1. Tillery Powersports

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Albemarle, NC

Tillery Powersports

5.0 (1 review)
Closed • 9:00 am - 3:00 pm

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9 years ago

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RideNow Powersports Concord - fairing coming off

RideNow Powersports Concord

(165 reviews)

I had a great experience with Chris and Nick today at Ride Now in Concord…read more It took a little time and discussion to come up with a plan that worked for everyone, but in the end they were able to deliver an agreement that let me ride off with the specific bike I came for. The entire staff was welcoming and very friendly. They seemed very eager to answer all of my questions about the bikes and parts. They should all get a raise for their dedication to their work. The atmosphere was fun. Music on tap, big fanfare and bell ringing when you complete your purchase, a fun experience. I am glad I came here and would recommend anyone that's in the market to check these folks out. They have a big selection and if what you want isn't there, they can probably get it. Thanks again to the whole team at Ride Now.

Called to see about getting tires and service said I had to call parts to see if they have them…read more Called parts who said he had them but I had to call service to set an appointment but he said 2 tomorrow would probably be ok but he'd have service call me. No call. I called service and asked if I had a 2:00 appointment and was told no but come in anyway they can work me in. I went in and service said yes I did have a 2:00 appointment. Then the price I had been quoted was a little over $200 for 2 tires. It was over $300 with all the "extras" like tire disposal etc. Broken processes, no one bothers to talk to someone else and no one seems to be paid to care. I told service about my experience and I was told, "we get all the heat from dissatisfied customers. I understand, you just need to vent".

JL Scooter

JL Scooter

(9 reviews)

Bad customer service service and they don't answer the phone plus the reviews are not goodread more

Please read my review and experience carefully and save yourself the money and headaches! Go…read moreelsewhere! I will be filing in court first thing next week against Charlie and this business establishment as I am not the only one who has experienced purchasing a scooter from this store that is either not functional and/or breaks down very quickly after purchase and per his request to take him to court for resolution. Here's the backstory: I purchased a 50cc scooter from Charlie on 6/22/24 and paid for him to deliver ($50.00). From day one this scooter (literally upon drop-off) had problems and we called him the same exact day he delivered it. His response was "it needs to warm up." Within the first 30 days we kept trying to "warm it up." Still couldn't get this thing to go over 15 MPH or stay running. Being out first scooter we trusted he was being honest and it just needed to "warm up." So there it sat, a driveway ornament that is completely useless. I spent the next few weeks trying to still "warm it up." Nothing. Still not up to speed and won't stay running. This scooter has not left my neighborhood because it is not operable nor safe to have on the streets. Called Charlie this morning again, he tells me and my husband to clean this, clean that, blow out this, blow out that. Nope, still nothing. Won't stay running. My husband called again, Charlie was everything but professional and wanted more money to pick it up to "assess." Mind you it hasn't been able to be operated since day one. After telling him that since this scooter and still under warranty and is not drive-able, that he should do what's right and pick up and fix this. He hung up the phone and would not answer. So, we drove to his store and tried to have a decent and calm mannered conversation with Charlie to get this resolved, he still demanded more money and would say nothing more than "you pay fee." I do have this all recorded. Once he was informed this was being recorded he got very angry, turned his hat backwards, came from behind the corner pointing and saying "turn the camera off" repeatedly while pacing in front of my husband. He then went to the back and would not come out. Officers were called to assist since Charlie was getting irate and that is when Charlie took off in his truck before their arrival still making his own demands and no resolution. The discussion with the officers and information obtained will be held for court date. At this point, we do not trust this establishment to even touch this scooter, there is something very fishy about this business. So...To be continued...

Tillery Powersports - motodealers - Updated October 2026

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