Burris Garage is a family run business in Kannapolis. They…read morehave a strong bond within the community. The shop is clean, organized and well maintained. When your vehicle goes in for maintenance you can rest assured they will repair your vehicle properly. The rate is standard for the industry. I'm pleased to give them "Five Stars."

I recently moved to Kannapolis within the last two months. I started noticing a grinding in my…read morerear brakes (that I probably let linger a little bit too long...), so I was anxious to try and find a local, reliable mechanic here in K-Town. After a quick google search I stumbled across Burris Garage, and I'm very happy I did. I called Doug right away and although he said his backlog of work was ~2 weeks, when he heard about the urgency of my issue he made accommodations to squeeze me in that same day! He was honest, prompt, and fair in his pricing--very transparent in the exact nature of the work he was doing and even showed me the old rotors after swapping them out for new ones. Hopefully I don't have any further 'issues' with my car, but if I do, I know exactly who my first call will be!

This may be a little long…read more I had just bought a Scion xD on Saturday and got it street legal that Monday. I live in Gastonia but took my husband to work off of Sam Furr Rd, about 35 minutes away. Got all the way up there and noticed the car was trying to pull away even with my foot on the brake. Looked down to see the check engine light on and the RPMs revving up to 2k, to 3k over and over again. Now at this moment, I'm feeling sick. I have my 2 year old little girl and skittish basset hound (no Leash either). Clearly, I thought this would be a normal back and forth trip. So I yelp some auto shops in the area and go to one which will not be named, but will be receiving a review from me after this. After speaking with the front desk person for 10 minutes about how a technician has to "troubleshoot" it and drive it (remember my little girl and dog with no leash??) and how it'll cost $120 JUST FOR DIAGNOSIS I finally said "can't you just hook it up to the computer and pull the code?", he was like "oh yeah." I get the code (ECT circuit), call my mechanic & he says I can drive it home but I just bought this car. Idw take any chances. So I google and start calling shops in the area. One shop recommended Barbee Import Services since he only worked on Hondas. Now my phone is dying. I need to get gas, my dog and daughter are WAY OVER being in this car any longer. I call and let the man know my situation, the whole horrible situation. Lol He says "bring it on in." When I pull up, another gentleman starts going over the car automatically, computer hooked up, getting the VIN....within a few minutes they're wanting to pull it up to the bay. The owner graciously let me borrow a leash that had been left by another customer as well (as long as I gave it back) and I hooked up my phone to a charger in the office. So I start walking my dog around to go potty and before I know it, they're pulling the car back over to me and handing me the keys. "It was unplugged." The owner says. I was flabbergasted. "That's it? How much do I owe you?!" "Oh, nothing!" He replies. And he refused to allow me to give him any money. I was in tears. To go from some place that wanted to take advantage of me for whatever reason knowing how absolutely vulnerable I was with a child involved (not to mention, had the first shop I went to helped me the first go around, I would've been able to get my daughter from school at 2:30....something I told them as well) to this awesome small business that valued their integrity and customers care....it truly restored my faith in humanity. (I need to add, I get the first place is trying to run a business but sometimes situations arise where you can be a good human being instead of make money. I had money, just not for what they were asking for.) In any case, I fully intend to bring my cars back to Barbee Import Services, despite living 45 minutes away because I KNOW they will be serviced correctly and with my full trust. I CANNOT recommend Barbee Import Services enough!!! Thank you so much for helping me and bless y'all for being so awesome!!

Excellent customer service and staff. Needed work done on my exhaust system, missed my appointment…read more(totally my fault) and they were super accommodating and went above and beyond even when more work than was expected was needed. I would recommend this shop and those guys to anyone needing a good honest mechanic shop. It was my 1st time there and if I need any more work done, they are where I'm going from now on.

Very friendly, great service, fair price. Had provided service for Mazda 3, Toyota Highlander, and…read moreHonda Civic

I went in thinking I need front brakes. They checked and said brakes ok. They could have sold me a…read morebtake job and they didn't even charge for looking at them. That kind of honesty and service is hard to find. They have all my future business.

We had been quoted $1300 elsewhere to fix her muffler problem. Carolina car care fixed it for $250…read morein 30 minutes. I couldn't be more happy. He showed me the issue before they fixed it. Very professional. Great service.

They're Very Amazing, Honest & have always gotten great service, at a fair price! I would highly…read morerecommend!

Honest people that do great work in taking care of your car at a price that doesn't empty your…read morepocket.

I recently visited R & R Auto for the first time to have my parents' wheelchair van serviced. I…read moreoriginally came in for an oil change and a general inspection, but the team went above and beyond by diagnosing and resolving an issue with the heating system. They were affordable, honest, and communicative--everything you could hope for in an auto repair shop. Best of all, they're locally owned, which makes supporting them even better!

Very knowledgeable and honest Angel will tell you everything that you will need to know to get your…read morecar fixed at a reasonable price and time. I recommended Brothers Auto to all my friends.

Angel is an extremely talented and caring person-very obvious from the moment I met him. Him and…read morehis team fixed my radiator and provided quality work at an honest price-he has gained a long term customer-I would recommend him to anyone needing work done on their automobile!

Just wanted to say Cody and his staff were very pleasant and helpful. Throughout the process of…read moregetting our car repaired we were updated and completely satisfied with the work and the costs. We will be using Frog Pond for all of our vehicle repairs. We have recently moved to the area and are happy we found a Trustworthy mechanic. Thank you for your Excellent service Frog Pond. Tim & Monica

When I moved to Stanly County I needed a trustworthy shop I could rely on for my service work…read more Finding Frog Pond was a blessing. Benji, Amy and all the service guys have been professional in every way. So after years of great service, when I bought my new 18Toyota Camry there was no question who would keep it in top running order. I have done small repairs to my vehicles for years but, getting up in age it's nice to have a reliable shop I never have to be worried will always do the repairs right. They stand behind their work and if a part fails, they repair it. You will never find a better service shop to do your work. Honest, Reliable & Fair!

Got in, got out! They were gracious and courteous and best of all FAST…read more Thank you!!

I wouldn't recommend this shop to anyone customer service sucks…read more Other things to consider will be service I went in for a diagnostic check on my vehicle they said they "checked" it and it something small I paid the fee and they said said if it happens again to come back Came back couple days later and same issue popped up again they diagnosed it again and charged me again which makes zero sense because that was your job from the beginning to check what was wrong with the vehicle I will not be coming back or refer this shop to anyone avoid this shop