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    Charlie's Auto Tech

    4.9 (175 reviews)
    Closed Closed

    Services - Charlie's Auto Tech

    Auto brake repair

    Auto engine repair

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    Page 3 of 5

    Ask the Community - Charlie's Auto Tech

    Review Highlights - Charlie's Auto Tech

    You get the service and quality you pay for and you know that Charlie and Mike will stand behind their work.

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    Neel's Car Care Center

    Neel's Car Care Center

    4.9
    (238 reviews)

    On your personal list of the 10 friendliest, most honest people you've ever met, I doubt your…read moremechanic is there. But mine is! He is Neel the owner (as you might've guessed) of this establishment on Imperial Hwy, which is thankfully not too far from us. He diagnoses quickly, gets the job done efficiently, charges reasonably compared to other mechanics we've gone to in the area, and above all is a man of integrity--he's allowed us to pay for certain repairs days later to make sure our car is running properly first. He is transparent about his shop's limitations (they don't do German cars but refer us to highly rated shops nearby). He is clearly very experienced and knows how to weigh the best repair options, especially for older vehicles. I plan on relying on Neel for years to come. Cheers!

    First time customer at Neel's Car Care and they really do care! Greeted by Hector who immediately…read moregot us going, understood my concerns and what I wanted done. They were busy but insured me it would only be about two hours for an oil change, break inspection, and tire rotation. Got a call about an hour later from Neel himself saying my Rav 4 was ready to go and didn't hassle me about doing any additional work, which I feel you get every time at a mechanic shop. It was a great feeling to just get the service and feed back you requested. Thanks Neel and Hector for the honestly, professional input, and transparency. Look forward to working with your company in the future. Only downside is parking. Be patient and you'll find one.

    Jiffy Lube Oil Change

    Jiffy Lube Oil Change

    4.0
    (364 reviews)

    How many people love getting their oil changed on an extremely hot afternoon? If they don't it's…read morebecause they didn't come to Jiffy Lube!!! The Team, the Time and the Talent made my day! Personable, knowledgeable, caring, finished in 10 minutes and the pricing/value ahhhhmazing! Thank you to Trevor, Ivan, Rico and Cruz! From start to finish you all provided me and ths other customers with an exceptional experience! I'll be coming back to Jiffy Lube for sure!!!

    Came in on Wednesday because battery light came on. They ran codes and said the battery seemed to…read morebe fine but it might be the alternator (which they dont do). Also said I needed an oil change and spark plugs. Got Alternator done at Firestone and everything was good. Drove straight to Jiffy Lube for oil change and spark plugs. They eventually called me outside to tell me that they did the oil change, but then they did the spark plugs and now the car was making a loud repetitive knocking noise. The first employee asked what I wanted to do, and asked if I wanted them to put the old spark plugs back. I was still in shock and then the manager came over (bald guy). He explained the noise again and I asked if they put the old plugs back will it stop. Manager guy says they dont even know if they're usable because they have been disposed of and contaminated now, but like, the first employee suggested it to begin with? Then he was like "we're gonna have to move your car to the other bay because we're busy right now." So more waiting, and they tell me that the car will need to be towed out. Like what? What the heck is going on? So now I'm waiting for the tow truck, and another employee (younger) comes over to me to apologize and try to explain different scenarios as to what the problem is. But it was grasping at straws. It could be this, it could be that. But at the end of the day, something happened in that Jiffy Lube bay. I left Firestone and easily drove over to Jiffy Lube with a quiet, working engine. And somewhere in whatever Jiffy Lube did to it, my engine became undrivable. After nearly 4 hours at Jiffy Lube, the tow truck finally arrived and we towed it straight back to Firestone. They're still doing the diagnostic and its looking like an engine swap is going to be needed now, but they also asked what the heck did Jiffy Lube do because when the car left Firestone that morning it was fine, and now 5 hours later after Jiffy Lube did something it was not fine. Oh, and Jiffy Lube charged me for their labor that occured while they were 'working' on the car. I'm still waiting on official diagnostic tests but next step will contacting the CA Bureau of Automotive Repair.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.1
    (263 reviews)

    I had such an incredible experience at Valvoline Instant Oil Change today that I had to share it…read more From the moment I pulled up, Scott and Alex completely set the tone with their professionalism, energy, and genuine care. They didn't just rush me through the process--they actually took the time to walk me through everything, explain what they were doing, and made sure I felt comfortable every step of the way. Scott was extremely knowledgeable and confident, breaking things down in a way that made it easy to understand without feeling overwhelming. Alex matched that same level of service with great attention to detail and a positive attitude that made the whole experience feel smooth and stress-free. You can tell these guys take pride in what they do, and it really shows. What stood out the most was how much trust they built in such a short amount of time. I drove away feeling confident that my vehicle was in great shape and that I was taken care of by people who genuinely care about their customers--not just the job. Customer service like this is rare these days, and it absolutely deserves recognition. I'll be recommending this location to all my friends, family, and colleagues without hesitation. Scott and Alex--thank you both for going above and beyond!

    I feel like this is one of the better quick oil change places. The guys are friendly and efficient…read more There are recommendations, but not the crazy pressure sales tactics you may see at some places.

    Big O Tires

    Big O Tires

    4.4
    (202 reviews)

    Great service with helpful technicians. Located on imperial between rose and bastanchury…read more They do more than tires... who knew?! My hubs gets his trucks oil change here in addition to his special order tires.

    This location has been around for ages and honestly, has always been a solid location for my…read morefamily's auto Maintnence needs. This is a franchised location, so keep that in mind when trying to exercise their 1 year 12k mile guarantee as I've been turned away from several neighboring locations and told to return specifically to this one (I get it.. everything is for profit right? Can't blame them for wanting to protect their margins but it was frustrating and just such a pain in the behind) so I would always recommend going to your nearest location. I went in for several services. New premium brakes, premium rotors, brake fluid drain and fill, cabin filter, replaced both rear shocks, oil change, and a handful of other services. I'm not one to bash a business when they corrected their mistakes so I'll just simply leave it at this. I visited a total of 4 times within 11 months of having my services done. With each visit I grew increasingly more irritated and impatient (understandably so after spending the money that I did) Ultimately, they resolved my issue. So for that, I'm leaving a 4 star review because the entire staff should not be graded off of one technician that performed sloppy work. Let's highlight the positives! The manager Tim, really does his best to ensure the customer is happy. You can tell from the moment you start talking to him that he's dealt with his fair share of angry customers lol he's super relaxed and responds to everything with positivity Technician Vince, the one that ultimately resolved my issues, knowledgeable and confident in his work and if I do return to this location in the future, the only tech I'll allow to work on my car Anthony, he's not a technician but he is the one to process your paperwork etc. and he was by far the most empathic, genuine, and kind person to interact with. Even when I was in full Karen mode, he never faltered and ensured I felt heard Overall they're a solid shop, the staff for the most part is great, the prices are a bit steeper than other spots you can find but sometimes it comes down to location and convenience. Also they do not take appointments. I know, a bit of a weird concept but you just show up and then they tell you the expected time frame then. They have a waiting room in the back and a restroom for anyone waiting. They don't offer shuttle or ride share so keep that in mind as well!

    Frank's Auto Service

    Frank's Auto Service

    4.9
    (255 reviews)

    So incredibly happy and grateful to have found Frank and his team! I've been telling everyone who…read morewill stop and listen that they're amazing. 10/10 would recommend Frank's shop without hesitation. My car suddenly went into limp mode. The check engine light and several other lights came on. They disappeared after I stopped and restarted my car but I was frantic and didn't know what to do. When I called Frank's shop, he asked where I was and said I could stop by and they could do a quick diagnostic just to set my mind at ease before the weekend. Keep in mind this was just over an hour before they closed. Within half an hour, the problem had been diagnosed and fixed, and I was on my way. I still can't believe how quick and easy the whole experience was.

    I have brought my girlfriend's SUV to Frank a few times in recent months and wanted to write an…read moreupdate. One visit was to troubleshoot the air conditioning, which was barely cool at best. I was hoping it just needed a Freon recharge. After checking the A/C system, Frank confirmed that the Freon was just low and everything else looked good. Luckily, her older car uses the newer, less expensive Freon. I just hung out while he recharged the system, and it was ready to go about 20 minutes later. The cost was only $150, money well spent to get ice cold air conditioning back. The most recent visit was to troubleshoot a service error code and ABS and brake warning lights. I was hoping this would just be a sensor on one of the wheels, but Frank said it looked like the main ABS ECU unit was faulty. Given the potential cost of the repair, it didn't make sense given the value of the car. I appreciated his honest opinion. He said there was no charge, but I still tipped him for his time because he always takes great care of me. I have tried a few other shops in the area over the years, and had initial good experiences. However, they all eventually gave me an estimate I knew as wrong, or didn't do work they said they did. I've been going to Frank ever since, and trust him 100%. If you need a top notch mechanic, Frank is your guy!

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    4.0
    (202 reviews)

    All of these staff working on a weekend in 95F degree weather in the middle of the afternoon were…read morephenomenal and could not be any better in professionalism and care for the vehicles in their garage. Thank you to the manager on site for explaining how a drive-through quick service works to me and keeping the process professional!!!!! I knew what I needed, full synthetic change, so we didn't run into any issues with upcharging or upselling other random services. Value for $100 meant I was in and out in 20 minutes and could make it down Imperial for a burger before traffic hit!

    It pains me to do this; I've been going here for more years than I count, but I did my oil change…read morethere on Friday, 03.20 (when they had their 20% off entire invoice online special). I got my oil change done, simple as that. The problem came with the extras... they tested the battery, and for some reason it came back as "low, needs replacement" (I'll explain the dubiousness in a sec). They wanted to charge me $350 for an AGM battery, even tried to upsell on it. Side note: granted I arrived at the tail end of their day, but they also didn't check transmission fluid. Something to consider. Needless to say, didn't take the first offer presented, as I went to a local parking lot and called AAA, have them do a remote battery service for a second opinion. And guess what they found? The battery was operating normally. Far and away from the results shown to me on the valvoline worker's iPad. Which indicates that someone was lying. Out of the blue, this seems an isolated incident, a one in a million chance; but I have it on good word from a local FB group that this is happening with other folks as well.. not with batteries necessarily, but crucial items such as transmission fluid supposedly very low, when in fact it was their oil. Out of respect for going there for years, I will not say names... but I must affirm that this is the one time any type of doubt is put in place for this establishment. And such doubt (not to mention potential for flat-out lying to the customer, all for the sake of making extra at the end of the day) is something I simply cannot stand by. Please, beware: it is genuinely nice to go here for the convenience... but it's a shame that I feel I almost always need a second opinion to do any kind of service done for my vehicle. If the point of Valvoline is to be a reliable/trustworthy one-stop shop for any quick service... in terms of trustworthiness and reliability, they are failing here. And I urge retraining or a QA audit on the location to ensure that trust is rectified and genuine. Thanks. TLDR; oil change good, love the convenience, seeds of doubt/potential deception when checking battery (between Valvoline, AAA), urge QA best practices are followed or risk widespread criticism

    Charlie's Auto Tech - autorepair - Updated August 2026

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