for her too!) Michelle went the extra mile and found my info, reached out to get in touch with the shipper, stepped over to Romy make sure everything is up to date. Called me back in literally 5 minuets and updated me that tracking was confirmed and the exhaust would be in when my check was scheduled! The whole team here is great but why 4 instead of 5? With all the hand offs in this environment. The team supported each other really well. But spending $37,000.00 buying add ons and shop time and strict manufacture specific maintenance intervals and delivery times. It sure would feel smoother to me, the customer, if sales just worried about sales, parts worried about parts, maintenance worried about maintenance.... I would have loved to have a dealership liaison or a transition person that would help keep expectations timelines and structure the handoffs from one department to another. In my opinion everyone I have interacted with has been happy, professional, realistic and forthcoming with good information! guys thank you!

Dangerous Mistake and Zero Accountability…read more I want to preface this with stating that Fairfield is top notch and a great sales person. This lies with whomever the manager is. I had a deeply disappointing, and frankly dangerous experience at Motorcycles of Charlotte. The same day I purchased my motorcycle from them, I discovered they had installed the wrong size front tire. They mounted a 110/90 tire when the bike clearly requires a 130/90, which is a major safety issue. While riding on the interstate just hours later, the tire came unseated, putting me at serious risk of injury. When I brought this to the shop's attention, the manager denied any responsibility, refused to replace the tire, and tried to blame me for supposedly hitting a pothole - something that absolutely did not happen. A tire coming off the bead on a brand-new purchase due to their installation error is not something to deflect or ignore. This wasn't a minor oversight, this was a life-threatening mistake followed by poor customer service and zero accountability. I strongly urge others to double-check everything if you choose to buy here, or better yet, take your business elsewhere. Your safety should never be compromised by negligence

I had a great experience with Chris and Nick today at Ride Now in Concord…read more It took a little time and discussion to come up with a plan that worked for everyone, but in the end they were able to deliver an agreement that let me ride off with the specific bike I came for. The entire staff was welcoming and very friendly. They seemed very eager to answer all of my questions about the bikes and parts. They should all get a raise for their dedication to their work. The atmosphere was fun. Music on tap, big fanfare and bell ringing when you complete your purchase, a fun experience. I am glad I came here and would recommend anyone that's in the market to check these folks out. They have a big selection and if what you want isn't there, they can probably get it. Thanks again to the whole team at Ride Now.

Called to see about getting tires and service said I had to call parts to see if they have them…read more Called parts who said he had them but I had to call service to set an appointment but he said 2 tomorrow would probably be ok but he'd have service call me. No call. I called service and asked if I had a 2:00 appointment and was told no but come in anyway they can work me in. I went in and service said yes I did have a 2:00 appointment. Then the price I had been quoted was a little over $200 for 2 tires. It was over $300 with all the "extras" like tire disposal etc. Broken processes, no one bothers to talk to someone else and no one seems to be paid to care. I told service about my experience and I was told, "we get all the heat from dissatisfied customers. I understand, you just need to vent".

Jason Pinger and the crew at Full Throttle Powersports are awesome. We have bought 3 trailers and a…read moreset of jet skis from him. They are full of information and sale quality equipment. These guys have never been pushy on any of our purchases but always have been patient and helped us with any questions we have had. We highly suggest you see these guys for your trailer or Powersports needs... See Jason Pinger tell him we sent you.

Jason, David, Angel, and the entire staff at Full Throttle were great to work with! Very easy and…read moresmooth transaction. Looking forward to my new side by side! Thank you guys for a great experience!

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

Great service, lots of options, easy financing process! Made my first time being there very…read moreenjoyable. Great staff, owner is just a great person . Highly recommend

just horrible he sold my mmom some bull shit that don't work do not buy from here at allread more

Neil was great! On time and communicative when on his way. Great work done on my bike as well and…read moreis now running smooth as butter. Would highly recommend!

I can not say enough good things about this service. Incredible communication, quality work and…read moreextremely reasonable.