The best in Charlotte! Great work with fair pricing is the name of their game and they play the game well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew... read more

Editing to address the comment from the shop: It's not about mistakenly thinking the vehicle could be repaired; this is about the customer service received and no accountability from the business, plus extra damage done to my car. Frame damage was very obvious, especially to an expert, in the photos. And still, Mason, who was supposed to see this through, hasn't addressed me. In short, this shop may be sufficient for those referred through insurance or with minor cosmetic repairs, but the treatment I got as an out of pocket paying customer truly sucked, for lack of a better word. In short, the owner, Mason, brushed me off, and his techs will only work on cars they deem worthy. Don't blindly believe the hype on the good reviews. I have an older model vehicle that was badly damaged and couldn't be inspected in person. Despite this, the owner agreed to create an estimate from photos he requested and even said he would begin ordering parts. He was confident his shop could take care of the work. Just a few days later, he became unresponsive, ignoring several emails from me. I finally called, and he was still adamant that the work could be done and to just have the car towed in at "any time that is convenient for you" which happened to be on a Friday. When I called to check that the car had arrived, he was "working on the paperwork." On Monday when I went by to finalize things and sign the paperwork, I found out that, at some point, he'd decided the car was irreparable but failed to reach out to share this information with me. There were ample opportunities along the way to let me know this. By the way, Mason was too busy discussing classic cars with a couple of other customers to be bothered to even acknowledge me at any point in time, even though I was told he was the one in charge of my specific case. After being ignored for a good 20 minutes, another tech explained that there was nothing they could do for the vehicle. I asked how soon I needed to remove it from their yard, the answer was an apathetic "soon," as if I was the nuisance, even though the shop agreed to this. As supposed experts in this field, they should have had an inkling these parts would not be easy to find, first-hand, since they don't use salvaged parts (which I didn't learn until after the fact). Ultimately, I ended up having to tow the car back home on my own dime. To add insult, there's now damage to the back bumper which was fine before it went to their overcrowded lot. read more

Very dissatisfied. Car was supposed to be brought back after repair to Mazda of south charlotte but wasn't I had to pick car up at Mc clure collision it wasn't a good area and the smell of Pot in the air was awful at the dealer and the car had overspray on all the windows along with the hydraulics on the hatch door wasn't replaced nor was the wheel that received the impact. Andrew was very rude. I would never take my car there agin. People beware of this place it was very congested and no where to park and the place was dirty! Andrew said the hydraulics wouldn't have been damaged yet the hatch door had been moved with the impact picture of hatch included and I'll add they were a allstate cost wise shop which would figure why they are penny pitchers other photos of how bad damage was on the car at hatch door!! read more

I had gotten some quotes from other shops and McClure was near the top of the price list. This made me start to wonder why other places were less. Then I started reading the reviews. All of the other cheaper places were rated lower and countless people had some issue with the shop, either communication issues (not getting the work order written correctly), or more often, follow-up work to sub-standard work. I am a believer in you get what you pay for, and that was exactly the case here. McClure did a FANTASTIC job on my 8-year-old Nissan. It's an older car (by today's standards) and McClure made it look brand new! I had some self-inflicted dents (bad judgement) when backing up. Quarter panel was indented and tail lights were badly aligned. My car didn't even look the same when I got it back! I have nothing bad to say about McClure. I have no doubts I would have ended up paying more at the cheaper places to fix issues they missed or not included in the estimate. Working with McClure was a pleasure: Charlie was awesome and communicated al work thoroughly. He also "pushed the pencil" to give me the best price possible. Carlos was helpful in buffing out a scratch that was not part of the estimate. Shane was a miracle worker to detail my car to look so great. I would recommend this shop hands down. They are second to none. Thanks guys for a job very well done!!! read more

Did a really nice job fixing a dent in the trunk of my car. Wasn't sure it was possible and was very glad to not have to replace the entire door. I would have preferred a little more communication but they responded quickly when I did reach out about the status of the repairs. Overall, did a great job for a fair price and were helpful (and realistic) about what they could and could not help with! read more

This place is superb - I am so thankful we found McClure for repair of a vehicle involved in an accident this past spring. Some other body shops refused to work on it due to the extent of repairs needed but McClure was more than willing to do the work. My insurance company made things more difficult / complicated but McClure was extremely patient and understanding. Special shout out to Andrew and Yanela - they were wonderful to work with throughout the process. Cannot say enough good things about this place. They also stand behind their work, even helping with an exhaust sensor issue that arose just after the repair took place. Quality of work was also excellent, the vehicle looked near perfect after the repairs were completed. Would highly recommend! I would give 10 stars if I could. read more

I have (unfortunately) worked with McClure twice within the past year and each time they were very communicative and honest. All of them are so pleasant to work with and get everything done as quickly as they can while doing a phenomenal job. Hopefully i will not need to return but if i do i will absolutely choose them again! read more

I was recommended here for a simple weatherstripping repair on my car door. I called ahead to make an appointment just to be on the safe side. The gentleman that helped with me car was so friendly, helpful, and informative. I so appreciated the outstanding customer service and would recommend this place to everyone for their car needs. read more

Professional, honest, reasonable pricing, great work, great communication. I won't use anyone else. Highly recommend!!!

McClure's has helped me several times over the years with minor/major fender benders, scratches, paint jobs, etc. I would not recommend ANYONE else. Andrew is great! He always goes above and beyond to make sure you can be fit in, quick turn around and has even reached out to enterprise to help get me a rental car when needed at a very reasonable cost. I backed into a mailbox and my poor Volvo got the best of it...after McClure's was done (2 days time) you would have thought I just pulled off the Volvo lot it looked so good if not better than before! McClures is also very reasonable with their prices and helps out with the insurance aspect of it so you don't have to worry about it. They are a family owned/run business and it definitely shows when they are with their customers. read more

I had a great experience with McClure and would return again without hesitation...although I hope I never need to come back!! Andrew was wonderful to work with! read more

I unfortunately was involved in an accident that was not my fault resulting in pretty significant damage totaling $5,000 to my brand new SUV that I bought 9 months prior. I couldn't be happier with the results after McClure's body work! It was such a pleasure working with Stephanie and Mason. McClure has a lifetime guarantee on their work and they do absolutely amazing work! My car looks like new again and I would never take my car anywhere else. I would highly recommend using them for any body work needs as they are extremely helpful, knowledgeable, and their work speaks for itself! read more

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Just had my son's car fixed and worked with Andrew. They did a great job! Andrew walked me through the process and explained everything clearly. I've used their repair services for 4 of my cars over the years. Never had a problem with the results on any of the cars. read more

I had a great experience with McClure Collision Center! I was just passing through Charlotte for a couple weeks in my busted up car and arranged everything via email and phone with Yanela. Despite my own logistical complications and me adding a few last minute repairs to the list the process was super smooth and I'm very happy with how the car turned out! Thank you Yanela and team! read more

I'm so glad I found McClure Collision Center. Mason has a level of professionalism that exceeds his expertise in automotive body work. He is a true class act. I recently moved to Charlotte, and essentially started life from scratch, purchasing everything new, including my vehicle. About a month ago, I opened my door a bit too aggressively and created a small chip on the driver's-side door. I'm pretty handy, and the chip was innocent and small enough that I thought I could fill it myself. After one pass, and not being satisfied with the result, I made a second pass, sanding away and applying a blob of touch-up paint in a 110-degree garage, that resulted in a half-quarter sized atrocity. I inquired of every paint and body shop I could find, trying to identify someone who could undo my self-inflicted automotive wound. Every outfit I consulted told me something to the affect of "we'll have to paint both doors," which I couldn't justify for something that started with a 3mm chip. Amidst the labor of trying to make my myself comfortable in a new city, still being in "new car mode" and having this touch-up debacle become priority number one, I was beginning to think the abscess on my door was just going to be something I'd have to accept. That is, until I emailed Mason. Mason responded very promptly and was the only one who put my mind at-ease, telling me exactly what his procedure would be, and didn't give me the impression he was trying to create unnecessary work for himself out of what could have easily been written off as too small of a job. I knew that, if his straightforwardness and confidence was any indication of the quality of his work, I'd be in good hands. I ended up visiting his shop a few Fridays later, he greeted me warmly with a firm handshake, and got right to work, without farming it out to one of his employees. Within a half an hour, the sin I had committed against my car had been expunged, and my door looked as though it had never been touched. I do hope I don't ever need cosmetic work done on my truck again but, if I do, my mind is a bit more at-ease knowing Mason is in-town. read more

McClure Collision is the only body shop I will use from now on. We took our car in after a fender bender, received an estimate and scheduled the repair. After we dropped off the car, Mason called and told us that when they took the damaged parts off the car they found additional damage that they had not included in the estimate. Mason wanted to be completely up front and did not add any additional surprise cost to the bill without speaking with us. When we picked up the car it was the exact price that Mason told us it would be. The repair was flawless, matching a very tough paint color to factory new. The car was also completely detailed when we arrived. It's a bummer when you damage your car, but McClure sure makes you feel good when you get it back! read more

Mcclure collision is the best in Charlotte. The staff is helpful and the craftsmanship is great It's impossible to see where the damage was. Thank you Mason Mcclure I highly recommend them !! read more

I scraped my suv back quarter panel entering my garage . I was certain it would take $400 to repair as the " scratch " was a foot long. I took it to McClure Collision for repair. The owner came out to look at it and immediately started to work on it in the parking lot. In 10 min he cleaned off the rubbed in paint , buffed The panel and car looked perfect . I asked how much and he would not take any payment even though I insisted . Amazing . I would definitely recommend this place to anyone. Someone recently hit our other parked car in a parking lot . I will be taking my vehicle to them for repairs . read more

I had the BEST experience with McClure's Collision Center! Not one but two times within a year. The first time a tree fell on my car and Mason (the owner) made my somewhat traumatic experience a breeze. He took care of the situation with wonderful customer service and helped make my experience with the repairs easy and speedy. My second visit was a few weeks ago after a car rear-ended me on the highway. Mason had me come in to make sure my car was safe to drive and introduced me to Andrew. From the second Andrew took my car in for repairs he treated it as if it was his own. Andrew bent over backwards to help guide and assure me I was getting the repairs I deserved. He was very prompt with his responses and helped me quickly and efficiently get my car back to what it once was. I will forever recommend their repairs both professionally and personally. They deserve all the praise and success in the world and I can't thank them enough! read more

I took my car into McClure to have the bumper replaced, passenger quarter panel repair and painted. When the car was finished, the bumper was one color white, the quarter panel another color white and the passenger door that was to be blended with the quarter panel was completely painted so I have two different color doors on the passager side. In stead of screaming, I asked how much it would cost to fix the mistake, Drew gave me cost of additional $800 on top of the $2000 I had just paid. The owner of McClure just smiled and told me that the color white fades faster than any other colors and let me leave with the understanding I could come back in 6 months and pay to fix their mistake. It has been a year since the repair, please find the attached pictures, color never faded. My experience, they didn't care and took advantage of me since I didn't scream at them. They sent me a link to review the work, I texted back to let them know, "they really don't want me to give a review" and I never heard from them again. read more

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Above and beyond. I really couldn't be any happier with how I received my car today. It looks like a new car. It was clean, they didn't have to do that, but they did. I loved the service and call in check ups I got with them. Thank y'all so much. read more

Best experience I've ever had with a body shop! The customer service was top-notch. I would recommend McClure Collision Center to anyone needing bodywork or paint work! read more

McClure has worked on my car twice, four years apart, and both times their work was impeccable. The second time my car was not finished on time but that was due to the parts distributor sending them the wrong part and they kept me updated on the situation. My insurance company tried to push me to a different body shop in their network that would be able to do the work more quickly but I declined because I knew McClure would do a great job, and they did. read more

We had a great experience with McClure! We needed a small piece replaced and painted for our Volvo. We were quoted an outrageous price at another shop. We decided to try McClure due to the positive reviews and we were not disappointed! They called us in no time and the replacement piece looked amazing. We will use McClure in the future for our car needs! read more

I went with McClure after my accident and I am so happy with the choice. They were so nice and the repair looked great. Paint job was on point. My only reason for a 4 start instead of a 5 was the paint chip they attempted to fix without my consent. I know they were just going the extra mile and I thought that was nice however the paint they used was not the same color and it was poorly applied. read more

This place did an excellent job! Service was great and the quality of work was great! I left my car while on vacation for a week. No issues and returned home to my vehicle repaired to even better condition than before my collision. Thank you!! read more

Hands down best service and quality from any business I've ever received. I've used them multiple times. The last time took what I considered an impossible repair (thought to be a total on my 2002 Suburban) and made it look brand new. Sent me multiple pics of the work in progress. They have a restoration specialist that most shops cannot claim. Mason is one hard working and very friendly owner. Stef used to work as a consultant turning around under-performing body shops. Very busy but they will work you in and get you out on time with results that will impress. read more

These people are just fantastic. They made the process effortless for me and communicated everything to me that I needed to know. The quality of the work is unbelievable - very pleased with how it came out. They even found a way to save me some money, which is truly service beyond expectations. Highly recommend McClure with no reservations whatsoever. read more

I have been taking our cars to McClure Auto Body for years.Not only is the quality of work the best in town.So are the people. From the great ladies in the office to Mason to the all the people in the shop.I am always glad to see them.Recommend them to everyone and anyone who's asks where to go.To get their car or Truck repaired read more

I had an excellent experience at McClure Collision. Prior to deciding to go with McClure, I stopped by one location of a national chain body shop. They informed me that I would need to wait a week to get a quote - not to fix the car, just to get an estimate. I stopped by another location of the same chain and they were able to provide a quote but couldn't start work until mid- February! I called McClure and asked about getting a quote and was told to stop by that day. When I visited the shop, Mason McClure, the owner, took a look at the damage and we discussed potential options. He was able to get me in the shop in a day or two following my visit and had the work completed the same day - as he promised. Overall, just a fantastic experience! read more

I got into my first accident and honestly I didn't know where to start. The next morning all of these shady collision centers were calling me for their business. If you care about your car being restored to original condition, then DO NOT fall for this. Do your research and find a place that will take care of your car. McClure Collision is HIGHLY recommended by me and many others for collision repair. I would recommend this place for anyone who ever gets in an accident. McClure Collision has great technicians as well as management staff who wants to see you happy whenever the car gets fixed. Thank you McClure Collision for helping me fix my 370Z. read more

Mason gave me an honest quote and delivered my suv in perfect condition and on time! This was during the time the insurance company was trying to total my car and scare my into thinking it would never be right again. I now pull my horse and trailer behind my SUV! I would never go any where else for auto repair! Mary O read more

The best in charlotte by far! Great customer services, made sure all my questions were answered. A must if you are in need of body shop work! read more

So thankful that McClure Collision was recommended to me! I'm sure they constantly deal with people who are shaken up after an accident & i really appreciated their understanding & willingness to help me after mine. Mason & his team went above & beyond to get my car back to a good state. I am very pleased, & happy that I now have a place i can recommend to friends. I will definitely return to McClure the next time i need any work done. Thank you so much! read more

how is it that i am the first person to review this place, and i've only lived here 6 months so far? anyway, i was referred to mcclure through select import auto. to preface, we had a weird sliding door issue with out toyota sienna. the door would make a grinding/scraping sound and sometimes would not close--but reopen and even stay open unless we pushed on it hard enough to keep it closed. it was pretty annoying, and of course all dangerous. since we have a new addition on the way, it was imperative that we get the door fixed to have access to both sides of our van. plus, who wants a car with only 3 working doors?! ** i did a little research online, prior to calling mcclure, and found that a lot of people have had issues with their sliding door(s) on their toyota siennas (no matter what year). most people were saying that it was costing them or gonna cost them minimum $1500 to over $2000 for parts and labor. although a lot of the doors seem to have this issue, toyota has never issued a recall or will count it as a manufacturer error. all repairs done to the door have to be sucked up by the car owner. good one, toyota. i scheduled a time for mcclure to do an estimate, and they pretty much did it in about 20 minutes or so. they estimated the repairs around $300, which was actually $700+ less than i thought. after this, we brought in the van for the repairs--which were only to last overnight (since we prescheduled the repairs, so they could order any parts necessary). i called the next day to see when we could pick up our vehicle, and they had good and bad news. good news was that the door could be fixed. the bad news was that it could not be a sliding door again, unless we were willing to spend $1100 on the parts (which had to be ordered from toyota) plus any extra for labor costs and whatnot. mcclure recommended we just repair the door so that it was functional and not worry about turning it back into a sliding door, because they could repair it for us and do it for $200. of course, this is the route i chose. he also said toyota keeps the parts in stock to repair sliding door issues, because it's so common for the doors to malfunction --which leads me to believe they're bigger chumps than i thought. anyhoo, if you have any major car repairs that require dis-assembly or collision repairs--go here! they charge a reasonable price, and they do not charge ridiculous prices just to cheat you (like dealership repair shops). read more

I had a bad experience here but it seemed to be a rare case. First, I was promised a 2 week period for my car to be fixed ($6000 of Body work). Every time I called Mason for an update, I was told there was some new issue and was promised that the remaining additional parts would be in "the beginning of next week." After having to call at least three times a week every week, I got my car back about 6 weeks later. When I received my car, the body work looked great. Upon pulling out of the parking lot, two hard plastic cover pieces fell down on the underside of the front of the car and on the passenger inside floorboard. I turned around and asked for a new part since it was still broken. Instead of ordering a new part, he just used some hot glue to try to put it back together. Long story short, it kept falling out and I went back twice for him to fix it properly and he never did. As far as the extensive body work, everything was great! Update: after posting my review, Mason personally contacted me to make this right and offered to do whatever it took to be certain that I was satisfied. Since I had recently moved across the country, he ordered me the part I needed and mailed it to me with a personal apology letter. The repairs are lifetime guaranteed as long as you own the car! Thanks Mason. read more

Nobody ever wants to be in an accident much less the hassle that comes along with repairs. If it does happen though you want want your car to be taken care of reasonably. That is what this place does. They take care of your car, use quality parts and do an honest job. We brought our car in after getting rear ended. Mason, the owner, dealt with us directly. He told what he would do and about how long he thought it would take. He let us know that he was working for us and not the insurance company. He probably had opportunities to use lesser parts or do lousy work just to move to the next job but he didn't, instead he did a great job on our car. If you get in a wreck and you need an honest body shop, this is the place. read more

Mr McClure and Team are professionals with down home hospitality. Have them as your choice to fix your car.

So nice to work with such professional yet still very friendly & honest people, my brand new car was rear ended & they went above & beyond from day 1 thanks for getting my new car back to me perfect! read more

I got into an accident about 3 wks ago. Literally the next morning I had so many body shops calling and texting me even sending me pictures of my police report. I honestly thought it was so shady. I started doing some research and found McClure's online and read some reviews as well. I instantly called them. The girl I in initially talked to was so professional and very informative. I then called a second time and talked to Mason, the owner. He was very professional and instantly gave me a good vibe. Had my car worked on for about 10 days. Went to pick it up today and it looks amazing. Even better then before. Mason kept me in the loop the whole time letting me know what was going on. As a young adult, its so easy to be scammed and cheated out of good honest work. I'm glad I came to McClure's plus they have lifetime warranty on the work they perform! Definitely reccomend them to anyone in need of a body shop! Thanks Mason and staff for everything. I'm so happy with the results! read more