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RideNow Powersports Concord

2.1 (160 reviews)
Closed 9:00 am - 6:00 pm

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Motorsport vehicle repairs

Motorsport vehicle dealers

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Casual O.

I had a great experience with Chris and Nick today at Ride Now in Concord. It took a little time and discussion to come up with a plan that worked for everyone, but in the end they were able to deliver an agreement that let me ride off with the specific bike I came for. The entire staff was welcoming and very friendly. They seemed very eager to answer all of my questions about the bikes and parts. They should all get a raise for their dedication to their work. The atmosphere was fun. Music on tap, big fanfare and bell ringing when you complete your purchase, a fun experience. I am glad I came here and would recommend anyone that's in the market to check these folks out. They have a big selection and if what you want isn't there, they can probably get it. Thanks again to the whole team at Ride Now.

Can am renegade XXC 110 EFI Bait & Switch. Supposed to be a Christmas gift for my son.

I recently contacted RideNow Power Sports (Concord, NC) about purchasing a 2025 Can-Am Renegade X XC 110 EFI that they had listed online for $3,491. I spoke first with Nick, who was extremely dismissive and had no interest in answering questions. He repeatedly insisted pricing could "only be done in person," even after I explained I was out of state and had someone local who could pick it up. Only after pressing did he reluctantly provide a price -- which came out to $4,997, nearly $1,500 above the listed online price. When I questioned how the price could jump that much, I was told by manager Hannah Fowler that BRP "mandates" a $495 fee, and she doubled down on the inflated pricing. She admitted the "managers set the pricing," which means the dealership is simply adding their own markup and blaming the manufacturer. This is the definition of bait-and-switch. The online price pulls you in, then they inflate the cost once they have you on the phone. I've purchased multiple Can-Am machines before (including a 2024 Outlander XTP 850 from another dealer without any of these shady add-on games), and I have never experienced a dealer so blatant about padding profit and acting like it's normal. Their pricing is misleading, the communication is dismissive, and the management is unapologetic about the deception. If this is how they treat someone before the sale, I can only imagine how they treat you afterwards. There are plenty of reputable Can-Am dealers who are transparent, respectful, and value repeat customers. This dealership is not one of them. Can I give this place zero stars. Even if I can help one person steer clear of this disaster of a dealership I'll be satisfied.

Tameka G.

We came here to get our children a dirt bike. They had one of the biggest selections that we were able to find and convenient hours for a Sunday. We had help from Jay the sales associate who took great care of our needs and made sure we were happy with our purchase. Update to my originally 5 star review. Within the first 3 days we realized there was a slow leak in the tire from a hole in the inter tube. My husband took it back to the place the following Saturday and was told he would have to pay to get it repaired even though it was sold to us that way. As soon as we got it home the first day both tires needed air. We just thought because it might of sat a while and was not an issue. Unfortunately that was not the case. My husband spend his day off trying to figure out how to replace the inter tube. Make sure you double check your tires before you leave!

Not too happy. Purchased a 2008 Suzuki Boulevard on 11/18/2025, and after pointing out the broken right front turn/marker light, broken left rear turn signal, missing seat bolt, and missing trim bolt, I was told they would all be replaced prior to the bike being delivered (recovering from shoulder surgery). Also saw they snuck in an $897.63 "freight" charge (again, used bike) that was more than 1/3 the listed price of the bike, on top of their usual "processing fee" of $599.95 for "costs and profit to the dealer for items such as unpacking, assembly, setup, inspection, cleaning, and adjusting the unit, and preparing documents related to the sale". Again, on a USED bike. But the final price was still acceptable, so I let it slide. Delivery was scheduled for the following day. Next day I get a call from service, saying the turn signals are delayed, and wanted to know if I wanted them to deliver the bike and I can return for install when they came in, or if I wanted them to delay delivery until everything was done. I said deliver when all was done (again, shoulder surgery), which was agreed to. I get a call the following day, saying all has been repaired, and the bike will be delivered the next day (11/21/25) around 4pm. At 3pm on the 21st, the driver calls and says he's on the way. 4pm arrives and the driver rolls up on time, rolls the bike off the trailer, and the first thing I notice is it doesn't look like it has front turn signals. They put slim plastic LED lights on a chrome cruiser. They took the front left light, flipped it, and used it for the left rear. Took out the ONE factory seat bolt and installed 2 random bolts, and didn't even bother with the trim bolt. I have no idea how to install the black plastic piece (but I can figure it out). I was willing to let the additional charges slide as long as everything was fixed like they said (was still a good price on a very low mileage bike), but they couldn't even do that right. A 4 pack of factory style replacement lights on Amazon is $20. What WAS 2 bolts would have been less than $10. They lost all service business they would have gotten from me, and I will NOT be returning to purchase my Goldwing in 3 years. At this point, I say avoid at all costs.

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4 months ago

Matt did an excellent job explaining is a very thorough and conscientious salesman. Thanks for your service Matt.

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Managers are always making racist "jokes" and they don't pay people their wages. Good luck getting paid correctly or on time

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Ask the Community - RideNow Powersports Concord

Review Highlights - RideNow Powersports Concord

I went to Blueridge Harley and they tried to sell me a busted, rusted, beat to hell NoghtTrain that was $8000 for a total of $21,000!

Mentioned in 8 reviews

Read more highlights

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Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

Sic Customs - For all Your Motorcycle Needs

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Having moved to the Charlotte area from the West Coast, where I had a long-standing relationship…read morewith a good mechanic, I was apprehensive about searching for a new one. I visited most of the local dealerships and did not care for any. I dropped in on a few independent shops and got the sense that they did not need my business. It wasn't until I did a desperate hail mary Google search for "Honda motorcycle repair" that I found Sic Customs. I had recently come into a twenty-year-old ST1100 that had sat in storage for half a decade that I needed to get up and running. I called the shop and talked to the owner, Patrick, who sounded very knowledgeable and professional over the phone. Based on that, I decided to take my bike and my business his shop. These guys were on the case! Sic Customs got my bike up and running for a very reasonable sum and were very straight-forward about their schedule and commitments. Patrick also was extremely helpful with some follow-up questions I had after the service. You could argue whether or not they are the perfect independent shop, but they are definitely skilled, honest, and reasonably-priced. And if you've got all that in one shop, what more could you want?

From the owner: Here at Sic Customs we help customers from start to finish. Whether your new to motorcycling or an…read moreexperienced veteran we offer used motorcycles of all brands and sizes. We also do full custom work and restoration whether your bike is a 1910 or a 2010, and we do it all for a low service rate of only $60 per hour. If your looking for a local motorcycle dealership with great experience and great prices this is it. Call us today to schedule an appointment any time 7 days a week.

RideNow Powersports Concord - motorcycledealers - Updated May 2026

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